• 한국치위생학회지
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• 제16권6호
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• pp.835-847
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• 2016

Objectives: The purpose of the study was to investigate the influences of job performance of dental hygienists on emotional labor evaluation. Methods: A self-administered questionnaire was completed by 203 dental hygienists working at dental hospitals and clinics in Gyeongnam and Busan from May 2014 and March 2015. The study instruments comprised general characteristics of the subjects (9 items), job performance competency (44 items), and emotional labor evaluation (29 items) by Likert 5 point scale. Data were analyzed by SPSS 21.0 program and AMOS 18.0 program. Results: Those who had turnover intention showed higher scores in the dental treatment cooperation category and overall job performance than those who had not. Higher job performance was shown in those who had more work experience and higher salary. The scores of emotional labor evaluation were higher in the group of higher salary and team and department leaders. The job performance had a significant impact of the emotional labor evaluation. Conclusions: The job performance of dental hygienists had a significant influence on the emotional labor evaluation. Psychologic stress by work caused the dental hygienists to have depression and lower quality of life.

• 유통과학연구
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• 제14권12호
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• pp.141-151
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• 2016

Purpose - Salesperson perceptions of the fairness and accuracy of a performance evaluation system were examined by managerial and professional employees of large organization. The performance evaluation process is central to many personal decisions such as attitude for job and sales performance. This study investigates the relationship between perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. The main purpose of this study is to develop and empirically test a comprehensive model of salespersons' perceived evaluation fairness on sales performance. For this purpose, we identified the structural relationship between perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. Also we investigate the mediating effects on job satisfaction and organizational commitment between perceived evaluation fairness and sales performance. Research design, data, and methodology - To empirically test these relationships, data were collected by in-depth interviews from sales managers and questionnaire surveys from 300 salespersons who work for sales area (credit card company, insurance company). Demographically, the overall sample was 91.6% female, 77.9% 30s and 40s, and 34% college educated, with an average tenure with their present organizations of 4 years. The questionnaire was composed of total 20 items dealing with frequency, quality, and consequences of perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. To test the research hypotheses, collected data analyzed by confirmatory factor analysis (CFA) and structure equation model (SEM). Results - Through extensive and rigorous literature review process of related literature(Perceived evaluation fairness, Job satisfaction, Organizational commitment, Sales performance), research model and research hypothesis was set up. This study obtains the following research results. First, perceived evaluation fairness has a positive effect on job satisfaction, whereas the effects of perceived evaluation fairness on organizational commitment and sales performance did not show statistically significant result. Second, job satisfaction and organizational commitment have complete mediating roles to the relationship between perceived evaluation fairness and organizational commitment, and relationship between perceived evaluation fairness and sales performance. Conclusions - Based on the results, salespersons' perceived evaluation fairness is one of the key independent variable for making high job satisfaction, organizational commitment, and sales performance. Finally the theoretical, managerial implication and research limitations are mentioned in the discussion.

• 한국보건간호학회지
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• 제26권1호
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• pp.137-146
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• 2012

Purpose: The purpose of this study is to evaluate the work environment and job satisfaction of hospital workers and to assess their effects on quality of services under the national long-term care hospital evaluation (hereafter, national evaluation), which has implemented since 2008. Methods: A self-administered survey was conducted on 178 hospital workers' at 18 hospitals in Chungcheong province, Korea. Survey questionnaires include questions about respondent' awareness of the national evaluation and any change in work environment and job satisfaction under the national evaluation. We used a path analysis to assess the effects of work environment and job satisfaction on quality of services. Results: Results showed that the effects of the national evaluation on work environment and job satisfaction were positive, which, in turn, leads to better quality of services. Improvements in the work environment under the national evaluation have resulted in increased job satisfaction. High scores for job satisfaction showed a significant association with the quality of services provided in long-term care hospitals. In addition, the national evaluation itself had a positive effect on improving quality of services. Conclusions: In order to facilitate quality improvement activities under the national evaluation, it is suggested that workers be provided with education and training. Continuous efforts to improve work environment and to enhance job satisfaction would lead to provision of better quality of services in long-term care hospitals.

• 융합보안논문지
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• 제16권6_2호
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• pp.73-82
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• 2016

이 연구는 민간경비원의 직업선택동기가 직업선택평가 및 직무태도에 미치는 영향을 검증하고자 수도권에 분포되어 있는 8개의 업체에 직접 방문하여 유층집락무선표집법을 통하여 2015년 5월 1일 부터 10월 10일까지 총 5개월간에 걸쳐 설문조사를 실시하였다. 설문지는 총 240부를 배포하여 회수된 220부의 설문지를 분석에 활용하였다. 수집된 설문지는 SPSS 21.0, AMOS 21.0프로그램을 활용하여 분석하였으며, 통계분석 기법은 신뢰도분석, 요인분석, 상관분석, 구조모형 분석 등이 사용되었으며, 통계적 유의 수준은 .05로 설정하였다. 이와 같은 방법과 절차에 따른 자료 분석을 통하여 본 연구에서 얻은 결과는 다음과 같다. 직업선택동기는 직업선택평가와 직무태도에 유의한 영향을 미치고, 직업선택평가는 직무태도에 유의한 영향을 미친다. 하지만, 직업선택평가는 직업선택동기와 직무태도 간의 관계에서 매개역할을 하지 않은 것으로 조사되었다.

• 한국비블리아학회지
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• 제28권1호
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• pp.229-252
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• 2017

국내에서 사서직무만족도 연구는 꾸준히 진행되어 왔다. 그러나 직무만족 평가지표 자체에 관한 연구는 거의 이루어지지 않았고, 대부분의 직무만족도 평가는 오래전에 개발된 국외의 지표를 사용하고 있기에 평가지표에 관한 연구가 반드시 필요한 시점이다. 본 연구는 사서 직무만족도에 대한 68편의 학위논문을 대상으로 최근으로부터 10년씩 기간을 구분하고 평가요인의 시대별 흐름과 관종별 차이를 분석하였다. 그 결과 시대별 흐름에는 평가요인의 변화가 있었으며 도서관 유형 간의 차이는 미미했다는 것을 확인하였다. 본 연구는 나아가 요인, 문항, 현재 모두 반영될 수 있는 세 가지 기준을 적용하여 12개의 평가요인과 39개의 설문문항으로 구성된 사서직무만족에 대한 표준평가지표를 제시하였다.

• International journal of advanced smart convergence
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• 제7권4호
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• pp.121-127
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• 2018

This paper develops and builds an Integrated Assessment System for National Competency Standard Professional Basic. The integrated evaluation system for basic job competency in the National Competency Standards is developed to conduct examination by means of computers, smartphones and tablet PCs. The system can be used for the basic job competency test, examination for online cyber universities, job competency examination for enterprises, and the listening, reading, and speaking test in the foreign language proficiency examination and is even better in terms of facility investment and saved operating costs as well as efficient use of spaces in comparison with conventional evaluation schemes. Even greater synergy effects can be achieved by providing support for the integrated evaluation system for basic job competency in connection with the NCS qualification system. The evaluation system has been tested and practiced at a specialized high school and can be applied to the NCS education evaluation of the college and four-year college and to the selection examination of new employees of the company.

• 한국식품조리과학회지
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• 제23권5호
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• pp.770-776
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• 2007

The aim of this study was to determine the optimum addition amount of Job's tears flour, in place of rice flour, in the preparation of Yulmoo Jeolpyon (Job's tears rice cake). The moisture contents of the Jeolpyon samples with added Job's tears flour were 43-45%. With increasing additions of Job's tears flour, the L-value decreased, whereas the a- and b-values increased. In the mechanical evaluation of the Job's tears Jeolpyon, hardness decreased with increasing amounts of Job's tears flour. Cohesiveness, springiness, gumminess and chewiness were lower in the Jeolpyon samples with added Job's tears flour with more than 0% Job's tears flour, respectively. The adhesiveness did not differ significantly with the addition of Job's tears flour. In the sensory evaluation, overall acceptability was highest at the 20% level of Job's tear flour. In conclusion the Jeolpyon made with 20% Job's tear flour to rice flour was found to be the best formulation, in terms of its overall acceptability and textural qualities.

• 한국산학기술학회논문지
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• 제17권4호
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• pp.573-586
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• 2016

본 연구의 목적은 피부미용업 종사자들의 직무만족도에 대해 직무환경 및 직업존중감이 미치는 영향을 연구하고자 서울 및 경기지역 피부미용실에 재직중인 20~50대 성인 여성 470여명을 대상으로 피부미용사의 특성 및 직무환경, 직업존중감, 직무만족도를 분석하였다. 첫째, 피부미용사들의 직무환경이 직무만족도에 미치는 영향을 살펴보면, 직무만족도의 하위요인 직업적 긍지 만족도, 소속감 및 기여도, 임금 및 복지에 상대적으로 높은 영향을 미치는 것으로 나타났으며, 이는 피부관리샵의 휴게시설이나 휴식공간을 적절히 보장하고, 안전 및 위생관리를 철저히 하는 등 근무조건을 개선해야 함을 시사한다. 둘째, 직업존중감이 직무만족도에 미치는 영향을 살펴보면, 독립변수별로 사회적 평가, 자기(내재적)평가, 미래가치, 자아성취지향이 높아지면 직무만족도의 하위요인들이 상승하는 것으로 나타났다. 이것은 피부관리사의 사회적 인식을 제고할 수 있도록 전문가로서 대우하는 것이 중요한 요인임을 시사한다. 직무환경의 하위요인인 근무조건, 조직환경, 직업안정성과 직업존중감의 하위요인인 사회적 평가, 자기(내재적)평가, 미래가치, 자아성취지향이 직무만족도의 하위요인에 각각 중요한 영향을 끼치는 것으로 나타나, 직무만족도를 높이기 위해서는 직무환경 하위요인들의 전반적인 개선과 더불어 직업존중감의 현재가치에 해당하는 사회적평가, 자기(내재적)평가, 자아성취지향은 물론 미래가치 역시 중요한 요인임을 알 수 있었다. 따라서 연구결과를 통해 피부미용실 경영자들이 피부미용사의 직무만족도를 높이기 위한 인력관리방안의 기초자료를 제공하여 피부미용업 발전에 기여하고자 한다.

• 융합정보논문지
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• 제12권5호
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• pp.202-211
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• 2022

본 연구는 뷰티 및 화장품 산업 종사자의 직무스트레스, 직무 자율성, 직원지지평가, 이직의도와의 관계를 알아보는 데 있다. 연구 대상은 뷰티 및 화장품 산업 종사자의 3개월 이상 경력자 570명을 대상으로 하였다. 자료를 처리하기 위해 기술통계, 빈도분석, 탐색적 요인분석, 상관관계 분석, 신뢰도 분석, 확인적 요인 분석을 실시하였다. 연구 결과는 첫째, 뷰티 및 화장품 산업 종사자의 직원지지평가는 직무 스트레스와 부적인 관계로 나타났다. 둘째, 직원지지평가는 이직의도와 부적인 관계로 나타났다. 셋째, 직무스트레스는 이직의도와 정(+)적인 관계로 나타났다. 넷째, 직무 자율성은 이직의도와 유의미한 관계에 있지 않았다. 다섯째, 직무스트레스는 직무 자율성과 이직의도와의 관계에서 간접효과가 있는 것으로 나타났다. 결론적으로 본 연구를 통해 뷰티 및 화장품 산업 종사자들의 이직 의도에 직무 스트레스가 유의미한 변인임을 알 수 있었다.

• 동아시아식생활학회지
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• 제25권2호
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• pp.363-371
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• 2015

This study investigated the effect and interrelationship of evaluation system in employee's job satisfaction at deluxe hotel kitchen in the Seoul area. The questionnaires developed for this study were distributed to 400 chefs during June to August, 2012. A total of 364 questionnaires were used for analysis (91.0%) and the statistical analysis was completed using PASW (SPSS) 18. The status of operating menu evaluation and menu development was analyzed by dividing the questionnaires into three categories: 'menu idea', 'menu evaluator' and 'menu evaluation system'. The 'menu idea' category showed the highest concern for 'Is the selected idea differentiated from competitors' menu?' (3.10 Likert scale), the 'menu evaluator' category showed the highest concern for 'Do the evaluator's individual factors affect menu evaluation?' ($3.88{\pm}0.96$), and the 'menu evaluation system' showed the highest concern for 'Is the menu commercialized by the menu evaluation system?' (3.32 Likert scale). Overall job satisfaction was studied into three categories: 'human field', 'material field' and 'evaluation field'. Overall satisfaction about one's job was 3.24 Likert scale. For satisfaction in each category, satisfaction for 'human field' was the highest with 3.30 Likert scale compared to 'material field' and 'evaluation field' with 2.76 Likert scale and 3.27 Likert scale, respectively. In conclusion, establishment of a unified evaluation system to improve employee's job satisfaction related to menu development is needed.