• Title/Summary/Keyword: Knowledge Management (KM)

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CULTURAL IMPACT ON KNOWLEDGE MANAGEMENT PROCESS AFFECTING PROJECT MANAGEMENT PRACTICE

  • Eric Wai-Leung Chan
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.173-183
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    • 2009
  • Knowledge management (KM) is one of the useful management tools in today's project management (PM) practice, such as construction projects. Nobody can deny the importance of "useful knowledge" always helps organizations and project managers shaping a decision. Due to the trend of globalization, it is now very common that an organization may comprise employees from different countries of distinct national-cultures working together. It is also not uncommon that different projects, within an organization, may have their own organizational-cultures which influence its knowledge repository, transfer process and knowledge strategy. Therefore, it is extremely difficult to align all these cultures and consolidate them to benefit the KM process and PM practice. Organizations and project managers understand that different national-cultural and organizational-cultural factors will create impact on the philosophy of KM process which will subsequently affect PM practice. Those factors may affect interpersonal relations and exchange of knowledge between projects and amongst staff. Systematic KM process can utilize the goodness of different employees from distinct cultures which can eventually drive the organization and projects to success. The purpose of this paper, based upon a case study of a Hong Kong construction company, is to discuss how those cultural factors are linked to KM and what organization and project managers can do to improve the KM process and PM practice.

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IT Usage for Knowledge Conversion in KM Companies (지식경영 기업의 지식전환을 위한 정보기술 활용)

  • Lee, Hyun-Soo;Suh, Yung-Ho;Chae, Young-Il
    • Information Systems Review
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    • v.3 no.2
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    • pp.261-276
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    • 2001
  • The purpose of this research is to review how Korean KM companies are applying information technology to their operations from the four perspectives of knowledge conversion (KC) and to suggest ideas for introducing appropriate knowledge management implementation methodology through the case studies of Korean KM companies that have adopted knowledge management strategy using information technology. This research was conducted focusing on the cases of companies that are carrying out knowledge management by applying information technology and the result shows that Korean KM companies place high value on the application of information technology in introducing knowledge management. However, the use of information technology is not common to all kind of companies in four kinds of knowledge conversion.

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A Study of Constructing Knowledge Management for Taiwan's Small and Medium-sized Enterprises by Successful Factors

  • Tien, Shiaw-Wen;Wang, Ming-Lang;Chung, Yi-Chan;Tsai, Chih-Hung;Lee, Si-Yi
    • International Journal of Quality Innovation
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    • v.7 no.1
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    • pp.60-89
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    • 2006
  • In the Knowledge-based Economic Era, all of the enterprises are facing global competitive pressure. The activities of knowledge accessing, codifying, and application will obviously become the main inner function on enterprise operation. Knowledge will be the primary competitive advantage; therefore, he who wants to hold the competitive advantage should do the knowledge management (KM) very well. In this study, we construct the research dimensions and variances by the successful factors of KM, which had been practiced very well by big enterprises inside and outside our country, and which was recommended by the related scholars. In order to approach the differences between big enterprises and small and medium-sized enterprises (SMEs) towards implementing KM, this study takes the way of questionnaire investigation to do empirical analysis and to construct the model of KM by path analysis. The study found out when implementing KM, SMEs should highlight 'leadership,' 'library-architecture,' and 'corporate culture' these three aspects, while 'information technology' and 'performance evaluation' these two aspects show no remarkable influence. It shows that he who wants to construct KM might not too overweight on information technology to build the KM system. Therefore, we suggest when implementing KM, enterprises should reinforce the corporate culture by sharing, organized KM process, learning environment for all employees, and highly authorization by top managers in order to reach the expectant success of KM. The result of this study offers practical thinking directions to reach the expectant success for the policy makers in SMEs, who are accessing to or evaluating to implement KM.

Research on Current Execution of Knowledge Management in Taiwan's Medical Organizations

  • Tien, Shiaw-Wen;Liu, Chiu-Yen;Chung, Yi-Chan;Tsai, Chih-Hung;Chen, Ching-Piao
    • International Journal of Quality Innovation
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    • v.9 no.3
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    • pp.29-56
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    • 2008
  • Since the execution of National Health Insurance system in Taiwan, the competition of medical industry is becoming more and more severe. The ways the hospital operate knowledge management (KM) concept, combine current human resources and professional knowledge by information techniques and upgrade the competitiveness through reinvention of organizational culture have become the important issues. This research is based on the relationship between KM and organizational operation, integrates the characteristic of medical institutions and framework of medical knowledge cycle and starts the research subject by questionnaires from three dimensions: current situation of KM construction in medical organizations, executive effect of KM activities and the challenges faced by KM; subsequently, from qualitative interview, this research attempts to understand how a medical organization executes and adjusts in the consideration of theory and reality as well as quality and costs when actually operates the organization. This research accesses to KM system application of medical institutions and the empirical executive benefits and difficulties through questionnaires. The research results are as follows: (1) having initial understanding toward current KM establishment of medical institutions; (2) confirming the most important items of KM establishment of medical organizations; (3) understanding the most difficulty which the medical organizations encounter when executing KM; (4) establishing medical knowledge cycle figure of the hospitals receiving interviews. Through case interview, this research profoundly accessed to the actual operation of KM application of medical organizations. The target hospitals intended to try many medical KM measures; however, during to complicated hospital organizations and cultural characteristics, the promotion was not successful and the results were not apparent. The most difficulty was to change the employees’ behavior. The targets believed that only the continuous promotion of KM can allow it to be an important aspect of organizational culture and the competitiveness could constant be upgraded.

A Study on the Relation between Record and Information Management and Knowledge Management from the Perspective of Knowledge Management : Focused on the Definition and Management Process (지식경영 관점에서 본 기록관리와 지식경영의 연관 관계 - 지식의 정의와 지식관리 프로세스를 중심으로 -)

  • Roh Jeong-Ran
    • Journal of the Korean Society for Library and Information Science
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    • v.39 no.4
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    • pp.5-24
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    • 2005
  • The various concepts of knowledge such as Knowledge Management(KM). Intellectual assets and digital knowledge asset management are currently important issues among many organizations. To the country like Korea that has professed Itself for a great power of knowledge Information and adopted KM and Record and Information Management (RIM) as the country's main polity, the study on the theoretical basis and best practices of KM and RIM from the perspective of Library & Information science is very urgent. However, many studies on knowledge including KM were mainly done at the business administrative field. and the consolidated study basis on knowledge even in the Library & Information Sciences was quite in deficiency, furthermore any discussion on knowledge, correlation among related systems and the possibilities of cooperation as the development of Information communication has not been done. Therefore, this study is to present the alternative plan of the consolidated management on knowledge through comparative analysis on the definition, main function and trend of KM & RIM. Especially, this study would be the theoretical basis to the public organizations that plan to introduce KM & RIM.

Knowledge Management Initiative: A Case Study of the National Library of Bangladesh

  • Sultana, Nazmin;Mostofa, SK Mamun
    • Journal of Information Science Theory and Practice
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    • v.6 no.1
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    • pp.6-17
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    • 2018
  • This paper confers about the implementation of Knowledge Management (KM) in the National Library of Bangladesh (NLB). The main aim of this study was to investigate how the NLB goes about creating, implementing, disseminating, and applying knowledge within the organization. The other objectives of this paper were to identify the current status of KM in NLB and the understanding of different facets of KM by the staff of the National Library. The paper revealed that the situation of KM in NLB is not satisfactory. The paper also described the fact that the working environment supports the implementation but there needs to be some changes in the policies. Finally the research disclosed that NLB is a great place for implementing KM and has a large amount of possibilities for the adoption of KM. This qualitative research used the questionnaire as the main instrument for data collection. Finally, data has been processed and analyzed using SPSS and MS Excel.

MODELLING THE CONTRIBUTION OF KNOWLEDGE MANAGEMENT TOWARDS ACHIEVING ORGANISATIONAL BUSINESS OBJECTIVES

  • Le Chen;Sherif Mohamed
    • International conference on construction engineering and project management
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    • 2005.10a
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    • pp.714-718
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    • 2005
  • Knowledge management (KM) continues to receive mounting interest within the construction industry due to its potential to offer solutions for organisations seeking competitive advantage. This paper presents a KM input-process-output conceptual model comprising unique and well-defined theoretical constructs representing KM practices and their internal and external determinants in the context of construction. The paper also presents the underlying principles used in operationally defining each construct using extant KM literature, and offers a number of testable hypotheses that capture the inter-relationships between the identified constructs.

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WEB-BASED CONSTRUCTION KNOWLEDGE MANAGEMENT PORTAL

  • Youjin Jang;Moonseo Park;Hyun-Soo Lee
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.487-492
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    • 2011
  • As a knowledge-based economy is emerging, knowledge management (KM) is being rapidly disseminated in both academic circles and the business world. Accordingly, how to effectively manage knowledge is vital to the survival and advance of a company, particularly in project-based industries such as construction. For these reasons, construction companies have adopted IT-based Knowledge management systems (KMS), which is the technology platform and infrastructure that an organization employs to support knowledge management. However, many construction companies have spent resources on developing a KMS that only focus on codification. Furthermore, small and medium-sized companies have limited resources to afford extensive investments. This research addresses the problems found in the current KMS and develops a web-based construction knowledge management portal (CKMP). To achieve these objectives, a case study is conducted and requirements for implementing KM are identified. Based on the identified requirements, this paper builds CKMP using Expert Index (EI), blog, ontology based knowledge retrieval, and wikiblog. The most important functionality of CKMP is their fundamentals to synchronize and support KM process. In order to validate the CKMP, a pilot test with actual users is conducted, and the usability of the system is compared with the current systems. This study is relevant to both the construction industry and academia, as it provides a means of enhancing the performance of KM.

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Initiating Knowledge Management in Colleges and Universities: A template

  • Agarwal, Naresh Kumar;Marouf, Laila Naif
    • International Journal of Knowledge Content Development & Technology
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    • v.4 no.2
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    • pp.67-95
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    • 2014
  • Knowledge Management (KM) is a collaborative and integrated approach adopted at various levels to ensure that an organization's knowledge assets are best utilized to increase organizational performance. While KM has been adopted in a large number of sectors and organizations, colleges and universities, and the higher education sector in general, is yet to take full advantage of the possibilities offered by KM. Also, while past research has sought to highlight the importance of implementing KM in higher education, there is a lack of a single, clear template for KM implementation that universities leaders and administrators can adopt. The contribution of the paper is a practical, actionable, step-by-step plan, as well as a diagrammatic, theoretical framework for initiating KM successfully in colleges and universities.

Impact of Success Factors of Knowledge Management on Management Performance in Agribusiness Cluster (지식경영성공요인이 농산업클러스터 기업의 경영성과에 미치는 영향 -순창장류산업 클러스터를 중심으로-)

  • Kwak, Yoon-Seok;Yang, Hae-Sool
    • The Journal of the Korea Contents Association
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    • v.10 no.9
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    • pp.348-362
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    • 2010
  • In the Knowledge-based economy, it is inevitable for companies to implement knowledge management(KM in short) to improve management performance. In order to better understand the KM, it is necessary to examine the relationship between success factors of KM and KM performance in agribusiness sector. This study empirically analyzes the impact of success factors of Knowledge Management on companies' management performance in agribusiness cluster. From the survey data of 43 companies located in Sunchang fermented soybean products Industrial cluster, the study finds that four factors- learning culture, network, knowledge sharing and knowledge creating- influence management performance in a positive way. It also examines whether Industrial cluster strategy functions as a moderator between KM success factors and companies' performance. Furthermore, this study concludes that Sunchang fermented soybean Industrial cluster has not reached to the final stage of KM and suggests elements for further improvements.