• Journal of Korean Society of Occupational and Environmental Hygiene
• /
• v.29 no.3
• /
• pp.420-429
• /
• 2019

Objectives: The purpose of this study was to test the prescribed mediating effect of a sense of job oppression by considering the relationship between emotional labor and work satisfaction. Methods: This study was carried out using the data published in 2016 by the Korea Labor & Society Institute in An Investigation of Quality of Life and the Working Environment in the Service Industry. The data were collected from 638 workers at department stores. Data were analyzed using descriptive statistics, correlation, and multiple regression with Baron and Kenny steps for mediation. Results: After investigating the mediating effect of a sense of job oppression in the relationship between emotional labor and work satisfaction, it was confirmed that the effect was partially meaningful. It was also determined that the greater the intensity of their emotional labor was, the lower was their satisfaction with their working life. Additionally, the workers felt that the greater their sense of job oppression, the lower was their sense of satisfaction with work. Conclusions: In order to increase work satisfaction, it is required for guidelines for reducing job oppression and the intensity of emotional labor to be proposed or established.

• Journal of the Korean Society for Aeronautical & Space Sciences
• /
• v.50 no.10
• /
• pp.669-676
• /
• 2022

In this paper, the carriage load analyses of stores installed on aircraft are conducted to validate the chimera grid method applied to an unstructured CFD solver, UMSAPv. First, the chimera grid method of UMSAPv is verified for the well-known Eglin Wing/Pylon/Finned store problem. Next, an angle of attack sweep of F/A-18C clean configuration is conducted at a subsonic speed. The computed results are compared with the results of the previous study using MSAPv, a structured CFD solver, to show the validity of Umsapv. Finally, the carriage of F/A-18C JDAM is carried out with a chimera grid as well as a single block grid. The computed results are compared with other computational, experimental and the flight tests.

• IE interfaces
• /
• v.15 no.4
• /
• pp.409-425
• /
• 2002

This case study provides a market analysis methodology for overseas markets by applying statistical tools and the Six Sigma approach. The study suggests a procedure with seven steps to improve brands position in the market. These steps consist of interviewing consumers and floor salesmen of stores, surveying, analysis of correlation between brand position and customers satisfaction, analysis of relationship with companies and customer satisfaction factors, analysis of the customer satisfaction gap between companies, evaluating the importance of customer satisfaction factors, and suggestion for enhancement of brand position. The Six Sigma approach such as "Define", "Measure" and "Analyze" is used in this procedure, which is part of Six Sigma procedure, D-M-A-I-C (Define, Measure, Analyze, Improve, Control). Minitab and SAS are used for the statistical analysis.

• Journal of Distribution Research
• /
• v.7 no.2
• /
• pp.21-44
• /
• 2003

The entry of large discount stores into small cities such as Choonchun or Wonju have had a profound impacts on the businesses of small-sized retailers. The impacts of the entry by large discount store will be much larger than those of the entry by department store or other small-scale retailers. Most of research studies on the competitive retail structure focused on the change of retailing in the advanced countries dynamically and investigated macro-trends in sales and market share. As a result, they tend to overlook the micro aspects of consumers" perception and actual behaviors. Furthermore, they tend to limit their research scopes to relatively competitive retailers not to overall competitive structures. In this study, we analyze the overall competitive structures by investigating the retailers" characteristics, perceptions of consumers on retailers and actual purchase of products across different types of retailers We could obtain competitive retail structure. Based on that, we discuss the strategies on the revitalization and enhancement of small-sized retailers" productivities.

• Journal of Distribution Research
• /
• v.2 no.2
• /
• pp.27-44
• /
• 1997

In channels of distribution, buyers and vendors are often in conflict. In order 새 resolve conflicts, they usually use three types of strategies: problem solving, compromise and aggressive. Previous studies have focused on the choice of these three strategies. Nevertheless, it is unknown whether the strategies chosen in the early stage are maintained or changed over time. This articles main focus in on testing how the strategies are being affected by conflict resolution processed. Based on the literature review, six hypotheses are formulated. Data obtained from sixty-eight buyers of four different department stores are analyzed. Three hypotheses are fully accepted, two are partially accepted and one is rejected. Problem solving strategy and compromise strategy are either maintained or changed, but aggressive strategy is maintained, not changed. Since the nature of this study is exploratory, more empirical research is urgently needed.

• Journal of Distribution Research
• /
• v.4 no.1
• /
• pp.123-140
• /
• 1999

For more than a decade, trust and commitment have received much attention in marketing channels literature. This study investigates the effects of these two core relational dimensions on the performance of EDI-supported marketing channels. A survey of the 92 suppliers of large department stores in Korea indicates that commitment to EDI increases significantly the organizational and economic performance of EDI-supported marketing channels. Trust was found to increase EDI performance indirectly by enhancing commitment to EDI. Based on the Social Information Processing(SIP) theory the present study also explored the effects of time on trust and commitment to EDI and their impacts on EDI performance. Analyses supported the hypothesized time effects that trust and commitment to EDI develop positively as EDI moves from initial stage to application stage. However, the impacts of these two dimensions on EDI performance did not change significantly over time.

• Industrial Engineering and Management Systems
• /
• v.8 no.1
• /
• pp.54-65
• /
• 2009

The existence of Internet revolutionized the computer and communications world. With the rising demand for accessing the Internet, the mobile technology has incorporated the use of Internet in mobile phones. Wireless Application Protocol (WAP) has combined two of the widest utilized technology today: mobile phones and Internet. This study aims to assess the existing WAP pages offered by the top service providers in the Philippines through usability testing experiments. The paper also aims to identify existing problems in WAP interface by focusing on the errors committed by the users. From the usability study, it was found out that common usability problems are wrong selection of links, unclear grouping of categories, wrong feedback, and redundant links. The type of service provider used is significant in determining the performance of users while experience in accessing WAP is insignificant.

• Korean Journal of Air-Conditioning and Refrigeration Engineering
• /
• v.22 no.2
• /
• pp.57-63
• /
• 2010

Air curtains are widely used for gates of shopping mall, warehouse, cold stores and refrigerated display cabinets. The purpose of the air curtain is to reduce the infiltration of outdoor air and heat loss from the air conditioning space to ambient air. The discharge angle of air curtain is very important as the sealing efficiency is affected by it. This paper presents a performance of single jet air curtain in heating space when the discharge angle of nozzle changes. A numerical simulation is used to study the influence of various parameters on the efficiency of the downward-blowing air curtain device which is installed inside of the wall above the door. The performance of the air curtain is evaluated by sealing efficiency which provides the assessment of the energy savings. A condition of discharge angle that has the highest sealing efficiency is proposed.

• Proceedings of the KIEE Conference
• /
• 1996.11a
• /
• pp.146-148
• /
• 1996

This paper reports the measurement results of the harmonic voltage in the distribution systems. These results were obtained from the harmonic voltage survey carried out at six industrial customers, three department stores, two apartment buildings, six substations for subway, etc. The properties in each place are analyzed.

• Journal of Fashion Business
• /
• v.10 no.6
• /
• pp.131-145
• /
• 2006

The study used 24 clothing salespersons who had turnover experiences. It used a qualitative research method, through which the following turnover motives were found. The turnover motives can be classified into two: voluntary and non-voluntary. The voluntary turnover motives include marriage, career change, wages, human relationship, family moving, study abroad, health problems, and so forth. This study finds that some salespersons made a turnover because they did not like the products and brand or they preferred another products and brand. This kind of turnover is unique in the field of clothing sales and seldom found in the motives of salesperson turnover in other fields. The non-voluntary turnover motives are caused by non-personal, circumstantial factors which include the bankruptcy of companies due to economic depression, withdrawal of salesroom from department stores due to low sales, etc. This means that the creation, rise, and fall of fashion brands are closely related to frequent turnover of clothing sale associates. As there are various motives for the salesperson turnover, so it is necessary for the clothing industry to examine and investigate the trends of its salespersons and establish an appropriate policy to cope with the matter.