• Title/Summary/Keyword: Kiosk

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An Exploratory Study on the Quality Attributes of Hotel Kiosks Using Revised IPA Analysis (수정된 IPA를 활용한 호텔 키오스크 품질 속성에 관한 탐색적 연구)

  • Lee Sangjae;Seo Jungwoon
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.19 no.3
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    • pp.77-88
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    • 2023
  • This study focuses on hotel kiosks that have begun to be introduced in earnest in mid-priced hotels, and the quality attributes of hotel kiosks, which are expected to be introduced throughout the hotel industry in the future, and validates them using a revised IPA(Importance-Performance Analysis). An online survey was conducted targeting hotel users who had used hotel kiosk devices, and difference analysis and IPA analysis were conducted on 239 people, excluding 61 who responded insincerely. As a result of the verification, there was no significant difference in hotel kiosk quality attributes by age, but there was no significant difference by age. It was found that there was a significant difference. As a result of analyzing the difference between importance and satisfaction, it was found that there was a partially significant difference. These results suggest standards for quality attributes in hotel kiosks and provide academic implications for future research and practical implications for hotel management practitioners.

Data Processing Framework Design based on Smart Phon by Bluetooth (스마트폰 기반 블루투스 데이터 처리 프레임워크 설계)

  • Nam, Yong-Su;Kim, Tae-Yong;Lee, Hoon-Jae
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2010.07a
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    • pp.235-236
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    • 2010
  • 본 논문에서는 블루투스 노드와 블루투스 AP(Access Point)를 이용하여 영화관, 기차역, 은행, 관공서 등의 다양한 장소의 키오스크 서버(Kiosk Server)에 모바일 기기로 원격으로 접속한다. 이때 모바일 단말기기는 사용자의 입력과 출력만을 담당하고 키오스크 서버는 전달된 데이터를 처리하여 사용자에게 전달하는 Profile의 프레임워크를 설계 한다.

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A Study on the Development of Kiosk system (대중교통 이용자를 위한 안내단말기 개발)

  • 유승헌;김종형;이건표
    • Proceedings of the Korea Society of Design Studies Conference
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    • 1999.10a
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    • pp.38-39
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    • 1999
  • 21 세기로의 전환을 맞이하는 한국의 사회구조 패러다임의 변화는 산업사회에서 정보사회로의 이전으로 정의 내려질 수 있다. 앨빈 토플러의 제 3의 물결에서도 언급된바와 같이 이미 정보라는 단어의 의미는 물리적인 산업 생산물 이상의 부가가치와 파워를 지닌 상품이자 무기로 성장하였으며 그 적용 범위 또한 구가기고나이나 군수사업의 범위 내에서 국한되던 지금까지와 달리 일상 생활 어디에서나 접하고 이용할 수 있는 필수 불가결의 요소로 자리매김하고 있다.(중략)

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The Design of Kiosk Chatbot for the Old (노약자를 위한 키오스크 챗봇 설계)

  • Jung Hoon Park;Dong Hyun Kim
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2023.07a
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    • pp.679-680
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    • 2023
  • 코로나19로 인한 비대면 소비 트렌드의 확산으로, 매장 내의 설치된 키오스크의 수가 늘어나고 있다. 키오스크로 인한 인건비 및 관리비용 절감이라는 장점이 있지만 디지털 약자인·노약자들은 키오스크 조작이 어려워 사용이 어렵고, 문제가 발생했을 때 직원이 유일한 도움이라는 문제가 있다. 이 논문에서는 얼굴 인식을 통해 노약자를 인식하고 키오스크 챗봇을 통하여 사용을 도와주는 시스템을 제안한다. 키오스크 챗봇을 이용하면 노약자들이 키오스크를 쉽게 이용할 수 있을 것으로 기대된다.

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Design and Implementation of Digital Photo Kiosk System with Auto Color Correction Module (자동 컬러 보정 모듈을 가진 디지털 포토 키오스크 시스템의 설계 및 구현)

  • Park Tae-Yong;Lee Myong-Young;Park Kee-Hyon;Ha Yeong-Ho
    • Journal of the Institute of Electronics Engineers of Korea SP
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    • v.43 no.2 s.308
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    • pp.48-56
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    • 2006
  • This paper introduces design and implementation of digital photo kiosk system, digital photo printing system, with auto color correction module that considers gamut between touch screen and output device, digital photo printer, to provide user-preferred media. This module performs media correction function to service high quality contents for image captured by digital camera and mobile phone camera. Since it is implemented as LUT for real-time processing, the system offers one-touch interface to user. As a result of implementation, this kiosk system provides user-favorite photo because of black and white mode, sepia mode, and brightness and contrast adjustment. Also it can gives smooth tone transition and photos of similar color to captured image due to auto color correction module.

Personal Kiosk : A Mobile Service Model for Ubiquitous Computing Environment (Personal Kiosk : 유비쿼터스 컴퓨팅 환경을 위한 모바일 서비스 모델)

  • Park Jeong-Kyu;Seo Seung-Ho;Kim Yang-Nam;Lee Keung-Hae
    • Journal of KIISE:Computing Practices and Letters
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    • v.12 no.3
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    • pp.170-182
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    • 2006
  • Last few years have seen a rapid increase in research on ubiquitous computing. Ubiquitous computing is often touted as a technology that will make computing available to the user anywhere and anytime. One important problem to be addressed in building such a ubiquitous computing environment is how to manage services and deliver them to the user in an effective manner. This paper presents our model called Personal Kiosk(PK) as a way of solving the problem. PK is a model of ubiquitous service provisioning that enables the user to use desired services anytime and anywhere. The design and implementation of the current PK in the 'Local Area' setting with related technical issues are also presented. A location-sensing technique for indoor users and a personalized service provisioning based on user location and privileges are discussed in detail.

Influence of Ordering Kiosk Nutrition Information Transparency and Information Quality on the Customer Behavioral Intention in Fast Food Restaurants (패스트푸드 키오스크 영양정보의 투명성과 정보품질이 고객 행동에 미치는 영향)

  • Han, Ji-hee;Oh, Yoon-ha;Ham, Sunny
    • Journal of the Korean Dietetic Association
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    • v.25 no.3
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    • pp.165-177
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    • 2019
  • This study examined the perception and behavior of fast food restaurant customers toward ordering kiosk nutrition information. Specifically, the influence of nutrition information transparency and information quality on behavioral intention and revisit intention were identified. In addition, the difference in the nutrition information transparency and information quality was analyzed according to the health consciousness of the customers. The study employed a self-administered survey that was distributed both online and offline from November 8~22, 2018. The sample of the study was customers who had experienced ordering from the kiosk in a fast food restaurant in the six months prior to taking the survey. A total of 250 (98.0%) respondents completed the survey, which was used for data analysis. As a result, there was a significant relation between transparency and nutrition information quality (P<0.001). The higher the visibility and inferability of the nutrition information, the better the nutrition information quality. Nutrition information quality has a significant impact on the levels of customer satisfaction and revisit intention (P<0.001). For the differences in the transparency and nutrition information quality by health consciousness of customers, the results indicated that groups with high health consciousness (3.74 or higher) perceived a higher transparency and nutritional information quality than those with a lower health consciousness. These findings can form the basis of a strategy in developing nutrition information of ordering kiosks in restaurants. In addition, it can be applied to academia and industry.

A Study on the Subjectivity of Customers Using the Big Blur Phenomenon and Kiosk Introduction (외식업체 빅 블러(Big Blur)현상과 키오스크(Kiosk)도입에 따른 이용고객의 주관성 연구)

  • Kim, Chan-Woo;Shin, Seoung-Hoon
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.268-279
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    • 2019
  • This study applied the Q methodology to the graduate students of the department of food service management in Seoul to grasp the subjective perception of customers using the big blur phenomenon and the introduction of the kiosk. As a result of the analysis, five types were derived. (N = 6): Fast payment and various order preference types, the second type (N = 6): Earning and discount benefits preference type, the third type (N = 3): Simple order preference type, The fourth type (N = 2): Employee service preference type, and the fifth type (N = 3): Safety payment preference type. In the future, the research on the Big Blur phenomenon of eating out company will be refined through more detailed Q methodological questions with analytical techniques based on extensive literature and empirical studies, and to analyze the various opinions of respondents more concretely and objectively.

Kiosk training strategies based on IT educational App for older adults

  • Jee, Sung-Hyun
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.4
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    • pp.239-245
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    • 2021
  • Due to the fourth industrial revolution and the Corona19, the availability of digital devices such as kiosks is a matter directly related to survival for older adults with digital divide. This paper analyzes the problems of existing information service education for older adults and proposes an IT education strategy tailored to aging and life cycle of older adults. The proposed in this study is an educational application-based IT training method that supports repetitive learning regardless of time and place, developing kiosk function as a functional game-type educational application and experimenting with post-training effectiveness. The research method proposed UI usability evaluation frame for older adults, and developed educational applications based on proposed evaluation frame, and conducted kiosk education. As a result of the experiment, the mission success rate after using the IT application was 80.6%, which is a 55.1%P improvement compared to the pre-use(25.5%). This study confirmed that the proposed education for older adults is a way to overcome the limitations of existing IT education in the current situation.

Proposal of Kiosk Payment Security System using Public Blockchain (솔라나 블록체인을 이용한 키오스크 결제 데이터 보안 시스템 제안)

  • Kim, Seong-Heon;Kang, hyeok;Lee, Keun-ho
    • Journal of Internet of Things and Convergence
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    • v.8 no.5
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    • pp.55-61
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    • 2022
  • Today's payment systems are becoming unmanned and changing to a way of paying with kiosks. This has the advantage of convenient payment because consumers can select a menu and specify the number of products to be purchased with just a touch of the screen. However, from the point of view of system security, the actual kiosk system has various vulnerabilities. This can hijack the administrator account, gain system privileges, and perform malicious actions. In addition, it is exposed to a number of security threats, such as the possibility of wasting unnecessary resources by abnormally increasing the number of payments, and causing the device to fail to operate normally. Therefore, in this paper, if any node of a participant in the solana blockchain approves an incorrect fork, the stake of the voting nodes is deleted. Also, since all participants can see the transaction history due to the nature of the block chain, I intend to write a thesis on a system that improves the vulnerability of kiosk payments by separating the access rights through the private blockchain.