• Knowledge Management Research
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• v.6 no.2
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• pp.149-168
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• 2005

Owing to the limits of IT System-driven knowledge management(KM) for innovation processes, alternative KM methods has been suggested such as: (1) the knowledge network of experts or (2) communities-of-practice. This study analyzes two cases in terms of on-line expert knowledge networks for problem-solving, with the dimensions of analysis based on a theoretical framework. By analyzing the cases of S company's expert network and Naver's Ji-sik-iN, we found that system quality(e.g., ease of use, accessibility, and searching function), information/knowledge quality(e.g., usefulness, accuracy, and timeliness), knowledge-sharing culture, social capital and relevant reward systems are important for stimulating a Q&A-based problem-solving knowledge network. Implications of the findings and future research directions are discussed.

• IE interfaces
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• v.18 no.1
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• pp.52-62
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• 2005

Recently, several attempts have been made to introduce the process concept to knowledge management (KM) or the knowledge concept to business process management (BPM) in order to combine the advantages of the two approaches. However, clear description about their interrelationship or a comprehensive framework to combine them has not been provided. This paper explores how KM and BPM can complement each other and proposes a framework to integrate the two paradigms. The concept of process knowledge proposed by this paper focuses on the importance of business processes as knowledge, which is overlooked by existing KM or BPM research efforts. The paper proposes a framework that combines and extends the functionalities of existing knowledge management systems (KMSs) and business process management systems (BPMSs) by identifying the functionalities required to manage process knowledge from the lifecycle perspective of both knowledge management and business process management. A prototype system is also presented to demonstrate the feasibility of the proposed framework.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• autumn
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• pp.525-530
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• 2001

Nowadays knowledge is begging to supplant the traditional factors of production and has become the most important new corporate and competitive resource. Many construction firms have been trying to perform Knowledge management, and implement Knowledge Management System. For successful KMS, a company should check the exiting infrastructures which includes resources and knowledge which an organization already may have in place, their culture, and processes and adopt the proper approach according to their own business requirement. This study defined the knowledge life-cycle and proposed management knowledge method of construction field with KMS.

• The Journal of Information Systems
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• v.9 no.1
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• pp.157-188
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• 2000

Today a knowledge management systems (KMS) is an enabler for gaining competitive position in the market environments. However, it is just recognized as a conceptual management paradigm not as realistic management philosophy in an organization. A firm just accustomed to deal with tangible assets such as inventory and buildings based on the cumulated experiences. However, the firm often struggle with how to define and apply the knowledge management system into its real business activities such as business strategy and productivity. For example, one of textile company, E-land, in Korea found the way how the firm utilize intelligent assets of its employees to overcome the performance differences among the employees in an organization to increase their ability. Managers in an organization should fully understand and try to figure out the concept of knowledge management systems to implement KMS more efficiently and effectively. Even though lots of previous knowledge management literature proposed several unique knowledge management process models, they have their own terms, process sequences, or different approaches. There are three common knowledge management processes： knowledge creation, knowledge store and search, knowledge sharing process. In this study, a new KM process theoretical framework based on the previous researches is developed. This study will guide to those who will adopt or implement of KMS in the organization in near future.

• Knowledge Management Research
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• v.9 no.3
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• pp.173-194
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• 2008

Conventional financial accounting system has overseen the significant roles of the non-financial facets of the activities of the company, especially whose value creating abilities are based on knowledge assets. In the knowledge-based economy, telecommunication service companies must recognize the changes from the tangible assets to the knowledge assets as value creating resources, understand the dynamic processes in which the knowledge is converted to financial profits and seek the method to measure and report knowledge assets to sustain the competitive advantage continuously. This study proposes the indicators and measures of knowledge assets of Korea Telecom. Through the analysis and application of tile knowledge assets report of the Korea Telecom, this study shows the usefulness of the knowledge assets report.

• Knowledge Management Research
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• v.14 no.5
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• pp.35-53
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• 2013

This paper aims to describe how knowledge management could be put into practice in a voluntary way. From a practice-based standpoint, this study focused closely on the linkage between knowledge and practice. It is because knowledge management could fail if not put into practice. Using its own information system, iCOOP, a federation of consumers' co-operatives in Korea has been practised successful knowledge management voluntarily with its members. Based on the exploratory case study on iCOOP, this study conducted focused interviews with 5 member co-operatives of iCOOP. Main findings are as follows. First, an NoP emerges within a corporate information system when corporate work processes are concentrated in the information system. Second, corporate information system facilitates CoPs and the NoP when its information and information about its users are opened to all of the information system users. In conclusion, this study points out that it is not the matter of primary importance to build a knowledge management system. Rather, practice has the key to the successful knowledge management.

• Journal of the Korean Society for information Management
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• v.20 no.4 s.50
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• pp.211-232
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• 2003

This study introduces the integration-style knowledge management of digital libraries in extended library concept, for integrated knowledge system which can provide various types of knowledge, and presents the knowledge-rump-type knowledge management model. By applying the model to the cases of several institutions, the processes and levels of extension are analyzed, and the important tasks for activating knowledge management are suggested. The knowledge pump embodies ideal roles of the digital libraries that activate the acquisition and distribution of knowledge. It is significant that the digital libraries, which used to remain as a simple application of information technology, not only present logical basis and way for extending their roles and areas, but also explain the implementation methodologies.

• Knowledge Management Research
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• v.14 no.2
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• pp.117-135
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• 2013

In a contemporary organization, the role of social capital has been increasingly important in sharpening knowledge management practices. The primary objective of this paper is to propose a research model to measure the effects of social capital on individual performance. The model also investigates the mediating mechanism of knowledge acquisition and knowledge transformation, both of which are critical in fostering an enterprise's absorptive capacity. The field data was collected from a knowledge-centric organization. The analysis result reveals that shared goal is crucial in enabling knowledge processes. Furthermore, it is found that knowledge transformation rather than knowledge acquisition is more likely to lead to individual task performance.

• Journal of the Korean Society for information Management
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• v.21 no.3
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• pp.31-44
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• 2004

Information center represents an important source which seems very well suited for knowledge management investigation. Information center is knowledge intensive and the use of advanced technology may transform the knowledge of business processes for delivering an unique capabilities in an organization. To exam knowledge management, organization culture, importance of knowledge, and support of information technology were identified as potential predictors of knowledge management support in information center. Three hypotheses have been tested with 43 database management specialist surveys. This study presents that the level of information sharing and knowledge exchange is significantly influenced by the extent support of information technology.

• Journal of Information Technology Applications and Management
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• v.14 no.3
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• pp.115-136
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• 2007

In this study, we investigate the possibility of deploying a recently emerging Internet-based technology, called Web log or Blog, to address the problems of knowledge transfer and sharing, particularly in the case of tacit knowledge. We examined the use practice of four blogs and then identified several properties relevant to knowledge transfer and sharing. They include the specific style of blog format, content ownership attribution, posted article organization, communication tools and method, news feed function, and various links from/to outside websites. These features were argued to facilitate knowledge transfer and sharing. In particular, we discussed a great deal about the structure of comments and links as tools for collaboration and idea sharing, which enables the knowledge conversion processes (socialization, externalization, combination, and internalization), We then provide several guidelines to develop blogs as a knowledge management tool.