• Journal of the Korean Society for information Management
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• v.31 no.2
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• pp.99-119
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• 2014

The purpose of this study was to investigate the current practices of the customized bibliographic instructions (CBI) at four-year academic libraries in Korea. Among the entire 206 academic libraries, a total of 149 libraries participated in the survey. Study result shows that the libraries providing CBI was 63.1%. The findings of the study revealed the overall picture of the CBI operated in Korean academic libraries. The findings of the study suggested useful strategies to apply in adopting and operating the CBI in academic libraries in Korea.

• Journal of Korean Library and Information Science Society
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• v.53 no.1
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• pp.55-79
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• 2022

In this study, the current status of operation was analyzed with a view to analyze the areas in need of improvement and the status of portals of similar institutions. Based on which, a proposal was made to help improve the function of utilization as well as search the products of studies by and for the research institutes funded by the government having jurisdiction by applying the information service technology developing in line with the fourth industrial revolution for the purposes of aiding and fostering with efficiency toward achieving the goal of establishment for such institutes, while strengthening the utility of NKIS. First, in order to secure the membership, it is necessary to find the targets for policy information and promotion, and it is also necessary to increase the demand for policy information, such as by preparing the people friendly policy reports, infographics, and information delivery in an easy manner. Second, it is necessary to provide customized services in the manner which reinforces reports and policy data on the social issues and education topics, which are among the interests of the primary user base by considering the ratio of visiting occupations. Third, for the diversification and expansion of video data services, it is necessary to prepare alternatives, such as by setting regulations and encouraging the institutions of jurisdiction to upload the video data. Fourth, it will be necessary to improve the overall public relations service. It is also necessary to proceed with the NKIS' publicity webtoon serialization with the latest contents or abolish the current webtoon promotion, while it is necessary to derive the plans for the efficient implementation of the contest, further to the need to discuss the secondary publicity after the contest rather than halting after it.

• Journal of the Korean Society for information Management
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• v.18 no.2
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• pp.273-294
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• 2001

In recent years, changes in the university libraries environment have led to increased emphases on improving or restructuring the organizational structures of university libraries. Technology, trends toward access over ownership, user focus, and restructuring in higher education are some of the major factors contributing to these changes. The users' new information retrieving behavior are emerged from the developments in information technology with new media and from the competitive research environments, and thus this trend has led to the gradual increase of collection arrangement by subjects rather than by forms, particularly from 1995 in Korean universities' libraries. Users especially in university libraries who are frequently seeking information on the specific subject, are going to find a room accoinmodating all forms of information on the subject, that is, one-stop information service. As a result, subject division structure have adopted as a new organizational structure in Korea. Our survey shows 34 out of 73 university libraries in Korea is taking this structure of which collections are arranged by subjects, while the rest of them are operating with a traditional organizational structure by forms focusing on keeping of collection management. In the future, university libraries with traditional organizational structure will be moving towards the subject division structure which is a recommended one by this study.

• Journal of Digital Convergence
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• v.16 no.9
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• pp.11-20
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• 2018

The Q&A board is widely used as a means of communicating service enquiries, and the need for efficient management of the enquiry system has risen because certain questions are being repeatedly and frequently registered. This study aims to construct a student-centered FAQ, centered on the unstructured data posted on the university homepage's Q&A board. We extracted major keywords from 690 postings registered in the recent 3 years, and conducted the semantic network analysis to find the relationship between the keywords and the centrality analysis in order to carry out network visualization. The most central keywords found through the analysis, in order of centrality, were application, curriculum, credit point, completion, graduation, approval, period, major, portal, department. Also, the major keywords were classified into 8 groups of course, register, student life, scholarship, library, dormitory, IT and commute. If the most frequent questions are organized into these areas to form the FAQ, based on the results above, it is expected to contribute to user convenience and the efficiency of administration by simplifying the service enquiry process for repeated questions, as well as enabling smooth two-way communication among the members of the university.