• Title/Summary/Keyword: Job Performance Competency

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Job Analysis of School Health Teachers Working at High School using DACUM Technique (고등학교 보건교사 DACUM 직무분석)

  • Cho, Kyung Sook
    • Journal of the Korean Society of School Health
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    • v.29 no.3
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    • pp.167-179
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    • 2016
  • Purpose: This study was performed to analyze the job of school health teachers working at high schools in Seoul, using DACUM (Developing a curriculum), a method for analyzing job-focused competency. Methods: A DACUM workshop was held to define school health teachers' role and identify their duties and tasks. For the workshop, a committee was organized, consisting of 5 school health teachers. Finally, the developed contents, after validation, were made into a survey asking about school health teacher's duties and tasks and the survey was carried out on 37 school health teachers. Results: 14 duties and 90 tasks were identified on the DACUM chart. The importance, difficulty, and frequency of the tasks were represented with ${\alpha}$ bet A, B, and C, with A being the highest degree. The duty with the biggest determinant coefficient (DC) was 'management of emergency patients' (DC=7.95), while the lowest was 'management of health clinic supplies' (DC=4.33). In terms of tasks, the one with the biggest DC was 'conducting physical assessment for emergency patients' (DC=7.8), followed by 'conducting health classes' (DC=7.79). 'Supervising school lunch' (DC=2.02) and 'supervising self-study' (DC=2.42) were the tasks with the smallest and the second smallest DC. Conclusion: The results of the study show that school health teachers'job expanded to include preventive activities such as health education, health counseling, and health promotion activities. The results of this study can serve as basic data for developing training programs for school health teachers as well as an evaluation-scale to measure school health teachers' job performance.

Effect of Customer Experience Management Capability on Job Satisfaction and Customer Orientation of Service Firms : Focus on the Bank Service (서비스기업의 고객경험관리역량이 직무만족 및 고객지향성에 미치는 영향 : 은행서비스를 중심으로)

  • Joung, HyunSuk
    • Journal of Korea Society of Industrial Information Systems
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    • v.27 no.5
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    • pp.99-117
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    • 2022
  • This study examines the effect of customer experience management capability of a bank and job satisfaction and customer orientation of the frontline employee in bank. The proposed research model and developed hypotheses were tested using structural equations modeling based on data collected from 321 employees working in banks. The results of the study confirm the positive effects of employee training, employee empowerment, employee evaluation, cross functional work of customer experience management capability is job satisfaction and customer orientation. But channel integration is not supported job satisfaction and customer orientation. Performance management influenced customer orientation through job satisfaction. The study provides On a theoretical level valuable insights into the customer experience management competency at the organizational unit and but there is also a limitation that firms the is limited.

Effects of Emotional Labor and Compassion Competence on Dental Hygiene Performance in Dental Hygienists

  • Kim, Sun-Mi;Kim, Young-Im
    • Journal of dental hygiene science
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    • v.21 no.2
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    • pp.79-85
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    • 2021
  • Background: This study examines the relationship between the emotional labor and compassion competence of clinical dental hygienists. It attempted to provide basic data to establish a plan to increase the dental hygiene performance of clinical dental hygienists in the future by identifying the factors influencing the dental hygiene work performance. Methods: This study is aimed at clinical dental hygienists working at the Jeollabuk-do Dental Clinic from April to June 2020 by the Convenience Sampling Method. An online survey site program was used to explain the purpose and purpose of the study on social media including the dental hygienist community, and distribute a URL that allows you to participate in the survey only if you agree to the study. Results: In emotional labor, there was a significant difference in job satisfaction and marital status, and in compassion competence, there were significant differences in job satisfaction, final education, and marital status by group. In dental hygiene work performance, compassion competency showed a statistically significant positive correlation. In other words, it was found that the higher the compassion competence, the higher the dental hygiene work performance. It was found that the total number of years worked and the compassion competence that influenced dental hygiene work performance were statistically significant. Conclusion: In summary, in order to improve the dental hygiene work performance of clinical dental hygienists, it is necessary to compassion competence with the subject. To this end, it is believed that various supports, measures, and systematic management should be implemented to compassion competence of clinical dental hygienists.

An Outcome-Based Approach in Medical Curriculum Development (성과중심교육과정 개발절차에 대한 고찰)

  • Ahn, Jae Hee;Yang, Eunbae B.
    • Korean Medical Education Review
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    • v.15 no.1
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    • pp.9-18
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    • 2013
  • An outcome-based curriculum is perceived to be one alternative educational approach in medical education. Nonetheless, it is difficult for curriculum developers to convert from traditional curriculum to an outcome-based curriculum because research documenting its development process is rare. Therefore, this study aims to introduce the development process and method of outcome-based curriculum. For the purpose of this study, we used diverse data analyses, such as an existing literature search, development model analysis, and case analysis. We identified five phases from the analysis. First, the curriculum developers analyze the physician's job or a high performer in a medical situation. Second, curriculum developers extract outcomes and competencies through developing a curriculum, affinity diagraming, and critical incident interviews. Third, curriculum developers determine the proficiency levels of each outcome and competency evaluation methods. Fourth, curriculum developers conduct curriculum mapping with outcomes and competencies. Fifth, curriculum developers develop an educational system. Also, it is important to develop an assessment system for the curriculum implementation in the process of developing the outcome-based curriculum. An outcome-based curriculum influences all the people concerned with education in a medical school including the professors, students, and administrative staff members. Therefore, curriculum developers should consider not only performance assessment tools for the students but also assessment indicators for checking curriculum implementation and managing curriculum quality.

Desirable Major Education through a Survey on the Needs of Education Subjects

  • CHUN, Bong-Jae;PARK, Hyeon-Young;LEE, Se-Rin;LIM, Hyeon-Jin;KWON, Young-Eun;KWON, Lee-Seung
    • Journal of Wellbeing Management and Applied Psychology
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    • v.4 no.3
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    • pp.10-22
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    • 2021
  • Purpose: This study aims to be used as a reference for setting the direction of university major education & policy. Research design, data and methodology: The satisfaction survey were nine major curriculum surveys for each college, targeting students enrolled in a university. One university consisted of 9 colleges and 49 departments or majors. The survey period is approximately one month. Results: The highest item in the major curriculum reflects the educational goal of the department, with a score of 3.95. Conversely, the lowest item is 3.65 points, indicating that the major curriculum offers a wide range of subjects to choose from. As the questions are higher than the average score (3.83 points), the major curriculum is helping me grow my competency through academic achievement (3.90 points), the major curriculum is helping me set my career and finding a job (3.88 points), The major curriculum suggests specific performance standards for judging the achievement of a set target competency (3.88 points), and the major curriculum reflects social demands and changes (3.85 points). Conclusions: Students want that their major education faithfully reflects the educational goals of their major and that major education helps their ability to grow for academic achievement.

Effects of Outplacement Program's Self-determination Factors on Self-efficacy, Psychological Well-being and Learning Performance (전직지원 프로그램의 자기결정성 요인이 자기효능감, 심리적 안녕감, 학습성과에 미치는 영향)

  • Kim, Seonggwang;Choi, Hyogeun;Kwon, Dosoon
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.15 no.1
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    • pp.133-155
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    • 2019
  • The economic growth has made our lives more prosperous than the past, and the development of science fueled the era of 100-year lifespan. It is now distinct to us that preparation for life after retirement is not a choice but an imperative. In the meantime, outplacement programs have driven many to challenge and start a new chapter in life. This paper measures the characteristics of outplacement programs based on the self-determination factors; empirically examines how those characteristics influence on learning performance through self-efficacy and psychological well-being; concludes by proposing effective and productive ways for young adults and senior employees who are in search for new jobs. To test the research hypothesis, a survey was conducted among job searchers who have been previously provided with outplacement programs. The results are as follows: First, self-perceived autonomy has significant influences on self-efficacy and psychological well-being. Second, self-perceived competency has significant influences on self-efficacy and psychological well-being. Third, perceived relationship has no significant influence on self-efficacy and psychological well-being. Fourth, self-efficacy showed significant influences on psychological well-being, while not showing on learning performance. Fifth, psychological well-being has no significant influence on learning performance. This paper finds its academic significance in its theory-based approach to outplacement service program; research variables and examination are not based on researcher's arbitrary choice. This paper is also practically significant in that it discovered that outplacement service alleviates psychological stress caused by job relocation, and guarantees stable life after retirement.

Impact of the empowerment of dental personnels (임파워먼트가 치과 의료종사자에게 미치는 영향)

  • Lee, Hye-Kyung
    • Journal of Korean society of Dental Hygiene
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    • v.10 no.2
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    • pp.297-310
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    • 2010
  • Objectives : The purpose of this study was to verify the impact of the empowerment of dental personnels as one of variables affecting the performance of dental institutions and to seek ways of boosting their organizational productivity. Methods : The subjects in this study were dental personnels who worked in dental institutions. After three investigators were trained, a pilot survey was conducted from October 20 to November 20, 2009, and the questionnaire used in the pilot survey was finalized. The collected data were analyzed with a SPSS(Statistical Package for the Social Science) WIN 12.0 program. The findings of the study were as follows: Results: 1. The dental personnels investigated got 3.98 in meaningfulness, one of the empowerment factors. They found a meaning in their job when they performed it. 2. The dental personnels who were older were more excellent in self- determination and influence, and age made a significant difference to their empowerment. 3. The dental personnels who were better educated were more superior in terms of empowerment, and academic credential made a significant difference to their empowerment factors was statistically. 4. The dental personnels whose yearly salary was larger were more which were the factors of empowerment of each factor was statistically significant. 5. Dental health agency workers less than three years accounted for most of 152 people were working longer duration of empowerment as a whole was that each of the factor scores. Empowerment of each factor was statistically significant. 6. The dental hygienists made up the largest group among the dental institution employees, and the kind of occupation made a significant difference to meaningfulness, competency and influence, which were the factors of empowerment. 7. The greatest group of the dental personnels worked in dental clinics, and the dental hospital employees surpassed the dental clinic employees in competency, self-determination and influence. There was a significant difference in the influence factor according to the type of dental institutions. Conclusions : Thus, the dental personnels were more aware of the meaningfulness factor when their perception of the job-related empowerment was checked, and it indicated that most of them attached importance to meaningfulness during their job performance. But just employees who worked in dental institutions located in particular regions were examined, the findings might not be generalizable. In the future, more extensive research should be implemented, and the sorts of programs that could stir up empowerment among dental institution employees or bolster organizational empowerment should be developed.

Understanding of the Career Development in the Job Shadowing of the Beauty Major College Students (뷰티미용전공 전문대학생의 간접적 직무체험 (Job Shadowing)에서 직업진로 발달의 이해)

  • Cho, Eun-hee;Park, Joo-Ho
    • Journal of vocational education research
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    • v.37 no.1
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    • pp.77-100
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    • 2018
  • The purpose of this study was to explore how the college students of the beauty department changed their perspective about jobs, career development, and self-reflection in the process of job shadowing. We selected 8 students who were enrolled in the beauty department of a college located in the capital area and conducted individual in-depth interviews with them. According to the result of the study, First, participants have learned attitude, knowledge, competence, and an important matter necessary to achieve a excellent performance in the beauty job. In particular, they figured out that a core competency for a successful beauty job is to share a social relationship with the clients. Second, they recognized that doing a beauty job is very tough and then set a criteria to make a decision of their future job. Doing a Job shadowing made them being change in the area of job and their job perspective. Finally, they looked themselves back how they are satisfying with developing their career at the beauty department. This study is significantly meaningful in that it contextually showed how the college students are developing their job careers through an indirect job experience from a constructive point of view. Moreover, this study is different from the existing studies focusing on student's direct work experiences such as the existing internship programs, which focused on exploring the student's indirect work experience and the process of their vicarious learning. The result of the current study has a practical implication in terms of providing a basic perspective for career education for students of colleges.

Job Analysis of the Nursing Unit Managers of Women's Hospital Using DACUM Analysis (DACUM 직무분석 기법을 이용한 여성병원 간호단위관리자의 직무분석)

  • Son, Kyoung-Suk;Cho, Kyung Sook
    • Women's Health Nursing
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    • v.25 no.3
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    • pp.239-257
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    • 2019
  • Purpose: To analyze the job of nursing unit managers working at women's hospital, using DACUM (developing a curriculum), DACUM is a method for analyzing job-focused competency. Methods: This study involved a descriptive survey. A DACUM workshop was held to define women's hospital nursing unit managers' role and identify their duties and tasks. For the workshop, a committee was formed consisting of 5 women's hospital nursing unit managers. Finally, after validation, the developed contents were made into a survey asking about nursing unit manager's duties and tasks. Results: Sixteen duties and 83 tasks were identified on the DACUM chart. The importance, difficulty, and frequency of the tasks were ranked in terms of A, B, and C, with A being the highest degree. Eight tasks received A's all in importance, difficulty, and frequency of performance. The 8 tasks were: 'taking over', 'taking care of seriously ill patients on handover', 'ward rounding', 'analyzing and resolving demands identified during handover and patient tour', 'reporting patient status during rounding', 'promoting breast-feeding', 'uterine contraction, and training for breast-feeding'. The duty with the biggest determinant coefficient (DC) was 'patients complaint management' (DC=7.09). Based on tasks, the one with the biggest DC was 'solving patient and patient guardian's complaints' (DC=7.53), followed by 'making infection control guidelines' (DC=7.5). Conclusion: When expanding the nursing staff of the hospital, women's hospitals nursing unit managers also need to use administrative functions as intermediaries to focus on the operation management of the entire hospital rather than direct nursing to suit their role.

The Analysis of Research Trends in Korea on Nursing Informatics Competencies: A Scoping Review (간호정보역량 국내 연구동향 분석: 주제범위 문헌고찰)

  • Roh, Min;Kang, Hyun Seon;Kwon, Yong Eun
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.779-790
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    • 2022
  • The purpose of this study was to identify research trends related to nursing informatics competency and to present further directions. This study was scoping review designed and used methodological framework by Arksey and O'Mally. The reviewed study were found through electronic databases and published from January 2000 to December 2021. There were a total of 18 studies that were included in the analysis. The framework is comprised of evaluating the characteristics and the topic of research conducted. Research in regards to nursing informatics competency has increased after 2010, and quantitative research and research with nurses as the primary subject accounted for the majority of the studies performed. Factors that influenced the outcome for the nursing informatics competency were education, position, and key variables were work performance, self-leadership, job satisfaction, nursing work achievements, nursing organizational culture, and working environment. This research is significant that it systematically reviewed the nursing informatics competency and set a direction for further studies. In the further study, it is necessary to reflect changes in the health care system and nursing work environment and it is suggested to develop educational programs to improve nursing informatis competency for nurses and nursing students.