• 제목/요약/키워드: Job Satisfaction

검색결과 4,272건 처리시간 0.029초

중환자실 간호사의 의사소통능력과 인문학적 소양이 전문직 삶의 질에 미치는 영향 (Effects of Communication Skills and Humanistic Knowledge on Professional Quality of Life in Intensive Care Unit Nurses)

  • 조규영;하명남;서미경
    • 중환자간호학회지
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    • 제13권2호
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    • pp.45-59
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    • 2020
  • Purpose : The purpose of this study was to identify relation of the communication skills, humanistic knowledge and professional quality of life and to investigate the enhancing ways of professional quality of life in intensive-care unit nurses. Methods : The study design was a descriptive survey from 152 intensive-care unit nurses, from December 1 to 30, 2019. The data analysis was with ANOVA, Scheffé test, Pearson's correlation coefficient and Multiple regression using the SPSS/WIN 23.0 program. Results : The factors affecting compassion satisfaction were communication skills (β=0.42, p=.001), satisfaction for working (β=0.61, p=.001), marriage (β=0.23, p=.005), humanistic knowledge (β=0.47, p=.008) and these factors explained 35.6%. The factors affecting secondary traumatic stress were job stress (β=0.19, p=.011), number of patients per nurse (β=-0.36, p=.004) and these factors explained 9.4%. The factors affecting burnout were job stress (β=-0.25, p=.001), communication skills (β=-0.29, p=.001), working period(β=-0.18, p=.010), satisfaction for working (β=-0.31, p=.001), self care (β=-0.11, p=.033) and these factors explained 36%. Conclusion : Therefore, it is necessary to develop solution to improve professional quality of life in intensive-care unit nurses. It needs to develop programs to improve communication skills and humanistic knowledge in order to enhance compassion satisfaction and to improve communication skills to prevent burnout.

보건기관 이용 현황 및 만족도와 관련 요인 -'2010지역사회건강조사' 자료를 이용하여- (Related Factors on Health Service Utilization and Satisfaction of Health Center Clients -Using '2010 Community Health Survey'-)

  • 김혜숙;박영희
    • 보건의료산업학회지
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    • 제7권3호
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    • pp.95-109
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    • 2013
  • The objective of this study is to assess the utilization and satisfactions about public health centers in Korea. For the analysis, the study utilize the nationwide data of 229,229 person on '2010 Community Health Survey' of Ministry of Health & Welfare. The statistical methodology used in the study is ${\chi}^2$, ANOVA, logistic regression model and multiple regression model. This study have four major findings. First, the significant affecting socio-demographic factors in utilizing public health center were gender, age, region, national basic living secured, married, income, education, job, state of health, chronic disease, unmet medical needs and utilization reason. Second, the most serviced category of health center user was vaccination both city and rural area and the next was certificate, primary care, health screening, other use, the mother and child in city area, primary care, health screening, certificate, home visiting health in rural area. Third, the significant affecting socio-demographic factors in satisfaction degree on health center service were age, region, national basic living secured, income, education, job, state of health, utilization degree and reason. Fourth, the most satisfied service of health service center was home visiting health in city area and mental health service in rural area and the next was nutritive control and the lowest satisfied service was user of certificate. The utilization and satisfaction on health center service were identified as different with residental area and user's characteristics. The politic effort are needed to support socially disadvantaged class and to narrow regional gap.

의료기관에서의 종합적 품질경영과 관련된 변인분석 (Predictors of Total Quality Management in Health-Care Organizations)

  • 탁기천;류규수
    • 한국병원경영학회지
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    • 제6권3호
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    • pp.46-68
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    • 2001
  • The study was to examine the relationships among those variables related to total quality management and to reveal those variables affecting total quality management in Health-Care Organizations. To study the relationship, a questionaire was designed and sent to 220 hospitals of which the number of beds is over 200 beds. Out of 660 questionaire, 263 questionaire were collected. Data analysis were conducted by using t-test, ANOVA, Pearson correlation coefficients and stepwise multiple regression. The result were as follows: 1. TQM was significantly different according to activities of QI, department of QI, age, and position. 2. Leadership was significantly different according to activities of QI, department of QI, age, and position. 3. Significant differences in the level of satisfaction of employee were found according to activities of QI, department of QI, age, position, and duration of employ. 4. Significant differences in the level of participation of employee were found according to activities of QI, department of QI, and position. 5. Education trainning was significantly different according to amount of bed, activities of QI, department of QI, level of education, kind of job, and position. 6. Medical technique was significantly different according to activities of QI, department of QI, and position. 7. Quality of work was significantly different according to activities of QI, department of QI, age, and position. 8. Significant differences in the level of investigation's system in satisfaction of client were found according to activities of QI, department of QI, kind of job, and position. 9. Positive correlations were observed between TQM and those variables related to TQM. 10. TQM was significantly predicted by the level of satisfaction of employee(40.9%), participation of employee(7.0%), investigation's system in satisfaction of client(2.7%), leadership(1.4%), and medical technique(1.1%), respectively.

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일부 외국인 근로자의 건강상태 및 의료이용에 관한 연구 (The Evaluation of the Health Status of Migrant Workers)

  • 김상순;김애련;김미한
    • 지역사회간호학회지
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    • 제8권1호
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    • pp.3-20
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    • 1997
  • The purpose of this study was to evaluate the physical and mental health status of foreign migrant workers in Korea, and to provide basic data for assessment of industrial Nurses, and to contribute to the improvement of their health status. There were 108 workers who participated in this study. They lived in Seoul and the capital region and the data were collected from 11th August to 23th, 1996. The C.M.I. was utilized for the study. The results obtained by this study were as follows: Digestive system and Inadequacy have the largest portion of the physical and mental illness respectively. With regard to physical and mental illness ac cording to the gender, the frequency of illness experienced by women was higher than men in Genitourinary system and Sensitivity. By ages, there were significant differences between those in their 20's and 30's and in their 40's, particularly Ears and Eyes system. There were significant differences in mental health illness according to educational levels. The middle school graduate group had more health ill ness than the group with higher than high school education in Anxiety. There were significant differences in the rate of job satisfaction. The dissatisfied group had more health illness in Eyes and Ears, Miscellaneous diseases, and Inadequacy. The lower the rate of working condition satisfaction, the higher the frequency rate of physical and mental health illness (Eyes and Ears, Musculoskeletal system, Nervous system, Frequency of illness, Habits, Total physical section, Inadequacy, Depression, Anxiety, Anger, Tension, Total mental section) By the accessibility of health services, the group who has respond to difficult had more health illness in Frequency of illness, Anxiety, Anger, Tension and Total mental section. There were significant differences in the reason of difficulty of health services use concerning Eyes and Ears and Miscellaneous diseases. The most important factor to explain the satisfaction of job and working condition was the satisfaction for supervisor.

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환자대면서비스에 대한 의사의 중요도 인식과 실천간 차이에 미치는 요인 분석 (Analysis of the Gap Between Physician's Perceived Importance and Performance of Interpersonal Care)

  • 김동섭;강혜영;이해종
    • 보건행정학회지
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    • 제18권3호
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    • pp.41-57
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    • 2008
  • To examine the gap between physician's perceived importance and performance of care and to identify factors associated with the gap. A self-administered questionnaire survey was conducted with 91 physicians working in a University hospital in Seoul. The respondents were asked about their perceived importance and actual performance of interpersonal care on a 5-point Likert-type scale, indicating a higher score as higher importance and performance. Interpersonal care was measured by questions modified from the Korean Standard Service Quality Index, which are grouped into 6 categories: basic services, extra services, reliability, courtesy, convenience, and tangibles. Multiple regression analysis was conducted to find out physician characteristics associated with the gap. All of the 6 interpersonal care categories showed lower performance than perceived importance. The respondents tended to have a worse performance than perceived importance as the number of patients per outpatient care session ($\beta$=-0.0204, p<0.05) and the need for customer satisfaction education increase ($\beta$=-0.2226, p<0.05). Female physicians ($\beta$=0.2336, p<0.05) and those with higher job satisfaction($\beta$=0.0096, p<0.05) showed a better performance than perception. Overall, it appears that lower quality of interpersonal care was delivered to patients than the desired level considered by the responding physicians. Based on the regression analysis results, it is suggested that reducing patient volume per session, fulfilling education need for customer satisfaction, and improving job satisfaction may contribute to reduce the gap between physician's perceived importance and performance of interpersonal care.

강원지역 초등학교와 고등학교 영양사의 직무 만족도에 관한 연구 (Assessment of Job Satisfaction of Dietitian in Primary School and High School)

  • 이정실
    • 한국식품영양학회지
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    • 제15권3호
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    • pp.220-227
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    • 2002
  • The purpose of this study was analyzed the general factors that influence school dietitians' satisfaction from their regular duties, the current status of food distribution to students and the relationship between dietitians and their governing authorities. Dietitians of primary school had higher score on direct management and working career. High school dietitian had higher scores on consignment management, freedom in amount of food distribution and number of meals a day. The highest score was on the relationship with other coworkers and the lowest score was on the poor working environment and salary. In general, dietitians in all schools are not satisfied the working environment and salary. Depending upon the duty time, there were differences in the nature of their duties. There was also a significant difference in the nature of duties and the professionalism based on the average income. Even though they got paid less, they felt satisfaction because of the less working times. The amount of labor for those in primary schools was more than the one for dietitians in high schools. It is likely that they got more satisfied when other related People feel satisfied with their own things and duties based on the nature of the duties, discretion of duties, professionalism, relationship with other coworkers and participation in decision making process. It is to develop the nature of the duties for all the dietitians in order to launch the new and right ideas in meal plans for students. It is also to promote and uphold the Professionalism and efficient management programs in association with the stable human resources. Assuming we will come up with a wide and broad nationwide survey, and further research shall be more reliable and objective than any others.

비정규직 임금노동자의 행복에 영향을 미치는 일의 특성 연구 (Characteristics of Work Impact on Contingent Worker's Happiness)

  • 김효선
    • 한국콘텐츠학회논문지
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    • 제18권6호
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    • pp.643-651
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    • 2018
  • 본 연구는 비정규직 임금노동자의 행복에 직장만족도와 일의 특성이 어떻게 영향을 미치는가를 규명하는데 그 목적이 있다. 이를 위하여 본 연구는 한국교육고용패널(KEEP) 12차년도 데이터에서 전일제 비정규직 임금노동자 데이터를 추출하여 기술통계 및 위계적 다중회귀분석을 사용하여 분석하고 다음과 같은 유의미한 결과를 도출하였다. 비정규직 임금노동자는 주당 49시간일하고 평균 208만원을 받고 있었으며 자신의 교육수준이나 기술 및 능력에 비해 낮은 수준의 일을 하고 있다고 보고하였다. 이는 위계적 회귀분석결과 일의 내연적 특성, 즉 기술 및 능력에 비해 낮은 수준의 일을 하는 것이 일터에서의 행복에 영향을 미치고 있었으며, 직장에서의 의사소통과 임금, 근로환경에 대한 만족 역시 비정규직 임금근로자의 행복에 영향을 주고 있었다. 본 연구는 근로자의 행복을 향상시키기 위하여 조직 내 의사소통의 강화와 업무에 몰입할 수 있도록 업무관련 지식 및 보유 기술을 정확히 분석하고 이에 의거한 업무 배치 및 학습자의 정확한 분석을 통해 조직원들을 지원해야 함을 제언하고 있다.

호텔 부서장의 리더십이 신뢰 및 조직 성과에 미치는 영향 (A Study on the Influence of Leadership of the Section Leader on Trust and Business Achievement in Hotels)

  • 송기옥;신인철
    • 한국조리학회지
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    • 제13권4호
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    • pp.92-106
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    • 2007
  • The most important factor in hotel business is the management system of human resources, and focuses on the role of a manager who successfully achieves the business objective. This study is based on a survey conducted on staff members from five-star hotels in Seoul and Gyeonggi Province. It aims to look into the influence of leadership and confidence on a Department Chief in terms of overall business achievement. As a result of the verified analysis of this study is as follows: First, the influence of the Department Chief's leadership on confidence(Estimate=1.083, C.R.=12.977) was the highest. Second, the influence of the Department Chief's leadership on business achievement(Estimate=0.651, C.R.=5.864) was relevantly high. Third, the influence of confidence of the Department Chief on business achievement(Estimate=0.217, C.R.=2.054) was relevantly low, but still beneficial. As a result of this study concludes that in order to enhance business achievement, both leadership and confidence of the Department Chief were crucial. Especially, the Department Chief's leadership had an effect on the level of staff members' satisfaction, devotion and intention to change one's occupation in the form of having trust on the Department Chief. Such a result indicates that the Department Chief's leadership plays an active role in elevating the staff members' satisfaction on their job. An elevated satisfaction level will further enhance trust, business performance, devotion to company, cohesion, and productivity.

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치과위생사용 단축형 주관적 경력성공 측정도구의 타당도와 신뢰도 (Validity and reliability of simplified subjective career success inventory for dental hygienist)

  • 박수옥;조영식
    • 한국치위생학회지
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    • 제21권2호
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    • pp.171-182
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    • 2021
  • Objectives: Recently, subjective career success has been used as a criterion for evaluating career success. The purpose of this study was to develop and evaluate a simplified subjective career success inventory for dental hygienists. Methods: Subfactors of the subjective career success inventory consisted of career satisfaction, employability, and job satisfaction. The validity and reliability of the existing tools were evaluated through the basic items composition, content validity index (CVI), preliminary survey, and main survey process according to dental hygienists. The preliminary survey was composed of 35 questions by verifying the content validity twice from the existing 63 questions, and the main survey was conducted with a total of 12 questions. Samples were conveniently extracted from dental hygienists with a clinical career of ≥3 years and surveyed online from March 12, 2020 to June 30, 2020. Data of 320 people were collected, of which 284 were finally analyzed. The validity and reliability were analyzed using SPSS 18.0 and AMOS 18.0 (p<0.05). Results: The subjective career success was a shortened inventory composed of nine questions, and the overall reliability was Cronbach's α=0.841. Using exploratory factor analysis, three factors were extracted. As a result of the confirmatory factor analysis, each measurement variable significantly explained the latent factor, and the fit of the model was appropriate. The fit of the model was appropriate for the structural equation model. Among the sub-factors of subjective career success, career satisfaction and job satisfaction had a significant effect on intention to stay (p<0.05). Conclusions: The simplified subjective career success inventory developed for dental hygienists was found was found to be a useful tool in terms of reliability and validity.

일학습병행제 학위연계형 학습근로자의 조직유효성 인식분석과 만족/불만족요인 실태조사 (An Analysis on Organizational Effectiveness and Survey on the Factors of Satisfaction/Dissatisfaction of Learning Workers' Perception in Degree Apprenticeship)

  • 명재규
    • 실천공학교육논문지
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    • 제12권2호
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    • pp.331-337
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    • 2020
  • 본 논문은 학위연계형 일학습병행제도의 학습근로자를 대상으로 소속 기업의 조직유효성에 대한 인식을 조사했다. 그 결과 이직의사, 직무성과는 학습근로자가 비교대상인 일반 회사원(근로자)에 비해 높게 나타났으며 조직몰입은 낮게 나타났다. 또한 학습근로자의 학년이 오르고 성적이 높을수록 직무만족이 높아지고 좋은 성적인 학습근로자의 직무소진이 줄어드는 경향을 보였으며 1학년에 비해 2, 3, 4학년이 이직의도가 높게 나타났다. 추가적으로 학습근로자의 만족요인과 불만족요인의 조사 결과 대학의 OFF-JT교육보다 현장의 OJT 관리가 강화되어야 함을 보여준다. 이러한 결과는 일학습병행제에 참여하는 기업이 학습근로자의 역량개발 뿐 아니라 교육지원, 인사관리, OJT 운영 등의 영역에서 지금보다 수준 높은 관리가 필요하며 제도적인 측면에서는 학위연계형의 발전을 위해서 학습시간 및 참여기업의 학습자관리에 대해 보완책이 필요하다는 점을 보여준다.