• Journal of Korean Society for Quality Management
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• v.42 no.4
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• pp.747-756
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• 2014

Purpose: The purpose of this study is to apply the Bayesian estimation methodology for producing 'Korean Standard -Quality Excellence Index' model and prove the effectiveness of the new approach based on survey data by comparing the current index with the new index produced by Bayesian estimation method. Methods: The 'Korean Standard -Quality Excellence Index' was produced through the collected survey data by Bayesian estimation method and comparing the deviation with two results for confirming the effectiveness of suggested application. Results: The statistical analysis result shows that suggested estimator, that is, empirical Bayes estimator improves the effectiveness of the index with regard to reduce the error under specific loss function, which is suggested for checking the goodness of fit. Conclusion: Considering the Bayesian techniques such as empirical Bayes estimator for producing the quality excellence index reduces the error for estimating the parameter of interest and furthermore various Bayesian perspective approaches seems to be meaningful for producing the corresponding index.

• Journal of Korean Society for Quality Management
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• v.41 no.3
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• pp.327-335
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• 2013

Purpose: The purpose of this study is to suggest the modified 'Korean Standard-Quality Excellence Index' model and analyze the improvement effect with survey data by comparing the properness between current and suggested model result. Methods: The collected data through the survey were analyzed using paired t-test and unbalanced ANOVA method for testing the consistency of two customer satisfaction evaluating categories and comparing the current model to suggested model for confirming the improvement of performance. Results: The statistical analysis result shows that adjusted model using prior information improves the consistency between two customer satisfaction in case of short life-cycle product. Also long life-cycle product case, the result shows difference gap decreasing with same direction. Conclusion: Considering statistical model for QEI reflecting the characteristic of product group such as life cycle seems to be meaningful. Since index may be compared yearly base for checking the trend, careful approaching without big change should be considered for application.

• Journal of Korean Society for Quality Management
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• v.34 no.4
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• pp.1-12
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• 2006

The 'KS-QEI' is the quality evaluation model developed both by Korean Standard Association(KSA) and this research team, reflecting the characteristic of KS products' quality and the customers' demand factors. KS-QEI is a general index measuring and announcing KS products' quality excellency through the evaluation of its real user including customers and specialists. This index aimed to evaluate and announce the quality level of KS product annually which was the motivation of products' quality improvement to enterprises and guaranteed the products' reliability to customers. Ultimately, by competing in good faith among domestic enterprises and preparing foundation of continuous research and investment inducement, it was expected to improve the Korean industry's competitive power. This study was intended to develop improved KS-QEI by analysing 2006 research result, to which it had applied ameliorated and enlarged index in 2005. Especially, it established the weight by Analytic Hierarchy Process(AHP), which led to estimate weight mathematically by comparing and evaluating the importance and difficulty by its index. And this paper analyzed the research result by using multi-variate statistical methods.

• Journal of the Institute of Electronics and Information Engineers
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• v.52 no.7
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• pp.143-152
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• 2015

The 'Quality Competitiveness Index' (QCI) is defined as an quantitative and disinterested indicator that measures and compares the quality of products across the world. The purpose of this study is to suggest the 'Quality Competitiveness Assessment Model' (QCAM) and calculate QCI of a popular UHF RFID Label tag (Global ISO 18000-3C supported) available these days in a global apparel market. The model was based on KS-QEI(Korean Standard-Quality Excellence Index), and was composed with the following 4 evaluation categories, a process capability test, an environmental reliability test, a durability test and a design margin test. The QCI score can be calculated with the following formula, using the weighted arithmetic mean between a score of each evaluation category ($X_1$, $X_2$, $X_3$, $X_4$) and each weight($w_1$, $w_2$, $w_3$, $w_4$). The actual weights was determined by an result of AHP survey to which was conducted for the related Industry-University-Institute experts. The proposed index shows the results of comparisons with global competitor's products as well as the high-quality domestic RFID label tags. In addition, it will play an important role for manufacturers when developing their future products.