• Title/Summary/Keyword: Information Support System

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Importance of End User's Feedback Seeking Behavior for Faithful Appropriation of Information Systems in Small and Medium Enterprises (중소기업 환경에서의 합목적적 정보시스템 활용을 위한 최종사용자 피드백 탐색행위의 중요성)

  • Shin, Young-Mee;Lee, Joo-Ryang;Lee, Ho-Geun
    • Asia pacific journal of information systems
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    • v.17 no.4
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    • pp.61-95
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    • 2007
  • Small-and-medium sized enterprises(SMEs) represent quite a large proportion of the industry as a whole in terms of the number of enterprises or employees. However researches on information system so far have focused on large companies, probably because SMEs were not so active in introducing information systems as larger enterprises. SMEs are now increasingly bringing in information systems such as ERP(Enterprise Resource Planning Systems) and some of the companies already entered the stage of ongoing use. Accordingly, researches should deal with the use of information systems by SME s operating under different conditions from large companies. This study examined factors and mechanism inducing faithful appropriation of information systems, in particular integrative systems such as ERP, in view of individuals` active feedback-seeking behavior. There are three factors expected to affect end users` feedback-seeking behavior for faithful appropriation of information systems. They are management support, peer IT champ support, and IT staff support. The main focus of the study is on how these factors affect feedback-seeking behavior and whether the feedback-seeking behavior plays the role of mediator for realizing faithful appropriation of information systems by end users. To examine the research model and the hypotheses, this study employed an empirical method based on a field survey. The survey used measurements mostly employed and verified by previous researches, while some of the measurements had gone through minor modifications for the purpose of the study. The survey respondents are individual employees of SMEs that have been using ERP for one year or longer. To prevent common method bias, Task-Technology Fit items used as the control variable were made to be answered by different respondents. In total, 127 pairs of valid questionnaires were collected and used for the analysis. The PLS(Partial Least Squares) approach to structural equation modeling(PLS-Graph v.3.0) was used as our data analysis strategy because of its ability to model both formative and reflective latent constructs under small-and medium-size samples. The analysis shows Reliability, Construct Validity and Discriminant Validity are appropriate. The path analysis results are as follows; first, the more there is peer IT champ support, the more the end user is likely to show feedback-seeking behavior(path-coefficient=0.230, t=2.28, p<0.05). In other words, if colleagues proficient in information system use recognize the importance of their help, pass on what they have found to be an effective way of using the system or correct others' misuse, ordinary end users will be able to seek feedback on the faithfulness of their appropriation of information system without hesitation, because they know the convenience of getting help. Second, management support encourages ordinary end users to seek more feedback(path-coefficient=0.271, t=3.06, p<0.01) by affecting the end users' perceived value of feedback(path-coefficient=0.401, t=6.01, p<0.01). Management support is far more influential than other factors that when the management of an SME well understands the benefit of ERP, promotes its faithful appropriation and pays attention to employees' satisfaction with the system, employees will make deliberate efforts for faithful appropriation of the system. However, the third factor, IT staff support was found not to be conducive to feedback-seeking behavior from end users(path-coefficient=0.174, t=1.83). This is partly attributable to the fundamental reason that there is little support for end users from IT staff in SMEs. Even when IT staff provides support, end users may find it less important than that from coworkers more familiar with the end users' job. Meanwhile, the more end users seek feedback and attempt to find ways of faithful appropriation of information systems, the more likely the users will be able to deploy the system according to the purpose the system was originally meant for(path-coefficient=0.35, t=2.88, p<0.01). Finally, the mediation effect analysis confirmed the mediation effect of feedback-seeking behavior. By confirming the mediation effect of feedback-seeking behavior, this study draws attention to the importance of feedback-seeking behavior that has long been overlooked in research about information system use. This study also explores the factors that promote feedback-seeking behavior which in result could affect end user`s faithful appropriation of information systems. In addition, this study provides insight about which inducements or resources SMEs should offer to promote individual users' feedback-seeking behavior when formal and sufficient support from IT staff or an outside information system provider is hardly expected. As the study results show, under the business environment of SMEs, help from skilled colleagues and the management plays a critical role. Therefore, SMEs should seriously consider how to utilize skilled peer information system users, while the management should pay keen attention to end users and support them to make the most of information systems.

Applying Ubiquitous Computing Technology to Proactive and Personalized Decision Support System (유비쿼터스 컴퓨팅 기술을 적용한 차세대형 의사결정지원시스템)

  • Kwon, Oh-Byung;Yoo, Kee-Dong;Suh, Eui-Ho
    • Asia pacific journal of information systems
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    • v.15 no.2
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    • pp.195-218
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    • 2005
  • The emergence of ubiquitous computing environment will change the service architecture of business information systems such as Decision Support System(DSS), which will be a new application. Recent mobile DSSs allow the decision makers to be benefited from web and mobile technology. However, they seldom refer to context data, which are useful for proactive decision support. Meanwhile, ubiquitous applications so far provide restricted personalization service using context and preference of the user, that is, they do not fully make use of decision making capabilities. Hence, this paper aims to describe how the decision making capability and context-aware computing are jointly used to establish ubiquitous applications. To do so, an amended DSS paradigm: CKDDM(Context-Knowledge-Dialogue-Data-Model) is proposed in this paper. What will be considered for the future decision support systems when we regard ubiquitous computing technology as an inevitable impact that enforces the change of the way of making decisions are described. Under the CKDDM paradigm, a framework of ubiquitous decision support systems(ubiDSS) is addressed with the description of the subsystems within. To show the feasibility of ubiDSS, a prototype system, CAMA-myOpt(Context-Aware Multi Agent System-My Optimization) has been implemented as an illustrative example system.

A Study on Export Support Strategy of Green Industry (녹색산업의 수출지원전략에 관한 연구)

  • Lee, Jae-Young;Kim, Hong-Gi
    • International Commerce and Information Review
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    • v.12 no.4
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    • pp.455-476
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    • 2010
  • The Green Growth industry-becomes very important as new growth engines in the Korean economy. At the same time, the green industry export support becomes important because the export determines the competitiveness of the industry. Most export support systems in the past was a short-tenn basis but the support for green industry should be made in the long-tenn and systematically. Therefore, effective export support system for green industry are suggested in this paper. First, the green industry-related laws should be amended. Second, active technical support and financial support should be available and the restriction for domestic market activation should be removed. Lastly, the information about green protectionism should be provided with effective counterplan. As a result, the Korean green industry can have competitiveness in international markets. and help Korean products improve Korea Premium.

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Implementation of a Web-Based Intelligent Decision Support System for Apartment Auction (아파트 경매를 위한 웹 기반의 지능형 의사결정지원 시스템 구현)

  • Na, Min-Yeong;Lee, Hyeon-Ho
    • The Transactions of the Korea Information Processing Society
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    • v.6 no.11
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    • pp.2863-2874
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    • 1999
  • Apartment auction is a system that is used for the citizens to get a house. This paper deals with the implementation of a web-based intelligent decision support system using OLAP technique and data mining technique for auction decision support. The implemented decision support system is working on a real auction database and is mainly composed of OLAP Knowledge Extractor based on data warehouse and Auction Data Miner based on data mining methodology. OLAP Knowledge Extractor extracts required knowledge and visualizes it from auction database. The OLAP technique uses fact, dimension, and hierarchies to provide the result of data analysis by menas of roll-up, drill-down, slicing, dicing, and pivoting. Auction Data Miner predicts a successful bid price by means of applying classification to auction database. The Miner is based on the lazy model-based classification algorithm and applies the concepts such as decision fields, dynamic domain information, and field weighted function to this algorithm and applies the concepts such as decision fields, dynamic domain information, and field weighted function to this algorithm to reflect the characteristics of auction database.

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Dynamic Web Information Predictive System Using Ensemble Support Vector Machine (앙상블 SVM을 이용한 동적 웹 정보 예측 시스템)

  • Park, Chang-Hee;Yoon, Kyung-Bae
    • The KIPS Transactions:PartB
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    • v.11B no.4
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    • pp.465-470
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    • 2004
  • Web Information Predictive Systems have the restriction such as they need users profiles and visible feedback information for obtaining the necessary information. For overcoming this restrict, this study designed and implemented Dynamic Web Information Predictive System using Ensemble Support Vector Machine to be able to predict the web information and provide the relevant information every user needs most by click stream data and user feedback information, which have some clues based on the data. The result of performance test using Dynamic Web Information Predictive System using Ensemble Support Vector Machine against the existing Web Information Predictive System has preyed that this study s method is an excellence solution.

A Study on the Development of Tax Support System in Local Tax Law for Venture Company (우리 나라 벤처기업 조세지원제도의 개선방안에 관한 연구 : 창업(벤처)중소기업 관련 지방세감면을 중심으로)

  • Lee, In-Jae;Roh, Hyun-Sub;Jang, Seok-Oh
    • Management & Information Systems Review
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    • v.8
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    • pp.129-146
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    • 2002
  • This study reviews an overview of the current tax support system in Local Tax Law for venture company. And this study provides the directions for developing tax support system in Local Tax Law related policy for the venture company in Korea. The tax authority provides a supporting directions of venture company in three ways: a financing viewpoint, a technical and manpower viewpoint, and the location viewpoint. And the supporting system for venture company is devide into tax support system through tax laws and support system through other law. The requirements of receiving tax supporting for venture company in Local Tax Law are a venture company, a small and medium company, a newly starting firm, and so forth. To mitigate the restriction imposed by the current tax law on venture company encourage venture activities in Korea.

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Smart support system for diagnosing severe accidents in nuclear power plants

  • Yoo, Kwae Hwan;Back, Ju Hyun;Na, Man Gyun;Hur, Seop;Kim, Hyeonmin
    • Nuclear Engineering and Technology
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    • v.50 no.4
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    • pp.562-569
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    • 2018
  • Recently, human errors have very rarely occurred during power generation at nuclear power plants. For this reason, many countries are conducting research on smart support systems of nuclear power plants. Smart support systems can help with operator decisions in severe accident occurrences. In this study, a smart support system was developed by integrating accident prediction functions from previous research and enhancing their prediction capability. Through this system, operators can predict accident scenarios, accident locations, and accident information in advance. In addition, it is possible to decide on the integrity of instruments and predict the life of instruments. The data were obtained using Modular Accident Analysis Program code to simulate severe accident scenarios for the Optimized Power Reactor 1000. The prediction of the accident scenario, accident location, and accident information was conducted using artificial intelligence methods.

Data Mining Approach to Clinical Decision Support System for Hypertension Management (고혈압관리를 위한 의사지원결정시스템의 데이터마이닝 접근)

  • 김태수;채영문;조승연;윤진희;김도마
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2002.11a
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    • pp.203-212
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    • 2002
  • This study examined the predictive power of data mining algorithms by comparing the performance of logistic regression and decision tree algorithm, called CHAID (Chi-squared Automatic Interaction Detection), On the contrary to the previous studies, decision tree performed better than logistic regression. We have also developed a CDSS (Clinical Decision Support System) with three modules (doctor, nurse, and patient) based on data warehouse architecture. Data warehouse collects and integrates relevant information from various databases from hospital information system (HIS ). This system can help improve decision making capability of doctors and improve accessibility of educational material for patients.

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A Study on XML Development Support System for DB Integration (데이터베이스 통합을 위한 XML 개발 지원 시스템에 관한 연구)

  • Cho, Chong Duck;Park, Young Soo
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.6 no.2
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    • pp.39-53
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    • 2010
  • In this paper, we suggest an XML Development Support(XDS) System as a good developing tool to solve the problems that related with the database integration, increased to the developing terms and costs when the developing of XML programming base on the web server. XDS System is designed for the purpose of easily coding the XML program, of simply changing the programming structure and of completely maintaining the program environment. According to the predefined policy, XDS System provides necessary informations such as tables, columns, or relational keys from Database for developer. The developer step by step selects or sets what he needs. And XDS System creates an XML Tree with the result of selected information. The XML Tree includes all information of making an XML Schema and some XML Stylesheet. XDS System creates an XML Schema for all clients and creates many XML Stylesheets for each client using the XML Tree.

Perception differences between users and policy-makers on technology protection support system for small and medium-sized businesses (중소기업 기술보호지원제도에 대한 이용자와 정책담당자의 인식차이 분석)

  • Park, Sanghoon;Cho, Namwook
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.13 no.1
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    • pp.37-48
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    • 2017
  • As the risk of technical leakage is increasing, technology protection support systems for small and medium-sized businesses have gained attention. This paper analyzed the perception gap of the user and policy-maker regarding technology protection support systems. First, to identify key elements of technology protection support systems and construct measurement factors, interviews with experts are conducted. Then, surveys are conducted to analyze the perception differences between the users and policy-makers. Factor analysis and ANOVA have been utilized to analyze survey results. The result shows that the perception gaps exist in the following areas: management system, cost reduction, copyright protection, customer satisfaction, leakage prevention, and awareness. To enhance the effectiveness of technology protection support systems, this paper suggests technology protection support systems should be customized in terms of the company's size and type of busines.