• Asia pacific journal of information systems
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• 제20권1호
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• pp.1-31
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• 2010

One of the prominent challenges of e-government identified in developing countries is low level of ICT literacy and skills of e-government users. For those countries at the nascent stage of e-government development, it is crucial to identify and provide e-skills needed from the demand side. However, prior research has mostly focused on the supply side of e-skills, ignoring the consumption side of e-skills. In addition, no user centric approach for e-skills identification and development for e-service consumption, with respect to the stages of e-government development, have been proposed and validated. The purpose of this article is thus to: 1) Identify skills required for e-services utilization by all participants-citizens, public, and private sector employees-involved in G2C, G2B, and G2E e-government relationships respectively; assuming they are consumers of e-government and to 2) Propose and validate an user-centric approach for e-skills identification and development based on stages of e-government utilizing the Delphi method. As a result of the study, a comprehensive list of e-skills (N = 81) was generated. We found that e-skills required for e-service consumption are not merely technical; they include a wide variety of related skills that can be applied to enhancing e-skills. Therefore, the findings can serve as a standard curriculum for training and educating both citizens and government employees in developing countries. Moreover, the findings of this research may also facilitate international organizations in indentifying and measuring citizens' readiness for e-government in terms of e-skills.

• Journal of Information Processing Systems
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• 제16권2호
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• pp.246-260
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• 2020

IT Service Management (ITSM) achieves consolidated management for the IT services supporting the acquisition system, and no outside connections can be established with such ITSM. Issues pertaining to the D2B can be addressed to System Q&A or a Call Center for problem-solving. In other words, internal staff can take the necessary measures for problems by directly connecting with ITSM. Currently, diverse innovative technologies are being used in electronics and ubiquitous computing environments. This allows us to create a better world by providing the backbone for remarkable development in our human society in the fields of electronics, devices, computer science, and engineering. Following the expansion of IT services in the military acquisition sector such as Defense Electronic Procurement, military export/import support system, etc., customers' dependence on IT for conducting business with the military or related companies is increasing, including the military's dependence on the same technology for services to the public. Nonetheless, issues pertaining to the simplified/integrated management of complex IT service management systems, including slow system recovery, lack of integrated customer service window, and insufficient information sharing, have become the priority problems that IT managers are required to solve. Therefore, this study conducted research on the integrated management of IT services provided by Korea's national defense acquisition system, which was developed based on the existing system IT Infrastructure Library (ITIL) v2, and investigated the level of satisfaction with services with focus on ensuring that it can be used for understanding the necessity of the system and its advancement in the future.

• 한국전자거래학회지
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• 제26권2호
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• pp.45-59
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• 2021

4차 산업혁명의 핵심 동인으로서 Software(이하 SW)의 중요성이 더욱 커짐에 따라, 정부는 국가 경쟁력 강화를 위해 SW R&D 투자를 늘리고 SW 관련 정책을 지속적으로 수립하고 있다. 하지만 SW 연구개발에 대한 정부의 지속적인 투자에 비해, SW 연구개발 투자성과에 대한 체계적 분석은 부족한 실정이다. 본 연구에서는 Data Envelopment Analysis(DEA) 기법을 이용하여 SW 국가연구개발 사업의 분야별 효율성을 분석하였다. 2008년~2018년까지 정보통신산업진흥원(NIPA)에서 수행된 1,463개 과제정보를 토대로 효율성을 정태적/동태적 관점에서 측정하였다. 정태적 관점의 규모효율성 측정을 통해 비효율성 원인을 규모와 기술문제로 분석하였다. DEA/Window 모형을 이용한 동태적 효율성 분석 결과를 제시하고 효율성-안정성 매트릭스를 이용해 분야별 대응 모델을 제시하였다. 본 연구는 SW 국가연구 개발사업 전체를 대상으로 효율성 분석을 수행했다는 점에 의의가 있으며, 정태적/동태적 효율성 분석결과는 향후 SW 국가연구개발사업 기획 시 기초자료로 활용이 가능할 것으로 기대된다.

• 디지털융복합연구
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• 제14권6호
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• pp.263-270
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• 2016

본 논문에서는 교육 분야에 프로파일링을 활용하여 교사가 전문적인 통계 지식을 가지고 있지 않아도 운영이 가능한 성적 맞춤형 통계 분석 시스템을 개발하고자 한다. 이를 위해 프로파일링에 대한 기술을 교육 분야에 융합하여 학생 맞춤형 다차원 분석 시스템을 구축하기 위한 필요 요소들(프로파일링, 빈도/교차/기간별/이항/다항 분석)에 대해 살펴보았다. 실제 교육 프로파일링을 활용한 학생 맞춤형 다차원 분석 시스템을 구축하기 위한 전체 구성도와 구축 상황에 대해 언급하고, 각 통계적 방법을 적용한 알고리즘에 대한 구현 결과를 보였으며, 기존에 존재하는 시스템들과의 차별성과 우월성에 대해 설명하였다. 제안된 기술을 기반으로 시스템이 구축되면 수각자의 요구와 능력의 차이를 고려하여 정확한 목표 및 기준을 명확하게 함으로써, 공교육 만족도 제고를 통해 선행학습 및 사교육비 절감의 효과와 학생 개인의 능력과 적성에 맞는 자기 주도적 학습 실현이 가능하다.

• 한국유기농업학회:학술대회논문집
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• 한국유기농학회 2009년도 하반기 학술대회
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• pp.281-281
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• 2009

Although national and regional environmentally friend agriculture (EFA) and food development programmes such as the Life-Food Development Plan (LFDP) have been established in Korea, some policy measures in these programmes seem to be unsuitable for Korean organic farming development. Policy measures tend to support external input purchases of organic fertilizers rather than market development actions such as providing consumer information, research, education, training and statistical data collection. The development of an organic action plan (OAP) for Korea is therefore considered essential for the sustainable future of organic farming in Korea. The purposes of OAP are 1) to define and set the clear goals/targets for the organic sector development, 2) to integrate various organic stakeholders and public institutions in partnership, 3)to focus on specific issues with tailored measures and 4) to integrate and develop different policy measures (Stolze, 2005). Most EU member state countries have developed their own OAPs and each reflects its own priorities with regard to organic sector development. This study compares and contrasts the Welsh, England and EU OAP with the Korean Jeonnam Life-Food Development Plan (LFDP) in order to facilitate the development of the organic food and farming sector in Korea. Early action plan, for example, the first Welsh OAP(1999) focused support on developing the supply of organic products whereas later action plans (e.g. England OAPs in 2002 and 2004 and the second Welsh OAP in 2005) focussed more on developing consumer demands for organic products. The EU OAP (2004) also aims at market support related to consumer demand and then organic farming production for its environmental and other social benefits. OAPs not only provide specific issue-solving tools but also perform a role as providing a focus for organic sector development as a whole. The Korean LFDP provides issue-solving tools but plays no regulatory role such as policy development, harmonizing various policy measures and conflicting factors and providing evaluation tools for further development. A national-level OAP could also facilitate international trade of organic products. To achieve better harmonized and sustainable approaches for the Korean organic industry, National- as well as regional- regulatory policy systems are urgently required in the form of an Organic Action Plan.

• KIEAE Journal
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• 제15권2호
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• pp.5-17
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• 2015

Purpose: The goal of this research is to identify the planning techniques of Smart Green City with Ubiquitous method and carbon-neutral city planning techniques and to induce the main planning techniques through the analysis of relative importance and practical adaptation. Method: First of all, eighteen planning techniques were derived and categorized into three organization systems and six sectors through literature review and FGI analysis considering the applicability of Ubiquitous service for carbon-neutral city planning techniques. Secondly, based on expert surveys and AHP analysis, the importance of Smart Green City planning techniques was evaluated. Thirdly, using case study, six cases related to Smart Green City were analyzed for the current status of application of planning techniques. Lastly, considering the importance of planning techniques and practical aspects, the characteristics of Smart Green City and its implication were estimated. Result: Energy, Resource and Waste and Transportation sector were identified as important sectors for Smart Green City. In addition, 'Construction of Smart Grid', 'System for Utilization of New & Renewable Energy', 'Smart Resource Circulation Management System', 'Establishment of Public Transportation Information System basis', 'Construction of Pedestrian / Bicycle oriented Road Environment' are essential planning techniques to create Smart Green City.

• 대한치과의사협회지
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• 제58권1호
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• pp.28-37
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• 2019

This study aimed to introduce what Korea national oral health surveys are and examine recent oral health status in Korean children. Korea Government has implemented national oral health-related surveys during the past two decades. The surveys with oral health examination are Korean Children's National Oral Health Survey (KCNOHS) since 2000 in 5-year-old and 12-year-old children and Korea National Hhealth and Nutrition Examination Survey (KNHANES) since 2007 aged 1 year and more. KCNOHS provides the information about the distribution of prevalence of dental caries, gingival health, behavioral factors, and dental clinic demands etc. KNHANES has huge amount of health data for representative Korean population including oral health and general conditions. Based on KCNOHS, the prevalence of dental caries and its experience has decreased steadily, and the status of oral hygiene and preventive treatment called sealents has been also improved after the year of 2000. However, there is still a gap to reach to those of Western developed countries. Therefore, more effective oral health policy plans and strategies for Korean children and adolescents are needed to prevent and manage for dental caries in private and clinical field of dentistry with public sector.

• 한국IT서비스학회지
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• 제11권1호
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• pp.125-139
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• 2012

Machine-to-Machine(M2M) refers to technologies allowing both wireless and wired systems to communicate with other devices. The enhancement of wireless technologies and the reduced cost of wireless connection have contributed toward the development of M2M market. M2M market currently focuses on public sector services, As M2M can offer scalable and flexible services, M2M services are expected to be applied in various fields. However there are still some doubts on whether the demand for M2M services will be increased. This study investigates the feasibility of M2M services from the perspective of operators. Operators evaluate that M2M services will show high marketability but low profitability in general. In addition, operators predict that M2M services will show both marketability and profitability in the area of car maintenance, insurance, telematics, home and office security, shop floor maintenance, and real-time locating services for children protection. This study may offer some ideas of M2M business models based on empirical feasibility studies.

• 정보화연구
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• 제11권4호
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• pp.409-426
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• 2014

2014년 UN의 전자정부 서비스 평가 3회 연속 한국이 우승하였으며, 지난해에는 범정부 EA가 UN공공행정상을 수상하였다. 이는 범정부 EA기반 범정부 차원의 맞춤형 서비스 연계 통합 과제 발굴 및 수행에 따른 성과라고 볼 수 있겠다. 이와 같은 EA는 과거 전자정부 31대 과제 중 하나로 선정되어 추진해왔으며, 2005년 법제화 이후 공공부문에서 본격적으로 도입 및 운영 활용되었다. 많은 공공기관에서 EA를 통한 대내외 성과를 도출하는 등 활발하게 활용하고 있는 반면, 10여년이 지난 지금에도 몇몇 공공기관은 EA를 아직 인식수준에서 관리하고 있다. 더불어, 개별 공공기관의 EA를 통한 성과는 다시, 범정부 차원의 성과로 확산되어 범정부EA를 세계의 표준으로 성장시키는 데 톡톡한 기여를 하고 있다. 이와 같이 기관에서 EA를 통해 도출 되고 있는 성과의 주요 요인이 무엇이며, 어떠한 요인이 개별기관 및 범정부 EA 성과에 영향을 미치고 있는지 관련하여 EA 성과모형을 개발하고 이를 구조모형을 통한 규명을 해보고자 한다. 이를 위해 EA, EA서비스, 정보시스템 성공요인, 정보시스템 성과 측정 등 이론적 선행여구를 고찰하고 논리적 추론과정을 통해 모형개발 및 검증을 하고자 한다. 본 연구에서는 서비스 품질 측정 평가 모델인 서브퀄 모형(SERVQUAL Model) 및 DeLone & McLean의 정보시스템성공모형을 EA 서비스 성과에 접목한 국내 최초의 연구로서 실무적 및 이론적으로 시사하는 바가 크다.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2007년도 추계학술대회
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• pp.102-108
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• 2007

본 연구는 성과관리가 조직의 지속적인 성장과 발전의 혁신도구로써 조직성과에 영향을 미친다는 측면에서 공공부문의 균형성과표(BSC) 운용의 성공요인과 고려사항을 바탕으로 연구모형을 설정한 후 이를 실증적으로 분석하였다. 이를 위하여 성과관리를 위한 BSC의 추진 관리 단계인 계획, 실행, 평가, 환류 등 순환주기에 관련된 변수들을 독립변수로 하고, 조직성과에 관련된 변수들을 종속변수로 선정하여 독립변수가 종속변수에 미치는 영향을 분석하였다. BSC를 구축 운영하고 있는 공공기관의 BSC 성과관리시스템 담당자에게 설문조사를 실시하여 분석한 결과, BSC 운영 단계별 하위변수들은 상호간에 영향을 미치며, 조직성과에도 유의미한 영향을 미치는 것으로 나타났다. 이러한 분석결과에 따른 정책적인 시사점은 성과관리를 조직 내에 촉진 유지하기 위한 조직적, 정책적, 전략적 환경을 조성하여야 한다는 점이다. 또한 공공부문에서 성과관리제도가 실패하는 가장 큰 이유는 객관적인 평가지표가 명확히 설정되지 않았거나 보상체계가 불충하기 때문이다. 공공부문의 경쟁력 확보를 위해서는 구성원이 전략적 사고의식을 가져야 한다.