• 제목/요약/키워드: Knowledge management(KM)

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Assessing the Success of Knowledge Management Technology Implementation as a Function of Organizational Culture Orientations

  • Park, Heejun;Ph.D.
    • 한국전자거래학회:학술대회논문집
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    • 한국전자거래학회 2004년도 e-Biz World Conference
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    • pp.83-88
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    • 2004
  • The purpose of this research is to explore the possible relationship between the successful implementation of knowledge management technology and specific organizational culture orientations. Data used to test hypothesis derived for this research were obtained from 227 responders from the Organizational Culture Profile (OCP) survey instruments and 67 responders from the Knowledge Management Technology Profile (KMTP) survey instruments representing 26 separate organizations. The OCP provides a profile of an organization's culture orientation while the KMTP provides a profile of the organization's degree of the KM technology implementation success. The results of this research suggests that employees of organization which are more successful in implementing KM technology have identified organizational culture that embodies a healthy mixture of both production-oriented and people-oriented attributes indicative of the [9,9] culture orientation.

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건설업 지식경영체제 구축에 관한 연구 (A Study of Implementing Knowledge Management (KM) in Construction Domain)

  • 박민규;백종건;김대호;김재준
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2001년도 학술대회지
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    • pp.273-278
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    • 2001
  • Since its introduction in mid 1990s, Financial Crisis in Korea, knowledge management (KM) has been considered as a new, optimal way of corporate management style. And a large number of researches, either theoretically or empirically, were carried out in order to find out what the key success factors will be in common. However, though key success factors are extracted, it can hardly be a successful project if those are not well matched for the unique industry characteristics, still more in construction industry. Even we can find some KM precedents in construction industry, it can hardly be revealed how far they exerted themselves in order to match key factors with industry characteristics. Hence, at the dawn of implementing KM, this research work will scrutinize key success factors (KSFs) derived from previous studies and funnel those KSFs into construction domain. Then rearranged KSFs will be proposed with each key issues. Therefore, this article can contribute to setting strategies for KM in construction sector.

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지식관리시스템 성과에 영향을 미치는 요인에 관한 탐색적 사례 연구 (An Exploratory Case Study on the Factors Affecting the Knowledge Management System Performance)

  • 김주희;유성호;김영걸
    • 경영과학
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    • 제20권1호
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    • pp.1-23
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    • 2003
  • Knowledge Management System is defined as an Information system to support the integrated knowledge management process for maximizing value of the knowledge assets in organizations. From that point of view, the system performance - the usage level of the system and user satisfaction - can be an available measure of the knowledge management system success. Many previous research were focused on the application of a new technological component for knowledge management processes or the construction of the overall system architecture in spite of the importance of the system performance. The purpose of this study is to Identify the factors affecting the knowledge management system performance. To do this, we conducted an exploratory case studies of eight companies. We applied theories of information system success to knowledge management system and investigated some specific strategic components as additional affecting factors. Finally, we proposed research model and ex propositions regarding the factors affecting the knowledge management system performance. The implication of the findings and future research directions were discussed.

디지털콘텐츠 프레임워크와 혁신확산기반 지식콘텐츠 모델과 지식관리지수 (A Study on the Knowledge Contents Mdel and KMI based Digital Contents Framework and Diffusion of Innovation)

  • 장우권
    • 정보관리학회지
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    • 제19권4호
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    • pp.349-381
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    • 2002
  • 21세기 무한경쟁의 시대에 지식을 창조, 획득하고 관리하는 자만이 살아남을 수 있다. 즉 모든 지식정보자원을 디지털화한 디지털지식콘텐츠를 누가 많이 확보하느냐에 달려있다고 할 것이다. 여기에서 핵심적인 미래산업이 될 디지털콘텐츠 산업발전 조성과 그 경쟁력을 강화시킬 수 있는 기반을 제공하기 위해서는 디지털콘텐츠관리와 유통 프레임워크가 필요하다. 따라서 본 연구는 학문적 연구와 현장조사를 토대로 디지털콘텐츠 프레임워크와 혁신확산을 기반으로한 지식콘텐츠 의사결정과 단계적 모델, 지식관리매트릭스와 지식관리지수를 제시하는데 그 목적이 있다.

지식경영의 성공을 위한 성장단계 모형과 활용 (Growth Stage Model for Knowledge Management Success and Its Use)

  • 권태형
    • 지식경영연구
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    • 제5권1호
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    • pp.1-17
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    • 2004
  • Based on the diffusion of innovation paradigm, this study conceptualizes the constituent components (3P) and the growth stages (6C) for knowledge management. It is critical for knowledge management efforts to identify 'where we are' and decide 'where to go' and then to manage 'how to go'. As a framework for the success of knowledge management, the 3P6C model is intended to systematically guide these efforts toward knowledge asset management and implementation, for knowledge productivity. This model is illustratively applied to such success stories as in Skandia, Buchman Lab and Hall Mark Cards. Such applications of this model show that they have been through such prior activities required in the earlier stages, and thattechnological platform is just one of the 3 key components working as an enabler, implying together the existence of growth path in KM success. Provided in the appendix are a set of exemplary scenarios in knowledge management practice for growth stage assessment.

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지식경영: 학문적 연계성과 연구방향 (KNOWLEDGE MANAGEMENT: DISCIPLINARY LINKS AND RESEARCH DIRECTIONS)

  • 김인수
    • 지식경영연구
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    • 제1권1호
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    • pp.1-18
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    • 2000
  • Knowledge management has recently emerged as an appealing subject in management literature. Although its history is short, it can benefit greatly from the long history of other related disciplines in building its theories. Innovation, organizational learning, knowledge creation, organizational capability building, technology transfer and network, information technology, organizational behavior, and intellectual capital are the disciplines that have accumulated theories related to knowledge management. This paper first presents a conceptual framework that integrates three dimensions: the characteristics of knowledge (tacit and explicit), knowledge process (acquisition, creation, diffusion, storing, measurement, and application of knowledge), and the unit of analysis (individual, organization, sector, and nation). The conceptual framework produces a number of cells that need to be filled by new theories in order to understand knowledge management better. It then reviews existing theories available in the related disciplines that may be used as building blocks in constructing new theories for these cells. Finally, based on the theories available in other disciplines, the paper suggests a set of future research directions for knowledge management at the level of individual, organization, sector, and nation.

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Case Study On Knowledge Management Practices In Indian Manufacturing Organizations - Tata Motors, BHEL And Mahindra And Mahindra

  • Rangnekar, Santosh
    • 디지털융복합연구
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    • 제8권1호
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    • pp.27-40
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    • 2010
  • This case study covers the Knowledge Management research paper that explores the clear idea about the knowledge practicesthat are used in the corporate sector to achieve the strategic advantage over the competitors. The quoted example of the three manufacturing firms TATA MOTORS, BHEL, and M&M have tried to compare the Knowledge practices in these firms, which explores the concept clearer that the competitors can use the same or the different type of knowledge practices to achieve the competitor advantages. In order to help knowledge management goals, an integrated knowledge management system consisting of the knowledge management techniques and technologies are used. The knowledge Management is supported by different techniques and practices whichare knowledge content, people skills, technology and strategy based. The technology and techniques supports these factors of knowledge management. The paper discuss different techniques and processes adapted by three Indian organizations and a comparison is made to suggest the guidelines of KM practices to manufacturing Industries.

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효과적 지식경영을 위한 사람 혹은 시스템 중심 지식경영 전략: 이벤트연구 방법론을 기반으로 (Human or System Strategy for Effective Knowledge Management: Based on the Event Study Methodology)

  • 최병구
    • Asia pacific journal of information systems
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    • 제14권3호
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    • pp.57-75
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    • 2004
  • The knowledge management is increasingly an important strategic weapon for sustaining competitive advantage of firms. Firms are undertaking knowledge management initiatives and making significant investments. However, there is relatively little empirical support for the impact of knowledge management on performance of firms. Understanding of the impact of knowledge management, this paper explores how knowledge management strategy influences firms' market value. We examine this issue using event study methodology and evaluate the cumulative abnormal returns for knowledge management strategy announced by firms from 1998 to 2002. The results show that firms' announcements of knowledge management strategy are positively related with firms' market value. Specially, dynamic style-which emphasizes both (i) knowledge reusability through information technologies and (ii) knowledge sharing through informal discussions among employees-has higher performance. This outcome presents empirical support to argument that the emphasis on both tacit and explicit knowledge results in better market value.

시스템·지식 품질, 조직지원, 개인특성이 지식관리시스템 성공에 미치는 영향 -연구조직을 중심으로- (Effects of System and Knowledge Quality, Organizational Support and Individual Traits on Knowledge Management System(KMS) Success in Research Organizations)

  • 한인수;박길수
    • 한국콘텐츠학회논문지
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    • 제11권11호
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    • pp.364-377
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    • 2011
  • 지식관리시스템(KMS)이 조직 내에서 확산되게 됨에 따라 효과적 활용방안에 대한 관심도 증가하고 있다. 본 연구에서는 연구조직을 대상으로 시스템 지식 품질, 조직지원, 개인특성이 KMS의 성공에 미치는 영향에 대한 실증적 연구를 시행하였다. 실증연구의 결과는 시스템 사용, 사용자 만족, 유용성 지각 등으로 측정된 KMS의 성공에 가장 큰 영향을 미치는 변수로는 KMS의 시스템 품질(system quality)인 것으로 밝혀졌다. 즉 시스템의 사용자들이 유용성을 인식하고 만족스럽게 사용하기 위해서는 시스템이 사용자들에게 편리하게 활용할 수 있도록 잘 설계되는 것이 매우 중요한 요인이다. 또한 KMS성공요인들 중에는 사용자 만족과 유용성 지각이 시스템 사용의 선행요인이라는 것도 밝혀지고 있다. 끝으로 사용자의 개인적 요인인 조직기반 자기존중감이 독립변수인 영향요인과 종속변수인 KMS의 성공 간에 조절역할을 하는 것도 구명되고 있다. 이 연구는 연구조직에서는 지식관리시스템의 활용빈도를 높이기 위해서는 시스템의 사용이 연구자 친화적으로 설계, 운용되는 것이 매우 중요한 요인이라는 시사점을 주고 있다.

금융기관의 지식 관리 개선 방안 연구 - 토픽맵 개념을 활용한 학습, 지식 및 정보 객체를 연결시키는 통합 리포지토리 설계를 중심으로 - (Investigating the Promotion Methods of Korean Financial Firms' Knowledge Management in the e-Learning Environment Focusing on the Implementation of TopicMap-Based Repository Model)

  • 김현희
    • 한국문헌정보학회지
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    • 제40권2호
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    • pp.103-123
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    • 2006
  • 금융기관의 지식경영 초기 단계 이후부터는 지속적인 지식 창출과 효율적인 지식 검색이 지식경영의 핵심 요인으로 보고, 지식 창출의 한 방안으로 e-러닝을 제시하고, 효율적인 지식 검색 체제를 구축하기 위해서 리포지토리에 저장된 학습객체, 지식객체, 자료실 정보객체를 유사성에 따라 분류하고 상호 연관관계를 맺음으로써 키워드 검색은 물론 분류 검색과 연관 검색을 가능하게 하는 토픽맵 개념에 기반을 둔 지식맵을 활용한 통합 리포지토리 모형을 제안해 보았다. 모형 구현을 위해서 사용된 연구 방법에는 지식 관리 현황을 파악하기 위해서 세 보험회사들을 대상으로 사례 연구를 실시하였고, 기존의 토픽맵 기반의 실험적인 정보시스템들도 분석, 참조하였다. 디렉토리 형식의 전통적인 지식맵은 관련된 지식을 연계시키기가 어려워 지식관리시스템의 효율적인 브라우징이나 검색에 걸림돌로 작용하고 있는데 본 연구에서 제안된 모형은 이러한 문제점들을 개선할 하나의 안으로 이용될 수 있을 것이다.