• 제목/요약/키워드: Key performance indicators

검색결과 236건 처리시간 0.028초

균형성과표(BSC)에 의한 건설산업의 주요성공요인과 성과지표개발에 관한 연구 (BSC Perspective of an Exploratory study of Developing CSF/KPI Pool in Korean Construction Industry)

  • 오익진;이정훈;이중정
    • 한국IT서비스학회지
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    • 제5권1호
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    • pp.35-46
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    • 2006
  • In recent years, academic scholars and practitioners have given increasing attention to the importance of strategic performance measurement systems including both financial and non-financial performance metrics. The Balanced Scorecard (BSC) is known as integrated performance management framework that helps an enterprise to translate strategic objectives into relevant performance within an organization. While the current literatures and management articles offer BSC design and implementation. there are few reports of detailed validation of using the rationalized sets of CSF (Critical Success Factors) and KPI (Key Performance Indicators) for the Korean construction industry. This paper first propose the perceived sets of CSF/KPI using current literatures and validate with a major construction company's executives and senior managers in Korea. The paper then examines whether the perceived sets of CSF/KPI have co-relationships with the firm performances. The results of the research contribute in heightening of competitiveness of the Korean construction companies in strategic and performance management.

Needs Analysis of Digital Citizenship Education for University Students in South Korea: Using Importance-Performance Analysis

  • YOON, Seonghye;KIM, Seyoung;JUNG, Yeonji
    • Educational Technology International
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    • 제20권1호
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    • pp.1-24
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    • 2019
  • The purpose of this study is to determine priorities for designing digital citizenship education based on the key indicators of importance-performance. Survey data were collected from 283 university students in South Korea and analyzed with Importance-Performance Analysis to diagnose the current level of digital citizenship and draw their needs for educational treatment. The results showed that for all the factors except the Technical Skills (TS), the level of importance was significantly higher than that of performance. Another finding indicated that in the Importance-Performance matrix all the factors were located in the first quadrant (i.e. maintaining the current state) and the third quadrant (i.e. low demands for improvement). Specifically, two items located in the second quadrant where urgent treatment is required could have to do with the increasingly active participation in socio-political issues raised in South Korea. This study offered a window into what to focus on when designing digital citizenship education based on the systematic analysis of the needs for digital citizenship education in South Korea.

회수물류업의 BSC(Balanced Scorecard) 시스템 개발 (A Study on Development of Balanced Scorecard System of Reverse Logistics Industry)

  • 윤준섭;서병륜;양광모;강경식
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2008년도 춘계학술대회
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    • pp.333-337
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    • 2008
  • The Balanced scorecard has been evolved in various function. In the various functional Balanced scorecard, this paper focuses on the reverse logistics BSC, and the decision the weights of Key Performance Indicators. In this paper, a combination of Balanced scorecard and value evaluation based approach proposed multi-criteria provides a more accurate representation of the problem for measuring company.

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건설 통합DB 구축을 위한 시공현장등록번호 체계 개발 (Development of Unique Registration Number System for Construction Site Integrated DB)

  • 허윤경;이승우;유위성;김성환;성유경
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2023년도 봄 학술논문 발표대회
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    • pp.367-368
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    • 2023
  • Kiscon, Seumteo, KONEPS and CSI are representative construction-related DBs. All four DBs are operated by the public. However, the characteristics of data are different depending on the purpose. Therefore, it is difficult to utilize integrated data and it is only used sparingly. Creating and sharing a unique key that can identify a construction site will enable integrated accumulation and management of construction-related data for various purposes. At this point, it is most efficient to assign a unique key based on KISCON. KISCOn data conforms to the construction site definition and covers most of the public, private, architectural and civil works. In addition, there is an advantage in that DB construction is performed in the construction situation, which is a relatively preceding process. In the future, it is necessary to create a practical construction site integrated DB through the production of an integrated key table containing linkage information of unique keys for site management, performance indicators, and statistics production.

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설비관리 업무를 위한 성과평가 기반의 대시보드 시스템 개발 (Performance Assesment based Dashboards for Maintenance Management System)

  • 김광만
    • 대한안전경영과학회지
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    • 제16권4호
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    • pp.417-426
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    • 2014
  • Plant management have a greatest influence on the corporate variety of tasks such as production, quality, environment. So, various performance indices for plant management are operating. But plant management tasks can be carried out effectively, so that all of how to organize and efficiently manage indicators is lacking real condition In this paper, improved profitability, cost savings by applying the concept for the performance assessment, plant management services, such as the key indices for performance according to the objectives of the firm. Dashboard for plant management work using me to develop a system that manage.

교수학습지원센터의 BSC 모형 개발 (Development of BSC Model of Center for Teaching and Learning)

  • 김용준;김소윤;조창희
    • 산업경영시스템학회지
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    • 제42권4호
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    • pp.135-144
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    • 2019
  • In this study, BSC model of center for teaching and learning was developed using balanced scorecard suitable for non-profit organization. Firstly, relevant literature surveys and evaluation indicators of various CTL and institution with similar characteristics were examined. Next, a draft BSC model was designed through interviews of specialists. Lastly, the BSC model was proposed by verifying the content validity of the evaluation model by conducting two Delphi surveys. The BSC model of CTL has 4 perspectives: resource, customer, internal process, learning and growth, 9 critical success factors: 2 factors in resource, customer and learning and growth perspectives, 3 factors in internal process perspective, and 23 key performance Indicators: 4 indicators in resource and learning and growth, 7 indicators in customer perspective, 8 indicators in internal process perspective. The implications of this study through the results were as follows: firstly, the proposed BSC model showed an evaluation model suitable for a non-profit organization. Second, the BSC model was linked to the organization's mission and vision. Third, it could contribute to the long-term development of CTL. Lastly, if it could be applied to management, and evaluated, it is expected to play a role of providing basic data for the budget support and spread of the university.

Quality indicators in colonoscopy: the chasm between ideal and reality

  • Su Bee Park;Jae Myung Cha
    • Clinical Endoscopy
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    • 제55권3호
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    • pp.332-338
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    • 2022
  • Continuous measurement of quality indicators (QIs) should be a routine part of colonoscopy, as a wide variation still exists in the performance and quality levels of colonoscopy in Korea. Among the many QIs of colonoscopy, the adenoma detection rate, average withdrawal time, bowel preparation adequacy, and cecal intubation rate should be monitored in daily clinical practice to improve the quality of the procedure. The adenoma detection rate is the best indicator of the quality of colonoscopy; however, it has many limitations for universal use in daily practice. With the development of natural language processing, the adenoma detection rate is expected to become more effective and useful. It is important that colonoscopists do not strictly and mechanically maintain an average withdrawal time of 6 minutes but instead perform careful colonoscopy to maximally expose the colonic mucosa with a withdrawal time of at least 6 minutes. To achieve adequate bowel preparation, documentation of bowel preparation with the Boston Bowel Preparation Scale (BBPS) should be a routine part of colonoscopy. When colonoscopists routinely followed the bowel preparation protocols, ≥85% of outpatient screening colonoscopies had a BBPS score of ≥6. In addition, the cecal intubation rate should be ≥95% of all screening colonoscopies. The first step in improving colonoscopy quality in Korea is to apply these key performance measurements in clinical practice.

Assessing Indonesian Construction Regulations on Quality and Performance

  • Willar, Debby;Rumbayan, Rilya;Manueke, Selfy;Mandagi, Robert
    • 국제학술발표논문집
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    • The 6th International Conference on Construction Engineering and Project Management
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    • pp.481-485
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    • 2015
  • Indonesian construction companies are currently facing high competition both among themselves and with global construction companies. In order to address this issue, the Government of Indonesia has enacted specific regulations and policies relating to the development and implementation of quality management systems (QMSs) ISO 9001 based in construction, acknowledging that the consistency of construction project quality requires a formal quality system as a guarantee to raise quality standards at all project stages. The research has been undertaken to examine the effectiveness of the regulations and policies against several key performance indicators (KPIs) of the ISO 9001 Indonesian construction companies. A comprehensive review of the relevant regulations and policies together with interviews with the Government and National Construction Services Development Board recommend possible additional guidelines and supporting quality system, which intends to measure contractors' project output against defined standards as well as to assess their performance among other similar service providers. The outcomes of the research contribute to the development of the Indonesian own construction industry quality measurement and assessment system.

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시뮬레이션 모형과 실험설계법을 활용한 창정비 비용대 효과 분석 사례 (A Case Study on the Cost Effectiveness Analysis of Depot Maintenance Using Simulation Model and Experimental Design)

  • 김성곤;이상진
    • 한국시뮬레이션학회논문지
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    • 제26권3호
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    • pp.23-34
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    • 2017
  • 본 연구는 복수 품목을 정비하는 단일 정비부대의 정비 프로세스를 시뮬레이션으로 모델링하였다. 이를 통해 정비능력을 공유한 정비창이 최적 비용으로 구성품 가동률과 목표 가동율 등을 달성하는지를 분석할 수 있다. 구성품 가동률과 정비시간 등을 핵심 성과지표로 하여 육군 항공기 정비단 엔진 정비프로세스에 대한 시뮬레이션 모델을 구성하고 실증연구를 하였다. 영향요소의 식별을 위해 NOLH 실험설계법을 적용하여, 33가지 시나리오를 구성하고 다중회귀분석을 수행하였다. 이 비용분석 연구를 통해 정비 프로세스의 개선사항을 식별할 수 있었다. 본 연구는 시뮬레이션을 통해 복수품목을 정비하는 단일 정비부대의 비용대 효과 분석 모형을 제공했다는데 의의가 있다.

KPI를 활용한 물류센터 운영 방안 (A Study on the Management of the Logistics Center Using the KPI)

  • 윤정한;신동호;김환성
    • 한국항해항만학회:학술대회논문집
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    • 한국항해항만학회 2019년도 추계학술대회
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    • pp.195-196
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    • 2019
  • 최근 경제의 불확실성이 커지면서 매출 확대를 기대하기 힘든 상황에서 운영비용을 줄이기는 쉽지 않은 상황이다. 저비용으로 서비스 수준을 올려 시장에서의 경쟁우의를 지켜야 하는 물류센터 입장에서는 저렴한 비용으로 서비스 수준을 획기적으로 향상시킬 수 있는 방안이 필수적이다. 본 연구에서는 KPI (Key Performance Indicator) 분석을 통해 물류운영시스템 전체 프로세스를 대상으로 효율적인 물류 운영을 하고 있는지를 판단하고, 성과지표를 중심으로 고객만족도를 높일 수 있도록 각 항목을 설정하여 측정하고 개선해야 함을 시사하고 있다.

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