• Journal of Preventive Medicine and Public Health
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• v.43 no.3
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• pp.265-273
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• 2010

Objectives: Due to the economic crisis and globalization, many workers have been suffering from severe occupational stress due to job insecurity and struggles related to downsizing and restructuring. This study aims to assess the stress levels among workers involved in fierce labor disputes and massive layoffs and to evaluate their specific needs and satisfaction with counseling services set up to help workers cope with severely stressful situations? Methods: The authors provided crisis intervention to workers in traumatic situations to compare the differential level of stress responses and needs among the workers remaining employed in a large auto factory, those laid off by it, and those laid off by other companies in the same region (Pyeongtaek, Gyeonggi Province). We measured stress levels using the worker's stress response inventory (WSRI) and heart rate variability (HRV), and assessed workers' satisfaction with the counseling services. Results: 502 workers participated in the program. Fifty-seven percent of them consulted with occupational problems. The mean WSRI score of the workers remaining employed in the automobile factory was higher than that of the unemployed (employed: $39.8{\pm}19.9$ unemployed: $29.3{\pm}18.8$). Ninety-five percent of workers responded that they were satisfied or very satisfied with the counseling services. Conclusions: This study suggests the urgent need for the establishment of a national crisis intervention program dedicated to supporting workers in severely stressful situations.

• Journal of the Korea Institute of Building Construction
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• v.9 no.3
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• pp.79-85
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• 2009

Labor productivity issues within the construction industry are receiving increasing attention. With the improvement in the standard of living, domestic laborers are avoiding 3D(Difficult, Dirty, and Dangerous) jobs by degrees. Because of this situation, the problem of insufficient labor is exacerbating in several basic industries. In particular, insufficient labor is a serious problem in the construction sector, where the workers are ageing and labor costs are increasing. In this study, we adopt a systematic approach to identify factors that influence labor productivity and analyze the causality between the factors and their ripple effects with the aim that the results of the study will help improve labor productivity and ensure its effective management. The established labor productivity model using systems thinking will get a footing in the greatest strategy in the construction industry.

• The Journal of the Korea Contents Association
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• v.15 no.9
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• pp.555-561
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• 2015

The construction industry is a labor-oriented and quality, cost, and schedule performance is effected by technicians. However, the construction industry have faced a labor shortage problem. Therefore, technician graying and no new workers inflow cause labor shortage and decline of worker's skill level. The utilization of foreign technicians instead of domestic technicians has been increased in the construction industry. This paper performed questionnaire survey for 43 managers on 14 project fields to determine the current status and problems of construction technicians and to propose a improvement plan. As a result, most foreign technicians are carpenters and iron workers, but the skill levels are generally lower than domestics. The major problems for foreign technicians are communication and non-skilled. Then, labor productivity and accident rates of foreign technicians are higher than domestics. This paper proposes that skill training programs, language lessons, and multi-cultural programs are effective to improve foreign workers' problems.

• Journal of the Korea Convergence Society
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• v.6 no.6
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• pp.139-146
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• 2015

The purpose of this study is to determine the general characteristics and work-related characteristics of call center workers and learn the relationship between the subjects of emotional labor levels, stress response levels and turnover. Target the K's Call Center employees 300 people of telecommunications companies in Korea 2015 July 15 to August 31. Results of the study was higher the level of emotional labor of the subjects underlying factors which are somatization of stress reactions, depression, anger is rising, which also showed an increase in turnover. It is necessary to develop and measures to reduce the degree of turnover Intention of call center workers prepare measures are needed that can mitigate the stress response reduces the level of emotional labor.

• Korean Journal of Labor Studies
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• v.17 no.1
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• pp.325-350
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• 2011

This article examines part-time work in the UK in terms of its characteristics and institutional contexts. Part-time jobs developed early due to the UK's liberal market institution and low level of public support for female employment. A large proportion of the employed women (about 40 percent) work part-time. Part-time work has been largely for married women. The expansion of part-time work in the UK was primarily market-driven and led by employers. Married women have worked part-time work primarily to accommodate their family responsibilities. There have been significant changes in labor market regulation in the UK since 1997. The Labor government legislated the Part-time Workers Regluations in 2000 to protect part-time workers. The government has also changed and newly implemented various laws and policies for work-life balance. There has been a real progress in improving the quality of part-time work overall. Nevertheless, we have not seen qualitatively different results in terms of female employment patterns and the qualify of part-time work so far. It has been largely constrained by the government's liberal orienation and voluntarism of labor relations in the UK.

• Iberoamérica
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• v.22 no.1
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• pp.73-109
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• 2020

In the tourism industry, emotional labor-related problems are highly likely because workers cannot avoid frequent face-to-face contacts with customers. Emotional labor, however, is not always recognized in the same pattern by every worker in similar situations. As can be see in this research, emotional labor appears to vary depending on individual characteristics and sociocultural and economic conditions. In fact, there are so many factors affecting emotional labor, and the level of influence concerning these factors can vary depending on when and where they are. Psychological and mental pains and stress from emotional labor depend on a number of factors. The expression of emotional labor, depending on age, length of employment and gender, shows a clear difference. In particular, for those who are planning to participate in international labor migration to the United States in the future, emotional labor was often not recognized as a serious problem or rather a positive social and cultural experience. In fact, there are various types of tourism workers in Oaxaca, and their experiences vary greatly depending on individual and economic and sociocultural environments. The emotional labor of the workers in the tourism sector of Oaxaca also has various forms depending on various conditions. Positive or negative perceptions and consequences of emotional labor vary depending on the circumstances of the individual and working conditions. In other words, socioeconomic conditions, individual personality or experiences, sociocultural characteristics, and autonomy in the workplace, have a significant impact. As a result, the forms and effects of emotional labor expressed and understood by tourism workers vary considerably and may vary depending on the situations. Considering these problems, the way emotional labor emerges is greatly influenced by sociocultural or personal factors as well as economic factors. In addition, rather than considering the existence and seriousness of emotional labor as given depending on the nature of a particular industry or work, it should also be recognized that the expression of emotional labor differ considerably from individual to individual. Also, the seriousness of problems caused by emotional labor can be diversified. In this sense, it is necessary to clearly understand the meanings of the dynamism, diversity and multidimensionality of emotional labor from a new perspective.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.17 no.1
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• pp.269-279
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• 2017

Today, labor unions have become more serious and have more critical roles in the IT industry. Labor union should enhance the quality of working life in an organization. It is the most important role of the union to satisfy employees. When a labor union enriches its roles, members have a positive attitude to the union. Hence, workers will be more satisfied and make more positive results. Moreover, although members have positive attitudes to the union, when labor and capital have a negative relationship, workers do not make the best performance. Furthermore, although unions and the companies work in close cooperation, when members have a negative attitude to the labor union, workers' performance will also decline. Hence, a positive attitude to labor unions and union-management relations has a mutual benefit for performance. This study explains these relationships with the effect of attitudes to labor unions (satisfaction, trust, and commitment) on organizational commitment and organizational citizenship behavior, and the moderate effect of union- management cooperation. The purpose of this study is to suggest that labor unions should have a positive relationship with management and win members' recognition in the IT field.

• Journal of Labour Economics
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• v.31 no.2
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• pp.103-128
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• 2008

This paper estimates the union effect on the wages using Korean Labor and Income Panel Study by using fixed-effect estimation. While the cross-sectional estimates show the size of 4.6% increase in the wages of workers in the union compared 10 the observationally identical workers in the non-union jobs, the union wage effect is estimated as 2.1% increase in the panel study. This shows that there exits an substantial upward-bias in the cross-sectional estimation of union wage effect.

• Journal of Labour Economics
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• v.35 no.2
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• pp.117-146
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• 2012

This study demonstrates the gender difference in the factors that affect job changes and the resulting wage changes in the recent Korean labor market. By using the KEAPS (2003-2007), we found that male workers uniquely tend to stay longer at their current jobs when they have families to support. After controlling self-selection bias, we also found that wage changes resulting from switching jobs differ between male and female workers during this studied period.

• Korean Journal of Labor Studies
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• v.17 no.1
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• pp.243-267
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• 2011

This paper explores the impact of the external workers on employment performance in Korea, using Workplace Panel Survey (WPS). I find the use of external workers, e.g., temporary agency workers, in-subcontract workers, and contract workers, is mainly negatively related with employment performance. Especially the use of in-subcontract workers and contract workers is negatively related with the job creation rate of standard workers and the net growth rate of internal workers. The results show the existence of a substitute effect between the use of internal and external workers.