• 제목/요약/키워드: Knowledge Management Process

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KNOWLEDGE MANAGEMENT: DISCIPLINARY LINKS AND RESEARCH DIRECTIONS (지식경영: 학문적 연계성과 연구방향)

  • Kim, Lin-Su
    • Knowledge Management Research
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    • v.1 no.1
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    • pp.1-18
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    • 2000
  • Knowledge management has recently emerged as an appealing subject in management literature. Although its history is short, it can benefit greatly from the long history of other related disciplines in building its theories. Innovation, organizational learning, knowledge creation, organizational capability building, technology transfer and network, information technology, organizational behavior, and intellectual capital are the disciplines that have accumulated theories related to knowledge management. This paper first presents a conceptual framework that integrates three dimensions: the characteristics of knowledge (tacit and explicit), knowledge process (acquisition, creation, diffusion, storing, measurement, and application of knowledge), and the unit of analysis (individual, organization, sector, and nation). The conceptual framework produces a number of cells that need to be filled by new theories in order to understand knowledge management better. It then reviews existing theories available in the related disciplines that may be used as building blocks in constructing new theories for these cells. Finally, based on the theories available in other disciplines, the paper suggests a set of future research directions for knowledge management at the level of individual, organization, sector, and nation.

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Integration of Strategic Issue Management and Knowledge Management in View of Strategic Information Process

  • Yum, Ji-Hwan
    • 한국디지털정책학회:학술대회논문집
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    • 2004.05a
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    • pp.383-400
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    • 2004
  • Knowledge management is an essential part for gaining competitive advantage. The knowledge management system deals with information gathering, process, and implementation for the organizational performance advantage. The study integrates knowledge management in view of an internal organizational information processing structure and external strategic issue management system. This means that the coordination between internal systematic process and external scanning mechanism is essential for organizational success.

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A Study on the Process Analysis and Implementation of Knowledge Management System (지식관리시스템의 단계별 분석 및 구축방안에 관한 연구)

  • 김성희
    • Journal of the Korean Society for information Management
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    • v.16 no.2
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    • pp.165-182
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    • 1999
  • Knowledge and Knowledge Management have emerged as a current 'hot issue' for many organizations. This paper starts by exploring the definition of knowledge and knowledge management. It then analyzes the process of knowledge management and suggests the recommendations for effective knowledge management. Finally, it considers the pahership for knowledge management, and especially how librarians as knowledge professionals, users, and technology experts can contribute to effective knowledge management. These suggestions of the study will be used to implement knowledge management system that can organize, transfer, and share explicit and implicit knowledge.

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An exploratory study on knowledge management strategy in mass customization (대량맞춤환경에서 지식경영전략에 대한 탐색적 연구)

  • Cho, Sung-Eui;Lee, Won Jun;Kim, Jong uk
    • Knowledge Management Research
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    • v.8 no.1
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    • pp.1-14
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    • 2007
  • This paper is an exploratory study providing critical research issues in knowledge management strategy, process operations, and knowledge management system design and control in mass customization. The firms implementing mass customization provide good cases adopting recent changes in business environment including increased diversity and variability of customer needs, fast development of related technologies, and increase of the necessity of knowledge management. In this study, required knowledge management characteristics are investigated and future research issues are suggested for successful implementations of knowledge management. Research issues are extracted from the context of strategy, process, and information system for the purpose of practical adaptation and the types of mass customization are emphasized as a mediating element for fit and consistency between firms' corporate strategy and knowledge management characteristics.

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Design of PKMS for Business Innovation based on Knowledge Management in Public Organization

  • Ji, Seung-Hyeon
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2008.06a
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    • pp.243-249
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    • 2008
  • Based on a comprehensive framework that reflects lifecycle requirements of KMs and BPMs, we propose an PKMS(Process based KMS) for integrating KMs and BPMs in order to combine the advantages of the two paradigms. This paper first defines the priority order of knowledge according to knowledge type and classifies it into three groups which consist of Basic KM, Practical KM and Reference KM. Then, it suggests PKMS knowledge map composed of much core-knowledge each of which has information about a unit of the related business process. Using the PKMS Knowledge map, we can directly provide related core-knowledge related for the business process while a person is working a unit of business process. This paper designed the PKMS applied to employment insurance business part. Long term goal of the concepts is to concern a change management organization of knowledge on PKMS.

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Process Packaging in Knowledge Management System (지식관리 시스템에서의 프로세스 지식화)

  • Park, In-Jun;Gyuwon Sim;Minseok Song
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2000.04a
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    • pp.664-667
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    • 2000
  • Although managing knowledge about business processes has been recognized as an important aspect of Knowledge Management System (KMS), it has not been satisfactorily addressed academically or commercially. This paper proposes a KMS architecture to effectively manage business process as knowledge. It expands commonly recognized KMS functions with the process packaging module that defines business processes, monitors and evaluates process instances, keeps process instance history, and provides link between processes and other knowledge items such as documents and experts. The users can not only find the best practice of a business process but also learn from mistakes. A prototype system is implemented to show the feasibility of the proposed architecture. The results of this paper can contribute to expand current KMSs to help use knowledge to enhance the users' performance in their business processes.

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The application of knowledge management in teaching Korean traditional dance for elderly people (노인 대상 한국무용 교육의 지식경영 프로세스 도입 방안 연구)

  • Jung, Seunghye;Lee, Jiwon;Kang, Inwon
    • Knowledge Management Research
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    • v.12 no.2
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    • pp.81-90
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    • 2011
  • This paper aims at the application of knowledge management in teaching Korean traditional dance (KTD) for elderly people. KTD has been taught using the traditional method of individual verbal instructions. Applying the traditional method in teaching a group of elderly people has limitations for both instructors and for the elderly people. Because there is no uniform method in teaching KTD, each instructor has to create his or her own teaching plan. Also, due to diminishing memory among the elderly people, it is difficult for them to recall what they were verbally instructed. To overcome these limitations in teaching KTD, we propose the application of knowledge management (KM) process. The KM process will allow collecting, storing, sharing, and optimizing the tacit knowledge of KTD. The findings and implications in this study would provide insights not only for the KTD instructors but for the silver industry as well.

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A Fact-oriented Ontological Approach to Process Modeling for Knowledge-based Services (지식 기반 서비스를 위한 사실 지향 온톨로지 기반의 프로세스 모델링 접근법)

  • Lee, Jeong-Soo;Kim, Kwang-Soo;Kim, Cheol-Han
    • Journal of Korean Institute of Industrial Engineers
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    • v.35 no.1
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    • pp.40-50
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    • 2009
  • Knowledge-based services are largely dependent upon human-driven works. Therefore, considering human characteristics is required when modeling processes for knowledge-based services. As an emerging technology for Business Process Management, Human Interaction Management and its supportive process management can be an alternative to deal with human-driven processes. However, current HIM does not suggest concrete method for modeling conditions that are essential to realize supportive process management. And the condition modeling of HumanEdj, the only HIM software implemented, reveals the problem of complexity. As a solution, this paper suggests a fact-oriented ontological approach to process modeling. The approach uses human-friendly form of facts for condition modeling.

Design of PKMS(Process based on KMS) System Architecture for Public Organization Utilizing Integration of Business Process Management & Knowledge Management (업무프로세스관리-지식관리의 통합을 이용한 공공업무에 효과적인 지식기반 업무처리시스템 구축)

  • Jee, Sung-Hyun
    • The KIPS Transactions:PartD
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    • v.15D no.5
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    • pp.705-712
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    • 2008
  • Recently, interests in the notion of PKMS(Process based on Knowledge Management System) utilizing BPMS(Business Process Management System) and KMS(Knowledge Management System) have been significantly increased. Specially, most public organizations require their own effective knowledge management strategies since public business service needs various knowledge types. Based on a comprehensive framework that reflects lifecycle requirements of KMS and BPMS, we propose an PKMS system architecture, which performs step-by-step knowledge-providing strategy in public organization. To propose a PKMS architecture, this paper first investigates inter-relationships between public business and various knowledge types, and classifies knowledge types into three groups and then we suggest knowledge management strategies considering priority order among knowledge groups. Based on the proposed knowledge management, a PKMS system architecture can combine the advantages of the KM and BPM paradigms. This paper presents the PKMS system applied to employment insurance business part in real environment and demonstrated the advantages via inter-relationships between KM and BPM requirements.

A Case Study of Knowledge Management for Construction Business Based on Construction Management Process and Information System (공사관리프로세스와 정보화 기반의 건설 지식경영 추진 사례)

  • Shin Yong-Gi
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2004.11a
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    • pp.153-159
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    • 2004
  • This Paper describes a Practical case study of Knowledge Management for- construction business, focusing on 1) knowledge definition as material knowledge assets and human knowledge assets. 2) adaptation of Knowledge Management to a business organization by combining with construction management process, and 3) relation between Knowledge Management and Information System, based on operating experience at a major Korean construction company, Samsung Engineering and Construction Co..

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