• Title/Summary/Keyword: Knowledge-based Services

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Personalized Media Control Method using Probabilistic Fuzzy Rule-based Learning (확률적 퍼지 룰 기반 학습에 의한 개인화된 미디어 제어 방법)

  • Lee, Hyong-Euk;Kim, Yong-Hwi;Lee, Tae-Youb;Park, Kwang-Hyun;Kim, Yong-Soo;Cho, Joon-Myun;Bien, Z. Zenn
    • Journal of the Korean Institute of Intelligent Systems
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    • v.17 no.2
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    • pp.244-251
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    • 2007
  • Intention reading technique is essential to provide personalized services toward more convenient and human-friendly services in complex ubiquitous environment such as a smart home. If a system has knowledge about an user's intention of his/her behavioral pattern, the system can provide mote qualified and satisfactory services automatically in advance to the user's explicit command. In this sense, learning capability is considered as a key function for the intention reading technique in view of knowledge discovery. In this paper, ore introduce a personalized media control method for a possible application iii a smart home. Note that data pattern such as human behavior contains lots of inconsistent data due to limitation of feature extraction and insufficiently available features, where separable data groups are intermingled with inseparable data groups. To deal with such a data pattern, we introduce an effective engineering approach with the combination of fuzzy logic and probabilistic reasoning. The proposed learning system, which is based on IFCS (Iterative Fuzzy Clustering with Supervision) algorithm, extract probabilistic fuzzy rules effectively from the given numerical training data pattern. Furthermore, an extended architectural design methodology of the learning system incorporating with the IFCS algorithm are introduced. Finally, experimental results of the media contents recommendation system are given to show the effectiveness of the proposed system.

A Study on Research Data Management Services of Research University Libraries in the U.S. (대학도서관의 연구데이터관리서비스에 관한 연구 - 미국 연구중심대학도서관을 중심으로 -)

  • Kim, Jihyun
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.25 no.3
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    • pp.165-189
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    • 2014
  • This study examined the current practices of Research Data Management (RDM) services recently built and implemented at research university libraries in the U.S. by analyzing the components of the services and the contents presented in their web sites. The study then analyzed the content of web pages describing the services provided by 31 Research Universities/Very High research activity determined based on the Carnegie Classification. The analysis was based on 9 components of the services suggested by previous studies, including (1) DMP support; (2) File organization; (3) Data description; (4) Data storage; (5) Data sharing and access; (6) Data preservation; (7) Data citation; (8) Data management training; (9) Intellectual property of data. As a result, the vast majority of the universities offered the service of DMP support. More than half of the universities provided the services for describing and preserving data, as well as data management training. Specifically, RDM services focused on offering the guidance to disciplinary metadata and repositories of relevance, or training via individual consulting services. More research and discussion is necessary to better understand an intra- or inter-institutional collaboration for implementing the services and knowledge and competency of librarians in charge of the services.

Text-Confidence Feature Based Quality Evaluation Model for Knowledge Q&A Documents (텍스트 신뢰도 자질 기반 지식 질의응답 문서 품질 평가 모델)

  • Lee, Jung-Tae;Song, Young-In;Park, So-Young;Rim, Hae-Chang
    • Journal of KIISE:Software and Applications
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    • v.35 no.10
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    • pp.608-615
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    • 2008
  • In Knowledge Q&A services where information is created by unspecified users, document quality is an important factor of user satisfaction with search results. Previous work on quality prediction of Knowledge Q&A documents evaluate the quality of documents by using non-textual information, such as click counts and recommendation counts, and focus on enhancing retrieval performance by incorporating the quality measure into retrieval model. Although the non-textual information used in previous work was proven to be useful by experiments, data sparseness problem may occur when predicting the quality of newly created documents with such information. To solve data sparseness problem of non-textual features, this paper proposes new features for document quality prediction, namely text-confidence features, which indicate how trustworthy the content of a document is. The proposed features, extracted directly from the document content, are stable against data sparseness problem, compared to non-textual features that indirectly require participation of service users in order to be collected. Experiments conducted on real world Knowledge Q&A documents suggests that text-confidence features show performance comparable to the non-textual features. We believe the proposed features can be utilized as effective features for document quality prediction and improve the performance of Knowledge Q&A services in the future.

Automatic Generation of the Local Level Knowledge Structure of a Single Document Using Clustering Methods (클러스터링 기법을 이용한 개별문서의 지식구조 자동 생성에 관한 연구)

  • Han, Seung-Hee;Chung, Young-Mee
    • Journal of the Korean Society for information Management
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    • v.21 no.3
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    • pp.251-267
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    • 2004
  • The purpose of this study is to generate the local level knowledge structure of a single document, similar to end-of-the-book indexes and table of contents of printed material through the use of term clustering and cluster representative term selection. Furthermore, it aims to analyze the functionalities of the knowledge structure. and to confirm the applicability of these methods in user-friend1y information services. The results of the term clustering experiment showed that the performance of the Ward's method was superior to that of the fuzzy K -means clustering method. In the cluster representative term selection experiment, using the highest passage frequency term as the representative yielded the best performance. Finally, the result of user task-based functionality tests illustrate that the automatically generated knowledge structure in this study functions similarly to the local level knowledge structure presented In printed material.

Positioning of Smart Speakers by Applying Text Mining to Consumer Reviews: Focusing on Artificial Intelligence Factors (텍스트 마이닝을 활용한 스마트 스피커 제품의 포지셔닝: 인공지능 속성을 중심으로)

  • Lee, Jung Hyeon;Seon, Hyung Joo;Lee, Hong Joo
    • Knowledge Management Research
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    • v.21 no.1
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    • pp.197-210
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    • 2020
  • The smart speaker includes an AI assistant function in the existing portable speaker, which enables a person to give various commands using a voice and provides various offline services associated with control of a connected device. The speed of domestic distribution is also increasing, and the functions and linked services available through smart speakers are expanding to shopping and food orders. Through text mining-based customer review analysis, there have been many proposals for identifying the impact on customer attitudes, sentiment analysis, and product evaluation of product functions and attributes. Emotional investigation has been performed by extracting words corresponding to characteristics or features from product reviews and analyzing the impact on assessment. After obtaining the topic from the review, the effect on the evaluation was analyzed. And the market competition of similar products was visualized. Also, a study was conducted to analyze the reviews of smart speaker users through text mining and to identify the main attributes, emotional sensitivity analysis, and the effects of artificial intelligence attributes on product satisfaction. The purpose of this study is to collect blog posts about the user's experiences of smart speakers released in Korea and to analyze the attitudes of customers according to their attributes. Through this, customers' attitudes can be identified and visualized by each smart speaker product, and the positioning map of the product was derived based on customer recognition of smart speaker products by collecting the information identified by each property.

Trends of Semantic Web Services and Technologies : Focusing on the Business Support (비즈니스를 지원하는 시멘틱 웹서비스와 기술의 동향)

  • Kim, Jin-Sung;Kwon, Soon-Jae
    • Journal of Intelligence and Information Systems
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    • v.16 no.4
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    • pp.113-130
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    • 2010
  • During the decades, considerable human interventions to comprehend the web information were increased continually. The successful expansion of the web services made it more complex and required more contributions of the users. Many researchers have tried to improve the comprehension ability of computers in supporting an intelligent web service. One reasonable approach is enriching the information with machine understandable semantics. They applied ontology design, intelligent reasoning and other logical representation schemes to design an infrastructure of the semantic web. For the features, the semantic web is considered as an intelligent access to understanding, transforming, storing, retrieving, and processing the information gathered from heterogeneous, distributed web resources. The goal of this study is firstly to explore the problems that restrict the applications of web services and the basic concepts, languages, and tools of the semantic web. Then we highlight some of the researches, solutions, and projects that have attempted to combine the semantic web and business support, and find out the pros and cons of the approaches. Through the study, we were able to know that the semantic web technology is trying to offer a new and higher level of web service to the online users. The services are overcoming the limitations of traditional web technologies/services. In traditional web services, too much human interventions were needed to seek and interpret the information. The semantic web service, however, is based on machine-understandable semantics and knowledge representation. Therefore, most of information processing activities will be executed by computers. The main elements required to develop a semantic web-based business support are business logics, ontologies, ontology languages, intelligent agents, applications, and etc. In using/managing the infrastructure of the semantic web services, software developers, service consumers, and service providers are the main representatives. Some researchers integrated those technologies, languages, tools, mechanisms, and applications into a semantic web services framework. Therefore, future directions of the semantic web-based business support should be start over from the infrastructure.

Design and Implementation of Ontology Decision Support system Based on XML (XML 기반 온톨로지 의사 결정 시스템 설계 및 구현)

  • Im Young-Tae;Kim Chang-soo;Jung Hoe-Kyung
    • Journal of Internet Computing and Services
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    • v.5 no.5
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    • pp.105-117
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    • 2004
  • As the organization has been coming to specialization and systematization, meetings have been holding for communication among members and deduction of rational outcome. Also process of meeting procedure has been developing. Those on-line meetings are getting grown because the on-line meetings with messenger and chatting are the best examples for overcoming space limitation problem. But, the on-line meetings have unavoidable weak points. The more a meeting is processed, the more point of argument is out of focus and perception of current situation is reduced. Therefore, this thesis proposes and describe that in introduction, think that pre-defined things, analysis and direction of Ontology, in body, draw up a plan how to make ontology to knowledge, and, how to get out of bounds limitation that as make ontology to knowledge. And, design and implementation actual system that organize this ontological Knowledge, and then managing and summarizing visualizing them. Also, in conclusion, after remark and consider this system in which using the ontology based on XML, and proposes conculsion and directional development point.

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Expert Recommendation System based on XMDR using Social Network (사회망을 이용한 XMDR 기반의 전문가 추천 시스템)

  • Joo, Hyo-Sik;Hwang, Chi-Gon;Shin, Hyo-Young;Jung, Gye-Dong;Choi, Young-Keun
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.15 no.3
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    • pp.691-699
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    • 2011
  • Recently, diverse approaches retrieval services based on social network are suggested. Although existing recommendation systems can retrieve experts of specific fields, profiles and evaluations about experts that users want to be recommended are in a system. The proposed expert recommendation system can automatize collection of evaluation to evaluate experts and experts' profiles in separate systems by using the Knowledge Base and XMDR. We also attempt to construct system which can recommend a number of experts by dynamically constructing Social Network by using diverse resources distributed 로컬ly and composed of heterogeneous data sources. To resolve these problems efficiently, there is a need to provide constructed resources between heterogeneous systems with transparency and independence and provide users with a singular interface. Therefore, the proposed system in this paper uses Knowledge Base and XMDR for extracting distributed experts' profiles and designs expert recommendation system connecting Knowledge Base with Social Network.

An Empirical Investigation of the Impact of Customer Learning on Customer Experience in the Context of Knowledge Product Use

  • KIM, Yong Jin;YIM, Myung-Seong
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.12
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    • pp.969-976
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    • 2020
  • The role of customers has changed from that of passive users to value co-creators. Therefore, it is important to understand how customer learning takes place and how it affects customer experiences with services and products. However, while past studies insist on the importance of the issues in designing customer experiences, they do not empirically address these issues. This study investigates the support processes for customer learning, and their impact on customer learning, which in turn influences customer experience. To test the hypotheses, we employed the survey method. Target informants were the actual users of Apple iPods. A total of 200 survey questionnaires were distributed and 146 were collected. Among these, seven erroneous responses were excluded, leaving 139 usable ones. The proposed model was empirically analyzed using the Covariance-based SEM (Structural Equation Modelling) technique. The findings of this study suggest that, among the three support processes in customer learning, learning-by-doing support and learning-by-investment support positively affect customer learning, which influences customer experience. This study contributes to the literature by identifying different types of support for different kinds of customer learning processes and by empirically testing the impact of the support for the process on customer learning, and in turn, its impact on customer experience.

A Study on the Internalization of Sensor Technology by Comparison of IT Leading Countries

  • Cho, JaeHyuk
    • Journal of Internet Computing and Services
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    • v.21 no.3
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    • pp.61-70
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    • 2020
  • The 4th Industrial Revolution is a revolutionary change through intelligence, big fusion and personalization, and the importance of sensor technology that is the basis of core technology is emerging. This study empirically analyzes the derivation of national strategy for R&D of sensor technology, and draws out the effect of technology internalization effort through strategic R&D activities on technical performance and further on national economy. The research and development results are calculated for each type of technology internalization, and the results of the research and development are verified to establish a structure that contributes to the national economic performance. As a national technology internalization strategy, considering its own R&D investment and joint research and development, we examine the impact of each factor on patents and GDP, focusing on causality and ripple effects. For causality analysis, Grandeur causality analysis shows that R&D investment and joint research and development in all countries have mutual causal relationship with GDP. The implications are as follows. First, it is necessary to establish the policy of national economic development through the internalization of technology and knowledge. Second, it is necessary to establish policies according to the type of knowledge internalization. Third, it will be necessary to create an ecosystem environment based on a virtuous relationship between knowledge internalization and national technology and economic development.