• 제목/요약/키워드: Korea-China consumers

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The Effects of Goal Orientation Consciousness versus Unconsciousness on Consumers' Choice Tendency

  • CHOI, Nak-Hwan;CHEN, Fei
    • 산경연구논집
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    • 제11권1호
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    • pp.7-17
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    • 2020
  • Purpose: This study aimed at exploring the product choice tendency differences between the consciousness and unconsciousness of goal orientation when product attributes is perceived to be compatible with the goal orientation. Research design, data and methodology: Empirical study used a 2 (goal conscious vs. unconscious) × 3 (hedonic vs. performance vs. reliability attribute) between-subjects design and one control group. To verify hypotheses, χ2-test was conducted to 320 questionnaire data answered by undergraduate students of Jiangxi Normal University in China. Results: First, consumers under unconscious condition showed a higher product choice consistency based on compatibility between hedonic (performance) attribute of the product and their hedonic (performance) promotion goal-orientation than those under the conscious condition. Second, product choice effects of compatibility between reliability attribute of the product and prevention goal orientation were not significantly different between consumers' consciousness and unconsciousness of their prevention goal orientation. Conclusions: Marketers of 'under dog' should try to develop and deliver the product attributes different from the attributes of 'top dog.' And the 'top dog' marketers should help their customers to avoid the conflicts by developing the environment of inducing their goal orientation unconsciously. Brand marketers should always pay attention to the reliability attributes concerned with the prevention goal orientation.

Factors Affecting User's Repurchase Intention towards Chinese Internet Shopping Malls

  • Jung, Chul-Ho;Chung, Young-Soo;Wang, Tao;Piao, Shi-Guang
    • International Journal of Contents
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    • 제6권4호
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    • pp.62-68
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    • 2010
  • More and more researchers and practitioners in the field of e-commerce are paying attentions to the retention of online customers. However, only a few researches can be addressed in the context of internet shopping mall repurchase intention. This study aims at investigating and delineating the important characteristic factors which affect consumers' repurchase intentions by conducting an empirical analysis. In order to fulfill this purpose effectively, a comprehensive review of previous studies regarding information system success model was performed in order to render a stronger theoretical foundation for our study. Finally, based on the DeLone and McLean (2003) IS success model, information quality, system quality, service quality, customer satisfaction and repurchase intention were employed as five constructs in the research model and hypotheses on mutual relationships between these constructs were established accordingly. Structural equation modeling was employed to analyze the data collected from 204 internet shopping mall consumers in China. Our theoretical model exhibited a good fit with the observed data. The empirical results showed particularly strong support for the effects of information quality, service quality and user satisfaction. The findings of this research contributed to the extension of repurchase intention study in the context of Internet shopping malls. Our research also offered implications for practitioners in regards to devising internet shopping malls so as to increase consumers' repurchase intention to use these services.

Multinational Products for Consumer-Driven Global Sourcing Strategies

  • LEE, Jiwon;OH, Jae-Young;OH, Eunji;SHIN, Matthew Minsuk
    • 유통과학연구
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    • 제17권8호
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    • pp.5-14
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    • 2019
  • Purpose - This study aims to proposes a conceptual framework to segment multi-national products based on a Chinese consumer's perception of multi-national products, to find the role of consumer ethnocentrism (CET) in country of origin (COO) effects for Chinese, and to figure out how different dimension of CET Effects on purchase intention developed market and home country. Research design, data and methodology - This study selected a 2×2×2 factorial design for the hypothesis test based on the product category × combination of manufactured type × Ethnocentrism level. This study distinguishes products between luxury (Burberry) and non-luxury (Nike) products and choose combination of manufactured type (Spain vs India/ Spain vs China) in order to perform comparative studies. A total of 223 Chinese participated in the experiment. After being exposed to each scenario, participants were asked to respond to questions about brand preference and purchase intention Results - Regarding to luxury made in developed country, it is worth that exposing COO information to low level of ethnocentrism consumers. Regarding to non-luxury product made in emerging country, it makes it worse when COO information to high level of ethnocentrism consumers. Lastly, regarding to non-luxury product, patriotic consumers prefer to purchase product made in home country.

Research on the Factors Affecting the Willingness to Pay for Digital Music

  • Zhou, Yan
    • 한국컴퓨터정보학회논문지
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    • 제24권6호
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    • pp.81-88
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    • 2019
  • Based on the theory of planned behavior and the theory of legal deterrence, this study takes consumers' willingness to pay for digital music as the research object, investigates the consumers who have digital music consumption channels and behaviors, and discusses the willingness of consumers to pay for digital music and its influencing factors. The study attempts to achieve the following research purposes: First, explore the influencing factors of willingness to pay for digital music using domestic and foreign literature research and related content analysis. Second, we want to examine the effect of Attitude, Collective Specifications, Quality Sensitivity and Music affinity on willingness to pay. Third, Legal deterrence and resource availability tries to verify whether there is a moderating effect between Attitude, Collective Specifications, Quality Sensitivity and Music affinity and willingness to pay. The research data was collected in 2019 between April 6th to May 8th. Questionnaires were randomly distributed in fixed places, mainly in Hubei Province, China. A total of 393 questionnaires were selected for data analysis. Based on the previous theoretical review and empirical analysis, the study draws the following conclusions: Firstly, attitude, collective specifications, quality sensitivity and music affinity have an impact on the willingness to pay. Second, Legal deterrence has a regulatory effect on the relationship among quality sensitivity, musical affinity and the willingness to pay. Last the resource availability has a significant impact on the willingness to pay. It also has a regulatory effect on the relationship among quality sensitivity, music affinity and the willingness to pay.

How Consumers Spend and Distribute Money Tainted by Anger

  • PARK, Hyun Young
    • 유통과학연구
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    • 제19권7호
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    • pp.51-59
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    • 2021
  • Purpose: Anger has become one of the dominantly experienced emotions in recent years, particularly under the COVID-19 pandemic. Considering the critical role that anger plays in consumers' lives, the present research examines how feeling angry about money influences consumers' spending and money distribution decisions. Research design and methodology. Three experiments were conducted using different emotion induction methods (i.e., dictator game, autobiographical recall, and scenario). Results. Feeling angry about money decreased pro-social spending (i.e., less money distribution to the others), but it did not affect virtuous or utilitarian spending for the self-unlike past finding on negative feelings that increased utilitarian spending. Furthermore, whereas anger-tainted money decreased pro-social spending of that money, guilt-tainted money increased pro-social spending. However, the effects of guilt versus anger were not completely symmetrical. The antagonistic effect of anger was diffusive across spending on distant and close others, whereas the pro-social effect of guilt was limited to distant others. Conclusions: These findings help policy makers and financial institutions forecast how money will be distributed or circulated when it is likely to be dampened by anger under the pandemic. They also highlight the importance of examining the effects of discrete emotions (e.g., anger vs. guilt) beyond valence.

A Study on the Factors of Shared Accommodation Services

  • Li, Wei-Jia;Liu, Zi-Yang
    • 한국컴퓨터정보학회논문지
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    • 제26권7호
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    • pp.83-89
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    • 2021
  • 본 연구의 목적은 중국의 공유경제 시장에서 소비자들의 지각된 기대요인 지각된 유용성, 지각된 용이성, 지각된 즐거움, 그리고 지각된 위험과 공유숙박 서비스를 제공하는 기업들에 대한 소비자 신뢰, 그리고 공유숙박 서비스의 이용의도에 어떠한 영향을 미치고 있는지를 실증적으로 분석하고자 하는 목적이 있었다. 실증분석에 필요한 데이터는 앙케트 조사를 통해 얻으며, 신뢰성분석, 타당성분석, 상관분석, 구조방정식 분석 등 방법을 통해 실시하였다. 분석결과를 보면 지각된 유용성, 지각된 즐거움이 신뢰에 긍정적인 영향을 미쳤다. 신뢰는 이용의도에 긍적적인 영향을 미쳤다. 신뢰는 유용한 매개변수로 나타났다. 그러나 지각된 위험이 신뢰에 미치지 않은 영향을 검정하였다. 이러한 결론은 공유숙박 플랫폼 운영회사의 운영방식을 개선하고 공유숙박 산업의 발전에 조언을 제공할 것이다.

Research on Consumer Behavioral Intention in Express Packaging Recycling

  • YI, Shan;DUO, Wang Yi
    • 산경연구논집
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    • 제13권10호
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    • pp.9-14
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    • 2022
  • Purpose: With the rapid development of China's e-commerce industry, the express delivery industry is also advancing by leaps and bounds. While express brings convenience to people's life, a large number of express packages are disposed of at will, which not only increases a large amount of domestic waste, but also causes environmental pollution and waste of resources. Therefore, express packaging recycling has become a consensus in all fields of society. Research design, data and methodology:According to the characteristics of express packaging recycling, other variables were introduced into the TPB model proposed by AJZEN, and based on previous literature research and research assumptions, a model of influencing factors of consumer behavior in express packaging recycling was constructed. Results: The results show that in addition to reward factors, other factors have a significant positive impact on the respondents' willingness to recycling. Conclusions: In order to enhance consumers' willingness to recycle express delivery and effectively carry out express packaging recycling, the following suggestions are put forward: the government should formulate a comprehensive express delivery recycling policy, strengthen policy publicity, and standardize consumers' express packaging recycling behavior. Improve consumers' awareness of express packaging recycling, and promote the increase in the scale of express packaging recycling.

O2O 서비스 구전의도에 영향을 미치는 요인에 대한 연구: 중국 스마트 오더 서비스를 중심으로 (A Study on Factors Affecting Consumer's Word-of-Mouth Intention of O2O service: Focused on Chinese Smart Order Service)

  • ;유재현
    • 한국정보시스템학회지:정보시스템연구
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    • 제32권2호
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    • pp.1-24
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    • 2023
  • Purpose The aim of this study is to investigate how system quality, privacy concerns, and usefulness impact user satisfaction and word-of-mouth intention towards smart order services among Chinese consumers. The study also seeks to provide both theoretical and practical implications based on the findings. Design/methodology/approach This study conducted an empirical study on Chinese consumers through an online survey on 274 users of smart order service in China. To analyze the data, frequency analysis, reliability analysis, and confirmatory factor analysis were performed using SPSS 26.0 and AMOS 26.0 statistical programs, and structural equation model was used for hypothesis testing. Findings The study results are as follows. First, system quality was found to have a positive effect on usefulness and user satisfaction. Second, privacy concerns were found to have a positive effect on user satisfaction, but not on usefulness. Third, user satisfaction was found to have a positive effect on consumers' word-of-mouth intention of the smart order service. Finally, mediating effects were found between system quality and user satisfaction through usefulness, as well as between system quality, perceived privacy concern, and usefulness through user satisfaction.

기업 브랜드 이미지 한국과 중국의 비교 연구 (Comparative Study of Corporate Brand Image in Korea and China)

  • 조옥룡;김병대
    • 한국콘텐츠학회논문지
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    • 제21권3호
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    • pp.364-374
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    • 2021
  • 치열한 경쟁 시장에서 브랜드는 사람들이 제품을 선택하는 중요한 기반이 되었으며 브랜드는 사람들의 지위와 힘의 상징이기도 하다. 따라서 브랜드 이미지 디자인의 중요성이 커지고 있다. 그리고 컬러는 감정의 표현이며 브랜드 이미지 중요한 요소로 브랜드 이미지의 커뮤니케이션 및 마케팅 환경을 개선 할 수 있다. 본 연구는 인터브랜드에서 2019년 한중 TOP 50 브랜드를 조사 대상으로 선정하고 각 브랜드의 홈페이지에서 브랜드 CI를 다운로드하여 Adobe Photoshop 프로그램과 HSB 시스템을 통해 이미지를 데이터화 한 후 브랜드의 컬러를 분석하였다. 한국과 중국 기업 브랜드의 컬러 특성을 분석 할 때 큰 차이가 없고 I.R.I 컬러 이미지 스케일을 분석 결과 한국 브랜드의 전체적인 디자인은 소비자에게 활기차고 고상하며 따뜻한 감성 형용사를 확인할 수 있다. 반면에 중국 브랜드의 전체적인 디자인은 소비자에게 엄숙하고 현대적이며 세련된 감성 형용사를 볼 수 있다. 결과를 바탕으로 본 연구는 기업이 자체 브랜드 런칭과 제품 개발시 컬러와 형태를 선정하는 것이 실무적인 시사점을 제공할 수 있다.

한국, 중국, 일본소비자를 대상으로한 버섯의 이용실태조사 (A study on consumer behavior for mushrooms by consumers of Korea, China and Japan)

  • 이종숙;이경아;주영철;임갑준;최수근;이재성
    • 한국버섯학회지
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    • 제2권2호
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    • pp.102-108
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    • 2004
  • 중국, 일본, 한국인의 3개국의 소비자들을 대상으로 버섯의 소비형태를 조사하였다. 버섯의 주된 구입장소는 중국인은 시장, 일본인과 한국인은 마트였으며 버섯의 이용정도는 한국인보다는 중국인과 일본인이 더 자주 이용하는 것으로 나타났다. 버섯을 구입할때 모양과 가격을 가장 먼저 보는 것으로 조사되었으며 버섯가공품에 대한 인지도는 한국인(45.1%)에 비하여 중국인(68.3%)과 일본인(62.4%)이 높았으며 주로 구입해본 가공품으로는 중국인과 일본인 조사 대상자들은 버섯절임류(특히, 일본-병조림)가 가장 많았으며 한국인 조사 대상자들은 버섯차를 가장 많이 구입해 본 것으로 나타났다. 식용버섯(느타리, 큰느타리, 표고버섯)의 구입 형태를 조사한 결과 느타리버섯과 큰느타리버섯의 경우는 생것을 선호하였으며, 표고버섯은 건조품을 많이 이용하였고 주된 요리방법은 볶음이었다. 느타리버섯의 경우 갓의 크기에 따른 선호도를 조사한 결과 중국인과 한국인들은 각각 47.9%와 71.2% 갓의 크기가 2-5cm인 버섯을 선택하는 반면 일본인들은 50.6%가 갓이 2cm이하인 것을 가장 선호하는 것으로 나타났다.

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