• Proceedings of the Korea Society for Industrial Systems Conference
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• 2008.10b
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• pp.316-321
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• 2008

In the present emerging global economy, as the focus is shifted from manufacturing to service sector, the efficiency of service operations is crucial for the county's sustainable growth and development. As one of the fastest growing service sector industries in South Korea, the call center has become an inevitable part of customer service for most companies. Despite of the strategic importance of the call center, there has been no empirical study on the efficiency of call center service operations in the literature. The main purpose of this study is to evaluate the technical efficiency of call center services so as to not only identify the current status of call center service operations, but also suggest ways to improve service operations efficiency. For this purpose, we apply a non-parametric efficiency measurement method, DEA (Data Envelopment Analysis), to domestic call centers in order to compare their relative efficiency. Based on DEA evaluations, we provided specific directions for the inefficient call centers to possibly improve their operation efficiencies. It is expected that the measurement methods suggested in this study can be applied to various issues such as service KS certification, service operations management, and the productivity analysis of service personnel.

• Journal of the Korean Society of School Health
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• v.30 no.3
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• pp.306-316
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• 2017

Purpose: The purpose of this study was to investigate the operational status and operational problems of health promoting model schools, particularly of the large-sized elementary schools in urban areas. Methods: The study analyzed the data of 14 large-sized elementary schools in urban areas selected from 85 health promoting model schools, an initiative led by the Ministry of Education from 2012 to 2014. Results: The study examined the operation process of health promoting schools in five stages; system development, needs survey & current status survey, school health policy development, program development & execution, and evaluation. In addition, the study discovered three key factors in operating health promoting schools and examined the status of each factor; connection with the curriculum, connection with the community, and consensus among members. Four problems were identified as operational problems: lack of research on faculty health issues, school physical environment and community resources, inadequate presentation of performance indicators, no close coordination in core task development and lack of linkage with the curriculum. Conclusion: It turned out the concept of health promoting school suggested by WHO was relatively faithfully realized in this study. Compared to small-sized elementary schools in rural areas, health promoting schools in this study showed better aspects overall. The connection with the community was good, but the connection with the curriculum was poor.

• Journal of the Korean Academy of Child and Adolescent Psychiatry
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• v.32 no.3
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• pp.85-92
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• 2021

Attention-deficit/hyperactivity disorder (ADHD) leads to functional decline in academic performance, interpersonal relationships, and development in school-aged children. Early diagnosis and appropriate intervention can significantly reduce the functional decline caused by ADHD. Currently, there is no established biological marker for ADHD. Some studies have suggested that various indicators from the quantitative electroencephalogram (QEEG) may be useful biological markers for the diagnosis of ADHD. Until the 2010s, theta/beta ratio (TBR) was a biomarker candidate for ADHD that consistently showed high diagnostic value. However, limitations of TBR have recently been reported. Studies have demonstrated that phase-amplitude coupling, especially theta phase-gamma amplitude coupling, are related to cognitive dysfunction and may assist in the diagnosis of ADHD. As yet, the underlying mechanism is not clearly established, and the clinical efficacy of these biomarkers needs to be proven through well-controlled studies. Based on the heterogeneous characteristics of ADHD, subgrouping through QEEG plays a key role in diagnosis and treatment planning. Sophisticated, well-designed studies and meta-analyses are necessary to confirm these findings.

• Structural Engineering and Mechanics
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• v.85 no.6
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• pp.755-764
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• 2023

The article examines the impact response of the sandwich beam furnished by a novel bilayer core as inspired by the woodpecker's head architecture under different repeatedly exerted low-velocity impact loadings by employing the finite element package, ABAQUS. The sandwich beam forms four essential parts comprising bottom and top carbon fiber reinforced polymer laminates encasing bilayer core made of laterally arched solid hot melt adhesive material and aluminum honeycomb. Impact loadings are implemented repeatedly with a steel hemisphere impactor for various impact energies, 7.28 J, 9.74 J, and 12.63 J. Essentially, the commonly concentrated stresses at the impact region are regulated away by the arched core in all considered cases thus reducing the threat of failure. The sandwich beam can resist up to 5 continual impacts at 7.28 J and 9.74 J but only up to 3 times repeated loads at 12.63 J before visible failure is noticed. In the examination of several key impact performance indicators under numerous loading cases, the proposed beam demonstrates favorably up to 1.3-11.2 higher impact resistance efficacies compared to existing designs, therefore displaying an improvement in repeated impact resistance of the new design.

• Smart Structures and Systems
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• v.33 no.1
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• pp.41-53
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• 2024

Grouting sleeves are an essential connecting component of prefabricated components, and the quality of grouting has a significant influence on structural integrity and seismic performance. The embedded grouting sleeve (EGS)'s grouting defects are highly undetectable and random, and no effective monitoring method exists. This paper proposes an ultrasonic guided wave method and provides a set of guidelines for selecting the optimal frequency and suitable period for the EGS. The optimal frequency was determined by considering the group velocity, wave structure, and wave attenuation of the selected mode. Guided waves are prone to multi-modality, modal conversion, energy leakage, and dispersion in the EGS, which is a multi-layer structure. Therefore, a time-reversal (TR)-based multi-mode focusing and dispersion automatic compensation technology is introduced to eliminate the multi-mode phase difference in the EGS. First, the influence of defects on guided waves is analyzed according to the TR coefficient. Second, two major types of damage indicators, namely, the time domain and the wavelet packet energy, are constructed according to the influence method. The constructed wavelet packet energy indicator is more sensitive to the changes of defecting than the conventional time-domain similarity indicator. Both numerical and experimental results show that the proposed method is feasible and beneficial for the detection and quantitative estimation of the grouting defects of the EGS.

• The Journal of Korean Institute of Electromagnetic Engineering and Science
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• v.27 no.8
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• pp.725-734
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• 2016

Recently, novel candidate waveform techniques for spectral efficiency improvement was proposed in order to satisfy key performance indicators(KPIs) of 5th generation(5G) mobile communication. Multi-carrier based universal filtered multi-carrier(UFMC) and filter bank multi-carrier(FBMC) are very famous as 5G candidate waveform techniques. Also, weighted orthogonal frequency division multiplexing (W-OFDM) that has low-complexity is receiving the spotlight slowly. In this paper, firstly, we describe a basic OFDM system. And then, we also describe UFMC, FBMC, and W-OFDM system. Next, we evaluate and analyze spectrum and BER performance of these systems under the nonlinear high power amplifier(HPA) environment. As simulation results, spectrum characteristic and BER performance of UFMC, FBMC, and W-OFDM are similar to each other. Therefore, under the nonlinear HPA environment, W-OFDM system is more advantageous because W-OFDM system uses a simple time-domain windowing technique and has similar characteristics to the others.

• Computers and Concrete
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• v.20 no.4
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• pp.369-380
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• 2017

The effects of the vertical component of a ground motion on the earthquake performances of semi-ductile high-rise R/C structures were investigated in the present study. Linear and non-linear time-history analyses were conducted on an existing in-service R/C building for the loading scenarios including and excluding the vertical component of the ground motion. The ratio of the vertical peak acceleration to the horizontal peak acceleration (V/H) of the ground motion was adopted as the main parameter of the study. Three different near-source earthquake records with varying V/H ratio were used in the analyses. The linear time-history analyses indicated that the incorporation of the vertical component of a ground motion into analyses greatly influences the vertical deflections of a structure and the overturning moments at its base. The lateral deflections, the angles of rotation and the base shear forces were influenced to a lesser extent. Considering the key indicators of vertical deflection and overturning moments determined from the linear time-history analysis, the non-linear analyses revealed that the changes in the forces and deformations of the structure with the inclusion of the vertical ground motion are resisted by the shear-walls. The performances and damage states of the beams were not affected by the vertical ground motion. The vertical ground motion component of earthquakes is markedly concluded to be considered for design and damage estimation of the vertical load-bearing elements of the shear-walls and columns.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.28 no.1D
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• pp.35-43
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• 2008

This paper mainly deals with the performance evaluation of 33 asphalt sections of Korea Expressway Corporation Test Road (KECTR) during the past four years. Since the construction of the KECTR in December 2002, key performance indicators of asphalt pavements have been collected five times with an Automatic Road Analyzer (ARAN), and have been analyzed for permanent deformation, surface distress, and road roughness. Linear viscoelastic characteristics of four dense graded HMAs used in KECTR were investigated with a series of complex modulus test. The effect of air void in HMAs on dynamic modulus was investigate at two air void contents for a surface course HMA (19 mm Nominal Maximum Size of Aggregate). Layer densification due to traffic was estimated from air void contents of field cored samples, and was correlated with pavement distresses and performances. One of findings of this study was that both permanent deformation and cracking were suspectible to pavement temperatures, rather than traffic. However, it was found that road roughness was mostly affected by traffic loading.

• Animal Bioscience
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• v.35 no.10
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• pp.1556-1565
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• 2022

Objective: Tan lambs (n = 36, 3 mo old, 19.1±0.53 kg) were used to assess effects of dietary guanidinoacetic acid (GAA) and rumen-protected methionine (RPM) on growth performance, carcass traits, meat quality, and serum parameters. Methods: Lambs were randomly assigned to three treatment groups, with 6 pens per group and 2 lambs per pen. Dietary treatments were: basal diet alone (I); basal diet supplemented with 0.08% GAA+0.06% RPM (II); and basal diet supplemented with 0.08% GAA+0.08% RPM (III). Diets were provided three times a day for 90 d. Intake per pen was recorded daily and individual lamb body weight (BW) was measured monthly. Carcass traits were measured after slaughter and meat quality at the end of the experiment, blood samples were taken on a subgroup of lambs for analysis of indicators mostly related to protein metabolism. Results: Final BW and average daily gain for the first and second month, and for the entire experiment were greater in Treatment II compared to Treatment I (p<0.05), whereas feed to gain ratio was lower (p<0.05). Treatment II had the optimal dressing percentage and net meat weight proportion, as well as crude protein and intramuscular fat concentrations in muscles. Treatment II improved meat quality, as indicated by the greater water holding capacity, pH after 45 min and 48 h, and lower shear force and cooking loss. Dietary supplementation of GAA and RPM also increased the meat color a^* and b^* values at 24 h. Finally, Treatment II increased total protein, and serum concentrations of albumin and creatinine, but decreased serum urea nitrogen concentrations, indicating improved protein efficiency. Conclusion: In this study, 0.08% GAA+0.06% RPM supplementation improved growth performance and meat quality of Tan lambs.

• Korean Journal of Community Nutrition
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• v.22 no.1
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• pp.74-83
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• 2017

Objectives: This study aimed to develop dietary education textbooks for elementary school students by focusing on the three core values of environment, health and gratitude from the National Food Education Plan. Methods: The contents of textbooks and teacher's guidebooks were developed with brainstorming of the authors as well as consultation with experts and by considering not only the three core values of environment, health, and gratitude, but also the performance indicators of the 2nd National Food Education Plan and the key competencies and creative convergence approach of the 2015 revised national curriculum. Results: A total of 12 different dietary education textbooks named 'Good Dietary Life Guide' and the teachers' guidebooks from the first to the sixth grade of elementary school were developed. The textbooks were fundamentally developed connecting the three core values, the outcome indices of the 2nd National Food Education Plan and the key competences of the 2015 revised national curriculum. Various educational activities such as thinking, debate, writing, cooperative learning, experience, practice were included to promote students' participation. These books could be utilized in every field of dietary education targeting elementary students such as creative experiential activity, convergent classes (integrated subjects, Practical arts, Social studies, Science, Moral education and Korean), after school classes, rural experience, general agricultural education, after-school child care services and community child care centers. Conclusions: The continuous and repetitive use of the textbooks from the first to the sixth grade would contribute to the improvement of food habits and the personalities of elementary school students, and consequently make the students grow up as healthy citizens.