• Title/Summary/Keyword: Library users

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A study of the searching behavior at the catalog in a university library : case study of Jeonbug national university library (대학도서관의 목록이용행태의 일고찰)

  • 강혜영
    • Journal of Korean Library and Information Science Society
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    • v.9
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    • pp.1-31
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    • 1982
  • A library catalog is most important finding tool to a library collection. This tool should be so designed as to enable users to handle with ease and convenience. Library catalog use study is necessary in order to identify the demands made on the catalog by its actual users and to measure the adequacy with which the catalog is meeting these demands. Many major catalog use surveys were performed by means of questionnaire and interview, but these methods are so difficult and perverse that the results of catalog use studies might often be far from scientific precision. The aim of this paper is to seek the guidelines with which one might assist the catalogers in providing an effective library catalog for their patrons. In order to get the first-hand information an actual survey was undertaken on searching behavior at the catalog of Jeonbug National University Library from November 30 to December 5, 1981 and from May 17 to May 22, 1982. The results of the survey can be summarized as follows: 1. Most of the students (79.77%) use the library. 2. Most of the library patrons (74.52%) use the public catalog as the searching tool to the library collection. 3. 67.85% of the catalog users are interested in searching materials written in Korean, Japanese, and Chinese. 4. 72.86% of the catalog users are interested in searching known items at catalog. 5. In known item searching, 49.44% of the catalog users choose title entry. 6. 20.17% of the catalog users are interested subject searching at the catalog. 7. Reference card is not utilized in searching. 8. For the translated items users want double entries in both vernacular and Korean. 9. At current catalog description, author, title, call number, translator, publisher and joint author are useful entry. Edition, author's date of birth and death, illustrative, size of book and bibliographical notes are not much utilized. 10. 55.39% of the catalog user need systematic guidance on how to use the library catalog and collection.

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A Study on Library Anxiety of Public Library Users (공공도서관 이용자의 도서관불안에 관한 연구)

  • Kim, Bo il
    • Journal of the Korean Society for Library and Information Science
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    • v.55 no.4
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    • pp.23-43
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    • 2021
  • This study analytically examined library anxiety that various users felt when they use public libraries, by measuring it on K-LAS. The findings show that the library anxiety is varied depending on users' age, gender, academic careers, usage purposes, frequency of use and size of libraries. It suggested the guidance and education about the use of libraries, environmental improvement based on the remodeling of libraries, wearing of nameplates written in big characters for identifying librarians and the education for users' understanding and the provision of device and equipment manuals according the levels of users' experiences, as measures for overcoming the library anxiety, enhancing usage satisfaction and activating usage.

A Study on the Characteristics of the Library Space for Introducing Urban Experiences (이용자의 도시적 공간체험을 유도하는 도서관 공간 특성 연구)

  • Moon, Eun-Mi
    • Korean Institute of Interior Design Journal
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    • v.23 no.4
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    • pp.240-247
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    • 2014
  • This study is aimed to examine the characteristics of library space, in which user experiences and social networking are central in its design. Today, a library is a place to provide diverse accesses and experiences to information networks, where various individuals and user groups come and share mutual understanding and experiences. Library users developed social ties and a sense of community through library experiences. As a multipurpose space of a community, a library has the characteristics of urban public space like sidewalks and plazas. The eight case studies of libraries are analyzed from the viewpoint of each factor of library experience, including landscape, sidewalk, and plaza experience. The study drew its conclusions as follows. First, a library is a regional landmark for the users. Thus, it tends to be designed to allow transparency on its surface which introduces inner and outer landscape into the inside of the building. Second, the users experience a library similarly as they experience an urban street where they interface, browse, and interact with people and information. As they interact and share experiences, they develop solidarity and social ties among them. A library is designed to preserve continuity to adjacent streets, which increases accessibility to the building and hosts street activities into the building. Third, a library today is designed to be a flexible open space with information networking as well as community networking which allows library users diverse activities within it. For example, a multipurpose grand stairs in the middle of the main circulation of a building allows the users diverse activities. A large open stack with reading areas gives the users the feeling of an urban plaza where they can move vertically and horizontally. In conclusion, all findings of this study imply a user-oriented design for a library building.

A Study on the Analysis of Current Status of Retrieval Systems on the Library Website for the Improving Accessibility to Library Information Resources of Disabled Users (장애인 이용자의 도서관 정보자원 접근성 향상을 위한 도서관 웹사이트의 검색시스템 현황조사 분석 연구)

  • Baek, Jae-Eun
    • Journal of the Korean Society for Library and Information Science
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    • v.53 no.4
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    • pp.231-254
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    • 2019
  • Library website is medium for connecting library information resources and users. However, searching and accessing methods to information resources in library websites and retrieval systems are mostly designed for users. So, the disabled users have difficulty accessing and using library information resources through library websites. Therefore, the author carried on current status study and analysis on the retrieval system of the national and public library websites in Korea. And then, the author proposes improvement plan in order to enhance satisfaction with information needs of disabled users and to use a basic study for construction of retrieval system of library websites for disabled users.

A Study on 'Selection' in Collection Management (장서관리에 있어서 '선택'기능에 관한 연구)

    • Journal of Korean Library and Information Science Society
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    • v.30 no.4
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    • pp.1-26
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    • 1999
  • This study purposes to identify how the 'selection' of library materials shold be changed in the electronic environment to improve library services fundamentally. The study scrutinized the essence of selection, the relationship between selection and collection management, and the results of various studies to define the selection. The study implies: 1) the selection must be changed to the function providing users with assessment information of library materials, which helps the users access to entire scholarly information. 2) the assessment information could be input from different libraries and used by all users connected to the library network.

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Measurement and Analysis of the Library Anxiety among Academic Library Users (대학도서관 이용자의 도서관불안 측정과 분석)

  • Chang, Hye-Rhan;Oh, Eui-Kyung
    • Journal of the Korean Society for information Management
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    • v.23 no.3 s.61
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    • pp.205-221
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    • 2006
  • To investigate the present states and analyze the library anxiety among academic library users, A University library users sampled systematically and surveyed. Data collected from 707 students are analyzed and compared with the previous studies. The average LAS score is 2.55 and show differences in sex, grade levels, and major areas of study. Library use instruction reduces anxiety subscale of barriers with staff. Library anxiety is also differed according to the frequency of library visit. Especially, the anxiety subscale of affective barriers is decreased according to the grade level and frequency of library visit. Based on the results, recommendations are suggested to overcome the library anxiety.

A study on users ensuring in public libraries and ma-eul libraries in Chang-won city (창원지역 공공 및 마을도서관 이용자 확보 방안)

  • 양재한
    • Journal of Korean Library and Information Science Society
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    • v.23
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    • pp.211-252
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    • 1995
  • This study aims is users ensuring in public libraries and ma-eul libraries in Chang-Won city. For this purpose, This is survived about regional inhabitants and regional community. The actual conditions of public libraries and ma-eul libraries have been investigated and analysed about 4 libraries in Chang-won city. (Chang-won library, Chang-won city library, Sapa Dong-sung ma-eul library and Bong-gok ma-eul library). The ways of Users ensuring are as follows. 1. It can be formed village common lives through ma-eul library. 2. Fundamental libraries must establish in Chang-won city, and library materials must be common use. For this, All libraries must link regional information network. 3. For the strategy of ensuring the 'core-users', it is suggested from the community and inhabitants study.

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Gap Analysis of Users' Perceptions and Staffs' Expectations Regarding the Library Service Qualify, Customer Satisfaction and Loyalty : A Case Study of the National Library of Korea (이용자와 직원이 인식하는 도서관의 서비스품질과 만족도, 충성도 - 국립중앙도서관의 사례를 중심으로 -)

  • Oh, Dong-Geun;Lim, Young-Kyu;Yeo, Ji-Suk
    • Journal of the Korean Society for Library and Information Science
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    • v.40 no.4
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    • pp.165-181
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    • 2006
  • This study analyzed the gap between users' perception and staff expectations on users' perceptions about dimensions of library service quality(library staff, service supports. materials and resources, and facilities and equipments), service value, user satisfaction, royalty. using newly developed model. Six hundred-fourteen users and one hundred staff members or the National Libra of Korea were participated in the survey using questionnaires. Users evaluated service quality lower but evaluated service value, satisfaction. and loyalty higher In terms of showing complaining behaviors, users were less than staffs expected. Model analysis for users and staff3 showed that service value and general satisfaction influenced on complaining behavior and loyalty. For users. only the dimension of library staff influenced significantly on the service value, satisfaction, complaining behavior, and loyalty. None of the other dimensions of the service qualify showed significant relationship to them in the case of staff expectation.

A Study on the Remote Library Users : Needs of Library Services and Preferences (원거리 이용자들의 도서관 서비스 이용과 선호도에 관한 연구)

  • Kim, Mi-Hyeon
    • Journal of the Korean Society for Library and Information Science
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    • v.34 no.3
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    • pp.61-76
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    • 2000
  • A study on the remote library users showed that remote users preferred online databases and internet as information resources because of easy access and easy of use. However, they have used books and journals, which are printed resources, as main information resources because online databases and internet cannot satisfy their information needs. Also, 86.7 percent of remote users consider library services as an important issue to choose a distance learning program, and remote users extremely motivated by their professors to use library so that there are needs to have partnership between distance learning programs and library services. Finally, remote users consider authority and accuracy and contents of obtained information as important issues for their information rather than design of the databases, so that library should secure more digitalized information for remote users needs. This study is to contribute to improve quality of information services for remote users, however, it is not thoroughgoing enough, and there should be successive researches in the future.

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Library Service Users' Information Seeking Behavior Model Based on the Grounded Theory Methodology (근거이론방법론을 바탕으로 한 도서관서비스 이용자의 정보추구행태모델 제안)

  • Lee, Seong-Sin
    • Journal of the Korean Society for Library and Information Science
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    • v.44 no.1
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    • pp.5-28
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    • 2010
  • This study analyzed the characteristics of library service users' information seeking behavior based on the grounded theory methodology. After interviewing twelve undergraduate students, the researcher coded the data based on the grounded theory methodology. As a result of the entire coding processes, this study constructed the library service users' information seeking behavior model. According to the model, the following ten factors are important when explaining library service users' information seeking behavior: the information users' environment, other people, users' experiences, recognition of information sources, information provided, memory, a need-creating environment, information gathering, information use, and satisfaction and/or dissatisfaction.