• Title/Summary/Keyword: Knowledge management(KM)

Search Result 185, Processing Time 0.025 seconds

Measuring Knowledge Management performance of the construction organization (건설조직의 지식경영 성과측정)

  • Kwon, Soon-Seok;Park, Moon-Seo;Lee, Hyun-Soo;Ahn, Chang-Bum
    • Proceedings of the Korean Institute Of Construction Engineering and Management
    • /
    • 2007.11a
    • /
    • pp.868-871
    • /
    • 2007
  • The current economy is summarized by increasing business competitiveness and leaner organizations, and the risk and uncertainties inherent in such dynamic environments have increased the importance of managing organizational knowledge. Like the preceding, the construction industry is required to make an effort for survival and takeoff, and most construction companies recognize that knowledge management improves efficiency and effectiveness and the necessity on the innovation of business itself and it is the current of the times. But at this point in time, companies have doubts about performance following the introduction of KM, and set to show interest in developing a measurement method. So, This study analyzes the existing model for performance measurement and based on results derived, presents the method for performance measurement.

  • PDF

PMI Using Knowledge Management Viewed from Merger of Hanil Bank and Commercial Bank of Korea (지식경영을 활용한 기업인수 후 합병후 통합(PMI) : 한일은행과 상업은행의 합병 사례를 중심으로)

  • Jekarl, Jeong-Oung;Choi, Dosoung
    • Knowledge Management Research
    • /
    • v.9 no.1
    • /
    • pp.97-116
    • /
    • 2008
  • The purpose of this study lies in examining how knowledge management was applied to PMI(Post Merger Integration) in bank merger. Individuals and organizations in Korea have experienced a lot of changes since the 1997 foreign exchange crisis. In such a situation, individuals came to think the only thing to rely on was personal knowledge. Since organizations had to lay off workers in order of their birth year, not based on whether or not individuals had the knowledge necessary for the organizations, they needed to have such a system that could use their explicit knowledge and even outside knowledge or customers' knowledge as IT developed by changing individuals' tacit knowledge into explicit knowledge as needed in order to continue to maintain their competitiveness and for their own development. Thus, each firm started to pitch for the introduction of knowledge management. Individuals started to store their own experience and knowledge in their homepages or blogs. It was Woori Bank, the merged bank of Hanil Bank and Commercial Bank of Korea, that introduced the knowledge management system and Shared Service Center, in which knowledge creation is available, for the first time in the banking business. Its previous name was Hanbit Bank. Hanbit Bank wanted to construct an advanced bank system, bringing in their chief information officer(CIO) from a foreign bank and introducing an IT software used in Spanish banks to adjust all banking processes to it. However, they could not help giving up the plan in the middle of the road since there was a great difference between Spain and Korea in the financial system and more than 30% of software package had to be changed. In this situation, PMI was delayed, and customer inconvenience continued, which made the integration of organizational cultures slow down. As a breakthrough in this situation, knowledge management was introduced. To integrate knowledge of two organizations in the process of PMI is an important job for all merger candidates. This study aims at presenting the successful results from using knowledge management as a means to PMI ahead of other financial institutions so they can apply them to their organizations. PMI was not achieved properly after the two banks had been merged as Hanbit, but entering the era of Woori Bank, workers were integrated under one standard organization following the organizational and knowledge integration, and knowledge management was introduced for an efficient sharing of knowledge among members. A great number of mergers have occurred up to now, but Woori Bank is the first case that used knowledge management as a means to both PMI and competitiveness enhancement. Probably it was an appropriate time when Woori Bank introduced knowledge management as it was organized. Since Hanil Bank and Commercial Bank of Korea had not introduced knowledge management until then, it could use knowledge management as a means to PMI. Using knowledge management, it could create a new organizational culture and increase competitiveness in the banking industry.

  • PDF

Dynamic Knowledge Map and RDB-based Knowledge Conceptualization in Medical Arena (동적지식도와 관계형 데이터베이스 기반의 의료영역 지식 개념화)

  • Kim, Jin-Sung
    • Proceedings of the Korean Institute of Intelligent Systems Conference
    • /
    • 2004.04a
    • /
    • pp.111-114
    • /
    • 2004
  • Management of human knowledge is an interesting concept that has attracted the attention of philosophers for thousands of years. Artificial intelligence and knowledge engineering has provided some degree of rigor to the study of knowledge systems and expert systems(ES) re able to use knowledge to solve the problems and answer questions. Therefore, the process of conceptualization and inference of knowledge are fundamental problem solving activities and hence, are essential activities for solving the problem of software ES construction Especially, the access to relevant, up-to-date and reliable knowledge is very important task in the daily work of physicians and nurses. In this study, we propose the conceptualization and inference mechanism for implicit knowledge management in medical diagnosis area. To this purpose, we combined the dynamic knowledge map(KM) and relational database(RDB) into a dynamic knowledge map(DKM). A graphical user-interface of DKM allows the conceptualization of the implicit knowledge of medical experts. After the conceptualization of implicit knowledge, we developed an RDB-based inference mechanism and prototype software ES to access and retrieve the implicit knowledge stored in RDB. Our proposed system allows the fast comfortable access to relevant knowledge fitting to the demands of the current task.

  • PDF

Overcoming Barriers of Knowledge Sharing through Communities of Practice: A Case Study of Steel Company (실행공동체를 이용하여 지식공유의 제약사항 극복: 철강회사 사례를 중심으로)

  • Hong, Dae-Geun;Koo, Choong-Hyo;Suh, Eui-Ho
    • Information Systems Review
    • /
    • v.11 no.2
    • /
    • pp.131-145
    • /
    • 2009
  • Knowledge management is systematic management of vital knowledge resources and its associated processes of creating, gathering, organizing, diffusion, use and exploitation. A key challenge emerging for such organizations is how to encourage knowledge sharing within organization because knowledge is the organization's intellectual capital, of increasing importance in promoting competitive advantages. Isolated initiatives for promoting knowledge sharing and team collaboration, without taking consideration of the knowledge sharing limitations and constraints can defeat further development of KM culture. This article investigates knowledge sharing bottlenecks and proposes the use of community of practice as an effective instrument for knowledge sharing. The article demonstrates the opportunity for overcoming barriers of knowledge sharing through the application of communities of practice. The article introduces a steel company case as the best practice of communities of practice. Then, the paper empirically analyzes the case study to provide evidence for the feasibility and effectiveness of the proposed approach.

The Affecting Factors effect on the Performance of Knowledge Management Systems in Public Sector: Focused on Local Governments in Kyung Sang Nam Do (공공부문 지식관리시스템의 성과에 미치는 영향요인에 관한 연구 - 경남지역 자치단체를 중심으로 -)

  • Han, Dong-Hyo;Gang, Tae-Gyeong
    • 한국디지털정책학회:학술대회논문집
    • /
    • 2004.05a
    • /
    • pp.151-165
    • /
    • 2004
  • In this paper we would like to provide a help to implementing KMS(Knowledge Management System) in public sector. For this purpose, we set up five contingency environmental factors and three process factors of knowledge management. And then investigates affecting factors effect on the performance of KMS in public sector by empirical study. A field survey of public officers in Korea local government was conducted. Complete data for 333 KMS users was analyzed to determine relationship of the research constructs. The system of evaluation and compensation is the most important factor effects on the process of KM and the performance of KMS. These results provide empirical evidence that supports the necessity of rational motivation systems does lead to effective implementation of KMS in public sector.

  • PDF

Document Retrieval using Concept Network (개념 네트워크를 이용한 정보 검색 방법)

  • Hur, Won-Chang;Lee, Sang-Jin
    • Asia pacific journal of information systems
    • /
    • v.16 no.4
    • /
    • pp.203-215
    • /
    • 2006
  • The advent of KM(knowledge management) concept have led many organizations to seek an effective way to make use of their knowledge. But the absence of right tools for systematic handling of unstructured information makes it difficult to automatically retrieve and share relevant information that exactly meet user's needs. we propose a systematic method to enable content-based information retrieval from corpus of unstructured documents. In our method, a document is represented by using several key terms which are automatically selected based on their quantitative relevancy to the document. Basically, the relevancy is calculated by using a traditional TFIDF measure that are widely accepted in the related research, but to improve effectiveness of the measure, we exploited 'concept network' that represents term-term relationships. In particular, in constructing the concept network, we have also considered relative position of terms occurring in a document. A prototype system for experiment has been implemented. The experiment result shows that our approach can have higher performance over the conventional TFIDF method.

Design of Laboratory Information Management System as a Knowledge Creation Tool for the KMS of BT Laboratory (BT 실험실의 KMS를 위한 지식 생성 툴로써의 실험실정보관리시스템 설계)

  • Bae, Jin;Hwang, Yoon-Min;Rho, Jae-Jeung
    • 한국IT서비스학회:학술대회논문집
    • /
    • 2003.05a
    • /
    • pp.428-435
    • /
    • 2003
  • Post-Genome 시대의 Biotechnology(BT) 산업에 세계적으로 관심과 투자가 증가하고 있다. BT 산업은 기술 및 지식 집약적 특성상 R&D 활동이 중요하기에 BT 연구실의 실험 생산성 증가에 대한 연구가 필요하다. 이와 관련하여 연구실 지식경영과 지식경영시스템활용에 관한 연구가 활발히 진행되고 있다. 하지만 그 초점이 연구 지식들의 조직화, 체계화 및 검색기능 등의 원활한 지식 공급 시스템 구축에 있기에 효율적이고 효과적인 지식 생성 방안을 제시해 주지 못하고 있다. 이에 본 연구는 실험실 내 데이터 처리 및 통합 관리 역할을 해온 LIMS(Laboratory Information Management System)를 활용하여 실험 데이터들로부터 실험 디자인을 위한 효율적이고 효과적인 형식지(Explicit Knowledge)의 생성을 목적으로 하는 지식 생성 툴(Knowledge Creation Tool)을 설계하였다. 또한 상기 모델을 적용하여 실제 어떠한 형태로 지식이 생성되는지 A대학교 B유전자 연구실의 실험 데이터로 실증 분석해 보았다.

  • PDF

The Affecting Factors effect on the Performance of Knowledge Management Systems in Public Sector: Focused on Korea Local Governments (공공부문 지식관리시스템의 성과에 미치는 영향요인에 관한 연구 -A지역 자치단체를 중심으로-)

  • Han, Dong-Hyo;Kang, Tae-Kyung
    • Journal of Digital Convergence
    • /
    • v.2 no.1
    • /
    • pp.113-126
    • /
    • 2004
  • In this paper we would like to provide a help to implementing KMS(Knowledge Management System) in public sector. For this purpose, we set up five contingency environmental factors and three process factors of knowledge management. And then investigates affecting factors effect on the performance of KMS in public sector by empirical study, A field survey of public officers in Korea local government was conducted. Complete data for 333 KMS users was analyzed to determine relationship of the research constructs. The system of evaluation and compensation is the most important factor effects on the process of KM and the performance of KMS. These results provide empirical evidence that supports the necessity of rational motivation systems does lead to effective implementation of KMS in public sector.

  • PDF

Knowledge management strategy in the electronic payment domain: perspective on knowledge sharing (전자지급결제에서의 지식관리 전략: 지식공유 관점)

  • Park, Seung-Bong
    • Journal of the Korea Society of Computer and Information
    • /
    • v.11 no.5 s.43
    • /
    • pp.311-320
    • /
    • 2006
  • Knowledge management strategy has become a one of the most important factors creating and maintaining the business opportunities. In this paper, I present a KM-ePAY typology to investigate the role of knowledge sharing strategy in the electronic payment domain. Specifically, I examine the characteristics of four types of electronic payment systems based on the confidence and efficiency that characterize the feature of electronic payment media and identify appropriate knowledge sharing approaches for each component. In conclusion, my findings indicate that knowledge sharing approaches which are align with the characteristics of electronic payment give a way both to increase relationship commitment and to optimize process over electronic payment transactions.

  • PDF

Efficient Knowledge Base Construction Mechanism Based on Knowledge Map and Database Metaphor

  • Kim, Jin-Sung;Lee, Kun-Chang;Chung, Nam-Ho
    • Proceedings of the Korean Operations and Management Science Society Conference
    • /
    • 2004.05a
    • /
    • pp.9-12
    • /
    • 2004
  • Developing an efficient knowledge base construction mechanism as an input method for expert systems (ES) development is of extreme importance due to the fact that an input process takes a lot of time and cost in constructing an ES. Most ES require experts to explicit their tacit knowledge into a form of explicit knowledge base with a full sentence. In addition, the explicit knowledge bases were composed of strict grammar and keywords. To overcome these limitations, this paper proposes a knowledge conceptualization and construction mechanism for automated knowledge acquisition, allowing an efficient decision. To this purpose, we extended traditional knowledge map (KM) construction process to dynamic knowledge map (DKM) and combined this algorithm with relational database (RDB). In the experiment section, we used medical data to show the efficiency of our proposed mechanism. Each rule in the DKM was characterized by the name of disease, clinical attributes and their treatments. Experimental results with various disease show that the proposed system is superior in terms of understanding and convenience of use.

  • PDF