• Title/Summary/Keyword: Information Systems Success

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An Empirical Study on Success Model of the Introduction of Responsible Supervision of Information Systems (정보시스템 책임감리 도입의 성공모델에 관한 실증연구)

  • Kim, Young-Ho;Kim, Jong-Bae
    • Journal of Information Technology Services
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    • v.11 no.4
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    • pp.39-50
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    • 2012
  • With the obligation of information system supervision and an increase in supervision demands, the quality improvement in information system supervision has been of significance, and the supervision system has been enhanced in the way of preventing information systems from being poorly established. In the meantime, recently the supervision industry has received administrative punishment due to violation of supervision guidelines and false reports. As a result, the introduction of the responsible supervision of information systems to strengthen the rights and duties of supervisors and supervision corporations has been discussed by supervision corporations. Therefore, this work was intended to propose success factors to introduce responsible supervision in the information system supervision sector, and thereby contribute to the introduction of responsible supervision system that plays a successful role in preventing poor supervision and establishing information system business. The success factors of the responsible supervision of information systems, proposed in this work, were categorized into legal system, standardization of supervision work, those concerned with supervision. And, detailed success factors of each category were proposed, and on the basis of that, the success model to introduce responsible supervision successfully was proposed.

Exploring the Success Factors of the e-Learning Systems (e-Learning 시스템의 성공요인에 대한 탐색적 연구)

  • Lee, Moon-Bong;Kim, Jong-Weon
    • The Journal of Information Systems
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    • v.15 no.4
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    • pp.171-188
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    • 2006
  • Information technology and the Internet have had a dramatic effect on education method and individual life. Universities and companies we making large investments in e-Learning applications but are hard to pressed to evaluate the success of their e-Learning systems. e-Learning can be seen as not only one of Internet based information systems which can provide education services but also one of teaching-teaming methods which can implement self-directed teaming. This paper tests the updated model of information system success proposed by Delone and McLean using a field study of a e-Learning. The five dimensions - information quality, system quality, service quality, user satisfaction, net benefit - of the updated model are parsimonious framework for organizing the e-learning success metrics identified in the literature. Questionaires are collected from 107 students who are enrolling a e-learning class using online survey. The model is tested using SPSS and LISREL. The results show that information quality and service quality are significant predictors of user satisfaction with the e-Learning system but system quality is not. Also user satisfaction is found to be a strong predictor of the learning performance. This strong association between user satisfaction and teaming performance suggests that user satisfaction may serve as a valid surrogate for teaming performance. Empirical testing of the updated DeLone & McLean model should therefore be extended to cover a wider variety of systems.

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A Study on Critical Success Factor Analysis and its Usage : An Aplication Study to the Steel Industry in Korea (주요성과요인분석과 그 활용방안에 관한 연구 :한국 철강산업에의 적용사례)

  • 문태수;신영종
    • Korean Management Science Review
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    • v.8 no.1
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    • pp.13-25
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    • 1991
  • Over the past few years, there has been a growing interest in using information technology for competitive advantage. A sustainable advantage is the key to the survival and growth of a firm. The successful implementation of information technology is dependent on efficient information systems planning. But the correct and complete information, requirements for effective information systems planning are frequently very difficult to obtain. In this paper the Critical Success Factors(CSF) method was employed as a means of managerial information requirements analysis for information systems planning in Korea's steel industry. CSFs are one of the few areas of activity that must go well to ensure the success of an organization. This paper addresses the concept and hierarchy of CSF analysis as a methodology in identifying corporate information needs and concludes with the use and benefit of results of CSF analysis.

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Comparative Study on the Critical Success Factors of Information Systems of Small-and-Medium-sized Companies : Electronic Industry versus Textile Industry (중소기업 정보화의 성공요인에 관한 전자업종과 섬유업종의 비교 연구)

  • 김병곤
    • The Journal of Information Systems
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    • v.11 no.1
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    • pp.151-173
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    • 2002
  • The purpose of the current study is to identify the critical success factors of information systems in small-and-medium-sized firms in general, and also to investigate any differences of those critical success factors between two different industries: the electronic and textile industries. To accomplish this purpose, we collected and analyzed 115 and 108 questionnaires from the electronic and textile industries respectively. From the results of statistical analysis, critical success factors of small-and-medium-sized companies in general were obtained, and critical success factors from two industries were compared and the differences were able to be identified. The results of the analysis of the questionnaires are as follows: 1) The organizational characteristics of the electronic industry showed some differences from those of the textile industry; 2) Small-and-medium-sized companies in the electronic industry appeared to have some differences from companies in the textile industry in terms of critical success factors of information systems. Such factors as education and training, quality level of software, capability of users, business processes, standardization of data management, level of organization, user involvement, support of top management were significantly different between two industries.

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The Study on the Success Factors and Evaluation Model of Hospital Information Systems (병원정보시스템의 성공요인과 평가모형에 관한 연구)

  • Ryu, Il;Kim, Mee
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2000.11a
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    • pp.265-283
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    • 2000
  • Factors influencing the success or failure of information systems(IS) have been discussed in many literature. However, little theoretical development or empirical research has examined effectiveness of hospital information systems(HIS) This study set the research model of influencing factors and consequences of HIS through theoretical studies based on Management Information Systems, and then empirically tested several hypotheses related to this model. Based on a sample of 274 respondents who participated in dealing with the HIS, this research used a multiple regression analysis to test the research model. The results of this study are as follows: system quality, information quality and support of top management are statistically significant influence on user satisfaction. Service quality is a partially significant influence on user satisfaction. Hypothesis 5, proposing that computer self-efficacy would relate positively to user satisfaction, was not supported by the questionnaire results. Based on these results, system quality, information quality and support of top management are very important variables for IS success. And the study's findings indicate DeLone and McLean's model is correct in proposing that the indirect relationship between influencing factors and organizational effectiveness, mediated by user satisfaction, is an important one.

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Object-Oriented Modeling Activity and Systems Development Success: Theory and Empirical Exploration (객체지향 시스템 모델링 활동과 시스템개발 성공: 이론과 실증적 탐색)

  • An, Joon-Mo
    • Asia pacific journal of information systems
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    • v.10 no.4
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    • pp.37-56
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    • 2000
  • This study proposes the concept and measurement of object-oriented systems modelling activity based on the previous research in the area of systems engineering, object-oriented modelling, and information systems. The modelling activity is related to information systems development success for exploring the correlation of each other. The object-oriented modeling activity is found to be related to user satisfaction with developed information systems, But the modeling activity does not have relation to the other successes, such as cost, development schedule, and maintenance. This study contributes to systems development modeling research, systems success, and object-oriented systems modelling research. Practically, the results support the usefulness of object-oriented modelling effort in the field in terms of user satisfaction.

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An Empirical Study on the Determinants of Supply Chain Management Systems Success from Vendor's Perspective (참여자관점에서 공급사슬관리 시스템의 성공에 영향을 미치는 요인에 관한 실증연구)

  • Kang, Sung-Bae;Moon, Tae-Soo;Chung, Yoon
    • Asia pacific journal of information systems
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    • v.20 no.3
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    • pp.139-166
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    • 2010
  • The supply chain management (SCM) systems have emerged as strong managerial tools for manufacturing firms in enhancing competitive strength. Despite of large investments in the SCM systems, many companies are not fully realizing the promised benefits from the systems. A review of literature on adoption, implementation and success factor of IOS (inter-organization systems), EDI (electronic data interchange) systems, shows that this issue has been examined from multiple theoretic perspectives. And many researchers have attempted to identify the factors which influence the success of system implementation. However, the existing studies have two drawbacks in revealing the determinants of systems implementation success. First, previous researches raise questions as to the appropriateness of research subjects selected. Most SCM systems are operating in the form of private industrial networks, where the participants of the systems consist of two distinct groups: focus companies and vendors. The focus companies are the primary actors in developing and operating the systems, while vendors are passive participants which are connected to the system in order to supply raw materials and parts to the focus companies. Under the circumstance, there are three ways in selecting the research subjects; focus companies only, vendors only, or two parties grouped together. It is hard to find researches that use the focus companies exclusively as the subjects probably due to the insufficient sample size for statistic analysis. Most researches have been conducted using the data collected from both groups. We argue that the SCM success factors cannot be correctly indentified in this case. The focus companies and the vendors are in different positions in many areas regarding the system implementation: firm size, managerial resources, bargaining power, organizational maturity, and etc. There are no obvious reasons to believe that the success factors of the two groups are identical. Grouping the two groups also raises questions on measuring the system success. The benefits from utilizing the systems may not be commonly distributed to the two groups. One group's benefits might be realized at the expenses of the other group considering the situation where vendors participating in SCM systems are under continuous pressures from the focus companies with respect to prices, quality, and delivery time. Therefore, by combining the system outcomes of both groups we cannot measure the system benefits obtained by each group correctly. Second, the measures of system success adopted in the previous researches have shortcoming in measuring the SCM success. User satisfaction, system utilization, and user attitudes toward the systems are most commonly used success measures in the existing studies. These measures have been developed as proxy variables in the studies of decision support systems (DSS) where the contribution of the systems to the organization performance is very difficult to measure. Unlike the DSS, the SCM systems have more specific goals, such as cost saving, inventory reduction, quality improvement, rapid time, and higher customer service. We maintain that more specific measures can be developed instead of proxy variables in order to measure the system benefits correctly. The purpose of this study is to find the determinants of SCM systems success in the perspective of vendor companies. In developing the research model, we have focused on selecting the success factors appropriate for the vendors through reviewing past researches and on developing more accurate success measures. The variables can be classified into following: technological, organizational, and environmental factors on the basis of TOE (Technology-Organization-Environment) framework. The model consists of three independent variables (competition intensity, top management support, and information system maturity), one mediating variable (collaboration), one moderating variable (government support), and a dependent variable (system success). The systems success measures have been developed to reflect the operational benefits of the SCM systems; improvement in planning and analysis capabilities, faster throughput, cost reduction, task integration, and improved product and customer service. The model has been validated using the survey data collected from 122 vendors participating in the SCM systems in Korea. To test for mediation, one should estimate the hierarchical regression analysis on the collaboration. And moderating effect analysis should estimate the moderated multiple regression, examines the effect of the government support. The result shows that information system maturity and top management support are the most important determinants of SCM system success. Supply chain technologies that standardize data formats and enhance information sharing may be adopted by supply chain leader organization because of the influence of focal company in the private industrial networks in order to streamline transactions and improve inter-organization communication. Specially, the need to develop and sustain an information system maturity will provide the focus and purpose to successfully overcome information system obstacles and resistance to innovation diffusion within the supply chain network organization. The support of top management will help focus efforts toward the realization of inter-organizational benefits and lend credibility to functional managers responsible for its implementation. The active involvement, vision, and direction of high level executives provide the impetus needed to sustain the implementation of SCM. The quality of collaboration relationships also is positively related to outcome variable. Collaboration variable is found to have a mediation effect between on influencing factors and implementation success. Higher levels of inter-organizational collaboration behaviors such as shared planning and flexibility in coordinating activities were found to be strongly linked to the vendors trust in the supply chain network. Government support moderates the effect of the IS maturity, competitive intensity, top management support on collaboration and implementation success of SCM. In general, the vendor companies face substantially greater risks in SCM implementation than the larger companies do because of severe constraints on financial and human resources and limited education on SCM systems. Besides resources, Vendors generally lack computer experience and do not have sufficient internal SCM expertise. For these reasons, government supports may establish requirements for firms doing business with the government or provide incentives to adopt, implementation SCM or practices. Government support provides significant improvements in implementation success of SCM when IS maturity, competitive intensity, top management support and collaboration are low. The environmental characteristic of competition intensity has no direct effect on vendor perspective of SCM system success. But, vendors facing above average competition intensity will have a greater need for changing technology. This suggests that companies trying to implement SCM systems should set up compatible supply chain networks and a high-quality collaboration relationship for implementation and performance.

The Effect of the Project Managers' IT Competency and Managerial Competency on the Success of SI Projects : Focusing on the Moderating Effect of Project Size (SI 프로젝트에 있어서 프로젝트 관리자의 정보화 역량과 관리 역량이 프로젝트 성공도에 미치는 영향에 대한 연구 : 프로젝트 규모의 조절효과를 중심으로)

  • Lee, Choong C.;Park, Joo-Yeon;Choi, Jeong-Hoon
    • The Journal of Information Systems
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    • v.21 no.4
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    • pp.31-54
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    • 2012
  • Information Systems have played a strategic role in achieving business goal and become an essential tool in today's business environment. Thus, the number of developing SI project has increased and it becomes complex and sophisticated. It is known that project manager's leadership could lead the project success. In this study, project manager's competencies are divided into two types, information competency(information-oriented mind, information utilization competency, information development competency) and managerial competency(project management, human relationship, project expertise. The purpose of this study is to examine the effect of information competency and managerial competency on the SI project success and to find out the moderating effect of project size. The result of this study reveals that information utilization competency, project management competency and human relationship have a strong relationship with both customers and suppliers side of projet success. Moreover, the relationship between managers' competencies and project success is shown to be different by project size. The result of this study implies that each managers' competencies has to be developed and applied according to project's complexity and size.

Deriving an ASP Success Model: An Application to Small Businesses (ASP 기반 정보시스템 성공 모형 도출: 소기업 적용을 중심으로)

  • Park, Jung-Hyun;Kim, Jeoung-Kun;Kim, Jong-Uk;Lee, Hee-Seok
    • Asia pacific journal of information systems
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    • v.14 no.1
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    • pp.43-58
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    • 2004
  • Recently, a market size for IT outsourcing has grown. As internet technology has been developed for accessing information resources, information systems have become internet-based, which is called an ASP(Application Service Provider); evaluating the performance for ASP becomes important. Therefore, this paper attempts to investigate the salient characteristics of ASP. An ASP success model is proposed based on information systems success models found in the literature. Our model is tested through a survey from 291 small companies. LISREL is used to demonstrate the suitability of our model, and the success factors for ASP are also investigated. Our result is likely to help provide useful guidelines for the successful ASP implementations.

An Exploratory Study on the Data Warehousing Methodology and Success (데이터 웨어하우징 방법론과 성공간의 관계에 대한 탐색적 연구)

  • Lee, Young-Sook;Lee, Dong-Man
    • Asia pacific journal of information systems
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    • v.12 no.4
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    • pp.21-36
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    • 2002
  • This study empirically examined the effects of data warehousing methodology on the success of data warehousing. Research model and two hypotheses were set up to identify the relationships among two types of data warehousing methodology(top-down/bottom-up, dw configuration) and success based on the investigations of such theories as data warehousing, data warehousing methodology, IS success and so forth. And the survey instrument(questionnaire) was developed to collect data. Ultimately 183 questionnaires from 61 korean firms were collected. Findings showed that two types of data warehousing methodology affect significant effect on the success of data warehousing.