• Journal of Distribution Science
• /
• v.22 no.1
• /
• pp.25-36
• /
• 2024

Purpose: The study attempts to explore the operational performance of the existing Malaysian logistics companies and the extent of their adoption of digitalization. The role of digitalization in enhancing the performance of companies in the logistics industry in Malaysia, for value creation, is the topic of study. Research design, data and methodology: A qualitative research method with a semi-structured interview approach was applied and judgmental sampling was used as the sampling technique to collect data. The research has chosen nine companies in the logistics industry in Peninsular Malaysia, with the interviews aimed at eleven members of top and middle-level management. Data analysis was performed using logical system techniques to examine and evaluate data, reorganizing feedback, comparing it with literature, and transforming it into structured, valuable information after interviews. Results: The study revealed mixed opinions on digitalization in logistics, despite its potential benefits such as improved operational efficiency, real-time information, and customer service. However, high costs may hinder financial performance and require revisions due to stakeholder involvement. Conclusions: The Malaysian logistics industry's adoption of digitalization is gaining traction, with most companies satisfied with their status. However, challenges like cost and inefficiency persist, prompting calls for government support to improve efficiency and reduce costs while ensuring sustainable transportation.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
• /
• v.30
• /
• pp.3-26
• /
• 2006

Supply chain is viewed as a number of organizations(at least three) working cooperatively with at least some shared objectives. The concept of supply chain management represents the most advanced state in the evolutionary development of purchasing, procurement and other supply chain activities. This study aims to analyze and develop a measurement instrument for supply chain performance in international logistics. A measurement instrument for supply chain performance in international logistics are developed by Lai et al(2002). Supply chain reliability, customer service and cost are constructed reflecting service effectiveness and operations efficiency between shipper, forwarder and liner. The results of this study are as follow. We firstly tested the measurement properties of the sub-dimension of the supply chain performance construct using reliability test and confirmatory factor analysis follow by exploratory factor analysis. For each of the factor, reliability and validity are achieved because of the significant loading of the measurement items on their latent factors. Further research perform the analysis of variance by multi respondents within each firm and across partner firms in the supply chain. The result of analysis present the difference with shipper, forwarder and liner in statistics.

• Journal of Distribution Science
• /
• v.13 no.2
• /
• pp.25-33
• /
• 2015

Purpose - This study aims to disclose the problems of both the government and the logistics industry regarding fourth-party logistics, and to provide various solutions at the level of enterprises as well as the government for the introduction of fourth-party logistics in China. Research design, data, and methodology - This study aims to reveal how a shipping company recognizes the creation of partnerships with fourth-party logistics providers, and it reveals several related implications. Results - Fourth-party logistics organizations can be used to achieve maximum business performance as professional logistics companies by incorporating the benefits of outsourcing and insourcing. Outsourcing logistics services through focusing on core competencies and improving customer service can have financial effects and advantages such as the simplification of labor issues. Conclusions - This study did not investigate Korean enterprises through an empirical analysis and provided fourth-party logistics concepts and promotional plans according to domestic and foreign literature. Further studies shall investigate not only the Korean fourth-party logistics model but also the training of logistics professionals to generate profits for both shippers as well as logistics enterprises.

• Journal of Korea Port Economic Association
• /
• v.33 no.4
• /
• pp.99-116
• /
• 2017

This paper analyzes the characteristics of change in economic indicators logistics business performance indicators in Japan over the past decade. We compare the differences in management performance of groups related to logistics business strategy. This is because we want to show that the logistics business strategy is reflected in the management performance. Research methods include correlation analysis, crossover analysis, and variance analysis. The main results are as follows. First, logistic companies' sales are highly correlated with economic indicators such as GDP, trade value, and stock price. Second, there is a correlation between the business sectors and the proportion of tangible assets. It is understood that different business strategies are appropriate for each industry and each period. Third, the effects of business strategy variables on business performance variables were significant. In particular, the interaction effect of three variables showed a difference in the effect on the yield. The results of this study provide a better understanding of how logistics companies achieve a high performance in the changing economic environment over the past decade.

• The Journal of Society for e-Business Studies
• /
• v.5 no.1
• /
• pp.19-37
• /
• 2000

There are numerous researches being studied regarding Electronic Commerce (EC), that is one of the hottest issues for the 21 century in the various areas such as management, engineering and science; etc, This paper concerns the logistics functions which are essential for completing a commerce process even under the EC environment. Even though both the traditional and the electronic commerce via internet share many common problems regarding logistics, new logistical issues are generated as the EC is being popularized. We study the logistics competitiveness under the EC environment and provide ways to improve the logistical performance. We first point the emerging logistical paradigm to check the issues under EC. Next, logistics competitiveness factors are provided. Finally we propose several ways for the logistical performance and cost perspective.

• Journal of the Korea Safety Management & Science
• /
• v.17 no.3
• /
• pp.231-237
• /
• 2015

This treatise is a study on the effectiveness of logistics tasks through the Warehouse Management System. Using manufacturer 'D' company's logistics operation as an example, we compared before and after cases, in which WMS was used. Upon using WMS, we observed the processes and researched how much the logistics company's performance was affected by the process changes influencing profits.

• Journal of Distribution Science
• /
• v.20 no.2
• /
• pp.101-108
• /
• 2022

Purpose: In this logistics disturbance period, this study conducts research of distribution and logistics firms in Korea. The purpose of this exploratory research is to analyze global competitive capability influence on business performance. And give managerial implications and contribute to academics. Research design, data, and methodology: This research empirically analyzes the relationship between global competitive capability and business performance. As for business performance this research considered non-financial performance and measured with business performance fulfillment. As for antecedent variables, this research measured three global competitive capability constructs; preparation, utilization, intensive capability. And each construct includes two capability concepts. This study used 2,316 executing direct export distribution and logistics industry firmsfrom KOTRA's GCL data. This research used frequency analysis, reliability analysis, correlation analysis, and step-wise regression analysis by SPSS26. Results: The result shows that all the variables except export infra showed statistically significant. As results show, mid/long strategy & global mind of preparation capability, both communication and marketing of utilization capability and market strategy and product/goods/service of intensive capability give a positive influence on business performance fulfillment. Conclusions: Based on the results, this research provide implication for practical management, contribution to academic, and suggestion for feature research.

• IE interfaces
• /
• v.23 no.2
• /
• pp.164-175
• /
• 2010

In logistics e-marketplaces, brokerage agents intermediate empty vehicles and freights registered by car owners and shippers. In the previous research, we proposed constant periodic/fixed matching algorithms for the logistics brokerage agents with the objective of minimizing the total transportation lead time and the transportation due date tardiness of freights(Jeong, 2004; Jeong, 2007). However, the constant type algorithms cannot consider changes in the balance status of an e-marketplace, i.e. the difference between the numbers of freights and vehicles to wait for matching, because they use non-changing matching periods and amounts. In this paper, we propose variable type algorithms for the logistics brokerage agent, in which the matching periods and amounts are changed continuously by considering the balance status between the freights and vehicles. In order to compare performance of the variable type algorithms to the previous constant type algorithms, we carried out computational experiments on various problem instances. The results show that the variable type algorithms give better performance than the constant type algorithms. We can expect that the logistics brokerage agents can improve their performance by using the proposed variable periodic/fixed matching algorithms.

• Journal of Navigation and Port Research
• /
• v.36 no.9
• /
• pp.753-761
• /
• 2012

To achieve a differential advantage over competitors and protect their long-term interest, shipping lines have striven to find ways to maintain an ongoing relationship with shippers which can be achieved by attaining their loyalty. The benefits of loyal shippers are potentially huge in that they generate long-term revenue streams as well as provide cost savings as compared with attracting new shippers. Logistics service provided by shipping lines is identified as one of the effective tools for building customer loyalty. However, in a review of the literature none of the studies examine how logistics service creates customer loyalty, particularly between shipping lines and shippers. Consequently, the overarching purpose of this paper is to extend knowledge on logistics service performance and its relationship with customer loyalty in the unique context of maritime transport by proposing a new conceptual model based on an extensive literature review. The major contribution is to offer a new insight into the complex relationships between those 'soft' concepts in the context of maritime transport.

• Journal of Information Technology Services
• /
• v.12 no.3
• /
• pp.273-287
• /
• 2013

The objective of this study is to empirically develop performance evaluation measures for LIS (logistics information systems) based upon BSC (balanced scorecard) model and determine the relative importance among four perspectives of BSC using AHP (analytic hierarchy process) methodology. Above all, forty nine probable measures for evaluating LIS performance were identified through reviewing the previous research related with SCM (supply chain management), logistics management, and information systems evaluation. And then, these probable measures were examined by means of coincidence analyses using three mutually exclusive criteria(validity of content, ease of measurement and reliability of measurement). Data for conducting the coincidence analyses were collected from LIS users and LIS development personnel. As the results of the coincidence analyses, it was found that 31 ones among 49 probable performance evaluation measures theoretically derived could be qualified for LIS performance evaluation. And AHP analysis showed that the weight of each perspective was respectively as follows : 46.8% for financial perspective, 31.3% for customer perspective, 14.8% for internal business process perspective, and 7.1% for learning and growth perspective. The academic contribution of this study is that performance evaluation measures for LIS could be systematically and empirically developed on the basis of BSC. Also, the results of this study are expected to be used as a practice guideline of evaluating and improving LIS.