• Title/Summary/Keyword: Interactional Process

Search Result 52, Processing Time 0.021 seconds

The Process of Overcoming the Professional Burnout of Clinical Nurses (임상간호사의 직무소진 극복과정)

  • Kang, Sungye
    • Journal of Korean Academy of Nursing Administration
    • /
    • v.19 no.3
    • /
    • pp.427-436
    • /
    • 2013
  • Purpose: The purpose of this study was to identify the process of overcoming professional burnout among clinical nurses. Methods: Data were collected from 12 clinical nurses through in-depth interviews about their actual experiences. The main question was "How do you describe your experience of the process of overcoming professional burnout?" Qualitative data from the field notes and transcribed notes were analyzed using the grounded theory methodology developed by Strauss & Corbin. Results: The core category of experience of the process of professional burnout among clinical nurses was identified as "Keeping a balance by awakening-relaxing-coexisting". The participants used six interactional strategies such as 'Confronting problems', 'Exposing problems', 'Laying the mind's burdens down', 'Taking a breather', 'Seeing from a different perspective', 'Accepting realities'. The results of overcoming process of professional burnout were 'Coexisting' and 'Revitalizing'. Conclusion: The results of this study provide useful information for designing supportive programs and policies to solve professional burnout in clinical nurses.

Experience of Job Satisfaction in Clinical Nurses : Application of Focus Group Methodology (임상간호사의 직무만족 경험: 초점집단 연구방법 적용)

  • Lee, Byoung-Sook;Kang, Sung-Rye;Kim, Hae-Ok
    • Journal of Korean Academy of Nursing
    • /
    • v.37 no.1
    • /
    • pp.114-124
    • /
    • 2007
  • Purpose: The purpose of this study was to describe the experiences of job satisfaction in clinical nurses. Methods: Data was collected from three focus groups composed of 17 hospital nurses. Each focus group had an interview for an average of two and a half hours with the guidance of researchers. The main question was 'how do you describe your lived experience of job satisfaction as a clinical nurse?' Qualitative data from the field notes and transcribed notes were analyzed using a grounded theory methodology developed by Strauss and Corbin. Results: The core category of experience of job satisfaction in clinical nurses was identified as 'Finding success.' Supportive interpersonal relationships and environment affected this category. In the process of attaining job satisfaction through finding success, the participants were using four interactional strategies such as giving meaning, finding self-esteem, extending the horizon of life, and strengthening self-capability. The dimensions of job satisfaction in clinical nurses were the sense of achievement, stability, and pride. Conclusion: The results of this study yields very useful information for nursing mangers to design a program which enhances job satisfaction of clinical nurses based on interactional strategies.

Impact of Perceived Organizational Justice on the Organizational Citizenship of Civil Servant's (공무원이 인지하는 조직공정성 요인이 조직시민행동에 미치는 영향)

  • Jung, Seok-Hwan
    • The Journal of the Korea Contents Association
    • /
    • v.13 no.2
    • /
    • pp.244-253
    • /
    • 2013
  • This research explores the impacts on the recognition of organizational justice for public employees organizational citizenship behavior during the public-sector reformation. Research results are summarized as follows. The first, the job satisfaction and organizational citizenship behavior of public employees relate with procedural justice, interactional justice. but distributive justice not impact. The second interactional justice relations impact organizational citizenship behavior. The third, job satisfaction does the intermediate role between the organizational justice and organizational citizenship behavior of public employees. These result contribute to the explanation of how public employees organizational citizenship behavior work in the public sector reform process.

Building Fashion Customer Loyalty by Service Recovery and the Effect of Explanations on It (서비스 복구를 통한 패션고객의 충성 형성과정과 설명의 효과)

  • Ahn, Soo-Kyoung
    • Journal of the Korean Society of Clothing and Textiles
    • /
    • v.35 no.7
    • /
    • pp.841-855
    • /
    • 2011
  • This study examines the structured model of building fashion customer loyalty by service recovery and scrutinizes the effect of explanations on perceived justice and the proposed model. The data of a total of 300 women were collected through an online survey. Employing structural equation modeling, this study demonstrated that both distributive and interactional justice had a positive impact on customers' satisfaction with service encounter that subsequently led to overall satisfaction with the brand. Overall satisfaction influenced the attitudinal loyalty of customers that induced their behavioral loyalty. To examine the effect of explanations on perceived justice and the process of building fashion customer loyalty by service recovery, t-test and multi-group SEM were employed. The result displayed that the group who received explanations after service failure perceived higher level of justice than the one who did not. There was a significant difference between two groups on the direct path from interactional justice to overall satisfaction with the brand. This study clarifies how perceived justice influences fashion customer loyalty mediating by satisfaction in and confirms the critical role of explanations in service recovery context. By implying the understanding of the important role of explanations in service recovery context, this study provides fashion marketers with insight for delivering more successful service recovery strategies that enhance customer loyalty.

An Analysis on Communication in a Math Class - Based on Verbal Interactions - (수학수업에서 의사소통 분석 -언어상호작용을 중심으로-)

  • Shin, Joon-Sik
    • Education of Primary School Mathematics
    • /
    • v.10 no.1 s.19
    • /
    • pp.15-28
    • /
    • 2007
  • From a social constructivists' perspective, knowledge is not transmitted by language but it is constructed by social interactions with others. That is, it is viewed in social constructivism that learning is a process in which knowledge is constructed by communicative interactions with more capable others. In this vein, a class might be analyzed and characterized in terms of interactional patterns of teacher-student and student-student in class. For this, a primary math class was selected and observed and it was analyzed by the Flanders category system to investigate the effects of the math teaching based on verbal interactions on the learning of math. The class was taught in a teacher-centered and direct way but in the class math knowledge was taught through univocal communications in the form of question-answer. The results of this study appeared to suggest that verbal interactional patterns should take place frequently in math teaching in the sequence of a teacher's questions$\to$students' extensive responses $\to$ positive feedback for the students' responses by the teacher $\to$ the acceptance of the students' responses $\to$ the teacher's explanation or students' questions. In other words, math might be taught more effectively through the verbal discourse patterns proposed in this study.

  • PDF

Importance Analysis and Establishment of Community-Based Residential Environment Improvement Items (커뮤니티를 고려한 주거환경개선요소 설정 및 중요도 분석)

  • Kim, Hyun-Jin;Koo, Ja-Hoon;Won, Jai-Mu
    • Journal of the Korean housing association
    • /
    • v.20 no.6
    • /
    • pp.127-134
    • /
    • 2009
  • This study initially analyzes the meaning of Community-Based Residential Environment Improvement. A residential environment improvement factor was determined through an analysis of the function, components, Planning techniques of the community, the evaluation criteria of the residential environment, and through relative literature documenting plans for the adjustment of urban and housing environments. In terms of the methodological approach, decisions were made based on the results of an expert focus-group-interview, a goodness-of-fit test, and by using the analytic network decision-making method from which the correlation among items can be considered. Results of this analysis show that the, order of importance of factors for a community-based residential environment is as follows: interactional character, cognitive character, and locational character. Furthermore, the most important aspect for each of these factors are the neighbor-hood relationship in terms of the interactional character, common consciousness for the cognitive character and place for locational character. The results of this study can be used by linking them with questionnaire items for basic resident research when a residential environment improvement project or a plan for the adjustment of urban and housing environments is planned.

A Study of Development of the korean-Marital Satisfaction Scale ("한국형 결혼만족도척도" 개발 연구)

  • 정현숙
    • Journal of the Korean Home Economics Association
    • /
    • v.39 no.12
    • /
    • pp.205-224
    • /
    • 2001
  • This article presents the development of a self-report measure of Korean Marital Satisfaction Scale. Based on 'Family Process Model'and interviews with 183 married couple, 3 domain structures with 74 items were identified, which included interactional process, emotional process, and intellectual process. It was administerd to 289 couples to test reliability and validity. Overall reliability coefficients were high for each of the individual domains($\alpha$=.62 to $\alpha$=.93). Face validity, content validity, content validity and concurrent validity respectively were demonstrated good. Additionally, divergent validity with scales of self-esteem and depression was observed. These results support the reliability and psychometric validity of the Korean Marital Satisfaction Scale in the assessment of key dimensions of marital process of Korean couples.

  • PDF

Concept Analysis of Nurses' Emotional Labor (간호사의 감정노동 개념분석)

  • Ahn, EunKyong
    • Journal of Korean Academy of Rural Health Nursing
    • /
    • v.10 no.1
    • /
    • pp.5-15
    • /
    • 2015
  • Purpose: This study was conducted to analyze the concept of nurses' emotional labor. Method: Rodgers's evolutionary concept analysis was used. Result: Nurses' emotional labor can be defined by two attributes: emotional distortion and self-regulation process. Antecedents of nurses' emotional labor include interactional, organizational and personal factors. The consequences of nurses' emotional labor are emotional dissonance and internalization of organizational display rules. Conclusion: Appropriate instrument to operationalize the concept need to be developed.

Adaptation Process of Nurses Who Return to Work after Parental Leave (육아휴직 후 직장에 복귀한 간호사의 적응과정)

  • Jung, Hyo Ju;Cho Chung, Hyang-In
    • Journal of Korean Academy of Nursing Administration
    • /
    • v.22 no.1
    • /
    • pp.33-45
    • /
    • 2016
  • Purpose: This study was conducted to generate a grounded substantive theory of the adaptation process of nurses who return to work after taking parental leave. Methods: Individual in-depth interviews with 13 participants were conducted between June and September 2014. Participants were interviewed 1~3 times; interviews were continued until the data became saturated. Data were analyzed using Strauss and Corbin's grounded theory method. Results: The core category of experience of the process of adaptation as a nurse who returned to work after parental leave was 'trying to regain one's previous position'. Participants used five interactional strategies: 'preparing in advance', 'initiating relationships with colleagues', 'keeping a positive attitude', 'understanding parenting helpers', 'Taking burden off one's mind'. Conclusion: The results of this study provide a theoretical basis for the adaptation process of nurses returning to work after taking parental leave. The importance of improving nurses' attitudes to their co-workers who take parental leave is highlighted along with the necessity of providing a family-friendly work environment. These results can be used to develop supportive policies and programs for nurses who return to their work after parental leave.

A Study on the Effect of Transaction Justice on Project Performance with Mediating Effect of Partnership (거래 공정성이 파트너십을 매개로 프로젝트 성과에 미치는 영향에 관한 연구)

  • Sim, Eun Taek;Lee, Jae Kwang;Jo, Hyeon
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.17 no.6
    • /
    • pp.577-587
    • /
    • 2016
  • The purpose of this study is to test the relationships between transaction justice and partnership, between transaction justice and project performance, and between partnership and project performance in the selection process in which a prime contract company chooses a subcontractor. For the empirical study, we chose a research model based on related studies and surveyed the real contractors in the field of construction. The results of this study are as follows. First, the partnership has a statistically significant positive effect on the interactional justice, procedural justice, and distributed justice. Second, the project performance is affected by the interactional justice and procedural justice. Finally, the transaction justice has a directly positive relation with the project performance and an indirectly positive relation with the project performance through partnership. In this study, we carried out empirical research into the relationship between transaction justice and project performance through partnership.