• Journal of Korean Society of Industrial and Systems Engineering
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• v.28 no.3
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• pp.121-132
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• 2005

Nowadays, Information Technology(IT) has become one of the most critical managerial decision areas, because its role in the business practice tends to be more important and hence the amount of the investment in growing. Since there is no dominant and promising measure to evaluate the IT performance, the managements have difficulties on the decision process for IT investment. In this paper, we propose an IT performance evaluation model. The proposed model starts with finding the business performance evaluation areas and the corresponding KPIs, and then concentrates on the IT performance evaluation areas corresponding to the business performance evaluation areas. To extract the specific and reliable KPIs for the IT performance measure, we map the business performance evaluation areas into the corresponding IT performance evaluation areas and then combine and adjust these KPIs with the KPIs obtained from the experiential field interview. Finally, We present the complete model which has 11 business performance indices and 48 IT performance indices are completed.

• Korea Journal of Hospital Management
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• v.4 no.2
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• pp.162-191
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• 1999

This study was conducted to establish finance performance evaluation model for physicians in each clinical department, by using factors which determines financial outcome(performance) in each clinical department The ultimate aim of study is to develop effective performance-based pay system for physicians. The system, by motivating physicians, should increase their productivity. To do so, it is critical to establish finance performance evaluation model to achieve final goal of this study. 232 private hospitals were chosen from 693 hospitals which were subject to hospital survey by the Korea Institute of Health Services Management and their revenue and expense-related data during 1997 were collected. By adopting multiple regression method, the study shows that the evaluation model for each clinical department was statistically significant. The study suggest the effective performance-based pay system based on financial performance of each clinical department. The pay system includes the level of compensation, the way of how to allocate profits to each department, and criteria whether the compensation should provide or not. In conclusion, the study has following implications. First, the study suggest finance performance evaluation model for each clinical department Second, the study suggest guidelines and plans to establish qualitative measure of financial performance in each clinical department. Third, the study suggest that adopting performance-based pay for physicians could be impetus to achieve organizational goal by motivating them with fair compensation.

• Journal of Korea Trade
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• v.23 no.3
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• pp.52-67
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• 2019

Purpose - This study analyzes the effect of the authorized economic operator-mutual recognition arrangement (AEO-MRA) on the performance of Korean exporters and importers. The effect of the import-export companies' characteristics, such as annual sales, the number of foreign markets, and overseas experience, on the AEO-MRA is deduced; the relationship between this effect and firm performance is analyzed. Design/methodology - An empirical research model was constructed and analyzed using structural equation modeling. The effect of AEO-MRA on logistics and operational performance was derived from the aforementioned characteristics as leading factors of the AEO-MRA. The regulatory influence of cooperation with logistics companies was analyzed in the AEO-MRA effect on logistics performance. Thus, 172 valid samples were obtained from import-export companies certified by the AEO-MRA. Findings - Among the aforementioned characteristics, only "annual sales" has a positive effect on the AEO-MRA, whose effect enhances logistics and operational performances. The AEO-MRA effect did not directly affect operational performance. Owing to the adjustment effect analysis, the AEO-MRA effect and logistics performance relationship is strengthened if the cooperative relationship with the logistics company is higher than a certain level. If this cooperation falls below a certain level, the AEO-MRA effect on logistics performance reduces. Thus, logistics cooperation is an important factor in the AEO-MRA effect and logistics performance relationship. Originality/value - Hinging on the resource-based theory and relational viewpoint, an empirical model that explains the relationship between the AEO-MRA effect and firm performance is established.

• Journal of the Korean Society for Nondestructive Testing
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• v.25 no.3
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• pp.228-232
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• 2005

The Korea Electric Power Research Institute (KEPRI) has developed performance demonstration programs for non-destructive testing personnel who analyze ECT(eddy current testing) data for steam generator tubing since 2001 The purpose of these performance demonstration programs is to ensure a uniform knowledge and skill level of data analysts and contribute to safe operation of nuclear power plants. Many changes have occurred in non-destructive testing of steam generator tubing such as inspection scope, plugging criteria and qualification requirements. According to the Notice 2004-13 revised by the Ministry of Science and Technology (MOST), the analyst for steam generator tubing shall be qualified as the qualified data analyst (QDA), and the site specific performance demonstration (SSPD) program shall be implemented. KEPRI developed these performance demonstration programs and they are being successfully implemented. The analyst's performance is expected to be improved by the implementation of these programs.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.37 no.4
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• pp.218-230
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• 2014

To achieve a sustainable competitive advantage, firm is required innovative activities and competences. However, Small and Medium sized Enterprises (SMEs) is hard to achieve a superior performance because they possess low competences. So, this paper identify determinants of innovation performance by firm size in motor and electronics industry based on a resource-based view. This paper analyzes the effects of innovation activities and competence on innovation performance by using firm-level data provided by Korea Innovation Survey (KIS). The empirical evidence presented shows that there are differences of determinants on innovation performance by industry and firm size.

• Journal of Advanced Marine Engineering and Technology
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• v.32 no.3
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• pp.413-420
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• 2008

In order to improve the performance of cross-flow hydro turbine, detailed examination of the effect of the turbine configuration on the performance is needed necessarily. Therefore, this study is aimed to investigate the effect of blade angle on the performance of the cross-flow hydro turbine. Analysis of the turbine performance with the variation of the blade angle has been made by using a commercial CFD code. The results show that inlet and outlet angles of runner blade give considerable effect on the performance of the turbine. Pressure on the surface of the runner blade changes remarkably by the blade angle both at the Stages 1 and 2. Moreover, relatively small blade inlet angle is effective to produce higher value of output power. Recirculating flow in the runner passage causes remarkable hydraulic loss.

• Journal of the Korean Society for Railway
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• v.6 no.2
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• pp.100-107
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• 2003

This paper presents development of train performance simulation(TPS) program to analyze traction performance, braking performance and energy consumption for Korea high speed railway system. The conventional TPS program have some inconveniences such as DOS-based platform, user interface and limited function. The simulation technique model using scenario menu, various analysis function and object-oriented design/programming is presented. This simulation result have been compared with Alstom's for the Seoul-Pusan High Speed Rail Project.

• Asia Marketing Journal
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• v.18 no.4
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• pp.51-76
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• 2017

Although much attention has been paid to customer satisfaction (CS) as a leading indicator of firm performance, few studies have investigated the role of CS distribution across individual customers. With 10 years of National Customer Satisfaction Index (NCSI) data in Korea, we examine the relationship between the variance of CS and key corporate performance measures such as revenue, profit, Tobin's q, and stock return. There are three main findings. First, we confirm the findings of previous studies that the average CS for a firm is related to the firm's economic performance. Second, we find a moderating effect of CS variance such that the relationship between the level of CS and firm performance is attenuated by the variance of CS. Finally, the variance of CS is found to directly affect firm performance over and above the CS level effect. More specifically, the variance decreases sales and stock return.

• The Journal of Economics, Marketing and Management
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• v.5 no.1
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• pp.21-26
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• 2017

Purpose - This study extracts performance-reward factors based on the previous studies related to Herzberg's two-factor theory and performance-reward and proposes a research method to identify how these factors have an influence on task performance directly related to production performance and contextual performance that has an indirect influence. Research Design, Data, and Methodology - This study draws performance-reward factors through Focus Group Interview(FGI), classifies them into economic/uneconomic and direct/indirect factors, draws maintenance/improvement factors and unnecessary ones through IPA, and maximizes the effectiveness of performance-reward factors. Results - It also identifies how performance-reward factors have an influence on internal and external motives based on previous studies, classifies performance-reward factors into task performance and contextual performance and identifies the influence relationship between these, and proposes a research model to identify the roles of equity sensitivity based on equity theory. Conclusion - The findings from this study are expected to lay the groundwork for drawing various methods to reduce the turnover rate of employees and be important resources for reinforcing the competitiveness of businesses by classifying the performance -reward factors that may cause internal and external motives from the small and medium-sized manufacturing perspective and presenting methods to identify if these have an influence on task performance and contextual performance.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.34 no.3
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• pp.115-122
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• 2011

The critical role played by manufacturing performance measurement systems in achieving competitive success is increasingly recognized. Developing an integrated performance measurement model is significant for strategic management. This study consist of several principal steps. Performance criteria from the literature and an questionnaire were utilized prior to building the performance model. The AHP(Analytic Hierarchy Process) is utilized to evaluate the weight of each criterion when generating the performance measurement model for Korea automobile parts manufacturing company. AHP analysis showed clear difference in the priority between 5 criteria and 24 sub-criteria in terms of manufacturing performance of Korean automobile parts manufacturing company. The result of priority evaluation in the 5 criteria of 2nd level was ranked quality, cost, delivery, employee, flexibility. And the critical sub-criteria in the 24 sub-criteria of 3rd level was ranked claim rate, process defect rate, outsourcing parts defect rate, ability to quality management innovation, claim cost, etc.