• 제목/요약/키워드: Internet-shopping

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인터넷 쇼핑몰 유형에 따른 소비자의 자체 의류 상표에 대한 태도 (Consumer Attitude toward Private Apparel Brands according to Internet Shopping)

  • 박하나;이규혜
    • 복식문화연구
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    • 제17권5호
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    • pp.911-922
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    • 2009
  • As more consumers shop online and prefer private label apparel products, the importance of private label apparel brand of Internet shopping malls are increasing. This study investigated consumer attitudes toward private label apparel brand of Internet shopping malls. Attitudes were conceptualized into two sub-factors: utilitarian and hedonic. Based on findings of prior studies, subjective norm and familiarity were included as antecedents to attitude variables. Purchase intention and word of mouth intention were also included as consequence variables of attitudes. Types of Online shopping malls were considered as moderating variable. For the empirical research, the Online survey was conducted. Young male and female consumers who have experience in Internet shopping of clothing products participated in the study. 429 questionnaire were used for the final statistical analysis. Results indicated that subjective norm had significant influence on consumer attitudes toward private label apparel brand. Familiarity however did not have significant influence on attitude variables for general internet shopping malls. For specialized Internet shopping malls, familiarity had significant influence only on hedonic attitude. Attitude variables had significant influence on purchase intention and word of mouth intention. Subjective norm and familiarity had significant influence on purchase intention and word of mouth intention.

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B2C 인터넷 쇼핑몰 성과에 영향을 미치는 성공요인에 관한 연구 (Research About the Success Factor which has an Influence on B2C Internet Shopping Mall Result)

  • 강현순;김정자
    • 산업경영시스템학회지
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    • 제32권3호
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    • pp.85-92
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    • 2009
  • A lot of B2C Internet shopping mall companies are establishing various strategies in order to make a result to be further better than it. But They are experiencing trouble by restriction like manpower or financial issue. Therefore, frying to grasp how an assistance degree of a company In B2C Internet shopping mall success factors affects will be important information in resources distribution of management strategic which is established by B2C Internet shopping mall company to survives in unlimited competition. In this paper, It is purpose to find which is success factors affecting to a finance and the other part of results in B2C Internet shopping mall companies. In order to achieve a study purpose, we make a model by literature study and inquiries and analysis the result data. Consequently for successful B2C Internet shopping mall operation, it needs a assistance of a company fully. But the company which shall get a maximum effect with resources limited is difficult to assistance fully. This study will be used to establish strategies of distribution of resources appropriately for the company which is not fully assist B2C Internet shopping mall operation because of restrictions of manpower, material and finance.

인터넷 쇼핑에서의 지각된 위험과 신뢰가 지각된 유용성, 태도 및 패션상품 구매의도에 미치는 영향 (The Effect of the Perceived Risk, Trust of Internet Shopping on the Perceived Usefulness, Attitude, and Purchase Intention of the Fashion Merchandise)

  • 나윤규;홍병숙
    • 한국의류학회지
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    • 제32권5호
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    • pp.834-845
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    • 2008
  • The purpose of this study is to find out the important factors and efficient strategies concerning Internet marketing. The areas of study interest are, the perceived risk, trust, usefulness, Shopping-mall attitude, and purchase intention. To fulfill this objectives, First, a survey was performed targeting customers with first-hand experience with fashion merchandise in Internet shopping-mall. Second, the improbability sampling method was used on aged from 20s to 40s, and the survey was performed over a one month period. A total of 806 questionnaires. The empirical studies were summarized as follows. First, the exchange/return/delivery risk and social/psychological risk had an effect on the perceived trust in Internet fashion shopping mall. Second, the perceived trust had an effect on the perceived usefulness, the attitude toward using and intention of repurchase in Internet fashion shopping mall. Third, the perceived usefulness had an effect on the attitude toward using and intention of repurchase in Internet fashion shopping mall. Forth, the attitude toward using had an effect on intention of repurchase in Internet fashion shopping mall.

긍정적, 부정적 쇼핑감정이 쇼핑가치와 인터넷 의류 쇼핑사이트 접근행동에 미치는 영향 (The Effect of Positive and Negative Emotions on Shopping Value and Approach Behaviors of the Internet Apparel Shopping Site)

  • 박효은;여은아
    • 한국유통학회지:유통연구
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    • 제15권2호
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    • pp.101-122
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    • 2010
  • 본 연구에서는 인터넷 쇼핑 사이트를 이용하여 의류 구매시 느끼는 긍정적, 부정적 감정이 쾌락적, 실용적 가치지각에 미치는 영향과, 이러한 쾌락적, 실용적 가치지각이 점포접근행동에 미치는 영향관계를 연구하였다. 이 연구를 위하여 Babin and Attaway가 오프라인 쇼핑 사이트 연구에 활용한 연구모형을 인터넷 쇼핑상황에 적용하여 연구모형을 제시하고 실험자료를 통하여 검증하였다. 인터넷 쇼핑몰을 통해 의류상품을 쇼핑하는 과업을 수행하고 제시된 설문 문항에 응답하도록 하는 실험을 실시하여 278명의 결과가 통계분석에 이용되었으며 탐색적/확인적 요인분석과 Amos 6.0을 활용한 구조방정식 모형 검증을 실시하였다. 구조방정식 모형검증 결과 인터넷 의류 쇼핑 사이트에 대해 부정적인 감정을 많이 느낄수록 사이트에 대한 쾌락적, 실용적 가치지각이 낮았으며, 긍정적인 감정을 많이 느낄수록 사이트에 대한 쾌락적, 실용적 가치지각이 높았다. 이렇게 지각된 인터넷 의류쇼핑사이트의 쾌락적, 실용적 가치는 태도에 긍정적인 영향을 미치나, 재방문의도에는 실용적 가치만이 긍정적인 영향을 미쳤다. 본 연구결과를 바탕으로 이론적, 실무적 시사점들이 제시되었다.

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The influences of the characteristics of internet shopping malls and the traits and purchase intent of users involved in E-commerce

  • Shim, Gyu-Yeol;Kim, Yong-Man
    • 유통과학연구
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    • 제10권8호
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    • pp.35-43
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    • 2012
  • This study is designed to collaboratively investigate the influences of the characteristics of Internet shopping malls and the shopping traits of their users involved in e-commerce on shopping intention. With this in mind, the researchers take a look at the influences of such features of shopping malls on the web as the quality of the system, customer-support service, shopping-mall perception and security, the users' propensity to pursue pleasure and pragmatic interest on shopping intention. The study shows that all the variables suggested here have an influence on the purchase intent of Internet shopping-mall users. That is, this study cannot analyze how the purchase intent of the customers with regard to the features of Internet shopping malls has changed. Therefore it is necessary to conduct procedural researches taking longitudinal studies into consideration.

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인터넷 쇼핑몰 이용자의 구매행동에 관한 질적연구 (A Qualitative Research about the Purchase Behavior of Internet Shoppers)

  • 고은주;김성은
    • 대한가정학회지
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    • 제42권1호
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    • pp.153-166
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    • 2004
  • The purpose of this study was to examine the internet shoppers' new purchase behavior, to examine the general purchase behavior(i.e., purchase pattern, preference), and to examine the related factors to promotion strategies(i.e., e-mail, event) of internet shopping mall. Focus group interviews were done with 40 internet shopping-mall users on May, 2003 for the data collection. Data were analyzed by content analysis and descriptive statistics(i.e., frequency, percent). The results of this study were as following. First, competitive price, accurate product and service information and convenience were considered as important factors in the new purchase behavior among internet shoppers. Second, the more frequent purchasing time through the internet shopping mall were on weekdays rather than weeekends and the most preferred information search engine were category type, item type, and price type in order. Third, e-mails from internet shopping mall were most likely opened by internet shoppers, that is to say, e-mail can be the efficient communication tool as well as the possible promotion strategies. Specifically, the title of email was considered as an important factor to approach the target consumers.

성별에 따른 인터넷 쇼핑상황에서의 감정적 반응이 쇼핑행동에 미치는 영향 (The Effect of Consumer's Emotion Experienced during Internet Shopping According to Gender)

  • 서문식;김상희
    • 마케팅과학연구
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    • 제9권
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    • pp.101-128
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    • 2002
  • 인터넷 쇼핑과 관련된 기존의 연구들이 주로 인지적, 기술적 요인들에 초점을 두었다면 본 연구에서는 이러한 인지적 요인외에 인터넷 쇼핑에서 경험하는 감정적 요인에 초점을 두고 있다. 특히 여성의 인터넷 쇼핑몰 이용이 증가하고 있는 시점에서 여성 소비자들을 유인할 수 있는 인터넷 쇼핑몰 특징과 그리고 감성마케팅은 오늘날 상당히 중요한 것으로 보인다. 따라서 본 연구에서는 인터넷 소비자를 남녀로 구분하고 이들의 쇼핑방식과 경험하는 감정유형, 그리고 감정적 반응에 영향을 미치는 쇼핑몰 특징에 있어서의 차이점을 살펴보고자 한다. 이를 통해 인터넷 쇼핑몰 관리에 있어 남녀별 상이한 마케팅 전략의 필요성을 제시하고자 한다. 따라서 본 연구는 다음과 같은 연구 목적을 갖는다. 첫째, 성별에 따라 인터넷 쇼핑몰에서 경험하는 감정적 반응에 차이가 있는지를 실증적으로 검증해보고자 한다. 둘째, 성별에 따른 인터넷 쇼핑몰 특징과 감정적 반응과의 관계에 대해 검증해 보고자 한다. 셋째, 인터넷 쇼핑몰에서 경험하는 감정들이 쇼핑행동관련 변인(만족, 재방문의도, 쇼핑시간, 쇼핑금액)에 어떠한 영향을 미치는지를 성별로 구분 하여 검증하고자 한다. 본 연구결과 남녀간 경험하는 감정과 이러한 감정을 유발시키는 인터넷 쇼핑몰 특징에 있어서 차이를 보임을 밝혀낼 수 있었고, 또한 만족, 재방문의도, 쇼핑시간, 쇼핑금액에 미치는 감정적 반응 차원이 상이함을 밝혀낼 수 있었다. 따라서 이를 통해 표적고객이 주로 남성인지 여성인지에 따라 어떠한 쇼핑몰 특징에 주안점을 두어야 하며, 또한 어떠한 감정적 반응을 어떻게 관리해야 하는지에 대한 전략적 시사점을 얻을 수 있으리라 여겨 진다.

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해외직구에 대한 고객 만족도 : 최종사용자 만족 모형을 기반으로 (Consumers' Satisfaction for Cross Border Online Shopping : Based on the End-User Computing Satisfaction Model)

  • 김태환
    • 산업경영시스템학회지
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    • 제41권3호
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    • pp.170-175
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    • 2018
  • While the term online shopping refers to all online transactions, cross-border online shopping means shopping activities purchasing products or services over the internet for the customers abroad. As Internet use for the international shopping activity increasing, cross border online shopping has grown substantially for last decade. This study is about the problem regarding the cross border online shopping for two different countries and the variables that influence their shopping behavior. The cross border online shopping has been increased by the growth of Internet access. However, the growth of the Internet use does not guarantee a successful development of cross border e-commerce for every country. To find out the perception for cross-border online shopping for two different cultures, shoppers from two countries with different cultural background were chosen, and the perception for cross-border online shopping from each culture is contrasted. For statistical Analysis, ANOVA is used to find the relationship between a single non-metric independent variable, and multiple metric dependent variables. Hofstede's cultural dimensions model is adopted for this study as a tool to find out the patterns of cross border online shopping. This study showed what the variables would affect the perception in cross border online shopping. The results of this study indicated that cross border online shoppers with different culture were notably different on two variables identified-timeliness and ease of use.

Shopping Propensity for Clothes Consumers in the Internet Shopping Mall - Focused on university students in Busan -

  • Jhun, Mi-Ran;Beum, Su-Gyun;Choi, Seung-Bae
    • Journal of the Korean Data and Information Science Society
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    • 제19권3호
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    • pp.775-788
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    • 2008
  • In this study, the consumers were classified into Risk Avoidance Group, Enjoyment and Economy Group, Low Involving Group and High Involving Group by shopping propensity of the consumers and investigated the difference in their evaluation criteria and purchasing intention. The samples used in this study are 214 university students in Busan area who visited the internet shopping mall or had an experience to buy clothes through an internet. The purpose of this study is to identify how the internet university students' clothes shopping propensity and demographical factors affect the evaluation criteria and purchasing intention for clothes. And based on the results, the implications for internet clothes shopping mall are suggested and post research subject is provided as well.

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Internet Shopping Optimization Problem With Delivery Constraints

  • Chung, Ji-Bok
    • 유통과학연구
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    • 제15권2호
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    • pp.15-20
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    • 2017
  • Purpose - This paper aims to suggest a delivery constrained internet shopping optimization problem (DISOP) which must be solved for online recommendation system to provide a customized service considering cost and delivery conditions at the same time. Research design, data, and methodology - To solve a (DISOP), we propose a multi-objective formulation and a solution approach. By using a commercial optimization software (LINDO), a (DISOP) can be solved iteratively and a pareto optimal set can be calculated for real-sized problem. Results - We propose a new research problem which is different with internet shopping optimization problem since our problem considers not only the purchasing cost but also delivery conditions at the same time. Furthermore, we suggest a multi-objective mathematical formulation for our research problem and provide a solution approach to get a pareto optimal set by using numerical example. Conclusions - This paper proposes a multi-objective optimization problem to solve internet shopping optimization problem with delivery constraint and a solution approach to get a pareto optimal set. The results of research will contribute to develop a customized comparison and recommendation system to help more easy and smart online shopping service.