• International Journal of Knowledge Content Development & Technology
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• 제11권4호
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• pp.87-99
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• 2021

The study examines the relationship between co-operative society governance and members' satisfaction. Co-operative societies face problems of how to keep balance between efficiency and governance because those in charge of operations of co-operative; the board and the staff must meet two demands i.e. good business practice and the social responsibility which involves the satisfaction of members. The objective of this study is to examine the relationship between co-operative governance and members' satisfaction using Ambrose Alli University Workers/Farmers Multi -Purpose the Co-operative Society as a case study. The data collected in this study were obtained through structured questionnaire. Data analyzed were subjected to descriptive statistics and graphs. The data analyzed indicated that the challenges facing the co-operative society include theft /fraud and mismanagement. Members agitated for transformation of the co-operative society to operate in line with the guidelines of the Central Bank of Nigeria. It was recommended that for efficiency and high productivity, staff should be trained. Also there is need for innovative technology and the necessity for the cooperative society in question to network with other organizations.

• 커뮤니케이션디자인학연구
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• 제57권
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• pp.398-407
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• 2016

본 논문은 관리자 중심의 지하철사고 대응 매뉴얼을 사용자 중심의 지하철안전 가이드로 바꾸어 시민 스스로 사고를 예방할 수 있는 안전의식의 필요성을 알리는 연구이다. 최근 국제 사회를 보면, 공공장소의 테러와 대형 재난 재해가 급증하고 있다. 특히 지하철 화재사고의 경우 대처방법에 따라 대형 인명피해로 이어질 수 있으므로 예방과 사고 시 대처방법이 중요하다. 그러나 지하철의 화재 안전 가이드는 현재 홈페이지에 가장 자세히 안내되어 있지만, 역사 내 홍보물은 역마다 각기 다른 위치에서 통일성 없는 내용으로 홍보하고 있다. 사용자 중심의 지하철 화재 안전 가이드는 첫째, 공공디자인의 이해를 바탕으로 남녀노소 누구나 알기 쉬운 유니버설디자인의 법칙이 적용 되어야 하며 둘째, 기관마다 다른 방식의 홍보물을 통한 일방적인 홍보가 아닌 일관성 있는 디자인과 커뮤니케이션이 필요하고, 마지막으로 일상에서 사용성과 접근성을 높여 시민 스스로 안전의식을 높이고 더 나아가 사고예방 훈련 및 캠페인의 참여로 확장되어야 한다.

• 한국조리학회지
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• 제9권3호
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• pp.197-211
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• 2003

It is widely agreed that customers' purchase are strongly influenced by their emotions. despite the obvious importance of eliciting positive emotional responses from customers, we find no record that family restaurants have ever measured or used customers' emotions as a management tool. This study aimed to verify the importance of the customers' emotion in the relational performance of family restaurant business. In order to achieve the object of the study, the effect of emotional factors on service satisfaction, revisit, word-of-mouth were analysed. The data were collected from 450 customers who had visited five family restaurants in Seoul more than once during the last three months from September 20 to October 5, 2002. Emotional variables in service experience process were grouped as three factors; in the middle of having food, in entering and leaving restaurant and in the waiting line. It is proved that customers had different emotions in each process of family restaurant service experience. Multiple regression analysis was employed to explore the influence of three emotional factors on relational performances such as satisfaction, revisit and word-of-mouth. It was found that customers were influenced by emotional factors in entering and leaving restaurant, secondly influenced in the waiting line and least influenced in the middle of having food. Finally, the findings indicated that customers' emotional factors in whole service experience process from entering to leaving the restaurant should be successfully cared by service staff. Future research is recommended to find out which specific emotional factors affected on relational performance of family restaurant.

• 간호행정학회지
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• 제14권1호
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• pp.13-25
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• 2008

Purpose: The study aimed at providing better understanding of the way of carrying out nursing practice tailored to meet patient's individuality, and types of customized care in home care settings. Method: This study was conducted with qualitative design, using a grounded theory method. The directors of the home care department at three general hospitals nominated 12 staff nurses who had the experience of customized care. The data were collected using interview and field observation, and analyzed line-by-line with steps of coding. Result: The core category of customized care was 'caring in a precise manner suited to patient's individuality'. The central phenomenon was 'desire to do more for patient'. The action and interactions were: (a) knowing a patient all the more, (b) making a special relationship to a patient, (c) designing care alternatives reflecting individuality, and (d) performing the care alternatives reflecting individuality. Three types of customized care were the following: (a) completion of customized care, (b) an attempt to customized care, and (c) abandonment of working for customized care. Conclusions: The knowledge of customized care would be based on development of nursing practice program focusing on patient' individuality, and instrument development necessary for further research on care customization.

• 한국비블리아학회지
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• 제4권1호
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• pp.85-102
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• 1980

Accepting the necessity for maintaining the objectives of the existing circulation system, the computer-based system could be designed by the system analyst and librarians to gain a variety of improvements in the maintenance, accessibility of circulation records and more meaningful statistical records. If the terminal can be operated on-line, then this circulation data is transmitted directly to the computer, where it may update to the circulation file immediately or alternatively be kept in direct access file for updating in batch mode. on-line system in the circulation operations is "data-collection system" and "Bar-coded label system" Bar-coded label system is simple, quick, and error-free input of data. Attached to CRT terminal is a "light pen" which is hand held and will read a bar-coded label as the pen is passed over the labels (one affixed to the book itself, other carried on the borrower cards). Instantaneously the data concerning transaction is stored in the central mini-computer. It is useful, economical for us to co-operate many libraries in Korea and design borrower's ID code, book no., classification code in the Bar-coded label system by the members of the computer center and the library staff at every stage. As for book loan, the borrowers ID code, book number and classification code are scanned by the bar-code scanner or light pen and the computer decides whether to loan and store the data. The visual display unit shows the present status of a borrowers borrowing and decides whether borrower can borrow.

• 유통과학연구
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• 제19권12호
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• pp.1-14
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• 2021

Purpose: For the last few decades, TQM has become a hot topic in the inner-disciplinary field in the production management line. Still, unfortunately, the study of TQM and Quality Output management is partially only attached to the tangible side in the production management line. Whereas theoretically, the implications of TQM require incremental improvement in all management lines (e.g., HRM, Marketing, Operations, and Distribution Management). Therefore, starting from the main problem, this study aims to analyze the effect of total quality management, Organizational Culture, Perceived Distribution of Quality Awareness, and quality output through a more in-depth analysis. Research design, data and methodology: We conducted a survey of 170 respondents from managers, staff, and employees from 48 companies in Indonesia. We used a quantitative approach with the SEM method to answer this study's problem formulation and hypotheses. Results: The results of our research stated that based on the demonstration of statistical test results, all hypotheses were positive and significant, both direct and indirect relationship demonstrations. Conclusions: Universally, the findings in this study illustrate that the supporting factor for creating value-added in TQM and Quality output lies in the optimal and positive organizational culture and Perceived Distribution Quality Awareness factors in the organization.

• Industrial Engineering and Management Systems
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• 제6권1호
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• pp.22-27
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• 2007

This paper describes the optimization of maintenance workforce scheduling at Afam power station in Nigeria. The objective is to determine the optimum schedule to satisfy growing maintenance labour requirements with minimum cost and highest efficiency. Three alternative maintenance workforce schedules are compared. The first alternative is to continue with the traditional five-day workweek schedule currently being practiced by Afam power station maintenance line. The second alternative is to switch to a seven-day workweek schedule for the morning shift only. The third alternative is to use a seven-day workweek schedule for all three work shifts. The third alternative is chosen, as it is expected to save 11% of the maintenance labour cost.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2010년도 춘계학술대회 논문집
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• pp.432-436
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• 2010

This paper investigates the productivity growth in Korean railway lines. The productivity growth is calculated by a process of measuring of pure efficiency change index(PECI), scale efficiency change index(SECI), and technical change index(TCI), using Data envelopment analysis (DEA) method. The data cover the period 1990~2007; 1990~2003 are the pre-structural reform years and the post-structural reform years are 2005~2007. The framework for the analysis is Malmquist Productivity Index (MPI) of the to investigate the impacts of structural reform on productivity growth, respectively. The inputs considered are the length of operating line, the number of staff, the number of coach and wagon, and the outputs are the trains movement of passenger and freight, and the traffic of passenger and freight.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2009년도 춘계학술대회 논문집
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• pp.378-381
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• 2009

This paper investigates the productivity growth in Korean railway transport. The productivity growth is calculated by a process of measuring of pure efficiency change index(PECI), scale efficiency change index(SECI), and technical change index(TCI), using Data envelopment analysis (DEA) method. The data cover the period 1999$\sim$2006; 1999$\sim$2003 are the pre-structural reform years and the post-structural reform years are 2004$\sim$2006. The framework for the analysis is Malmquist Productivity Index (MPI) of the to investigate the impacts of structural reform on productivity growth, respectively. The inputs considered are the length of operating line, the number of staff, the number of coach and wagon, and the outputs are the trains movement of passenger and freight, and the traffic of passenger and freight. Results indicate that Korean railway experienced a annual productivity growth of approx. 3% after the structural reform.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2002년도 추계학술대회 논문집(I)
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• pp.408-413
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• 2002

From the moment that electricity is applied to a relay, a wheel turned, or a valve opened, the process leading to the need for maintenance begins, The uninitiated will tell you that the Maintenance man is someone who repairs something when it has gone wrong. Unfortunately, in any large engineering concern, such as a railway, it is not possible to work on the principle that only when something breaks down should it get any attention. The failure of one contact, diode or bearing could well stop not only the assembly of which it is a part, but the flow line or process, with loss of revenue, and clientele, and often with effects on the safety of both staff and the traveling public. So, we have to establish the reliable and cost-effective maintenance system to resolve these problems.