• 품질경영학회지
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• 제39권4호
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• pp.527-542
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• 2011

The importance of service industry in national economy is getting increasing due to current trend of aging society and increasingly desire for better quality of life. However, the level of labor productivity in domestic service industry is lower than Japan and Germany that are typically strong in manufacturing industry. Difficulty of process control and measurement in accordance with variability and intangibility which are features of service industry, is considered as the cause of this poor labor productivity in Korea. This study aims to present managerial implications by calculating sigma levels on branch bank service quality and suggesting the quality dimensions of banks can be checked through a gap comparison between the sigma level on service quality in the whole banks and service quality in each bank. Quality level presented by the KS-SQI is applied to the measurement method that Yoo Han Joo and Song Kwang Seok suggested in 2006. Spss18.0 is used as an analysis tool. As a result of factorial analysis, 7 dimensions of service quality in KS-SQI can be divided into new 3 dimensions of service quality. This study also suggests that width and number of questions in previous questionnaire shall be extended. The whole of the bank service quality level is evaluated 3 sigma. The research help banks to figure out their service quality level through gap comparison objectively.

• International Journal of Internet, Broadcasting and Communication
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• 제12권4호
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• pp.238-247
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• 2020

This study has a purpose to analyze quantitatively whether ICT industry provides the qualitative indicator of employment to attract excellent human resources. We investigate the relationships of labor market conditions among ICT manufacturing, non-ICT manufacturing, ICT services, non-ICT services. Therefore, the quantitative and qualitative indicators of employment (wages, working hours, admission and turnover, involuntary retirement, and the duration years of job) are analyzed for the ICT industry and IT workers. In order to quantitatively analyze qualitative indicators such as employment status and longevity, we used employment statistics. In order to compensate for the limitations of employment insurance data, the comparison analysis with the survey data of economically active population of the National Statistical Office was conducted. As a result of this research, ICT service industry has to improve the working conditions of employees and establish an ecosystem for a lifelong career base to grow as a specialist, need to pursue an investigation for ICT worker career shift, and promote standard labor contracts. In addition, protection of employees, ICT-related job vision and social respect have to be perused.

• Journal of Forest and Environmental Science
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• 제19권1호
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• pp.48-68
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• 2003

현재 분재재배의 큰 문제점은 높은 노동력에 비해 생산성이 매우 낮은 것이다 본 연구는 관수시스템과 관리방법의 개발로 고품질의 분재를 대량생산하기 위해 실시되었다. FRP분상에서 재배된 분재는 직수관수나 스프링클러 관수에 비해 저변관수시스템에서 생육이 매우 좋았다. 또한 저면관수시스템은 노동력을 크게 줄일 수 있었고 짧은 기간에 대량생산을 할 수 있었다. 또한 비닐하우스내(內)에서 저면관수 시스템의 이용은 조기생산은 물론 고품질의 분재를 생산할 수 있었으며 내한성이 약한 수종들도 겨울재배가 가능하였다. 본 연구는 세계시장을 위한 국가경쟁력에 크게 기여하였을 뿐만 아니라 농가 수익에도 큰 도움을 줄 수 있었다.

• 대한가정학회지
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• 제35권1호
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• pp.143-154
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• 1997

The purposes of this study are to figure out the labor and leisure of the rural couples through the analysis of the related literatures and to make some contributive suggestions for the higher quality of rural life. To solve the rural family's problems and to promote welfare reductive method of house work and farm-work active leisure-participation and other psyco-social approach etc. various methods are discussed.

• KDI Journal of Economic Policy
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• 제29권3호
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• pp.29-73
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• 2007

보육보조금은 일반적으로 여성의 노동시장참여를 용이하게 해주려는 것과 아동이 양질의 보육 및 교육 환경에서 돌보아지는 것을 돕는 목표로 지급된다. 본 연구는 보육시설을 이용하는 영아가구에 보육료를 지원하는 영아기본보조금의 효과를 살펴봄으로써 영아기본보조금이 그 정책목표를 달성하고 있는지 검토한다. 기본보조금이 2006년 민간보육시설에만 도입되었고 유아는 제외하고 영아에게만 지급된다는 준실험적(Quasi-Experiment) 설정을 이용하여 시설 측면과 가구 측면의 효과를 분석한다. 분석 결과, 보조금으로 인해 영아의 이용비중이 높은 보육시설에서는 교사의 처우 및 시설환경이 개선되는 등의 효과가 나타났으나 여성의 노동공급에는 거의 영향을 미치지 않았고, 수요자의 보육만족도에도 부정적 영향을 미친 것으로 나타났다.

• 한국식품조리과학회지
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• 제26권1호
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• pp.41-53
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• 2010

The purposes of this study were to: a) investigate personal and foodservice operational factors affecting job stress of school foodservice dietitians, b) analyze the contribution of emotional labor to job stress of school foodservice dietitians. A survey was conducted from May 2 to June 13, 2008 to collect data from school foodservice dietitians (N=546). 206 questionnaires were returned completed, and 15 improperly-completed questionnaires were excluded. Finally, 191 questionnaires were used for final statistical analysis (usage rate : 34.98%). The results of the study were as follows. First, personal variables significantly affecting dietitians' job stress were 'monthly bills(p<0.05)' and 'total length of time in school foodservice (p<0.05)'. Second, foodservice operational variables affecting dietitians' job stress were 'school level (p<0.05)', 'type of school foodservice management (p<0.01)', 'number of meal service times (p<0.05)', 'total number of meals served per day (p<0.001)', 'number of meals served per day for students (p<.001)', 'number of meals served per day for teachers (p<0.001)', and 'number of foodservice staff (p<0.001)'. Third, emotional labor was found to contribute significantly to the job stress of dietitians in school foodservice (p<0.001). It was found that as dietitians experience more emotional labor at work, more job stress is experienced. Stress management is a very important and meaningful contributor to foodservice quality as well as to personal well-being for workers in school foodservice. Therefore, it is proposed that management of emotional labor is essential for stress management. Further, emotional labor and job stress should no longer be considered a personal matter, but rather should be approached systematically in all aspects of a school foodservice organization.

• 한국경제지리학회지
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• 제16권2호
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• pp.167-181
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• 2013

노동이동과 거주이전이 자유로운 유럽연합에서 접경지역간 월경취업 노동은 산업환경의 변화에 대응하여 노동 시장을 조절하는 구조적 요소가 되었다. 프랑스-벨기에-룩셈부르크-독일의 접경지역인 Grande R$\acute{e}$gion에서 월경취업 노동에 의한 노동시장 조절은 다음과 같다. 첫째, 월경취업 노동이동에 의한 접경지역 노동시장 조절은 오래 전부터 지리적 인접성과 유사한 문화 역사적 배경, 비슷한 산업발전 과정에서 형성된 조절의 규범과 실행에 바탕을 두고 있다. 둘째, 접경지역 노동시장에서 산업환경의 변화에 대한 충격과 대응의 지역적 차이로 발생하는 양적 질적 노동력의 잉여와 부족의 문제는 월경취업 노동이동에 의해 조절되었다. 셋째, 월경취업 노동시장은 접경지역간 분절된 일자리의 수요와 공급의 상호보완적인 관계에 의해 조절되었다. 넷째, 월경취업 노동시장은 시간직 및 임시직의 유연한 고용형태에 의해 조절되었다. 다섯째, 월경취업 노동은 거주지를 인접국가로 이전하고 기존의 노동지역에서 노동에 참여하는 비정형적인 월경취업 노동이 증가하였다.

• 여성건강간호학회지
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• 제4권2호
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• pp.203-216
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• 1998

Pain is commonly characterized as a multi-dimensional experience, varing in quality as well as in intensity. So, We need to understand the lived experience of primiparous women in order to provide basic information of nursing care. Therefore, The purpose of the study is to explore the construction of labor pain experience. The data are collected through in-depth interviews of 20 primiparous women in Pusan city from March 1998 to May 1998. Their labor pain experiences conducted 1-2 days after delivery at admission room. Each interview lasted about 25 minutes average. I have interviews one time with each subject. The record was taken with the consent of the subject. Data were analyzed by means of Giorgi's phenomenological analysis methods and categorized according to the similarities of its contents. The investigator read the data repeatedly to identify and categorized themes and main meaning. Eleven themes of labor pain as experienced by these subjects were : 1) fear 2) suffering 3) evasion of pain 4) will power about overcome 5) support need 6) apprehension of parent 7) producing confidence 8) obtain his roles 9) attributing the cause of labor pain to others 10) not feeling of touching 11) ambivalence. Five main meaning identified were : 1) fear 2) evading and confrontation 3) the maturity of personality 4) unreality 5) ambivalence. The significes of this study for nursing are : 1) It enables nurses and other health care providers understand more clearly the lived experience of labor pain. 2) It provides that the way of more effective pain management.

• 한국엔터테인먼트산업학회논문지
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• 제13권8호
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• pp.13-24
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• 2019

본 연구에서는 헤어 미용사들의 감정노동이 직무소진과 이직의도에 미치는 영향을 알아보았다. 광주·전남의 미용실에 근무하고 있는 헤어 미용사들을 편의표본추출방식으로 표본을 선정하여 설문조사를 실시하였다. 356부의 자료를 최종 분석대상으로 하여 SPSS 21.0 프로그램을 이용하여 분석하였다. 연구 결과는 다음과 같다. 첫째, 헤어 미용사의 감정 노동은 표면행동과 내면행동의 2개 요인으로 이루어 졌으며, 직무소진은 정서적 고갈, 자아 성취감 저하, 비인간화의 3개 요인으로 도출되었다. 둘째, 헤어미용사들의 감정노동은 직무소진에 유의한 영향을 미치는 것으로 나타났다. 셋째, 헤어미용사들의 감정노동은 이직의도에 유의한 영향을 미치는 것으로 나타났다. 넷째, 헤어미용사들의 직무소진은 이직의도에 유의한 영향을 미치는 것으로 나타났다. 미용실 경영자는 헤어 미용사들의 감정노동을 낮추는 프로그램을 제공하여 헤어 미용 서비스의 질적인 향상을 도모해야 할 것이다.

• 융합경영연구
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• 제12권4호
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• pp.13-25
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• 2024

Purpose: Korea's construction industry has faced declining productivity and quality issues due to labor-intensive onsite construction and variables like weather, material price fluctuations, and labor shortages. The modular housing industry, introduced in Korea in 2003, offered benefits like reduced construction time and enhanced productivity through offsite manufacturing. However, its adoption remains limited due to high costs, quality concerns, and low consumer acceptance. Research Design, Data, and Methodology: This study explores the feasibility and impact of implementing smart factory technologies in the modular housing industry to overcome these barriers. Using survey data from 179 construction industry experts, the study employs frequency and regression analysis to identify key factors influencing the adoption of modular housing and the effectiveness of smart factories. Findings suggest that government-led educational programs and strong policy support are essential for successful implementation, enhancing productivity, reducing costs, and improving quality. Conclusions: The study emphasizes the need for standardization of modular housing, deregulation of relevant laws, and increased public awareness to stimulate market growth and innovation. Policy recommendations include financial support for modular manufacturers transitioning to smart factories, ensuring stable supply volumes, and promoting the benefits of modular housing to consumers. Integrating smart factory technologies can lead to significant advancements in the modular housing industry, contributing to the sustainable development and modernization of Korea's construction sector.