• 제목/요약/키워드: Key Success Factors

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Antecedents and Consequence of Key Account Management Success: a Review, Framework and Research Agenda

  • Ahmmed, Kawsar;Noor, Nor Azila Mohd.
    • 아태비즈니스연구
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    • 제4권1호
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    • pp.15-24
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    • 2013
  • This paper traces the issue of key account management success which has regarded as a pressing concern of many companies' sales efforts at the organizational business-to-business context. Based on the extensive review of extant literatures, we introduced a theoretical framework that covers the antecedents and consequence of key account management success. We theorized the conditions under which organizational and relational factors influence the success of key account management approach. We endeavor to develop research propositions for each construct and provide necessary suggestions to isolate a platform for future empirical research. Beyond this span, an improved understanding from this framework will help developing policies for successful key account management approach.

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The Empirical Study on the Success Factors of IT Adoption in Korea Service Industry

  • Kim, Jin-Soo;Ka, Hoe-Gneung;Hwang, In-Ho
    • Journal of Information Technology Applications and Management
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    • 제17권3호
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    • pp.71-82
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    • 2010
  • This study is to present effective ways of IT adoption as a new growth engine for vitalizing service industry. The paper identifies key success factors of IT adoption and analyzes empirically its' impact on user satisfaction. Additional analysis of control effect by company sizes is conducted. For data sampling, among 1590 companies in IT systems, equipment, and software, 1570 companies participated and total 2,000 questionnaires were collected. In order to analyze main effect analysis and control effect, Structural Equation Modeling method was applied. The result show that there are significant effect between key success factors and user satisfaction. Based on the result, the paper suggests effective way of IT adoption according to company sizes.

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Twelve Key Success Factors of Distribution Strategies for Distribution Community Enterprises Thailand

  • KANYARAT, Hassaro;PEERAWAT, Chailom
    • 유통과학연구
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    • 제20권8호
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    • pp.59-67
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    • 2022
  • Purpose: This study identifies how twelve key success factors of distribution strategies for community enterprises in Thailand achieve higher performances. Research design, data, and methodology: The samples in this study were 400 entrepreneurs throughout the country. The instrument for data elicitation was a questionnaire. The descriptive and inferential statistics for data analysis were percentage, mean, standard deviation, T-Test, F-Test, multiple regression, and multiple correlations. Results: The results revealed that, overall, the samples showed high opinions on online distribution strategies in all aspects. In detail, the three highest factors were as follows: 1) electronic satisfaction, 2) product characteristics and electronic trust, and 3) the quality and success in online distribution. In detail, the three highest aspects of online distribution success were customer loyalty, financial performance, and work management, respectively. The online distribution strategies influencing community enterprises' success were electronic trust, electronic loyalty, social information, electronic satisfaction, and online distribution tools, which had a statistical significance of 71. Conclusions: This research has made an essential contribution to community enterprise entrepreneurs should focus on and adopt these 8P+4ODS concepts to increase sales, maintain brand loyalty of existing customers, get new customers, develop learning, and improve the working potentials of community enterprise entrepreneurs.

Critical Success Factors of Large Design-Build Projects in Vietnam

  • Dang, Chau Ngoc;Le-Hoai, Long;Lee, Young-Dai
    • Journal of Construction Engineering and Project Management
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    • 제2권3호
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    • pp.30-39
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    • 2012
  • Design-build (D&B) has been broadly perceived as an effective project delivery method and become popular in the world. However, the implementation process of this innovative procurement method in Vietnam encounters difficulties due mainly to unfamiliarity and inexperience with the approach. Critical success factors (CSFs) which could be used to enhance the project execution are useful to practitioners in Vietnam if identified. A questionnaire survey was employed to identify CSFs of D&B projects in Vietnam. Parties' competence, especially financial capability, and contract documentation are the most important factors significantly affecting project success. It was also shown that the perspectives of two principal parties in D&B projects on the CSFs are statistically correlated. The identified CSFs were then validated with some various D&B projects. The execution results of CSFs' were compared with the projects' performance measured try key performance indicators (KPIs). The most important success factors of this study were also compared with other countries'. The validation and comparison results provide project participants with some useful information to perform D&B projects better. Practitioners should well perform the identified CSFs to enhance the chance of the success of D&B projects in Vietnam. The findings of this study are useful not only to Vietnamese practitioners but also to others who are concerned about D&B method and plan to employ it in Vietnam in future.

건설업 지식경영체제 구축에 관한 연구 (A Study of Implementing Knowledge Management (KM) in Construction Domain)

  • 박민규;백종건;김대호;김재준
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2001년도 학술대회지
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    • pp.273-278
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    • 2001
  • Since its introduction in mid 1990s, Financial Crisis in Korea, knowledge management (KM) has been considered as a new, optimal way of corporate management style. And a large number of researches, either theoretically or empirically, were carried out in order to find out what the key success factors will be in common. However, though key success factors are extracted, it can hardly be a successful project if those are not well matched for the unique industry characteristics, still more in construction industry. Even we can find some KM precedents in construction industry, it can hardly be revealed how far they exerted themselves in order to match key factors with industry characteristics. Hence, at the dawn of implementing KM, this research work will scrutinize key success factors (KSFs) derived from previous studies and funnel those KSFs into construction domain. Then rearranged KSFs will be proposed with each key issues. Therefore, this article can contribute to setting strategies for KM in construction sector.

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신제품 혁신 성공요인과 성과에 관한 연구 (A Study on Success Factors and Performace of New Products)

  • 이승희;김종호;김영수;김혜경
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2006년도 추계학술대회
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    • pp.167-175
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    • 2006
  • This paper aimed to exam core factors of the success factors of new products and analyze their effects on success. To accomplish this purpose, this study examined previous studies and summarized core factors of success factors of new products. From previous studies, we drawed core factor Core factor is technology factors(marketing skills, technical skills), specific of new product(more innovative, less innovative, cost advantage, competitive advantage), the process of product development(crossfunctional integralion, staff involvement). Except for more innovative factors, the others factors affect on success To be winner , companies must be consider these key factor( less innovative, cost advantage, competitive, advantage, cross-functionalintegration, staff involvement)

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신제품 혁신 성공요인과 성과에 관한 연구 (A Study on Success Factors and Performance of New Products)

  • 이승희;김종호;김영수;김혜경
    • 디지털융복합연구
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    • 제4권2호
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    • pp.27-39
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    • 2006
  • This paper aimed to exam core factors of the success factors of new products and analyze their effects on success. To accomplish this purpose, this study examined previous studies and summarized core factors of success factors of new products. From previous studies, we drawed core factor. Core factor is technology factors(marketing skills, technical skills), specific of new product(more innovative, less innovative, cost advantage, competitive advantage), the process of product development(crossfunctional integration, staff involvement). Except for more innovative factors, the others factors affect on success. To be winner, companies must be consider these key factor(less innovative, cost advantage, competitive advantage, cross-functionalintegration, staff involvement).

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Evaluation of Key Success Factors for Web Design in Taiwan's Bike Case Study

  • LAI, I-Sung;HUANG, Yung-Fu;SIANG, Jie-Hua;WENG, Ming-Wei
    • The Journal of Asian Finance, Economics and Business
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    • 제7권11호
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    • pp.927-937
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    • 2020
  • Global warming awareness through energy conservation is growing due to the regulatory policies issued by governments and voluntary organization that established carbon emission limits. Transportation is one of the major contributors to carbon emissions. Bike will be simultaneously saving money, getting fit and helping to reduce global warming. Web design has been identified as a key factor for the acceptance and success of the websites and electronic commerce. The purpose of this research is to investigate the effective implementation of the proposed Analytic Hierarchy Process (AHP) technique on a bike case study whose company (Bike Company) is involved in web design for a critical component in the demonstration. Survey research used a variety of data collection methods, with the most common being questionnaires and interviews of some exporters. The research results reveal that the top five key success factors are Good reputation, Transaction security, Ease of use, Promotion, and Diversified choices, which provide the guidelines and directions for decision-makers to design effective websites in the current competitive business scenario. The major findings of this study are suggesting that Internet marketing channels are securing the company's relevance, together with paving the way for methods to increase web traffic.

건설프로젝트 성과에 영향을 미치는 ABC 성공요인 분석 (Analysis of ABC Success Factors Affecting Construction Project Performance)

  • 신영수;조진호;김병수
    • 한국건설관리학회논문집
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    • 제23권3호
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    • pp.56-65
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    • 2022
  • 본 연구는 활동기반 재무관리기법인 ABC의 성공요인과 관련한 사례연구를 통해 건설프로젝트에 적용 가능한 요인을 추출한 다음 ABC의 성공요인이 프로젝트성과에 미치는 영향력을 파악하고, 커뮤니케이션의 조절효과를 분석하여 ABC의 핵심 성공요인을 밝혀내고자 하였다. 설문조사 방법은 델파이 기법을 활용하여 온라인 설문방식으로 진행하였다. 통계 분석방법은 SPSS Statistic 20으로 빈도분석과 요인분석을 수행하고 SmartPLS 2.0으로 가설검증을 수행하였다. 분석결과, 품질 이니셔티브와의 연계가 프로젝트성과에 미치는 ABC의 성공요인뿐 아니라 커뮤니케이션 조절효과에도 영향을 미치는 것으로 나타났다. ABC 성공을 위해서는 품질 이니셔티브와의 연계와 커뮤니케이션이 가장 중요한 핵심 성공요인임을 확인할 수 있었다. 본 연구의 결과를 바탕으로 ABC와 품질경영을 잘 연계시킨다면 프로젝트의 성과를 향상하는데 효과를 볼 수 있을 것으로 기대한다.

Key success factors for implementing modular integrated construction projects - A literature mining approach

  • Wuni, Ibrahim Yahaya;Shen, Geoffrey Qiping
    • 국제학술발표논문집
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    • The 8th International Conference on Construction Engineering and Project Management
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    • pp.343-352
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    • 2020
  • Modular integrated construction (MiC) is an innovative construction method where components of a building are manufactured in an offsite factory, trucked to the job site in sections, set in place with cranes, and assembled together to form a whole building. Where circumstances merit, favorable conditions exist and implemented effectively; MiC improves project performance. However, several key factors need to converge during implementation to realize the full benefits of MiC. Thus, a thorough understanding of the factors which are critical to the success of MiC projects is imperative. Drawing on a systematic review of 47 empirical studies, this research identified 25 key success factors (KSFs) for MiC projects. Of these, the five topmost cited KSFs for MiC projects include effective working collaboration and communication among project participants; standardization, optimization, automation and benchmarking of best practices; effective supply chain management; early design freeze and completion; and efficient procurement method and contracting. The study further proposed a conceptual model of the KSFs, highlighting the interdependences of people, processes, and technology-related KSFs for the effective accomplishment of MiC projects. The set of KSFs is practically relevant as they constitute a checklist of items for management to address and deal with during the planning and execution of MiC projects. They also provide a useful basis for future empirical studies tailored towards measuring the performance and success of MiC projects. MiC project participants and stakeholders will find this research useful in reducing failure risks and achieving more desired performance outcomes. One potential impact of the study is that it may inform, guide, and improve the successful implementation of MiC projects in the construction industry. However, the rigor of the analysis and relative importance ranking of the KSFs were limited due to the absence of data.

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