• 제목/요약/키워드: Job Process

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노인장기요양시설 요양보호사의 직무특성이 조직의 맥락적 성과에 미치는 영향: 직무태도와 조직풍토의 이중매개효과 (A Study on the Impact of Caregivers' Job Characteristics on Organizational Contextual Performance in Long-Term Care Facilities for the Elderly)

  • 윤일현
    • 문화기술의 융합
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    • 제10권3호
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    • pp.675-681
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    • 2024
  • 본 연구는 노인장기요양 시설의 요양보호사를 대상으로 요양보호사의 직무특성과 조직의 맥락적 성과에 관한 매개효과를 실증 검증한 연구로서 직무태도, 조직풍토의 이중매개효과를 실증분석 하는 것을 목적으로 한다. 본 연구를 위하여 노인장기요양 시설에서 근무하고 있는 요양보호사 274명을 대상으로 하였다. 수집한 자료 분석은 SPSS Process macro를 사용하였다. 다음과 같은 연구결과가 나왔다. 먼저, 요양보호사의 직무특성, 직무태도, 조직풍토, 맥락적 성과는 유의미한 정적 상관관계를 가지고 있었다. 둘째, 요양보호사의 직무특성과 맥락적 성과 사이에 직무태도, 조직풍토는 이중매개효과가 있었다. 셋째, 요양보호사의 직무특성과 맥락적성과 사이에 직무태도와 조직풍토는 유의한 매개효과 경로가 있는 것으로 확인되었다. 연구를 바탕으로 요양보호사의 직무성과를 향상할 수 있는 심리적인 자발적인 직무역량 방안 마련과 후속 연구를 제안하였다.

Change Antecedents, Explicit Reactions and Consequences for Revolution and Evolution: A Case Study of Commercial Banks in Pakistan

  • SHAFIQ, Madiha;SAEED, Bilal Bin
    • The Journal of Asian Finance, Economics and Business
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    • 제9권5호
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    • pp.119-133
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    • 2022
  • The purpose of this study is to examine how change recipients react to change (affective commitment to change) and how change leads to positive consequences (job satisfaction) in Revolution and Evolution, taking into account the change content (perceived change impact), change context (change climate), and change process (participation in the change process). The present study uses a deductive approach with an exploratory research design. Data was collected from 254 employees of the head offices of three major banks, who have gone through Revolution, and 354 employees of the head offices, three banks who have gone through Evolution in the last five years. The hypothesized model is tested and analyzed through structural equation modeling using SmartPLS. The findings revealed that, in the case of Revolution, the presence of the favorable context and process might revert the negative perception of the change and lead towards explicit positive reactions (affective commitment to change) and change consequences (job satisfaction). In the case of Evolution, the change can be more effectively implemented using favorable context and process by achieving explicit positive reactions (affective commitment to change) and change consequences (job satisfaction).

대학병원 급식업무 개선 사례 연구 (Case Study on Job Flow Improvement of Foodservice at a University Hospital)

  • 김형미;양일선;박은철;임현숙
    • 한국의료질향상학회지
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    • 제7권2호
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    • pp.244-261
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    • 2000
  • Background : In order to cope with changes in the management environment at hospitals, increased interests are drawn in patient foodservice system on Continuous Quality Improvement Activity as the method of approaching a quality food service and effective management. Thus, as a part of this activity, this study was conducted to evaluate job flow improvement that was already performed and the results of that process at the dietetic department of a university hospital, focusing on improving management. Method : On February 15 of 1998. the dietetic department formed a job flow-improvement to decide on the priority of job flow improvement, and prepared specific action strategies and schedule of the priority: after a 5 month process period, job improvement achieved on June 15. 1998. Also, economic achievement of the task was evaluated through labor productivity analysis and cost-benefit analysis. Results : The patient food service system which was managed decentralized at the present hospital was centralized, some steps of the food service process were integrated, and quality of patient food was improved. Also, as a solution of the problems expected when conducting job flow improvement was made on food service equipments and utensils. The result of evaluating the job flow improvement that labor productivity improved by 18.2% compared to before the improvement and the result of the analysis of cost-benefit showed that Benefit-Cost (B/C) ratio was 2.22. showing financial merit on the investment. Conclusions : Continuous Quality Improvement Activity needs to be initiated and conducted in the future in various areas of hospital foodservice system in order to actively adopt to ever changing hospital management environment. In order to achieve this goal, many researches and more efforts need to be put in by people in charge of hospital food service management, and interests and support are needed from hospital policy makers.

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시뮬레이션 기반 적응형 실시간 작업 제어 프레임워크를 적용한 웨이퍼 제조 공정 DEVS 기반 모델링 시뮬레이션 (DEVS-based Modeling Simulation for Semiconductor Manufacturing Using an Simulation-based Adaptive Real-time Job Control Framework)

  • 송해상;이재영;김탁곤
    • 한국시뮬레이션학회논문지
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    • 제19권3호
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    • pp.45-54
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    • 2010
  • 반도체 제조공정에 내재된 복잡성은 작업일정(job scheduling) 문제를 해석적 방법으로는 풀기 어렵기 때문에 보통 시스템 파라미터의 변화에 대한 효과를 이산사건 모델링 시뮬레이션에 의존하여 왔다. 한편 장비 고장 등 예측 불가능한 사건들은 고정된 작업일정 기법을 사용할 경우 전체 공정의 효율을 악화시킨다. 따라서 이러한 불확실성에 대해 최적의 성능을 내기 위해서는 작업일정을 실시간으로 대처 변경하는 것이 필요하다. 본 논문은 반도체 제조 공정에 대해 시스템 제어관점의 접근방법을 적용하여 이 문제에 적응형 실시간 작업제어 틀을 제안하고, DEVS 모델링 시뮬레이션 환경을 기반으로 제안된 틀을 설계 구현하였다. 제안된 방법은 기존의 임기응변적인 소프트웨어적인 방법에 비추어볼 때 전체 시스템을 이해하기 쉬우면서도 또한 추가되는 작업제어 규칙도 쉽게 추가 적용할 수 있는 유연성을 장점으로 가지고 있다. 여러 가지 실험결과 제안된 적응형 실시간 작업제어 프레임워크는 고정 작업규칙 방법에 비해 훨씬 나은 결과를 보여주어 그 효용성을 입증하였다.

간호사의 지식관리활동과 조직유효성과의 관계 (Relationship between Knowledge Management Process and Organizational Effectiveness in Clinical Nurses)

  • 정석희
    • 간호행정학회지
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    • 제9권3호
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    • pp.415-427
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    • 2003
  • Purpose: The purpose of this study was to investigate the degree and pattern of knowledge management process, and to identify the relationship between knowledge management process and organizational effectiveness in clinical nurses. Method: Participants were 665 regular clinical nurses who had worked for over 1 year in general units of 9 tertiary medical hospitals including 2 national university hospitals, 5 university hospitals, and 2 hospitals founded by business enterprises. Data were collected from March to May 2003 through questionnaires. Four structured instruments were used to collect the data: Knowledge Management Process Scale(Jeong, Lee, Lee, & Kim, 2003), cCommitment Questionnaire(Mowday, Steers, & Porter, 1979), General Satisfaction Scale(CooK, Hepworth, Wall, & Warr, 1981), and one for general characteristics. The data were analyzed using factor analysis, reliability analysis, descriptive analysis, cluster analysis, one-way ANOVA, Scheffe test, correlation analysis with the SPSS for Windows 10.0 program. Result: 1) The average score for knowledge management process in nurses was $3.08{\pm}.54$ on a 5-point Likert scale. In order from highest mean score, the elements of knowledge management process, were Knowledge $Utilization(3.35{\pm}.57)$, Knowledge $Sharing(3.07{\pm}.58)$, Knowledge $Creation(2.99{\pm}.63)$, and Knowledge $Storage(2.91{\pm}.82)$. 2) Four knowledge management patterns for nurses, which were derived from cluster analysis, were inactivate pattern, delayed pattern, activate pattern, and high-activate pattern of knowledge management. 3) The degree of knowledge management process activation and 4 elements of knowledge management process, Knowledge Creation, Knowledge Storage, Knowledge Sharing, and Knowledge Utilization, were significantly correlated with nurses' organizational commitment and job satisfaction(p=.000). 4) The nurses' organizational commitment and job satisfaction showed significant differences according to the knowledge management patterns derived from cluster analysis of high-activate pattern, activate pattern, delayed pattern, inactivate pattern(p=.000). Conclusion: These results suggest that there are four knowledge management patterns for nurses, and knowledge management process positively affects the nurses' organizational commitment and job satisfaction. From the above findings, knowledge management process is empirically verified as a useful and effective method to increase organizational effectiveness, and develop the organization.

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병원 종사자의 워라밸이 직무열의와 직무성과에 미치는 영향 - 부산·경남지역을 중심으로 - (The Effects of Hospital Employees's Work-Life Balance on Job Engagement and Job Performance - Focusing on Busan and Gyeongnam Province-)

  • 지재훈;허성은
    • 융합정보논문지
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    • 제11권10호
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    • pp.230-238
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    • 2021
  • 본 연구는 병원 종사자의 워라밸과 직무성과의 관계에서 직무 열의의 매개효과를 파악하고자 하였다. 부산·경남 소재의 병원 종사자를 대상으로 구조화된 설문지를 이용한 자기기입식 설문조사를 통해 수집된 자료를 SPSS 26.0와 Process Macro 프로그램을 사용하여 분석하였다. 분석 결과, 직무성과인 역할 내 성과와 역할 외 성과에 직무 열의가 가장 큰 정(+)의 영향을 미쳤으며, 워라밸은 직무 열의를 높이는 요인으로 검정되었다. 또한, 워라밸이 직무성과에 직접적으로 정(+)의 영향을 미치기도 하였으나, 직무 열의를 매개로 간접적으로 영향을 미치기도 하였다. 특히, 워라밸과 역할 외 성과간의 관계에 있어서 직무 열의는 완전 매개하는 것으로 검정되었다. 조직 차원에서 병원 종사자의 직무성과를 향상시키기 위해서는 직무열의를 높여야 하는데, 그 일환으로 워라밸을 중시하는 조직 문화를 구축하기 위한 노력이 필요함을 의미한다.

통합건강관리간호사 역할규명을 위한 직무분석: 연 회원제 건강관리 서비스 중심 (Job Analysis of Health Guide Nurse for Role Identification: Focusing on Annual Health Guidance Membership Service)

  • 심원희;이주연
    • 간호행정학회지
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    • 제22권2호
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    • pp.129-136
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    • 2016
  • Purpose: The aim of this study was to identify nurses' role in the delivery of health guidance service within the annual health guidance membership service. Methods: Dynamic job analysis process was applied with vertical job analysis and horizontal job analysis through a focus group workshop and expert survey. Results: As a result of this study, job description was established with 4 duties, 11 tasks, 60 task elements. Major duties consisted of 'professional nurse practice', 'coordination and cooperation', 'education and consultation', and 'administrative work and improvement'. A job process map was also framed. Conclusion: The results can be used to establish nurses' role in providing health care service. Ongoing research on nurse's role as a health guider will be a fundamental base for health care service development and will contribute to expansion of common health management services.

How Entrepreneurial Proclivity Affects Job Engagement and Satisfaction of Retail Employees

  • LEE, Myoung-Soung;JEONG, Gap-Yeon
    • 유통과학연구
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    • 제17권8호
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    • pp.67-76
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    • 2019
  • Purpose - This research examined whether entrepreneurial proclivity of retail employees affects job engagement and satisfaction, which are job-related positive aspects; and whether job engagement affects job satisfaction. Research design, data, and methodology - To accomplish this purpose, data were collected for 224 retail employees working in the distribution industry in the Republic of Korea. Reliability, validity, and hypotheses were tested through structural equation modeling, and mediating effects of job engagement between entrepreneurial proclivity and job satisfaction were verified through the bootstrap method by using the process model. Results - The results show that innovativeness and progressiveness in entrepreneurial proclivity positively affected job engagement and job satisfaction, but risk-taking did not affect either job engagement or job satisfaction. Also, this research confirmed that job engagement positively affects job satisfaction. Conclusions - This study contributes to the retail literature by applying the concept of entrepreneurial proclivity in the retail employee context. This study puts forward empirical evidence that identifies the effect of entrepreneurial proclivity as a job resource that influences job engagement and job satisfaction in the JD-R model. Thus, this study surmounts the limitation of prior studies by examining entrepreneurial proclivity from the aspect of retail employees.

팀구성원 특성과 팀과정이 팀효과성에 미치는 영향에 관한 연구 (The Effect of Team Member Characteristics and Team Process on Team Effectiveness)

  • 이욱기
    • 대한안전경영과학회지
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    • 제6권1호
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    • pp.269-281
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    • 2004
  • This study aims to examine the effects of team member characteristics(change reception, work understand) and team process(potency, social support, workload sharing, communication and cooperation within the team) to team effectiveness(job commitment, job satisfaction and productivity), As the result, both team member characteristics and team process have positive relations with team effectiveness.

지연 스케쥴을 허용하는 납기최소화 잡샵 스케쥴링 알고리즘 (Dispatching Rule based Job-Shop Scheduling Algorithm with Delay Schedule for Minimizing Total Tardiness)

  • 김재곤;방준영
    • 산업경영시스템학회지
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    • 제42권1호
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    • pp.33-40
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    • 2019
  • This study focuses on a job-shop scheduling problem with the objective of minimizing total tardiness for the job orders that have different due dates and different process flows. We suggest the dispatching rule based scheduling algorithm to generate fast and efficient schedule. First, we show the delay schedule can be optimal for total tardiness measure in some cases. Based on this observation, we expand search space for selecting the job operation to explore the delay schedules. That means, not only all job operations waiting for process but also job operations not arrived at the machine yet are considered to be scheduled when a machine is available and it is need decision for the next operation to be processed. Assuming each job operation is assigned to the available machine, the expected total tardiness is estimated, and the job operation with the minimum expected total tardiness is selected to be processed in the machine. If this job is being processed in the other machine, then machine should wait until the job arrives at the machine. Simulation experiments are carried out to test the suggested algorithm and compare with the results of other well-known dispatching rules such as EDD, ATC and COVERT, etc. Results show that the proposed algorithm, MET, works better in terms of total tardiness of orders than existing rules without increasing the number of tardy jobs.