• 제목/요약/키워드: Knowledge management systems

검색결과 1,443건 처리시간 0.031초

중소기업의 지식경영 수준 비교 (A Comparition on the Knowledge Management Level of Small Firms)

  • 강병영
    • 지능정보연구
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    • 제8권2호
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    • pp.37-49
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    • 2002
  • 우리 나라 중소기업의 지식경영 수준을 비교 평가하기 위하여 150개 업체를 대상으로 설문 조사하였다. 연구 모형은 1) 지식경영과 기업전략 2) 지식경영 문화와 체계 3) 지식경영을 위한 학습 과정과 공유 4) 지식경영을 위한 정보기술 5)지식경영 성과측정과 보상에 대하여 평가하였다. 연구 결과로는 기업의 특성에 따라 지식경영 수준 차이가 있다는 것이다. 특히, 우리 나라 기업에서 지식경영을 위한 기업 문화 형성이 미흡하며, 지식경영을 위한 학습 과정과 성과측정 및 보상이 다른 영역에 비해 상대적으로 낮게 나타났다. 우리 나라 기업의 특성을 맞는 지식경영의 평가 개발이 요구된다.

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지식분석도를 이용한 지식기반 웹 사이트 자동 생성 도구의 개발 (Development of an Automatic Generation and Management Tool for Web-based Inference Sites)

  • 송용욱;김우주;홍준석
    • Asia pacific journal of information systems
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    • 제13권1호
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    • pp.213-230
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    • 2003
  • Most of existing expert systems developed for Web use CGI-based techniques and this frequently makes them suffer from the overburden of commercial Web servers, which deal with large-scale services. However, since HTML-based inference technique represents expert's knowledge by hyperlinks among HTML documents, the hypertext function of the Web can perform the inference efficiently in terms of time and space without the help of additional inference engines. In spite of such benefits, when the expert's knowledge is relatively large and/or complicated, the HTML-based inference technique has usually become to have a hard time of dealing with a lot of HTML documents because generation and management tasks of the numerous HTML documents would cause big trouble to the knowledge engineer. To resolve this problem, we developed an automatic generation and management tool for Web-based inference sites, called WeBIS. With this tool, a knowledge engineer can input and edit expert's knowledge using Expert's Diagram on the GUI(Graphical User Interface) environment and automatically generate hyper-linked HTML documents for Web-based inference from the Expert's Diagram.

온라인 공간에서의 문제해결: 전문가 지식 네트워크에 관한 사례연구 (Investigation Problem-Solving in Virtual Spaces: The Knowledge Network of Experts)

  • 고준;전성일
    • 지식경영연구
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    • 제6권2호
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    • pp.149-168
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    • 2005
  • Owing to the limits of IT System-driven knowledge management(KM) for innovation processes, alternative KM methods has been suggested such as: (1) the knowledge network of experts or (2) communities-of-practice. This study analyzes two cases in terms of on-line expert knowledge networks for problem-solving, with the dimensions of analysis based on a theoretical framework. By analyzing the cases of S company's expert network and Naver's Ji-sik-iN, we found that system quality(e.g., ease of use, accessibility, and searching function), information/knowledge quality(e.g., usefulness, accuracy, and timeliness), knowledge-sharing culture, social capital and relevant reward systems are important for stimulating a Q&A-based problem-solving knowledge network. Implications of the findings and future research directions are discussed.

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학습, 민활 조직 실현을 위한 프로세스 사슬 기반 정보시스템 개발과 에이전트 기반 소세계 시뮬레이션 (Process Chain-Based Information Systems Development and Agent-Based Microworld Simulation As Enablers of the Learning & Agile Organization)

  • 박광호
    • Asia pacific journal of information systems
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    • 제9권3호
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    • pp.177-194
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    • 1999
  • Identifying knowledge as the single most important asset ultimately defining organizational competitiveness, enterprises are trying to move towards knowledge-oriented practices. Such practices have given rise to learning and agile organization, This paper presents applied information technologies to realize the learning and agile organization, focusing on systems thinking. Firstly, in order to establish a framework for the systems thinking, an information systems development method based on process chain is proposed. Then, an agent-based microworld simulation approach is presented. The approaches provide visible and analytical information to knowledge workers so that they can have systems thinking capabilities eventually. Various microworlds on the top of the information system can be constructed with agents and simulated for possible business events. All decision makings are dynamic in nature. To let knowledge workers look ahead the possible outcomes of the whole relevant processes is the core capability of the approaches. Through watching, the knowledge workers would be able to acquire new insights or problem solving knowledge for the problem in hand.

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지식경영과 인적자원개발의 연계: 역량/정력 개발과의 연계 사례들을 중심으로 (Linking between Knowledge Management and Human Resource Development: Cases Focused on the Competency/Career Development)

  • 홍진원;구성호;서우종
    • 경영정보학연구
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    • 제10권3호
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    • pp.65-87
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    • 2008
  • 지식경영은 조직의 지식 역량을 강화시킴으로써 궁극적으로 조직 경쟁력을 향상시키고자 하는 혁신 패러다임이다. 지식경영을 도입한 조직들은 조직의 지식 역량을 강화시키는 과정에서 나름대로 많은 어려움 들을 겪고 있으며 그 해결 방안을 찾기 위해 많은 노력을 기울이고 있다. 이러한 문제를 효과적으로 해결하기 위한 하나의 접근방법으로 지식경영과 인적자원개발 간의 연계를 고려할 수 있다. 본 연구에서는 지식경 영을 인적자원개발의 주요 영역인 역량 개발 및 경력 개발과 연계하여 운영한 두 개의 사례들을 소개하고, 이 사례들이 포함하고 있는 중요한 원리들을 보다 구조화된 형태로 정립한 모델을 제시하였다. 이 모델은 지식경영과 조직 구성원들의 역량 개발간의 시너지 효과가 창출되는 메커니즘을 제공하는 데 초점을 맞추고 있다. 본 연구의 사례와 모델은 조직의 역량 강화와 지식경영성과 향상에 유용하게 활용될 수 있을 것으로 기대된다.

An Investigation on Semantic Web-based Business Support: Ontology development and inference framework for the course recommendation

  • 김진성
    • 한국지능시스템학회논문지
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    • 제20권4호
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    • pp.554-561
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    • 2010
  • As a fundamental knowledge source in a global learning environment, it is feasible to apply the relational database management systems (RDBMS), object-oriented database management systems (OODBMS), and other traditional DBMS. However, the traditional DBMSs are not feasible in semantic knowledge/ontology representation and inference. One of the reasonable ways to overcome the limitations is the semantic web-based business support framework. Especially, in this study, we focused on the development of semantic web ontology and natural language (NL)-based inference framework. To validate the efficiency of the proposed framework, we considered a reasonable scenario for course recommendation in a university.

사용자의 이동성을 고려한 멀티 에이전트 방식의 RFID 기반 지식 관리 시스템 (A Multi-Agent Scheme Considering User's Mobility RFID based on Knowledge Management System)

  • 서대희;백장미;조동섭
    • 한국정보과학회논문지:정보통신
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    • 제37권2호
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    • pp.99-108
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    • 2010
  • 유비쿼터스 컴퓨팅의 핵심 기술로 무선 Ad Hoc네트워크가 거론되고 있으며, 센서 네트워크의 일환인 스마트 태그 기술이 최근 활발히 논의되고 있다. 따라서 이에 관한 보안을 검토하여 보는 것도 향후 전개될 유비쿼터스 컴퓨팅에서의 현실화를 앞당길 수 있다. 따라서 센서 네트워크의 일환인 스마트 태그 기술을 이용한 RFID 기술이 최근 각광을 받고 있다. 특히, 다양화된 정보를 관리하는 지식 관리시스템에 RFID 태그를 적용할 경우 정보의 이동성과 관리의 편의성을 제공할 수 있어 차세대의 능동형 지식 관리 서비스를 사용자에게 제공하는 장점이 있다. 따라서 본 논문에서는 기존의 지식 관리시스템과는 차별화된 형태의 이동성을 고려한 지식 관리 시스템의 안전한 구성 방식을 제안하고자 한다. 제안 방식은 멀티 에이전트에서 사용자의 인증과 권한 정보를 설정하고 사용자 정보에 기반을 둔 그룹화를 통해 사용자의 이동성을 고려한 지식 서비스를 제공하며, 지속적인 정보 제공을 위하여 서비스의 가용성을 보장한다.

사회연결망분석을 이용한 신생조직 내부의 지식흐름 진단: A사 해외법인 사례연구 (Diagnosing Organizational Knowledge Flow through Social Network Analysis: A Foreign Branch Case of A Global Company)

  • 양성병
    • 지식경영연구
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    • 제13권1호
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    • pp.13-24
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    • 2012
  • Unlike the traditional belief that knowledge flows along the formal reporting procedures, recent social network research has reported the importance of informal social networks which may play a critical role as the real knowledge conduits. In fact, as a complementary approach of utilizing knowledge management systems (KMSs), many firms have focused on managing informal knowledge flow through which to acquire and transfer valuable knowledge in a fast and effective way. In a case of global companies that have newly developed foreign branches or subsidiaries, due to cultural or institutional differences and lack of understanding of knowledge management and its benefits, they often have difficulties in activating knowledge sharing in local branches. In these situations, diagnosing organizational knowledge flow through SNA can be a first step to solve the problems. Therefore, in this paper, I report on the result of case study on a foreign branch of "A" global company by identifying organizational knowledge paths. Based on the results of the diagnosis, some implications and insights for building knowledge management (KM) strategy specified for a newly developed foreign branch will also be discussed.

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Data Mining and FNN-Driven Knowledge Acquisition and Inference Mechanism for Developing A Self-Evolving Expert Systems

  • Kim, Jin-Sung
    • 한국산학기술학회:학술대회논문집
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    • 한국산학기술학회 2003년도 Proceeding
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    • pp.99-104
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    • 2003
  • In this research, we proposed the mechanism to develop self evolving expert systems (SEES) based on data mining (DM), fuzzy neural networks (FNN), and relational database (RDB)-driven forward/backward inference engine. Most former researchers tried to develop a text-oriented knowledge base (KB) and inference engine (IE). However, thy have some limitations such as 1) automatic rule extraction, 2) manipulation of ambiguousness in knowledge, 3) expandability of knowledge base, and 4) speed of inference. To overcome these limitations, many of researchers had tried to develop an automatic knowledge extraction and refining mechanisms. As a result, the adaptability of the expert systems was improved. Nonetheless, they didn't suggest a hybrid and generalized solution to develop self-evolving expert systems. To this purpose, in this study, we propose an automatic knowledge acquisition and composite inference mechanism based on DM, FNN, and RDB-driven inference. Our proposed mechanism has five advantages empirically. First, it could extract and reduce the specific domain knowledge from incomplete database by using data mining algorithm. Second, our proposed mechanism could manipulate the ambiguousness in knowledge by using fuzzy membership functions. Third, it could construct the relational knowledge base and expand the knowledge base unlimitedly with RDBMS (relational database management systems). Fourth, our proposed hybrid data mining mechanism can reflect both association rule-based logical inference and complicate fuzzy logic. Fifth, RDB-driven forward and backward inference is faster than the traditional text-oriented inference.

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공공기관에서의 지식관리시스템 수용의 영향요인과 저항의 조절효과 (Factors Accepting KMS and the Moderating Role of Resistance in Public Sector)

  • 박동진;배동록
    • 한국정보시스템학회지:정보시스템연구
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    • 제17권2호
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    • pp.73-94
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    • 2008
  • Knowledge is a fundamental assets, therefore, the ability to create, acquire, integrate, and share knowledge has emerged as a fundamental organizational capability(Sambamurthy and Subramani, 2005). This apaper reports the results of an empirical study investigating the factors of acceptance and the moderating role of resistance in Knowledge Management Systems(KMS). The research model is based on the theory of planned behavior(TPB) and technology acceptance model(TAM). It includes the perceived usefulness instead of attitude, subjective norm, perceived behavior control and intention of acceptance of KMS. Also, three external variables namely task-technology fit, organizational support, and perceived rewards are added. In the research model, all hypothrses of the baseline model and the moderating effects of resistance were found to be significant. The authors also of fred several implications based chi the findings.