• Management & Information Systems Review
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• v.17
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• pp.315-333
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• 2005

The Internet has been identified as the worlds fastest growing marketplace with seemingly limitless opportunities for marketing products and services. Logistics service quality is considered an essential strategy for success and survival in today's internet environment. Logistics excellence has become a powerful source of competitive differentiation within diverse marketing offerings of internet firms. The quality of logistics service performance is a key marketing component that helps create customer satisfaction. As the business environment has changed, the operations based definition of logistics service have evolved. The objective of this study is to examine the logistics service quality in internet shopping mall and the impact of logistics service quality on customer satisfaction. The quality factors of logistics service in this study are consist of five quality factor. The survey result is drive from a man experienced in used internet shopping mall. The finding suggest that logistics service quality of five factor had a positive effort on customer satisfaction. Specifically, timeliness had the most consistent positive effort on customer satisfaction.

• The Journal of Information Technology
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• v.7 no.4
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• pp.31-45
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• 2004

The Understanding of The New Paradigm of Logistics Management is very important competitive factors. Especially, Logistics Outsourcing are receiving increased attention as means of becomming competitive in globally challenging environment. So, This paper presents a in-depth analysis for New logistics management recently and suggest that third-party logistics and its implications for korea logistics strategy is most effectively new logistics management.

• Journal of Information Processing Systems
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• v.19 no.4
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• pp.407-416
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• 2023

In order to effectively relieve the traffic pressure of the city, ensure the smooth flow of freight and promote the development of the logistics industry, the selection of appropriate port logistics location is the basis of giving full play to the port logistics function. In order to better realize the selection of port logistics, this paper adopts the entropy weight method to set up a multi-dimensional evaluation index, and constructs the evaluation model of port logistics location. Then through the actual case, from the environmental dimension and economic competition dimension to make choices and analysis. The results show that port d has the largest logistics competitiveness and the highest relative proximity among the three indicators of hinterland city economic activity, hinterland economic structure, and port operation capacity of different port logistics locations, which has absolute advantages. It is hoped that the research results can provide a reference for the multi-dimensional selection of port logistics site selections.

• Proceedings of the Korea Information Processing Society Conference
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• 2007.11a
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• pp.475-476
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• 2007

밀집리더 기능이 지원되는 RFID 리더 10 대를 대전우편집중국 발착장에 4 미터 간격으로 설치한 상태에서 우편용 파렛을 1.2m/s 의 속도로 이동시키며 인식실험 한 결과 만족할 만한 리더 인식률을 확인할 수 있었다. 이 인식실험 결과를 물류관리에 적용할 수 있을 것으로 생각되며, 이를 위해 물류가 이동되는 장소의 차량 발착장에 설치하여 운용할 경우 소기의 목적을 달성할 수 있을 것이다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.12
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• pp.53-61
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• 2016

This paper investigates the moderating effect of firm size on the relationship between environmental uncertainty and logistics information systems fit and performance, and suggests logistics strategies that would help to achieve goals. Based on our empirical research results, the findings of this paper can be summarized as follows: First, firms with higher levels of harmony between environmental uncertainty and logistics information systems fit featured significantly better logistics performance than firms with lower levels of fit. Second, logistical performance can be maximized based on the firm size and the harmonization between environmental uncertainty and logistics information systems. The results of this study will assist firms align and focus on improving competitive strategies for logistics systems.

• Asia Marketing Journal
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• v.8 no.1
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• pp.105-132
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• 2006

The major purpose of this study is to investigate the impact of environmental uncertainties and logistics resources capabilities mediated by relational norms and logistics services on logistics performance in the industrial products. The 272 data were collected from the key informants who were working at the logistics-related departments in the H Heavy Industries & Construction and HSD Engine. The following results were verified using structural equation modeling. First, environmental uncertainties such as dynamism and heterogeneity unexpectedly had insignificant effects on relational norms such as information exchange and flexibility and logistics services such as product availability and on-time delivery. Second, logistics resource capabilities showed unique effects based upon its component's characteristics. For example, Logistics Information Systems did not have direct impact on logistics services but had indirect effect on logistics services via relational norms. On the other hand, logistics resources such as logistics specific assets and transportation service competencies had direct impact on logistics services but not on relational norms. Third, relational norms between transaction partners significantly affected logistics services but had insignificant effects on logistics performance such as logistics costs reduction and delivery qualities. Fourth, consistent with several studies, excellent logistics services between industrial purchaser and suppliers based upon relational norms did have significant effect on logistics performance such as delivery consistency and delivery qualities. Finally, the empirical results in this study could be strategic logistics management guidelines based upon the theoretical relationships among the environmental uncertainties, logistics information systems, logistics resources, relational norms, logistics services, and logistics performance.

• IE interfaces
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• v.20 no.4
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• pp.547-559
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• 2007

In this paper, we design Real-Time Postal Logistics Operational Model and System as a to-be system. Current postal logistics information system, named PostNet, is a basic infra system designed for an end-to-end IT-driven process, from mail acceptance to delivery, linked with internal and external systems. Recent competing circumstances drive demand for more intelligent information system. So we design real-time postal logistics operational system focused on site operations. we analyze postal logistics operation and interview field workers and establish real-time postal logistics operational model to solve operational issues. Finally we suggest system specifications.

• Journal of information and communication convergence engineering
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• v.17 no.4
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• pp.267-273
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• 2019

South Korea has allowed parallel importation since 1995. Parallel importation causes competition among importers in the logistics process allowing, consumers to purchase foreign brand products at low prices. Most parallel importers base product pricing on subjective judgements. Fashion products in particular, have different sales rates depending on trends and seasons, so sales performance varies greatly depending on selling price timing and policy. The merchandiser (MD) set the price on parallel importation products by aggregating information on imported products and pricing goods. However, this customized process is very time consuming for the MD. This is because the logistics process of parallel importation's customs clearance procedures and repair works is complicated and takes a significant amount of time. In this paper, we propose an improved parallel importation logistics process based on big data, which automatically sets the price of parallel importation products.

• Journal of Information Technology Application
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• v.3 no.2
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• pp.67-82
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• 2001

The ILOF project addresses the needs of logistics industrial organizations to reduce information processing time, improve added and residual value of information and reduce processing and transportation costs. It deals with the information supply chain information systems shared by vertical partner as important entity, whose performance and optimization very significantly affects the efficiency and performance of logistics industries. This paper deals with logistics information exchange systems based on supply chain management, focusing on sharing database and processes between partners such as shipper, logistics broker, transportation company, shipping company etc., for smoothing the information flow, enhancing consumer service and reducing communication fee and labour costs. The significance of contribution of this research is the provision of a model for logistics information exchange including entity relationship diagram, data flow diagram and functions which is able to facilitate the formulation of a customer driven supply chain information network, there by enhancing the competitive edge of companies in logistics industries on local and global basis.

• Journal of Korea Multimedia Society
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• v.9 no.7
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• pp.914-926
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• 2006

Small-sized domestic logistics-companies are required to satisfy the high quality of logistics information service. However, these companies are not prepared to complete customers' requirement because of the e-logistics process, excess of logistics distribution steps, and so forth. Moreover, large-sited foreign logistics companies are going into domestic market and trying to share the market. In this paper, we propose an ASP-based real-time Logistics Information Control System using location-based service(LBS) and logistics information service to reinforce the competitiveness of domestic logistics-companies and improve the customer service quality. This system is designed to trace and control the real-time logistics movement information by using GPS and to process the transportation information by using SMS.