• Title/Summary/Keyword: Internal Design Factor

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Internal Service Quality, Employee Satisfaction, and Organizational Performance of Apparel Retailers (의류매장에서 내부서비스품질이 직무만족과 조직성과에 미치는 영향)

  • Row, Young;Lee, Kyu-Hye
    • Fashion & Textile Research Journal
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    • v.9 no.1
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    • pp.41-48
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    • 2007
  • Marketing strategists believe that the best way to satisfy customers is through satisfied employees. In fashion retail businesses, salespersons play a pivotal role for the success of business, since fashion products have emotional properties and customers' emotion is largely affected by personal selling at the point of purchases. The present study aims to examine relationships among internal service quality, job satisfaction, and organizational performance in fashion retail businesses. Specifically, the study will test the validity of applying service quality concept to the internal service targeting the sales person of fashion retailers and identify dimensions of internal service quality. Data were collected from salespersons of women's wear and imported brand stores at four major department stores. 205 survey responses were used for the final analysis. The factor analysis extracted empathy/tangibility, assurance, responsiveness and reliability factors. The structural path analysis and effect analysis indicated that the importance of assurance and responsiveness of internal service quality had significant direct effects on job satisfaction and significant indirect effects on organizational performance. Reliability dimension of internal service quality had a significant direct effect on job satisfaction. The importance of empathy/tangibility dimension, however, was relatively weak in the model.

Analytical study of slant end-plate connection subjected to elevated temperatures

  • Zahmatkesh, F.;Osman, M.H.;Talebi, E.;Kueh, A.B.H.
    • Steel and Composite Structures
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    • v.17 no.1
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    • pp.47-67
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    • 2014
  • Due to thermal expansion, the structural behaviour of beams in steel structures subjected to temperature increase will be affected. This may result in the failure of the structural members or connection due to extra internal force in the beam induced by the thermal increase. A method to release some of the thermally generated internal force in the members is to allow for some movements at the end supports of the member. This can be achieved by making the plane of the end-plate of the connection slanted instead of vertical as in conventional design. The present paper discusses the mechanical behaviour of beams with bolted slant end-plate connection under symmetrical gravity loads, subjected to temperature increase. Analyses have been carried out to investigate the reduction in internal force with various angles of slanting, friction factor at the surface of the connection, and allowable temperature increase in the beam. The main conclusion is that higher thermal increase is tolerable when slanting connection is used, which means the risk of failure of structures can be reduced.

A survey of Factors Influencing College Students Participating in Discipline Competition Based on the questionnaire

  • SU, Shuai;ZHANG, Fan
    • Fourth Industrial Review
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    • v.1 no.2
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    • pp.17-20
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    • 2021
  • Purpose - "Higher education of vocational education focuses on Discipline competition" This is the requirement of the education sector in China for the Application-oriented Undergraduate in the 21st century. As an integral part of Higher education vocational education, Discipline competition is not only an effective way to test the higher education reform of the Application-oriented Undergraduate, but also a measure of the level of Application-oriented Undergraduate. Research design, data, and methodology - The study conducted a survey on SPSS 24.0 Through factor analysis of 192 questionnaires data. After empirically analyzing the data, we found that the factors can be classified into four main factors. Result - This study shows that in terms of gender, boys are more susceptible to external factors and time factors while girls are more vulnerable to internal factors. And girls are more susceptible to internal factors. In terms of professional categories, non-teacher students are more likely to be hindered by external factors such as missing entry information. Conclusion - This paper assumes that there are significant differences in internal promotion and barriers in different disciplines competition.

Designing Questionnaires for Better Reliable Survey: Case Study of Using Railway Safety Culture Survey Data (신뢰성 향상을 위한 설문문항 설계: 철도안전문화 설문자료 사례를 중심으로)

  • Lim, Kwangkyun;Kim, Sigon
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.34 no.6
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    • pp.1837-1844
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    • 2014
  • The study of safety culture estimate has received a wide attentions in many other industries, rather in the contexture of railroad stands at an initial phase. A factor analysis and internal reliability test were conducted to check if the survey results are reliable by looking at how the factors are dimensioned and how the questionnaires are sub-grouped in accordance with such factors, and further if there are any other common attributes being extracted as a new factor. The designed 5 factors were expanded to 7 through the test, and they were renamed accordingly. The questionnaires are reorganized according to the new 7 factors. It implicates that thorough investigation of the common attributes is important in reducing the gaps between interviewers' and interviewees' understanding. Moreover, the results of internal reliability test represent the new design of questionnaire is reasonably acceptable with the high reliable values. We expect such approaches can be applied for the railway culture survey study to be more reliable and applicable.

Study on the Tube Reducing Process Subject to Internal Pressure (내압을 받는 튜브 리듀싱에 관한 연구)

  • Lee, Hang-Soo;Yang, Dong-Yol
    • Journal of the Korean Society for Precision Engineering
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    • v.4 no.4
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    • pp.72-83
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    • 1987
  • In axisymmetric tube reducing process for thin sheet metal tubes, the reduction ration of diameter is an important factor in the process design. For very thin sheet metal tubes, tube reducing cannot be successfully employed due to wrinkling of the edge portion of a tube as well as due to buckling of its rest portion. In the present study, thin sheet metal tubes are subjected to internal pressure during the tube reducing process in order to increase the forming limits. Analysis is made for the sound flow deformation in nonsteady tube reducing considering the normal anisotropy. Experiments are carried out for brass tubes. The present study is shown to give an effective guide line in designing the tube reducing process for very thin-walled sheet metal tubes. Hpwever, it is suggested that an analysis for instability should be made to design the process more effectively.

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Computational method in database-assisted design for wind engineering with varying performance objectives

  • Merhi, Ali;Letchford, Chris W.
    • Wind and Structures
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    • v.32 no.5
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    • pp.439-452
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    • 2021
  • The concept of Performance objective assessment is extended to wind engineering. This approach applies using the Database-Assisted Design technique, relying on the aerodynamic database provided by the National Institute of Standards and Technology (NIST). A structural model of a low-rise building is analyzed to obtain influence coefficients for internal forces and displacements. Combining these coefficients with time histories of pressure coefficients on the envelope produces time histories of load effects on the structure, for example knee and ridge bending moments, and eave lateral drift. The peak values of such effects are represented by an extreme-value Type I Distribution, which allows the estimation of the gust wind speed leading to the mean hourly extreme loading that cause specific performance objective compromises. Firstly a fully correlated wind field over large tributary areas is assumed and then relaxed to utilize the denser pressure tap data available but with considerably more computational effort. The performance objectives are determined in accordance with the limit state load combinations given in the ASCE 7-16 provisions, particularly the Load and Resistance Factor Design (LRFD) method. The procedure is then repeated for several wind directions and different dominant opening scenarios to determine the cases that produce performance objective criteria. Comparisons with two approaches in ASCE 7 are made.

Comparison Research between Lighting Based on luminance and Illuminance through Measuring Tunnel Lighting (터널조명 측정을 통한 조도와 휘도기반의 조명 비교 연구)

  • Lee, Mi-Ae;Han, Seung-Hun;Kim, Yeon-Hwa
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.27 no.11
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    • pp.14-19
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    • 2013
  • Tunnel lighting design and operation are both regulated based on luminance in and out of Korea these days. However, domestic tunnel lighting is operated by internal lighting depending on external brightness by using an illuminometer applying the conversion factor on luminance. The purpose of tunnel lighting is to alleviate the visual shock occurring from the rapid change from external brightness to internal brightness when entering a tunnel. However, when looking at the tunnels operated based on an illuminometer, it is not a system where the driver can measure the brightness within his or her viewing angle when entering the tunnel. It is general to install and operate the illuminometer on the roof of an administrative office near the tunnel; however, this method is not structured to connect with the internal lighting by checking the brightness of the viewing scope of the driver, thus is not structured to properly apply the viewing conditions of the driver. Rather, it should be in a method for extracting the luminance value within the viewing scope of the driver pursuant to tunnel lighting standards and in connection with internal lighting. This research seeks to find the difference between operations based on luminance and operations based on intensity of Illuminance in road tunnels through field measuring, and to suggest the necessity of operating based on luminance with the resulting value.

Assessment of Rock Slope Stability and Factor Analysis with a Consideration of a Damaged Zone (손상대를 고려한 암반사면 안정성 평가 및 인자분석)

  • Kim, Jin-Soo;Kwon, Sangki;Cheon, Dae-Sung;Park, Eui-Seob
    • Tunnel and Underground Space
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    • v.24 no.3
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    • pp.187-200
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    • 2014
  • After excavation or blasting, rock properties within an excavation damaged zone can be perpetually weakened on account of stress redistribution or blasting impact. In the present study, the excavation damaged zone is applied to a rock slope. The objective of this research is to compare the mechanical stability of the rock slope depending on the presence of the damaged zone using 2-dimensional modeling and analyze factors affecting factor-of-safety. From the modeling, it was founded that the mechanical stability of the rock slope is significantly dependent on the presence of the damaged zone. In particular, factor-of-safety with a consideration of the damaged zone decreased by approximately 49.4% in comparison with no damaged zone. Factor analysis by fractional factorial design was carried out on factor-of-safety. It showed that the key parameters affecting factor-of-safety are angle of the slope, cohesion, internal friction angle and height.

The Relationships between the Advertising of a College Image and the College Image, and the Behavior of Choosing a College and a Major - Focused on the Students of Fashion Related Majors - (대학이미지 광고, 대학이미지와 대학 및 전공 선택행동의 관계연구 - 패션관련 전공자를 중심으로 -)

  • Chang, Geung-Hae
    • Fashion & Textile Research Journal
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    • v.10 no.2
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    • pp.220-227
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    • 2008
  • The purpose of this study was to investigate the relationship between the image advertising of a college and the college image, and the behavior of choosing a college and a major. Data were collected from students of 4 colleges in Daegu. Convenienced sampling was performed, and 259 responses were used for analysis. In the statistical analysis, factor analysis and regression analysis were used for verification. The results were as following; The image advertising concept of a college constituted one factor, and the college image consist of the college's internal image factor and the external image factor. It shows that the image advertising of a college/the college image has a direct influence on the behavior of choosing a college and a major. Furthermore, through interaction with the college image, the image advertising also has an indirect influence.

Structural Model of Antecedents and Consequences of Trust in e-Business (e-비즈니스의 신뢰선행요인과 결과의 구조적 모형)

  • Kim, Yeon-Jeong;Gwak, Won-Seop
    • 한국디지털정책학회:학술대회논문집
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    • 2005.11a
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    • pp.447-463
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    • 2005
  • The purposes of this study is to investigate the factor structure of web-site characteristics and antecedents factors affected to trust, satisfaction and behavioral intention of web-site. Refined data were consisted of 4 internet shopping mall survey and estimated the perception to visiting web site. Statistical methods are adapted Frequency, Factor Analysis and CFA(Confirmatory Factor Analysis) of LISREL. 8 program. Research findings are as follows. The factors of web characteristics indicated to product information/buying procedure clarification, stability and function of system, usability of web site, security and protection of individual information, design, clarification of enterpriser information, various payment methods and customer service. In regression analysis, dependent variables were trust, satisfaction and behavioral intention. reputation of site were significantly effected variables. External variables consisted of the 4 characteristics of web-site and reputation and trust, satisfaction and behavioral intention were internal factor.

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