• Title/Summary/Keyword: Internet Commerce

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The Design and Implementation of XML Digital Signature System Using Java Card (Java Card를 이용한 XML 전자서명 시스템 설계 및 구현)

  • 장창복;김동혁;최의인
    • Proceedings of the Korea Information Assurance Society Conference
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    • 2004.05a
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    • pp.303-308
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    • 2004
  • As developed wireless internet and performance of wireless terminal, E-commerce of wire internet move to wireless internet. This I-commerce in wireless internet environment called M-Commerce, recognized user authentication and data security as very important technology such as E-commerce in environment of wire internet. So authentication technology such as WPKI and Hermes system and XML digital signature was studied. But WPKI is difficulty to implement system, if authentication system that consisted in WPKI environment was heterogeneous. And Hermes system is not interoperate to XML digital signature system. So, our paper suggested XML digital signature system based java card to interoperate among the digital signature system, to apply XML digital signature used in wire internet. Our system offer XML digital signature in wireless internet, can interoperate among the XML digital signature systems.

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A Study on Consumer Protection Measures and Actual State of Consumer Complaints in E-Commerce (전자상거래 소비자 피해실태와 소비자보호 대책에 관한 연구)

  • Moon, Tae-Hyun
    • The Journal of Information Technology
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    • v.6 no.4
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    • pp.69-80
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    • 2003
  • The electronic commerce continues to grow dramatically. Also, consumer complaints and damages related to e-commerce grow rapidly. The analysis of consumer complaints showed that consumer of e-commerce tended to buy the various product categories including cloth and home appliance. The damages of delivery problem rapidly rose by 1,185.3%. In categories of transaction including of 'internet shopping mall', 'internet contents' and 'internet auction', about 90% of consumer damages was related to 'internet shopping mall' but consumer damages of 'internet contents' was anticipated to be increased in the near future. The major goods and services of damages was 'digital camera', notebook PC', 'internet game service' etc. Therefore, it is required to establish consumer protection measures to be prevent consumer fraud such as internet shopping mall, Halfplaza.com, and major goods and services of damages. Also, it is need to establish system of spontaneous consumer protection improving consciousness of e-commerce companies.

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The Comparative Study between Purchasers and Non-Purchasers by the Consumers' Internet Using Characteristics in Mongolia (몽골 소비자들의 인터넷 이용 특성에 따른 구매집단 비교연구)

  • You, Ho-Jong
    • International Commerce and Information Review
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    • v.11 no.3
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    • pp.101-123
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    • 2009
  • This research which applied with Uses and Gratification Theory tried the comparative analysis between internet purchasers and internet non-purchasers by the user's motivation, attitudes, and behavior in Mongolia, By utilizing the two-group discriminant analysis method, which tested the hypotheses of this study. In Internet Market of Mongolia, This research classifies all internet consumers into internet purchasers, and non-internet purchasers and examines the differences in motivations, behaviors, and attitudes between the two groups; based on the assumption that these two groups have different needs and expectations while using the internet. The two group discriminant analysis was conducted to identify a lot of differences between the two groups. Research results show that important differences are found in motivations for using the Internet, attitudes toward the Internet, amount of Internet usage, and frequency of visiting a certain type of Web site. In the practical aspect, This result provides an understanding of the Mongolia Internet shopping, also it could give some valuable implication for the Internet company marketers who are trying to find out how to penetrate into Mongolia internet market.

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A Study on the Effects of Internet Shopping Mall Dissatisfaction Factors on Complaint Behavior and Intention to Use Arbitration System (인터넷 쇼핑몰 불만족 요인이 불평행동과 중재제도 이용의도에 미치는 영향에 관한 연구)

  • Lee, Jae-Hak;Park, Hee-Chul
    • Journal of Arbitration Studies
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    • v.30 no.2
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    • pp.145-164
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    • 2020
  • With the development of the Internet, e-commerce is rapidly developing, and e-commerce through the Internet has become a major distribution channel for selling products and services to consumers and buyers. However, as Internet shopping develops, consumer dissatisfaction and conflict are increasing. In this regard, this study examined how consumer dissatisfaction caused by using an Internet shopping mall, which is currently taking the core position in commerce activities, leads to consumer complaints, and how these complaints affect the necessity and intention to use the arbitration system. As a result of the study, the following implications were obtained. First, it will be necessary to remove the root cause of consumer complaints by continuously monitoring consumer complaints, rather than staying at passive consumer complaints such as defective product exchange and damage compensation for dissatisfaction with Internet shopping malls. Second, it can be said that the function of the arbitration system is required to protect the rights and interests of consumers using the Internet shopping mall and to actively improve the problems in the event of a damage situation or a problem situation. Lastly, academia's continuous research will be needed, and governments and related organizations will need to continuously provide and promote information to users of Internet shopping malls.

A Comparison Analytical Study on the B2B Electronic Trade Settlement System (B2B 전자무역대금결제시스템 비교.분석에 관한 연구)

  • Song Yong-Jong
    • Management & Information Systems Review
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    • v.14
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    • pp.151-180
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    • 2004
  • Owing to the digital revolution, Internet Commerce and Electronic commerce, revolutionize the way of doing business and making payment. The entrance of the Internet has a prominent for spread of Electronic Commerce and those phenomenons will result in paperless trading and cashless trade. By virtue of Internet, an increasing share of business transactions occurs online. Electronic payment is essential for the smooth progress of the electronic commerce as electronic payment plays the important role in the electronic commerce, that is, the value transfer restyling from the electronic commerce. Traditionally international settlement systems such as letters of credits, remittance and documentary collections operated as important and poplar method of payment, Now, information technology has made it possible to pay for the sale of goods and services over the internet. In international trade, there are service providers (bolero, TradeCard, BeXcom) to settle payment electronically through the Internet. The purpose of this study is to Conduct comparative analysis with approach manner functional respect systematic respect, role. It is shown which the Electronic payment system is better. In this study, the author attempts to find the problems is (bolero, TradeCard, BeXcom) and solutions in switching from the documentary payment system to the electronic one. This conclusion of this study can be summarized as followings. In resoect of the law, bolero should seek to prevert the users from being treated unfairly due to multilateral agreement on Rulebook. TradeCard, BeXcom do not have the proper law that users are governed. so far as the practice problems concerned, stability of computer's operation and security of message interchange should be warranted and improved continuously. Through the standardization of the electronic document and the development of software, the examination of the shipping occuments must be done automatically. Bolero should induce more banks to take part in Bolero, and make the carrier the cost and time in managing the traditional document which will be used for the time being. In respect of information technology and security, to deduce the risk in the electronic settlement system and positively uses the global authentication guideline(Identrus).

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Factors that Influence Satisfaction of Shoppers Who have Internet Shopping Mall Experience. (인터넷 쇼핑몰 구매경험자들의 고객만족도에 영향을 미치는 요인)

  • Kim, Sung-Eon
    • The Journal of Information Systems
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    • v.17 no.2
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    • pp.27-47
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    • 2008
  • The base of an internet shopping mall is web application system. However, this mall is a market place where selling and buying of products and services take place. Therefore, it should be considered both a commerce function and a web site design function. The commerce function and the web site design function are considered as variables that influence trust and familiarity. This trust and familiarity are considered as the main factors that influence satisfaction of shoppers of internet shopping malls. Analysis indicates that the web site design function significantly influences both trust and familiarity, but the commerce function significantly influence only familiarity negatively. Also trust and familiarity significantly influence user satisfaction.

기존 해운 전자상거래 사이트의 분석을 통한 해운 포탈 사이트이 발전방향

  • 김가성;하말근;이승호;이경근;손정우;김봉주;김길수
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2000.10b
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    • pp.167-186
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    • 2000
  • As Internet has been spreading and popularizing, lots of industries of he society are changing their industries to be compatible to the internet. In other works may companies are investing for Electronic Commerce to change their industries....so there are lots of company to introduce electronic commerce in his industrial fields and this kind of tendency is increasing now, because electronic commerce has a lot of advantages this kind of tendency has been trying in the shipping industrial fields... so we an find lots of marine electronic commerce sites in the internet by a searching engine. these sites insist their site is real portal in the shipping field.. But actually their sites just e-commericalize a field or some fields of shipping, So they cann't insist their site is a real portal site But in this kind of tendency, real shipping portal site will be made someday but not so long.. so we want to show contents and strategy real shipping portal site should possess by comparison and generalization with existing shipping portal sites.

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Korea's Response for International Regulations on the Internet Electronic Commerce (인터넷 전자상거래의 국제규범화에 따른 주요 과제별 대응방안)

  • Kim, Hee-Chul
    • International Commerce and Information Review
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    • v.1 no.1
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    • pp.107-130
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    • 1999
  • 21세기 정보화시대를 몇 개월 앞두고 전자상거래가 급팽창함에 따라, 인터넷 전자상거래는 이제 선택의 문제가 아니라, 기업이나 국가의 경쟁력 확보 및 생존을 위한 필수적인 전략으로 인식되고 있다. 최근 선진국들을 비롯하여 OECD 등 국제기구에서 인터넷 전자상거래에 관한 국제적 논의와 규범화 작업이 진행되고 있다. 그러므로 우리 나라도 이러한 인터넷 전자상거래시대에 대비한 국제경쟁력을 확보 하기 위해 정부와 민간의 협력을 기반으로 한 범국가적 대용방안의 수립이 필요한 시점에 와 있다. 이러한 상황하에서, 본 연구는 인터넷 전자상거래의 영향과 현황을 파악한 후, 이에 대한 국제규범화 동향과 주요 과제를 분석하여 우리 나라의 대응방안을 제시하고자 한다.

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Analysis of Consumer Information on Electronic Commerce -In the Internet Shopping Mall- (전자상거래에서의 소비자정보 분석 -인터넷 쇼핑몰을 중심으로-)

  • 조희경;이기춘
    • Journal of the Korean Home Economics Association
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    • v.38 no.2
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    • pp.139-153
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    • 2000
  • The purpose of this study is to prove asymmetric Consumer Information on Electronic Commerce. For this purpose, 93 internet shopping-malls was analyzed into three contents of consumer information. Major findings are as follows : First, the overall level of consumer information contents through purchase process was very low. The reason is that most electronic consumers were dissatisfied with consumer information provided by internet shoppingmall. Second, consumer information of purchase-stage was insufficient for electronic consumer. Especially most shoppingmalls did not provide Use-information and comparing information. This implies electronic consumer can't meet their consumer information needs, so they cannot make rational decision. Third, consumers were faced with asymmetric Consumer Information problem on electronic commerce. So consumer education for electronic commerce is needed.

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Constructing the Purchasing Decision-making Factors to Maximize Customer Value on the Electronic Commerce (고객가치 극대화를 위한 전자상거래 구매의사결정 요인에 관한 연구)

  • Lee Hyun-Kyu;Park Young-Sik
    • The Journal of Information Systems
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    • v.15 no.1
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    • pp.121-144
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    • 2006
  • For constructing the purchasing decision-making model to maximize customer value on the electronic commerce, Means-Ends Network model was used for identifying means and fundamental objectives and their relationships were analyzed by the structural equation. A questionnaire survey of 481 customers in their internet shopping experiences was conducted to extract valid means and fundamental objectives' factors. As a result, 6 means objectives shopping travel, shipping errors, vendor trust, online payment, product choice, and recommender systems and 3 fundamental objectives-shopping convenience, internet ecology, and customer support were founded. Using these 9 factors, structural equation was analyzed 4 times to ensure statistical validities and to establish new interrelationships among them. The results showed that fundamental objectives are affected by the strong relationships within means objectives. This interrelationship with mens and fundamental objectives is interpreted as the purchasing decision-making model to maximize customer value on the electronic commerce in this paper.

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