• 한국IT서비스학회지
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• 제12권3호
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• pp.273-287
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• 2013

The objective of this study is to empirically develop performance evaluation measures for LIS (logistics information systems) based upon BSC (balanced scorecard) model and determine the relative importance among four perspectives of BSC using AHP (analytic hierarchy process) methodology. Above all, forty nine probable measures for evaluating LIS performance were identified through reviewing the previous research related with SCM (supply chain management), logistics management, and information systems evaluation. And then, these probable measures were examined by means of coincidence analyses using three mutually exclusive criteria(validity of content, ease of measurement and reliability of measurement). Data for conducting the coincidence analyses were collected from LIS users and LIS development personnel. As the results of the coincidence analyses, it was found that 31 ones among 49 probable performance evaluation measures theoretically derived could be qualified for LIS performance evaluation. And AHP analysis showed that the weight of each perspective was respectively as follows : 46.8% for financial perspective, 31.3% for customer perspective, 14.8% for internal business process perspective, and 7.1% for learning and growth perspective. The academic contribution of this study is that performance evaluation measures for LIS could be systematically and empirically developed on the basis of BSC. Also, the results of this study are expected to be used as a practice guideline of evaluating and improving LIS.

• 한국항만경제학회지
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• 제17권1호
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• pp.73-90
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• 2001

Logistics has become a key element in a shipping firm's overall strategy, now that the concept of logistics has expanded into one that is more comprehensive and integrated. furthermore, the global shipping market is the most competitive market in the world. In this environment, shipping firms are using Logistics Information Systems (LIS), which help them to save time and reduce costs. As such, LIS has become a critical part of Korea's attempts to develop Its national logistics system and industry. In this light, this study attempted to empirically determine the critical elements necessary for effective shipping LIS implementation and to then analyze how these elements are related to actual logistics performance within the shipping industry. The research results show that the sample firms considered the following factors to be most Important to an effective LIS: the support of top management; an efficient and well-structured communication channel; a solid strategic implementation plan; and a high level of information analysis internally. Other factors mentioned as being somewhat significant included MIS organization and human resources, MIS discipline and training, software development capabilities, MIS organizational alignment, database management systems information standardization, competitive advantage, financial support and government support The main problems with current shipping LIS include the expensive cost of systems, lack of standardized working processes, and weak organizational structures.

• 통상정보연구
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• 제7권3호
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• pp.159-175
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• 2005

The purpose of the present study is to empirically and theoretically assess the logistics information systems (LIS) success in a quasi-voluntary IS use context. It is important to understand what factors impact the successful use of LIS. The research model is basically based on the framework of IS success proposed by DeLone & McLean(1992) and Seddon(1997). Structural modeling techniques were applied to data collected by questionnaire from 203 LIS users. The results show that user satisfaction play a significant role in influencing the system dependency. The results also revealed that user characteristics is directly affected by perceived usefulness, system quality and information quality, and indirectly influenced by user characteristics.

• 한국항해학회지
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• 제25권2호
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• pp.159-172
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• 2001

The information technology(IT) development of telecommunication, along with the information analyzation over the world, enables the firms to process their inner and outer operations through Electronic Data Interchange (EDI) system. And the concept of logistics has become more important to the enterprises in strategic sense because it had aggrandized itself to more comprehensive and integrative concept. Also the world shipping market is more competitive than any other market. In these environment, to maintain competitive power, shipping firms process operations by Logistics Information system(LIS), And then, reduce the working processes, working time and its costs. So the LIS has become more important in developing our national logistics system and industry. Therefore, this study purposes on empirically analyzing the activation factors of shipping LIS and the relationship these, factors with logistic performances in the shipping industry. Considering environments of Shipping logistics information system, this study sets up the research model and hypothesis to examine the activation factors of shipping LIS and the relationship these factors with logistic performances. We used the field data on the 163 numbers of firms(29 overseas shipping companies and 133 forwarding Agency) to get the empirical evidence. According to the study results, The shipping LIS activation factors which the sample firms recognized as important: were top managers support, well structured communication channel, strategic plans connection and inner information analyzation level. And IS organization & human resources, IS discipline & training, software development, IS organizational alignment, database management system, information standardization, competitive advantage, financial support and government support represent partially significant. Also, the current shipping LISs main problems are expensive system cost, standardization of working processs, institutions imperfection and systems interaction defect. So these problems must be improved to activate shipping LIS.

• Asia Marketing Journal
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• 제8권1호
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• pp.105-132
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• 2006

본 논문의 주된 연구목적은 기존연구에서 거의 고려되지 않았던 산업재 구매시장에서의 물류환경특성과 물류자원역량이 관계규범과 물류서비스를 통하여 물류성과에 미치는 영향을 분석하는 것이다. 제안한 연구가설들을 검정하기 위하여 H중공업 및 HSD엔진의 구매부, 자재관리부, 수출입관리부, 외주관리부, 수입검사부 등의 물류관련부서에 종사하는 핵심 응답자로부터 272부의 설문지를 수집하여 자료분석에 이용하였다. 구조방정식 모형 분석을 통해 알아낸 분석 결과를 연구주제별로 살펴보면 다음과 같다. 첫째, 산업재구매에서 환경의 역동성, 이질성 등의 물류환경 불확실성은 기대와는 다르게 가용성, 적시성 등의 물류서비스와 정보교환, 유연성 등의 관계규범에 유의한 영향을 미치지 않는 것으로 나타났다. 둘째, 물류자원역량은 구성요인의 특성에 따라 효과가 다르게 나타났다. LIS 등의 물류정보화는 직접적으로 물류서비스에 영향을 미치지 못하고 관계규범을 통하여 간접적으로 물류서비스에 유의한 영향을 주었고 반면에 물류 거래특유투자, 수송서비스 능력 등의 물류자원은 관계규범에는 영향을 주지 못하고 직접적으로 물류서비스에 유의한 영향을 미치었다. 셋째, 거래당사자간의 합의된 관계규범은 물류서비스를 유의하게 높이는 것으로 나타났으나 물류비용절감, 배송의 질 등의 물류성과의 제고에는 별다른 효과를 나타내지 못하였다. 넷째, 많은 선행연구들의 결과와 일치하게 장기적 관계를 기반으로 하는 산업재구매자와 자재공급업자의 거래에서 관계규범을 바탕으로 한 우수한 물류서비스는 리드타임 일관성, 배송품질 향상 등의 물류성과에 유의한 영향을 주었다. 마지막으로, 본 논문에서 밝혀진 물류환경, 물류정보화, 물류자원, 관계규범, 물류서비스 및 물류성과 간의 연관관계에 대한 분석결과들은 산업재 구매자들에게 이론에 근거한 전략적 물류관리 실천방안으로 활용될 수 있을 것이다.