• 제목/요약/키워드: LEVEL OF INTERESTS

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아웃소싱의 서비스 수준 협약 : 개념적 모형과 성공 요인에 관한 연구

  • 김세한;남기찬;김승윤
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
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    • pp.312-319
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    • 2003
  • In late 90s, organizations recognized the information technology as an key enabler of the business strategic accomplishment which lead them heavy increment on IT investment. These organizations tried to hold the competitive advantage by focusing on their core competency. And these acts raise their interests on IT outsourcing. Recent trends of the organizations concern on evaluating the effectiveness of the previous IT investment and the reasonable selection on IT investment type. Also, the objective evaluation of the service level and continuous improvement are major concern of the outsourcer. Consequently, interests on Service Level Agreement (SLA), an immanence operating tool for managing the level of the information system service objectively and qualitatively, were raised among IT outsourcing service providers, outsourcers, and operating departments. Yet, only a few domestic conglomerates adopted the SLA, and exact usage of the SLA is currently unknown. Because of the importance of the SLA between a service provider and an outsourcer, the agreement is treated with high confidentiality. This raised the problems to both the private and public organizations, are considering the SLA, with absence of concrete guide line to internalize SLA management process. This study provides the organizational and environmental factors of the adopting and applying the Service Level Agreement (SLA) by conducting multiple case research. The sampled companies are currently implementing the SLA over 1 year of usage period. Factors were used to provide the operational contribution for implementing the SLA. The study also provides the effects on IT performance through the SLA. For this, in depth interview was conducted for each sampled company. As a result, if SLA between outsourcer and service provider can be used as an immanence operation tool and actively implemented, SLA will be an strategic tool for various decision making in IT management practice with long term relationship, better shared partnership, and continuous service improvement.

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INTEGRATED PERFORMANCE MANAGEMENT FOR WHOLE PHASES OF URBAN RENEWAL MEGAPROJECTS

  • Heedae Park;Kang-Wook Lee;Seung Heon Han
    • 국제학술발표논문집
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    • The 3th International Conference on Construction Engineering and Project Management
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    • pp.1463-1467
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    • 2009
  • Construction projects are vulnerable to diverse internal and external factors, requiring systematic and consistent performance management along the entire life cycle of a project. In particular, urban renewal projects have a range of performance measures, including policy reconciliation and permits, project development, project financing, design, construction, and occupancy and maintenance. This requires a program-level megaproject approach, which integrates each stage of a project as well as variety of stakeholders' interests in pursuing a project from different perspectives. However, previous research on performance management has focused especially on the limited scopes of factors, including cost, quality, and schedule at the project level or on financial factors at the firm level. Given the lack of current approaches, this study suggests an integrated and systematic performance management scheme to control urban renewal megaprojects at the broadened perspectives of the program level. To this end, this study adopts the balanced scorecard approach and elicits key performance indices associated with various project configurations. Finally, an algorithm is presented for quantitatively assessing the level of performances along whole life cycle of urban renewal megaprojects.

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그래프와 부등식 영역의 소집단 그림그리기 활동에서 나타나는 수학에 대한 흥미변화 및 전략적 사고분석 -Grafeq 활용을 중심으로- (An analysis of changing interests in mathematics and strategic thinking reflected in small group drawing activities using graphs and inequations - With Grafeq software -)

  • 신인선;박경민
    • 한국수학교육학회지시리즈E:수학교육논문집
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    • 제26권2호
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    • pp.177-203
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    • 2012
  • 중등교육과정에서 수학적 내용사이의 연결과 수학과 다른 학문 사이의 연결의 중요성이 강조되고 있다. 이에 본 연구에서는 미술과 수학이 모두 시 공간적 능력의 활용을 포함하는 학문이라는데 주목하여 그래프와 부품식 영역의 지도에서 활용 가능한 소집단 그림그리기 활동을 실시하였다. 일반계 고등학교 1학년 학생을 대상으로 실시한 소집단 그림그리기 활동과정에서 나타나는 학생들의 수학에 대한 흥미변화를 살펴보고자 하였으며, 학생의 전략적 사고의 촉진가능성을 살펴보고 그 구체적인 특정을 분석하는데 목적을 두었다. 연구 결과, 그래프를 활용한 소집단 그림그리기 활동은 학생들의 수학에 대한 흥미변화에 긍정적인 영향을 미쳤을 뿐만 아니라 활동과정에서 다양한 전략적 사고가 나타남으로써 이러한 활동이 고등사고활동인 전략적 사고를 촉진시키는데 효과적임을 알 수 있었다.

지식정보화사회에서 요구되는 기업의 웹생산활동과 웹마케팅성과에 관한 연구 (Encouraging organizational responsibility in web-based activity and evaluation of marketing performance)

  • 강인원;조은선;정효연
    • 지식경영연구
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    • 제15권2호
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    • pp.23-41
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    • 2014
  • Firms increasingly utilize Social Networking Service(SNS) to lead user's voluntary behavior. In the web-based environment, users show coexist loyal behavior which is represented by 'web-based pro-organization citizenship behavior' and 'anti-citizenship behavior'. To measure genuine performance of web-activity, we separated degree of compliance based on credibility, 'deep-level' and 'surface-level' to comprehend different behavior after compliance. The analysis result shows that contents credibility is important to enhance deep-level of compliance which has significant influence on web-based pro-organization citizenship behavior. Contrastively, surface-level of compliance has influence on anti-citizenship behavior. Based on the results of these analyses, the directions of web-based activities for the common good and self-interests of the stakeholders of the web-based activities will be proposed.

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Deriving an Overall Evaluation Index with Multiple CTQs in Six Sigma Management

  • Ko, Seoung-Gon;Cho, Yong-Jun
    • Journal of the Korean Data and Information Science Society
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    • 제19권4호
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    • pp.1255-1267
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    • 2008
  • Evaluation indices for products or services are important to improve the internal process of the company and to compare those with competitive ones. The sigma level in Six Sigma management does important role to evaluate the core characteristic, CTQ(Critical To Quality), derived in the considered product/service or process. In this research, we propose an overall evaluation index for the product/service or process with multiple characteristics, in other words, multiple CTQs. The proposed overall evaluation index is useful for the cases that the single CTQ is not enough to evaluate the practical interests, for example, the final products and services with complex procedures and relatively large scaled processes. This approach is discussed with sigma level for applying Six Sigma Projects, however, it is applicable to indices based on proportion or percentage as well. The practical examples with a manufacturing process and a customer survey based on focus group interview are given for illustrations.

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온라인 패션커뮤니티 네트워크에서의 구전 영향력과 확산력에 관한 연구 (Study on Influence and Diffusion of Word-of-Mouth in Online Fashion Community Network)

  • 송기은;이덕희
    • 복식
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    • 제65권6호
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    • pp.25-35
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    • 2015
  • The purpose of this study is to investigate the characteristics of members and communities that have significant influence in the online fashion community through their word-of-mouth activities. In order to identify the influence and the diffusion of word-of-mouth in fashion community, the study selected one online fashion community. Then, the study sorted the online posts and comments made on fashion information and put them into the matrix form to perform social network analysis. The result of the analysis is as follows: First, the fashion community network used in the study has many active members that relay information very quickly. Average time for information diffusion is very short, taking only one or two days in most cases. Second, the influence of word-of-mouth is led by key information produced from only a few members. The number of influential members account for less than 20% of the total number of community members, which indicate high level of degree centrality. The diffusion of word-of-mouth is led by even fewer members, which represent high level of betweenness centrality, compared to the case of degree centrality. Third, component characteristic shares similar information with about 70% of all members being linked to maximize information influence and diffusion. Fourth, a node with high degree centrality and betweenness centrality shares similar interests, presenting strain effect to particular information. Specially, members with high betweenness centrality show similar interests with members of high degree centrality. The members with high betweenness centrality also help expansion of related information by actively commenting on posts. The result of this research emphasizes the necessity of creation and management of network to efficiently convey fashion information by identifying key members with high level of information influence and diffusion to enhance the outcome of online word-of-mouth.

식품 안전 인지·실천 수준에 따른 식위생 행태 및 식생활 정보 관심도에 관한 연구 (A Study on the Behavior of Food Hygiene and Interest in Dietary Information According to the Level of Awareness and Practice of Food Safety)

  • 강남이;윤혜려;김주현
    • 한국식생활문화학회지
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    • 제28권6호
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    • pp.623-630
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    • 2013
  • The purpose of this study was to determine the differences in perception of food hygiene and interest in dietary information among university students. A total of 550 college students from Seoul and the surrounding metropolitan area participated in this questionnaire using one-to-one interviews from September 20th to 28th, 2012. Three groups were classified according to level of awareness and practice of food safety. The highest education level of food safety was in the active-practice group (69.6%), with 58.0% in the want-practice group and 24.6% in the low-practice group. There were significant differences between the awareness and practice groups in terms of importance of food safety (p<0.001). Exactly 74.3% interest in food hygiene was measured in the active-practice group. Interests in dietary and food information were different between the groups: 71.4% for the active-practice group versus 24.6% for the low-practice group (p<0.001). Low-practice group showed the lowest scores for interests in organic food, pesticide-free food, low-pesticide food, slow food, LOHAS, healthy-functional food, nutritional labels, and expiration dates. In conclusion, appropriate levels of food hygiene and food safety education should be provided by the food industry according to perception of food awareness and practice of food safety.

대구시 초${\cdot}$중등 교사들의 환경 관련 변인에 관한 이해도 조사 (A Research on Understanding about Variables Related to Environment of Primary and Secondary School Teachers in Daegu)

  • 곽홍탁;전은정
    • 한국환경교육학회지:환경교육
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    • 제16권2호
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    • pp.15-28
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    • 2003
  • In effort to help vitalize environmental education which is the most efficient way to preserve environment and solve environmental problems and also to provide necessary basic data, this research was conducted on the primary and secondary school teachers in Daegu for their awareness of the elements of environmental education, for their interests in environment and environmental issues, for their sensitivity on the seriousness of the environmental issues and for their knowledge of environmental vocabulary. Followings are the results: 1. 96% of the teachers supported the necessity of school education on environment, but only 51% went for adopting environment as an independent subject. 2. The majority of 57% said that they came to recognize environment and environmental issues 'through media such as TV and radio'. For the desirable form of environmental education, 64% supported 'field study or experience activity'. As for the undermining factors, the majority of 50% cited 'excessive focus of school education on college entrance' and 29% 'limitations of class hours'. 3. With regard to their interests in environment and environmental issues, they were between 3.43~4.08 point range out of 5 points. For their sensitivity about the seriousness of environment and environmental problems, the survey showed the range of 3.49~4.28 points out of 5 points. 4. There was no remarkable difference in the level of recognition between male and female teacher. But, according to disparity of age, teachers who are in their forties and fifties recognized better than teachers in twenties and thirties. Also, there was a striking difference among primary school, middle school, and high school teachers. High school teachers had the highest recognition level, while, middle school teachers had the lowest recognition level.

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성별에 따른 초등학생의 과학 선호도 차이와 과학 선호도에 영향을 주는 요인 분석 (An Analysis of Preferences for Science and the Role Gender Differences Plays in Determining Preferences for It Amongst Elementary School Students)

  • 박찬주;동효관;신영준
    • 한국초등과학교육학회지:초등과학교육
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    • 제26권2호
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    • pp.216-225
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    • 2007
  • The purpose of this study is to find out the differences (if any) and the causes of preferences for science between elementary school boys and girls. Another purpose of this study is to find out when such differences in preference begin and what their causes we. Fourth, fifth and sixth grades from elementary school A in Gyeongg-gi Province participated twice in research surveys on preference levels in science with education, career course and personal experience taken into account. A total of 997 survey responses, (excluding no responses or half-hearted ones) were selected for comparative analysis. The analysis methods used were frequency analysis, cross stabs and one-way ANOVA Analysis which depended on survey items. The results of this study show that preference levels in science are 61.7% and the difference of preference levels in science between boys and girls are 31.2% and 30.5% with boys showing higher percentages in science preference levels than girls(p<.01). Moreover, the results also show that the point in which changes in preference level in science emerges is from fifth and sixth grades. Therefore, the gender difference in preference levels in science begins with fifth grade students, with science being slightly more favored by boys. finally, the main causes in gender differences seems to be the experiment participants' levels, scientific education textbook preference level, interests in science class, and plans for the future that are related to field of science. Among these causes, interests level in science class and preference levels in science are closely related.

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자연계열 학업우수 고등학생의 전공결정 영향요인 (Factors Influencing the Choice of Major for High Achievement Students in High School)

  • 김은경
    • 공학교육연구
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    • 제13권6호
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    • pp.80-86
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    • 2010
  • 본 연구는 자연계열 학업우수 고등학생들의 희망전공 결정 현황과 학생이 인식하는 전공결정의 영향요인을 살펴보고자 하는 것을 목적으로 한다. 이를 위해 전공결정에 관한 질문지를 14개 고등학교 학생 1000여명에게 실시하였고, 수거된 응답 중에서 자연계열 학업우수 고등학생 655명의 자료를 분석하였다. 연구결과, 첫째, 고등학교 2학년에 희망전공을 결정한 비율이 80% 이상으로 3학년과 차이가 없었으며, 의학계열을 전공하고자 하는 학생들이 50% 이상으로 나타났다. 둘째, 이학을 전공하기를 희망하는 학생들이 의학계열을 전공하고자 하는 학생들보다 진로결정수준이 높았다. 셋째, 학생들의 전공결정에 가장 중요한 요인은 본인의 학문적 흥미와 적성이었고, 이는 의학계열을 전공하고자 하는 학생들보다 공학계열과 이학계열을 전공하고자 하는 학생들에게서 더 중요하게 고려되는 것으로 나타났다. 공학과 이학에 대한 학문적 흥미와 적성을 찾을 수 있는 경험을 제공하고 고등학생들의 진로결정수준을 높이기 위한 진로개발 프로그램을 시행하는 것이 의학계열에 대한 선호도 현상을 해결하는데 중요한 역할을 할 수 있을 것임을 시사한다.

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