• 한국조리학회지
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• 제17권2호
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• pp.111-125
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• 2011

본 연구는 특급호텔 조리사의 소진이 직무만족도와 이직의도에 미치는 영향을 고찰하고, 이러한 인과관계에서 조리사의 경력과 성별에 따른 조절효과를 검증하고자 하였다. 실증연구를 위해 확보된 309개의 표본을 바탕으로 연구모형의 신뢰성, 적합성 등을 검토하였고, 구조방정식 모형을 사용하여 총 4개의 가설을 검증하였으며, 모형의 적합도는 $X^2$=391.832(p<0.001), df=238, CMIN/DF=1.646, GFI=0.905, AGFI=0.880, NFI=0.936, CFI=0.974, RMSEA=0.046으로 조사되었다. 연구결과 특급호텔 조리사의 소진의 하위 차원 중 무효능감이 직무만족도에 유의한 영향(p<0.001)을 주는 것으로 조사되었으며, 직무만족도는 이직의도에 유의한 영향(p<0.001)을 주는 것으로 나타났다. 이를 통해 호텔 조리사가 인지하는 소진은 직무만족도에 부정적인 영향을 미치며 결과적으로 이직의도에 부정적인 태도를 형성하게 된다는 것을 확인 할 수 있었다. 한편 조리사의 소진이 직무만족도 및 이직의도에 미치는 영향에 있어서 경력과 성별에 따른 조절효과를 분석한 결과 성별에 따른 조절효과는 존재하지 않는 것으로 나타났으나 경력에 따른 조절효과는 존재하는 것으로 조사되었다.

• 한국콘텐츠학회논문지
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• 제10권9호
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• pp.410-420
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• 2010

본 연구는 경찰조직 여가스포츠참여자의 참여만족에 따른 조직유효성 및 조직헌신도의 관계를 규명하는데 목적이 있다. 연구대상은 2009년 광주광역시에 근무하고 있는 경찰공무원 중 여가스포츠에 참여하고 있는 경찰공무원을 대상으로 편의표본추출법을 이용하여 5개 경찰서를 선정, 총 200명을 표집하여 불성실하거나 수거되지 않은 27부를 제외한, 최종 173부의 설문자료를 사용하였다. 분석 결과는 다음과 같다. 첫째, 참여만족의 하위변인인 공익기여, 사회인정, 개인성취는 조직유효성의 하위변인인 직무만족과 조직 몰입 모두에 영향을 미치는 것으로 나타났다. 둘째, 참여만족의 하위변인인 공익기여, 사회인적, 개인성취는 조직헌신도의 하위변인인 가치헌신에는 공익기여, 사회인정 변인에서 영향을 미쳤으며, 근속헌신에는 공익기여와 개인성취에서 영향을 미치는 것으로 나타났다. 셋째, 조직유효성의 하위변인인 직무만족, 조직몰입은 조직헌신도의 하위변인인 가치헌신에는 모두 영향을 미쳤으며, 근속헌신에는 조직몰입만이 영향을 미치는 것으로 나타났다.

• 한국콘텐츠학회논문지
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• 제21권10호
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• pp.723-737
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• 2021

본 연구는 음주문제가 있는 자활근로사업 참여자의 음주경험의 의미와 본질을 파악하고자 하였다. 이를 위해 현재 지역자활센터에 자활근로사업에 참여중인 문제음주자 7명을 대상으로 심층면접을 실시하여 자료를 수집하고, 현상학적 질적 방법으로 분석하였다. 연구결과 26개의 주제, 7개의 주제모음, 3개의 범주를 도출하였다. 연구참여자의 음주경험의 본질적 의미는 '직업수행에 대한 성취감과 소속감', '직장생활의 연장', '사회적 관계 유지', '자활참여를 위한 주중 조절음주', '작업환경에 피해를 주지 않기 위한 최소한의 노력', '과음에서 비롯된 결근에 대한 자책과 반성', '음주문제에 대한 자각'으로 드러났다. 분석을 통해 참여자는 직업수행에 대한 성취감과 소속감으로 음주를 하였고, 술자리는 직장생활의 연장이자 사회적 관계를 유지하기 위한 것이었다. 동시에 자활근로사업에 참가하는 평일에는 나름대로 절주를 함으로써 숙취 상태에서 작업환경에 방해가 되는 일이 없기 위한 최소한의 노력을 한다. 과음에서 비롯된 결근은 자책과 반성을 하게 되고, 더 나아가 자신의 문제음주를 자각하는 과정에 있음을 확인했다.

• 한국산학기술학회논문지
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• 제18권9호
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• pp.136-145
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• 2017

본 연구는 응급실 간호사가 경험하는 감정노동을 직원중심 감정노동과 직무중심 감정노동으로 구분하여 감성리더십과 소진의 관계를 파악하기 위해 시도된 서술적 조사연구이다. 연구대상은 종합병원에서 근무하며 연구참여에 동의한 총 168명의 응급실 간호사이다. 자료는 직원중심 감정노동, 직무중심 감정노동, 감성리더십 및 소진을 구조화된 설문지를 이용하여 조사하였으며 수집된 자료는 실수와 백분율, 평균과 표준편차, t-test, ANOVA, 및 Pearson 상관계수로 분석하였다. 연구결과에서 응급실 간호사의 직원중심 감정노동은 표면행위 평균 3.51점, 진심행위 3.26점이었고, 직무중심 감정노동은 감정표현 빈도 평균 3.73점, 감정표현 지속시간 3.36점, 감정표현 다양성 3.46점이었다. 감성리더십 평균은 3.57점이었고, 소진 중 정서적 소모의 평균은 4.59점, 비인격화 4.13점, 개인성취감 감소 3.60점이었다. 직무중심 감정노동 점수가 직원중심 감정노동 점수보다 높았으며, 직원중심 감정노동 중 표면행위를, 직무중심 감정노동에서는 감정표현 빈도를 가장 많이 수행하였다. 직원중심 감정노동과 소진과의 관계에서 표면행위는 정서적 고갈(r=.27, p<.001)과 비인격화(r=.40, p<.001)에 유의한 양의 상관관계를, 진심행위는 개인 성취감 감소(r=-.36, p<.001)와 음의 상관관계가 있었다. 직무중심 감정노동 중 감정표현 빈도(r=.21, p=.005), 지속시간(r=.16, p=.037), 다양성(r=.15, p=.046) 모두 정서적 고갈과 양의 상관관계가 있었으며, 감정표현 지속시간은 비인격화(r=.30, p<.001)와 양의 상관관계를, 감성리더십은 표면행위(r=.18, p=.020), 진심행위(r=.33, p<.001), 그리고 감정표현 지속시간(r=.23, p=.003)과 양의 상관관계를 보였다. 본 연구결과를 근거로 하여 응급실 간호사의 감정노동 및 소진을 효과적으로 관리할 수 있는 전략 개발 노력이 필요하리라 생각된다.

• 한국비블리아학회지
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• 제29권1호
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• pp.153-184
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• 2018

본 연구는 공공도서관 사서의 감정노동수준이 직무만족 및 도서관정보서비스 제공수준에 미치는 영향을 살펴본 것이다. 감정노동수준을 독립변수로, 직무만족과 도서관정보서비스 제공수준을 종속변수로, 조직문화를 조절변수로 설정하였다. 서울시 공공도서관 사서 220명을 무작위로 선정하여 인터넷으로 설문지를 배포하여 수거하였고, SPSS 18.0 프로그램을 활용하여 신뢰도 분석, 상관계수분석, 다중회귀분석, 조절회귀분석을 실시하여 분석하였다. 연구결과 첫째, 공공도서관 사서는 이용자에게 자신의 감정을 표현하는 것을 좋아하지 않고, 실제 감정과는 다르게 더 긍정적으로 표현하고자 함을 알 수 있었다. 둘째, 사서들은 감정노동을 경험하지만, 업무를 수행하는 데 있어 오히려 성취감을 느끼고, 하고 있는 일에 대해 자랑스럽고 기쁘게 생각하게 된다는 것을 알 수 있다. 이는 자신이 하는 일이 전문적인 일이라는 인식이 강하므로, 감정노동을 경험해도 그것을 극복해야 하며, 그렇게 함으로써 직무에 대한 긍지를 가질 수 있다. 셋째, 사서들은 감정노동을 경험하게 되더라도, 합리적인 직무평가가 목표를 가지고 실시되고, 직원들 간의 관계가 좋다면 업무에 있어 성취감을 높일 수 있다. 또한 직원의 평가가 실적위주이더라도, 사서들은 이용자가 그들의 서비스에 만족하고, 그 서비스 수준이 적절하다면, 봉사 정신을 높일 수 있다.

• 가정과삶의질연구
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• 제24권1호
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• pp.55-69
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• 2006

This study has been performed to investigate group differences and determining factors of burnout of the workers in elderly living facilities. In this study, 131 male and female workers composed of social workers, health practitioners, and other management workers were selected among 23 retirement and nursing facilities in Korea between 2003 and 2005. They were asked about their socioeconomic background, working environment, and their perceptions on burnout in the working places. As for main dimensions of the burnout, there were three elements such as emotional weariness, diminishing personal accomplishment, and depersonalized behaviors. Particularly in this study, the depersonalized behaviors were defined as aggressive or rude verbal and behavioral outbursts from anger. As a result of this study, the following results were found: Most workers have medium level of perception on their commitment and burnout, but there. are some risk factors; newly married young workers were less satisfied or fairly rewarded with their job and as a result, they have significantly higher level of emotional weariness but lower feeling of personal accomplishments. In addition, they occasionality practiced aggressive or rude behaviors such as yelling, threatening, and physically harassing As for the influence of determining variables, long-time workers of long established facilities were more satisfied and less burnout. In addition, there are some impacts of job category; health practitioners were more burnout than social workers. In this study, suggestions are made as follows: first, guiding and settlement programs should be developed for the newly started young married workers, particularly at early stage of their career. Second, future aspects of facility visions should be guided for the workers, so that they are relieved from stressful routines without any future plan. Third, medical workers such as physical therapists and nurses should be further monitored for main reasons of increasing their stress.

• 여성건강간호학회지
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• 제2권2호
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• pp.182-201
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• 1996

The purpose of this study is to examine a married nurse's experience of child rearing through being applied to phenomenological research method. By exchanging their experiences, helping and understanding one another, married nurses can work with delight considering their own present job as their lifelong job. In addition this study can help single nurses overcome the female crises such as marriage, childbirth, and child rearing they will experience in the future. The subjects of this research was 26 married nurses who work for a university hospital in affiliation in Seoul and have children. The period of materials collection was from Feb. 1st to Mar. 3, 1995. The method of materials collection was primarily to write down a questionary with openhearted contents. In collecting it, the respondents were allowed to say at their pleasure through further interview. The materials were analyzed by Giorgi's phenomenological analysis method. The findings of this study are as follows ; 1) The responses of married nurses' experience of child rearing-[pleasure] [family solidarity] [maternal-infant attachment] [understanding] [toilsome]-were induced. That is, at once affirmative experience and hard experience coexisted. 2) The method of married nurses' child rearing-[rearing politely] [raising understanding] [having the sense of family community] [rearing with praying the heart] [careless]-were induced. 3) The support system of married nurses' child rearing-[having help family] [having help from others]-were induced. According to the above findings, the married nursed showed affirmative responses about their experience of child rearing, but at the same time they expressed painful when stayed apart from their children on account of their job or when their children were sick. In the method of child rearing, they tried to grow their children polite because there was much time for them to stay apart from their children. And they tried to give a better explanation in order that their children can have an independence spirit. They tended to compensate through frequent physical touch with their children. As the support system of married nurses' child rearing, they asked their parents or their parents-in-law to take care of their children, hired a nursery governess in their houses, or used a children's home, if they can't afford to. That is, the only one who has a firm sense of her profession, tries to inspire her accomplishment, and is receiving her husband' love and understanding is considered to perform two things simultaneously with harmony, having an recognition of lifelong job. Suggestions 1. The method to solve mental troubles on child rearing should be groped. 2. Their economical burden should be reduced by establishing children's home in their working places, and the increase of maternal-infant interaction should be contrived. 3. The chance of education should be offered in order that married nurses themselves might inspire self-conceit and professionalism on clinical nursing. 4. The familiar mood should be created through planning the programs to be accompanied with children as an annual event in hospital. 5. The part-time nurse system should be suggested to utilize. 6. The system of circulation working should be converted into the system of fixing working according to the characteristic of each department. 7. Programs for special activities such as learning foreign languages and computer should be supported positively.

• 한국간호교육학회지
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• 제14권2호
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• pp.167-175
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• 2008

Purpose: The purpose of this study was to explore the structure and characteristics of male college nursing students' personality-based career attitudes. Method: The Q-methodology was used to identify factors in male nursing students' personality-based career attitudes. A Q sample was collected from literature reviews (Kim & Kim, 2005). The subjects consisted of 30 male nursing students. Result: The results of the study show that male nursing students can be categorized into four types. The five factors extracted all had eigen values greater than 1.0 and explained approximately 50.84% of the variation in responses (32.62, 7.59, 5.70 and 4.93% respectively). The categories were labeled 'Repair intention style', 'Belief intention style', 'Stability intention style', and 'Self-regulation intention style'. Conclusion: Through a process that analyzes subjective structure, male nursing students' personality based career attitudes create occupational consciousness, professional accomplishment and professional ethics as a nursing profession. Content of curriculum and development of a reasonable and realistic course consultation program should be done.

• 대한간호학회지
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• 제25권4호
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• pp.696-705
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• 1995

The self-efficacy as the mediating variable to connect knowledge to behavior was Identified as the most powerful predictor that determines behavior. The purpose of this study was, first, to develop the slides /tape program based on the self-efficacy theory of Bandura(1977) second, to investigate that the Slides /Tape program would increase self-efficacy and self-care in patients with hypertension. The subjects for this study were 54 hypertensive outpatients and data collection was carried out from January 9, 1995 until March 18, 1995. The design of this study was one-group pretest and posttest design and the results are as follows 1) The slides /tape program was developed to based on performance accomplishment and vicarious experience which are induction modes of efficacy expectation. It composed of 80 slides and 20 minutes long tape. 2) The effectiveness of the slides /tape program “The self-efficacy score after giving the slides /tape program will be higher than one before giving the slides /tape program.” was supported (t=3.67, p=0.001). “The self-care score after giving the slides /tape program will be higher than one before giving the slides /tape program.” was supported(t=5.23. 000), 3) A significant difference was found between the self-care and sex. Also, the significant difference was found between the self-care and job. From these results, the slides /tape program is effective to increase the hypertensive patients' self-care.

• 한국조리학회지
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• 제24권3호
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• pp.177-187
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• 2018

This study began with the expectation that work spirituality according to self - sacrificing leadership of a company recognized by hotel employees could positively affect superior liking and innovation behavior. The results of this study can be summarized as follows; the exercise of authority and the self - sacrifice in reward distribution are very important in the social exchange relationship. And the experience of joy and meaning, which is a behavior that meets the values, showed that it fulfilled the sense of accomplishment that the employees realized as a value, and it increased the satisfaction of pursuing the value of the boss and participating in and contributing to the world. Moreover, the hotel employees were likely to favor the bosses when they gave up or refrained from their authority or delegated to their subordinates, or when their bosses delayed or gave up rewards that had to be distributed to them. Also, self-sacrifice on the supervisor's job assignment is considered as an essential part of inducing the innovative behavior of the subordinates, regarded as desirable behavior or qualities.