• Title/Summary/Keyword: Job Dynamics

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A Study on Variables Affecting Customer Orientation of Service Organizations (서비스 조직의 고객지향성에 영향을 미치는 변수에 관한 연구)

  • Lim, Jong-Bin;Kim, Yong-Beom;Choi, Yu-Jin
    • Journal of the Korea Safety Management & Science
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    • v.18 no.4
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    • pp.139-149
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    • 2016
  • Service industry can be divided largely into commercial industry, banking industry, insurance industry, advertising industry, and tourism industry. Of these, banking industry is playing an essential role as it constitutes the backbone of economy. Banking industry, which belongs to financial industry, is sensitive to external environment. In this kind of industry, internal dynamics of an organization is very important. The purpose of this research is to find out what kind of influence the relation of internal dynamics perceived by members of Nonghyup organization has on customer orientation via quality of internal service. For the purpose, we have reviewed preceding studies on variables that affect customer orientation and developed a measuring tool in a form that fits banking organizations. Internal service quality, job satisfaction, and organizational immersion which play a mediating role in the model of this research not only turned out to have a significant influence on customer orientation, they also turned out to have the strongest influence. This research has academic significance as it carried out a research with an emphasis on variables that affect customer orientation of members of Nonghyup organization. Regarding practical significance, it was intended to present useful data that can be utilized for an analysis of internal service quality management and capability of human resource management.

Effect of Workload on Job Stress of Ghanaian OPD Nurses: The Role of Coworker Support

  • Kokoroko, Emmanuel;Sanda, Mohammed A.
    • Safety and Health at Work
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    • v.10 no.3
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    • pp.341-346
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    • 2019
  • Background: Although the concept of workload is important to nursing practice, only a few nursing researchers have focused on the issue of workload within the nursing context. Knowledge of how the dynamics of workload affects the job stress of nurses working in a specific unit or department in a hospital setting, and the influence of coworker support on this relationship, still remains limited. This study, therefore examined the effect of workload on job stress of Ghanaian outpatient department nurses and the moderating effect of coworker support on this relationship. Methods: A cross-sectional survey design was used, and questionnaire was used to collect data from a sample of 216 outpatient department nurses from four major hospitals in Ghana. The data collected measured workload, job stress, and coworker support using National Aeronautics and Space Administration (NASA) Task Load Index, job stress scale, and coworker support scale, respectively. Data were analysed using descriptive statistics, correlation, and hierarchical regression. Results: High levels of workload were associated with high levels of job stress of the nurses. Also, higher levels of workload were related to higher levels of job stress for nurses who received high levels of coworker support, but this was not the case for those who received low levels of coworker support (reserve buffering effect). Conclusion: The finding reiterates the adverse effect of workloads on employees' health, and the reverse buffering effect implies that supporting a colleague at work should be conveyed in a positive manner devoid of negative appraisal.

The System Dynamics Model for Assessment of Organizational and Human Factor in Nuclear Power Plant (시스템 다이나믹스를 활용한 원전 조직 및 인적인자 평가)

  • 안남성;곽상만;유재국
    • Proceedings of the Korean System Dynamics Society
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    • 2002.02a
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    • pp.19-40
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    • 2002
  • The intent of this study is to develop system dynamics model for assessment of organizational and human factors in nuclear power plant which can contribute to secure the nuclear safety. Previous studies are classified into two major approaches. One is engineering approach such as ergonomics and probability safety assessment(PSA). The other is social science approach such like sociology, organization theory and psychology. Both have contributed to find organization and human factors and to present guideline to lessen human error in NPP. But, since these methodologies assume that relationship among factors is independent they don't explain the interactions among factors or variables in NPP. To overcome these limits, we have developed system dynamics model which can show cause and effect among factors and quantify organizational and human factors. The model we developed is composed of 16 functions of job process in nuclear power, and shows interactions among various factors which affects employees' productivity and job quality. Handling variables such like degree of leadership, adjustment of number of employee, and workload in each department, users can simulate various situations in nuclear power plant in the organization side. Through simulation, user can get insight to improve safety in plants and to find managerial tools in the organization and human side. Analyzing pattern of variables, users can get knowledge of their organization structure, and understand stands of other departments or employees. Ultimately they can build learning organization to secure optimal safety in nuclear power plant.

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Unemployment Disparities and Their Dynamics of the Metropolitan Areas since the Financial Crisis of 1997 (외환위기 이후 대도시지역간 실업의 차이와 그 역동성: 사회적 배제의 구조화에 대한 함의)

  • Lee, Won-Ho
    • Journal of the Economic Geographical Society of Korea
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    • v.11 no.1
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    • pp.94-110
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    • 2008
  • This study examines the unemployment and labor market demand dynamics as well as their implication for social exclusion in the metropolitan areas of Korea since the financial crisis of 1997. The unemployment research containing significant implication for social exclusion is a key area to be explored with the research of skill and income polarization due to structural economic transformation. Skill polarization usually results in the job loss for some people, which most likely leads to the economic deprivation and social exclusion. The unemployment rate and its regional disparity began to fall since 2000, but the disparity reversed to increase after 2005. The labor market dynamics of the metropolitan areas are turned out to be related with the size of the city and the relative shares of both manufacturing and service sectors. In addition, the employment growth is turned out to be related with the changes of both output and productivity. It is also found that the unemployment is affected with the job change and the tertiarization of the economy. However, it is of more significance to recognize that the dynamics and patterns of the labor market in the metropolitan areas are quite spatially differentiated and the differentiation is likely determined by the factors such as industrial structure, employment dynamics and job demand changes.

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Task-Specific Influences of Robotics on Manufacturing Jobs (제조업 일자리의 과업 특성에 따른 로봇의 차별적인 고용 영향에 관한 연구)

  • Heonyeong Lee
    • Journal of the Korean Regional Science Association
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    • v.39 no.4
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    • pp.73-90
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    • 2023
  • This research examines the impact of robotics integration on job dynamics in the U.S. manufacturing sector, adding to the critical dialogue on technological evolution and the future of jobs. Anchored in the task-model framework, the study hypothesizes that robotic integration exerts differential influences on diverse occupational clusters, each identified by their unique task-specific attributes. An in-depth examination was undertaken to elucidate the interplay between robotic integration and the occupation clusters. Employing a multilevel growth curve model, our empirical investigation tracked employment dynamics from 2012 to 2022 across 52 U.S. regions, covering 307 manufacturing occupations. The findings suggest a pronounced job decline within occupations necessitating manual dexterity. Nonetheless, the evidence does not conclusively support that the extent of robotics integration exacerbates this trend. These findings imply that the employment shifts in the U.S. manufacturing sector are predominantly driven by long-standing trends of deindustrialization and functional specialization, rather than by the recent diffusion of robotic technologies.

Estimation of Aggregate Matching Function in Korea (한국의 구인·구직 매칭함수 추정)

  • Lee, Daechang
    • Journal of Labour Economics
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    • v.38 no.1
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    • pp.1-30
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    • 2015
  • The aggregate matching function is estimated to explain dynamics among job seekers, vacancies and new hires in Korea. Due to measurement errors inherent in vacancies data, I introduce a latent variable for job openings and use the instrumental variables to correct its endogeneity. Matching efficiency is also estimated using some explanatory variables like job seekers' characteristics and public employment services. The result shows that Korea's matching function also exhibits a constant returns to scale.

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A Model for Organizational Effectiveness in Nursing Unit (간호단위의 조직유효성 모형 구축;조직행동론적 관점에서)

  • Yoon, Sook-Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.8 no.3
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    • pp.457-474
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    • 2002
  • Purpose : The purpose of this study was to construct the Organizational Effectiveness Model that explains and predicts the effectiveness of a nursing unit from the organizational-behavioral perspective. Furthermore, this study arms to develop a comprehensive organizational effectiveness model. Method : The subjects of this study consist of two groups: 455 nurses and 538 patients. Staff nurses who were employed and twenty patients from each ward in four university hospitals located in Seoul, Pusan and Kyungki were involved. Data were collected from October 4th to October 14th in 2000 by self-report questionnaire. Data were analyzed by the SAS for the general characteristics of the subjects, descriptive statistics, test for the reliability and correlations. Fitness of the hypothetical model were tested using Lisral 8.12(a) program. Result : With the findings from this study, duration of employment and the locus of control among the characteristics of the nurses, job enrichment among the characteristics of nursing job were direct or indirect predictors of the organizational effectiveness of the nursing units. Group dynamics in the nursing units and the characteristics of organizational behavior were mediating variables for the organizational effectiveness of the nursing units, and affect directly and indirectly on the individual outcome and group outcome to the great extends. Conclusion : Therefore, nursing managers ought to develop career ladder program and based job enrichment program in order to improve the organizational effectiveness of the nursing units. Additionally, programs to improve organizational effectiveness via improve group dynamics and characteristics of the organizational behaviors should be developed.

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The Intra System Dynamics and Family Financial Well-being -Focusing on family type- (가족체계 역동성과 가계재정복지 -가족유형을 중심으로-)

  • 고보선
    • Journal of the Korean Home Economics Association
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    • v.37 no.3
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    • pp.63-84
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    • 1999
  • The purpose of this study was to explore how family type based on intra system dynamics explained housewives'objective and subjective family financial well-being. The data were collected by means of questionnaire distributed to a stratified sample of 662 housewives in Seoul who usually managers household finances. The questionnaire included family cohesion and adaptability scale, communication scale, financial management scale, and subjective family financial well-being scale. Frequency, percentile, mean, Х$^2$ Pearson’s correlation, one-way ANOVA, multiple regression were used to analyze the data. The study had resulted in five major findings: 1. Among four intra system dynamics elements were highly relationships 2. Families were categorized tv four types, named personal-oriented(N: 164), managerial-oriented(N=169), dynamics(N=154), and non-dynamic(N=134) family. 3. The four types of family were influenced tv age of housewives, duration of marriage, and job status of husbands. 4. The four types of family were significantly related with subjective family financial well-being. The personal-oriented family type was significantly related with objective family financial well-being. 5. The dynamic family type showed the highest effect of subjective family financial well-being. The personal-oriented family type showed the greatest effect of objective family financial well-being. The recommendation for future research and better ways to enhance level of intra system dynamics elements and family financial well-being.

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Estimating the Home-Purchase Cost of Seoul Citizens

  • Oh, Deok-Kyo;Burns, James R.
    • Korean System Dynamics Review
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    • v.12 no.2
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    • pp.5-36
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    • 2011
  • Seoul citizens are currently suffering from high housing price. Home prices have risen more rapidly than salaries so owning a housing unit (apartment, condominium, or single-family home) in Seoul is becoming more difficult than ever. Therefore, this research examines the behavior of average Seoul citizen in owning housing unit in Seoul, Korea, particularly in terms of the length of time required to afford a house unit. This research estimates that it will take about 18.75 years in maximum after getting a job (12.75 years after purchasing the housing unit) to own housing unit in Seoul that is currently valued at $300,000 where the growth rate of income is 2.97% and consumption price increases at a rate of 2.95% per annum. Finally in this research, the optimal growth rate of housing price is estimated ranged from 3.5 to 4.0% minimizing the loan payoff period.

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A System Dynamics Approach to shift the paradigm to be highly educated person (고학력 지향 패러다임의 전환을 위한 시스템 다이내믹스적 접근)

  • Kim, Do-Hoon;Hong, Young-Kyo
    • Korean System Dynamics Review
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    • v.11 no.4
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    • pp.97-115
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    • 2010
  • 'JOBLESS GROWTH' is a word to explain the world's common problem of unemployment. But, 'highly educated youth unemployment' is the unique condition that Korea society is facing. In this paper, we determine the cause of the problem with causal loop diagram and reach the conclusion. It is the paradigm to be highly educated person and that paradigm became permanent after the Korean War. People think that only highly educated person can bring wealth and honor, so they spend much money for their children's private education to enter university. Though young people receive bachelor's degree, they spend much money to get job. To solve these problems, this paper suggest three solutions. The first is to shift the paradigm to be highly educated person. The second is to expand the opportunities of public education as education system of Finland. And the third is to support the youth aptitude.

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