• Title/Summary/Keyword: Line capacity

Search Result 1,071, Processing Time 0.025 seconds

Analysis of contact-center lines and PBX based on MCS (MCS 기반의 컨택센터 회선·PBX 용량 분석)

  • Hwang, eui-chul
    • Proceedings of the Korea Contents Association Conference
    • /
    • 2009.05a
    • /
    • pp.652-658
    • /
    • 2009
  • As the rate of personnel expenses of contact center operating costs is the highest, we can reduce operating costs, if we answer a automatic phone call wholly or partially. The MCS(Managed Contact Services) play an important role in cost reduction and work efficiency related with voice self-services. The excellent functions of the MCS are able to implement self-service applications in network connected with effective network routing of the enterprise. The MCS makes a proper consultant rapidly response and process customer calls, improve customer processing services, and consequently increase customer satisfaction. The increase of customer satisfaction lead to improve profits and reduce the cost of building contact center infrastructure. In this paper, we analyze the contact center line capacity and PBX capacity based on the MCS. We can reduce communication costs and personnel expenses by reducing the call shifting need between consultants and rapidly solving customer questions with the MCS.

  • PDF

Adaptive Delay Threshold-based Priority Queueing Scheme for Packet Scheduling in Mobile Broadband Wireless Access System (광대역 이동 액세스 시스템에서의 실시간 및 비실시간 통합 서비스 지원을 위한 적응적 임계값 기반 패킷 스케줄링 기법)

  • Ku, Jin-Mo;Kim, Sung-Kyung;Kim, Tae-Wan;Kim, Jae-Hoon;Kang, Chung-G.
    • The Journal of Korean Institute of Communications and Information Sciences
    • /
    • v.32 no.3A
    • /
    • pp.261-270
    • /
    • 2007
  • The Delay Threshold-based Priority Queueing (DTPQ) scheme has been shown useful for scheduling both real-time (RT) and non-real-time (NRT) service traffic in mobile broadband wireless access (MBWA) systems. The overall system capacity can be maximized subject to their QoS requirement by the DTPQ scheme, which takes the urgency of the RT service into account only when their head-of-line (HOL) packet delays exceed a given delay threshold. In practice, the optimum delay threshold must be configured under the varying service scenarios and a corresponding traffic load, e.g., the number of RT and NRTusers in the system. In this paper, we propose an adaptive version of DTPQ scheme, which updates the delay threshold by taking the urgency and channel conditions of RT service users into account. By evaluating the proposed approach in an orthogonal frequency division multiple access/time division duplex (OFDM/TDD)-based broadband mobile access system, it has been found that our adaptive scheme significantly improves the system capacity as compared to the existing DTPQ scheme with a fixed delay threshold.

Thermodynamic Properties of R-32(Difluoromethane) and Initial Evaluation of Thermodynamic Perfomance as A R-22 Alternative Refrigerant (대체냉매 R-32(Difluoromethane)의 열역학적 물성과 R-22 대체냉매로서 열역학적 성능의 초기 평가)

  • Park, Y.M.
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
    • /
    • v.5 no.2
    • /
    • pp.141-155
    • /
    • 1993
  • Thermodynamic properties of R-32 are calculated and its refrigeration performance is evaluated for the purpose the feasibility study of replacing R-22 with R-32. (1) Refrigeration effect of R-32 is superior to that of R-22 because heat of evaporation of R 32 is about 50% higher than that of R-22. However, COP of R-32 system is 10-30% lower than that of R-22 system. It is mainly attributed to the vapor pressore of R-32 being about 62% higher than R-22. (2) Since the pressure ratio and the specific heat ratio of R-32 system is higher than those of R -22, compressor discharging temperature rises as high as to $130-150^{\circ}C$. It may cause mechanical failure of compressor due to the breakdown of lubricant. Compressor should be improved to lower the temperature if R-32 is to replace R-22. (3) Averaged two-phase heat transfer coefficient of R-32 is about 10-20% higher than that of R-22. It may assume better heat exchanger effectiveness but not guarantee the better COP of R-32 system than R-22. (4) The high vapor pressure is the first reason to drop R-32 out of the line of R-22 alternative refrigerant. So, refrigerant mixtures based on R-32 are recommended to adjust the vapor pressure first and keep superior volumetric capacity of R-32.

  • PDF

Tuned liquid column dampers with adaptive tuning capacity for structural vibration control

  • Shum, K.M.;Xu, Y.L.
    • Structural Engineering and Mechanics
    • /
    • v.20 no.5
    • /
    • pp.543-558
    • /
    • 2005
  • The natural frequencies of a long span bridge vary during its construction and it is thus difficult to apply traditional tuned liquid column dampers (TLCD) with a fixed configuration to reduce bridge vibration. The restriction of TLCD imposed by frequency tuning requirement also make it difficult to be applied to structure with either very low or high natural frequency. A semi-active tuned liquid column damper (SATLCD), whose natural frequency can be altered by active control of liquid column pressure, is studied in this paper. The principle of SATLCD with adaptive tuning capacity is first introduced. The analytical models are then developed for lateral vibration of a structure with SATLCD and torsional vibration of a structure with SATLCD, respectively, under either harmonic or white noise excitation. The non-linear damping property of SATLCD is linearized by an equivalent linearization technique. Extensive parametric studies are finally carried out in the frequency domain to find the beneficial parameters by which the maximum vibration reduction can be achieved. The key parameters investigated include the distance from the centre line of SATLCD to the rotational axis of a structure, the ratio of horizontal length to the total length of liquid column, head loss coefficient, and frequency offset ratio. The investigations demonstrate that SATLCD can provide a greater flexibility for its application in practice and achieve a high degree of vibration reduction. The sensitivity of SATLCD to the frequency offset between the damper and structure can be improved by adapting its frequency precisely to the measured structural frequency.

Analysis of the U.S. Federal Courts' Separability Doctrines for Arbitration Clause Entered Into by the Mentally Incapacitated (정신적 무능력자가 체결한 중재약정에 관한 미국 연방법원의 분리가능성 법리의 분석)

  • Shin, Seungnam
    • Journal of Arbitration Studies
    • /
    • v.30 no.1
    • /
    • pp.39-66
    • /
    • 2020
  • Under the doctrine of separability, if the party did not specifically challenge the validity of the arbitration clause, then it is presumed valid, and arbitrators would still have authority to adjudicate disputes within the scope of the arbitration clause. Further, the Primerica and Spahr decisions address whether a court or an arbitrator should adjudicate a claim that a contract containing an arbitration clause is void ab initio due to mental incapacity. If the arbitration agreement is separable, as was found in Primerica, then the "making" of the agreement is not at issue when the challenge is directed at the entire contract and arbitrators may exercise authority. If an arbitration provision is not separable from the underlying contract, as in Spahr, a defense of mental incapacity necessarily goes against both the entire contract and the arbitration agreement, so the "making" of the agreement to arbitrate is at issue, and the claim is for courts to decide. Although no bright line rule can be established to deal with challenges of lack of mental capacity to an arbitration agreement, the rule in Prima Paint should not be extended to this defense. Extending the rule in Prima Paint would force an individual with a mental incapacity to elect between challenging the entire contract and challenging arbitration. Accordingly, there should be a special set of rules outside of the context of Prima Paint to address the situation of status-based defenses, specifically mental capacity defenses, to contracts containing arbitration provisions.

A Study on the Wearing Phenomenon Analysis of Pantograph Slider for the Subway Cars (전동차 판토그라프 주습판 마모 현상분석에 관한 연구)

  • Kim, Young-Gyu;Kwon, Seok-Jin;Won, Si-Tae;Lee, Hi-Sung
    • Journal of the Korean Society for Railway
    • /
    • v.13 no.4
    • /
    • pp.389-395
    • /
    • 2010
  • This paper is about the copper slider with high electric conductivity and resistance arc. A new copper slider which has enhanced resistance against frictional wear was developed. By alteration of its material components and manufacturing process, its material property has been enhanced. To verify its enhanced wear-resisting capacity, a laboratory test and a field test were carried out. As the laboratory test, a dynamo test was performed and its test result showed that the developed new copper slider had superior wear-resisting capacity to the currently used copper slider. The new one showed double durability of the current one and normal wearing characteristics. A filed test was performed on the Metro subway lines at service by Seoul Metro. The field test showed similar results to those from the laboratory test, which the d eveloped new copper slider has double superior durability and sound wearing patterns. Authors strongly believe that the replacement of the copper slider currently in use by the developed new one will contribute to the economic and efficient operation of the subway line system

Growth, Clonability, and Radiation Resistance of Esophageal Carcinoma-derived Stem-like Cells

  • Li, Jian-Cheng;Liu, Di;Yang, Yan;Wang, Xiao-Ying;Pan, Ding-Long;Qiu, Zi-Dan;Su, Ying;Pan, Jian-Ji
    • Asian Pacific Journal of Cancer Prevention
    • /
    • v.14 no.8
    • /
    • pp.4891-4896
    • /
    • 2013
  • Objective: To separate/enrich tumor stem-like cells from the human esophageal carcinoma cell line OE-19 by using serum-free suspension culture and to identify their biological characteristics and radiation resistance. Methods: OE-19 cells were cultivated using adherent and suspension culture methods. The tumor stem-like phenotype of CD44 expression was detected using flow cytometry. We examined growth characteristics, cloning capacity in soft agar, and radiation resistance of 2 groups of cells. Results: Suspended cells in serum-free medium formed spheres that were enriched for CD44 expression. CD44 was expressed in 62.5% of suspended cells, but only in 11.7% of adherent cells. The suspended cells had greater capacity for proliferation and colony formation in soft agar than the adherent cells. When the suspended and adherent cells were irradiated at 5 Gy, 10 Gy, or 15 Gy, the proportion of CD44+ suspended cells strongly and weakly positive for CD44 was 77.8%, 66.5%, 57.5%; and 21.7%, 31.6%, 41.4%, respectively. In contrast, the proportion of CD44+ adherent cells strongly positive for CD44 was 18.9%, 14.%, and 9.95%, respectively. When the irradiation dose was increased to 30 Gy, the survival of the suspended and adherent cells was significantly reduced, and viable CD44+ cells were not detected. Conclusion: Suspended cell spheres generated from OE-19 esophageal carcinoma cells in serum-free stem medium are enriched in tumor stem-like cells. CD44 may be a marker for these cells.

A study on increasing KTX operation efficiency of long-distant transportation methods in Korea (고속철도 운영효율성 분석)

  • Lee, Yon-Jai;Oh, Tae-Wan
    • 한국벤처창업학회:학술대회논문집
    • /
    • 2007.04a
    • /
    • pp.125-152
    • /
    • 2007
  • Last 1970's Korea opened the Kyoung-bu highways from Seoul to Pusan, and Korea government had change the transportation policy to focusing on the road and motors. but 1990's Korea had been the heavily traffic jam in long distant transportation system and logistics. That's why Korea government studied on feasibility survey of High-speed train. As the KTX opens, traffic networks covering large areas in Kyeongbu-line(Seoul-Daejeon-Busan) are expected to raise synergy effects in economics as well as in korean culture respects. Having been playing an important transportation role in Korea for the last 106 years. With opening of the high speed railway, KORAIL in inevitable to make a drastic reform. To achieve this purpose, it is necessary that KORAIL bas to be small and effective streamlined organization. In should increase traffic capacity by improving infra facilities. It need to also expand its internal functions by connecting the KTX with the conventional railroad system.

  • PDF

Suppression and Recognition Reading Span Test (억제와 재인 읽기폭 검사)

  • 이병택;이경민;김정오;홍재성
    • Korean Journal of Cognitive Science
    • /
    • v.13 no.4
    • /
    • pp.91-98
    • /
    • 2002
  • The aim of this study is to make the recall-based reading span test(Daneman & Carpenter, 1980) into the recognition-based test for on-line measuring the capacity of the participant. In order to measure the concurrent validity, a series of experiments is performed with varying features of distractors consisting of the reading span test. In experiment 1, which included irrelevant words as distractor, low correlation was observed. And in experiment 2, including several types of distractors which interfere with the selection of target words, low correlation was observed too. But in experiment 3, including distractors no more relevant in the Present trial but relevant in previous trial, high correlation was observed. The results of this study have theoretical implications on the validity of the reading span test and practical implication in that this study provides the tool for the studies on individual differences in working memory capacity.

  • PDF

The Binding of Aflatoxin $B_1$ Modulates the Adhesion Properties of Lactobacillus casei KCTC 3260 to a HT29 Colon Cancer Cell Line

  • Hwang, Kwon-Tack;Lee, Won-Jae;Kim, Gye-Yeop;Lee, Shin-Kyung;Lee, Jeong-Min;Jun, Woo-Jin
    • Food Science and Biotechnology
    • /
    • v.14 no.6
    • /
    • pp.866-870
    • /
    • 2005
  • The 14 lactic acid bacteria (LAB) have been evaluated to determine the binding capacity to HT29 cell and Aflatoxin $B_1$ ($AFB_1$). The interaction of LAB to HT29 cells has been further investigated to identify the possibility of competing the binding sites with $AFB_1$. Of 14 LAB strains, Lactobacillus casei KCTC 3260 demonstrated the higher adhesiveness to HT29 and $AFB_1$ with the rate of 19.6% and 46.3%, respectively. In competitive analysis for binding sites, the adhesion of L. casei KCTC 3260 to HT29 cells was reduced with 100 nmol $AFB_1$ by 31.2%. The protoplast of L. casei KCTC 3260 showed no binding capacity to HT29 cells with increment of $AFB_1$ concentration, indicating that cell wall components might serve as a critical factor for the binding. To discriminate the major component influencing on L. casei KCTC 3260 binding to HT29 cells and $AFB_1$, four different pre-treatments (lipase, pronase E, sodium m-periodate, and urea) were employed. Of those, sodium m-periodate treatment caused the lower adhesion of L. casei KCTC 3260 to HT29 cells with the increment of $AFB_1$ concentration. These results indicated that carbohydrate moiety on the cell wall of L. casei KCTC 3260 might be the most critical component in binding to both HT29 cells and $AFB_1$.