• Title/Summary/Keyword: Library service system

Search Result 664, Processing Time 0.028 seconds

Designing a Mobile Based Library Information and Service Delivery System: A Model Plan for Libraries of Bangladesh

  • Elahi, Md. Hasinul
    • Journal of Information Science Theory and Practice
    • /
    • v.4 no.3
    • /
    • pp.57-70
    • /
    • 2016
  • Purpose The purpose of the study is to identify the need of a mobile based library information and service delivery system in developing countries, identify the services that are possible to provide with the help of mobile phones and their applications, design a mobile based library information and service delivery system, and identify major challenges regarding mobile based library information and service delivery systems.Design/ Methodology/ Approach The research is exploratory in nature. This paper is based on a review of literature, survey information, and on the author’s own viewpoints. A comprehensive search of scientific literature has been done along with a survey for validating the necessity of designing mobile based library information and service delivery systems. Responses to closed-ended questions in particular on 7-point Likert scales were analyzed using the descriptive analysis techniques of SPSS 20.0 and responses to other closed-ended questions were analyzed using general statistics.Findings The research indicates that users of academic libraries, especially students and faculty members, have a positive notion regarding designing and implementing a mobile based library information and service delivery system. It also reveals user opinions regarding the possible problems associated with the design and implementation of a mobile based library information and service delivery system.Originality The paper explores mobile based library information and service delivery systems for better and faster service provision to its potential users.

A Study on the U-Library Service (U-도서관 서비스에 관한 연구)

  • Cho, Chan-Sik
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.47 no.1
    • /
    • pp.81-104
    • /
    • 2013
  • The U-library service is a user-oriented library service through which users, after browsing and making reservations using the Internet and smartphones, can borrow and return library materials at an unmanned circulation system located in places, such as subway stations, without visiting the library. However, the U-library service is still in the early stages both quantitatively and qualitatively. In that, this study, in order to enhance our understanding of the U-library service, conceptualizes the unmanned circulation system, investigates current situation by examining and analyzing some U-library service cases, and pinpoints some problems while making some suggestions for improvement.

Drive-thru Library Service in Korea

  • Lim, Seong-Kwan
    • Journal of Information Science Theory and Practice
    • /
    • v.9 no.2
    • /
    • pp.33-46
    • /
    • 2021
  • The purpose of this paper is to analyze the case of 'drive-thru' services newly introduced and tried in libraries in Korea under the influence of COVID-19, and to develop and propose a service model so that this service can be continuously applied to all libraries in the future. Therefore, the method of study was selected and analyzed by selecting one of the representative libraries that provide related services in Seoul Special City, Incheon Metropolitan City, and Anyang City of Gyeonggi Province. In addition, a focus group interview was conducted with twelve people in charge to find a way to apply the drive-thru service to the library. As a result, the library's drive-thru service is a way to fulfill the library's original purpose of providing information materials while minimizing faceto-face contact with users. It was concluded that it is a suitable method for a library of complex buildings, where there is a lack of parking space. In addition, it was deduced that it may be one of the ways to use the library efficiently for office workers who are unable to use library services during the opening hours. Therefore, if the drive-thru service is implemented according to the developed model, it is expected to increase the library visit rate and data utilization rate.

The Effects of Use Patterns and Service Quality on Performance and Use Satisfaction on Library Information System (도서관의 이용패턴과 서비스품질이 정보화성과지각 및 만족에 미치는 영향)

  • Jung, Hyung-Shik;Yeoum, Seoung-Yeoub
    • Journal of Global Scholars of Marketing Science
    • /
    • v.18 no.4
    • /
    • pp.217-244
    • /
    • 2008
  • Consumers' overall satisfaction on a specific library use is inferred to be primarily accrued from their performance perception and use satisfaction on the library information service system as recent information technology is being rapidly improved and more libraries are being equipped with advanced information technologies. However, prior research has been conducted only on general library service quality and visitors' satisfaction, leaving the important aspects of visitors' library use and information performance perception. Thus, the objectives of this research are to examine the effect of library use patterns such as general visit for book reading and more professional information search, coupled with service quality, on the library users' performance perception on the information system that in turn, affects library use satisfaction on the same information system. More specifically, this study examines whether library visitors perceive differenltly the information system performance according to their library use patterns such that professional library users may have less positive on information system service due to their higher expectation or more positive perception on it due to variety of information uses and positive judgment on advanced information system. Next, three dimensions of service quality, consisting of interaction, outcome, and physical evidence quality in visitors' library use situations, are hypothesized to affect performance perception on library information system. Thirdly, the performance perception on library information system is hypothesized to influence the system use satisfaction while these two constructs are to affect visitors' overall satisfaction. we develop the following research model in accordance with the above theoretical reasoning. All variables used in this study(General Use Patterns, Professional Use Patterns, Interaction Quality, Outcome Quality, Physical Evidence Quality, Information Performance Perception, Information Use Satisfaction, Overall Satisfaction) were defined operationally based on the underlying prior studies. A survey was conducted with prepared questionnaires to about 400 visitors of a specific university library. Among them, 353 proper questionnaires were finally used for the analyses. Two-step approach was used to test the hypotheses. First, confirmatory factor analysis was conducted to guarantee the validity and reliability of variables. The results showed that all variables had not only convergent and discriminant validity, but also reliability. Then, research model was examined with a structural equation using LISREL 8.30 version. The fitness of the research model was found to be within the acceptable level. The findings of this study are as follows. The professional library use pattern was found to affect the users' performance perception on the library information system while the general library use pattern was not. Second, three dimensions of service quality (interaction, outcome, physical evidence) were found to influence the information system performance respectively while none of them was not to information use satisfaction. Third, library users' performance perception on the information system operation was found to affect the information system use satisfaction, both of which also influence users' overall satisfaction of the library. The findings of this study suggest that contemporary libraries strengthen their advanced information system operation in a way of user orientation and more importantly maximize their visitors' utilization of information system, accompanying proper material and various program development. This study conceptualized the new constructs of library users' performance perception on the information system and information use satisfaction which could better explain library users' overall satisfaction. Thus, furture study related with library service could utilize the constructs of information system performance and satisfaction as well as the variety of library use patterns in the users' viewpoints.

  • PDF

A Study on the Maintenance of the Library of Unified Germany and Its Information Service System (통일독일의 도서관 및 정보서비스체계 정비에 관한 연구)

  • Kim Soon-Won
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.26
    • /
    • pp.235-256
    • /
    • 1994
  • The purpose of this paper is to review concerns and activities related to the library of Germany as well as to look over recent trends referred to the maintenance of the library and its information service system since the unification of Germany in 1990. In fact, since the unification, many libraries in old East Germany have been closed with some precious books being lost. Also since most of libraries are short of funds and proper materials, it is real situation that they can not actively respond to the demand of information by library users who want to adapt themselves to changes, while only urgently requesting some support from old West Germany. In the meantime, the new government and libraries of Germany are giving a great effort to building an efficient document delivery system through financial support for the expansion of books and the purchase of urgently necessary library equipments in the poor libraries of old East Germany and support for the course to re-educate the in-service or unemployeed librarians, and also systematic organization between similar libraries, integration of national bibliographies, and maintenance of the interlibrary loan system. The nationwide interlibrary loan system, an expanded form of the system of old West Germany, allows the delivery of document to be easily performed, centered on both central cataloues for East Germany and West. However, in order to build an efficient information service system which covers whole Germany, it seems there needs more time required.

  • PDF

Introducing an Integrated Library Information Service with Learning Management System: Library on Blackboard from Murray State University Libraries (미국 대학도서관의 수업지원 시스템과 연계한 맞춤형 정보검색 서비스에 대한 고찰 - 머레이 주립 대학(MSU)의 사례를 중심으로 -)

  • Kim, Dong-Wan
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.44 no.2
    • /
    • pp.29-50
    • /
    • 2010
  • The purpose of this study presents a model of the integrated online library service with LMS (Learning Management System). The new library service is called 'Library on Blackboard' which was developed and implemented by Murray State University Libraries in Murray, Kentucky, USA. This user-centered service with applied information technology has the potential to enhance the quality of the library performance in university libraries. The introduction of the Learning Management System in South Korea has a potential to enhance the education environment and promote new library services. With the emergence of new information technologies and growing popularity in online classes and distance education programs, the importance and usage of Learning Management Systems in higher education has increased.

A Study on the Concept and Implementation of Digital Library : A Case of Ajou Research Information Service System (전자도서관의 개념 및 구축 사례 - 아주대학교 학술정보센터 운영 개념을 중심으로 -)

  • Park, Cheol-Kyun
    • Journal of Information Management
    • /
    • v.30 no.4
    • /
    • pp.1-26
    • /
    • 1999
  • In this paper, the concept of digital library is presented on the basis of library's trend and advent of digital library. And this paper introduces Ajou University's academic in-formation service system as a epitome of digital library from the viewpoint of "user centered information service".

  • PDF

A Study On Establishment Plan of Consulting System for the Construction and Operation of a Public Library (공공도서관 건립.운영에 대한 컨설팅시스템 구축 방안 연구)

  • Joung, Hyun-Tae
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.42 no.2
    • /
    • pp.255-275
    • /
    • 2008
  • As small-scale libraries such as Children Library, Small Library, Miracle Library, have recently increased in number, it is required to establish the library consulting system in order to provide them with special knowledges and experiences necessary for library construction and operation. The result of the survey about public librarian's opinions confirms that the latent demand for library consulting is very high. In case of our country where the social experience in library consulting service is insufficient, it is desirable that the library consulting service be executed by the government offices as public service.

A Logical Model of Library System towards Knowledge Service (지식 서비스 지향 도서관 시스템의 논리 모델)

  • Lee, Hyun-Sil;Bae, Chang-Sub;Lee, Eun-Joo;Han, Sung-Kook
    • Journal of the Korean Society for information Management
    • /
    • v.26 no.3
    • /
    • pp.45-67
    • /
    • 2009
  • The ecosystem of the Library has been radically changing in the advent of ubiquitous information service technology. We are already aware of the digital library due to popularizing digital information resources and we are impressed with Library 2.0 and Social Semantic Digital Library of user-centered, service-oriented library. We summarize the ultimate goal of the evolution of library systems as knowledge services and propose a logical model of library system for the realization of knowledge services. This local model can be applied for a library framework to harmonize the diverse knowledge resources, active users with participation and collaboration, the innovation of library business and ubiquitous information service technologies to achieve the missions of library in knowledge-intensive society.

A Study on the Problems and Prospects of Ubiquitous Library Through Ubiquitous Computing (유비쿼터스 컴퓨팅에 기반한 유비쿼터스 도서관의 과제와 전망에 관한 연구)

  • Noh, Dong-Jo
    • Journal of the Korean BIBLIA Society for library and Information Science
    • /
    • v.15 no.2
    • /
    • pp.219-240
    • /
    • 2004
  • Ubiquitous computing technology provides anytime and anywhere accessibility to information, ubiquitous computing is adapted in the various field to increase efficiency of work. After looking into the trend of ubiquitous computing, case studies of information service using mobile service and RFID system in library were investigated in this paper. Library information service are providing retrieval of library OPAC and verifications of circulation and return date using mobile internet technology. In addition, various notice services using short me sage service(SMS) of mobile are available. Considering growing mobile service and RFID system advancement of related technology, more information service utilizing mobile service and RFID system should be developed in near future.

  • PDF