• Korean Journal of Construction Engineering and Management
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• v.7 no.6
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• pp.90-98
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• 2006

As management is becoming a focus of a construction industry, conprehensive construction management is needed. Thus a plan of improving a design work process for developing design work capacity is proposed. The plan of improving a design work process based on a information flow for decision makings is expected to be a good ground material of not only smooth communication among stakeholders and information tracing, but also effective management of whole process. Theplansuggestedinthisstudyissummarizedas: (1) Detailed and clear work definition (2) information-oriented work definition (3) Strengthening works related to design management

• Asia pacific journal of information systems
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• v.11 no.3
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• pp.23-42
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• 2001

Recently, knowledge management becomes a core management tool for efficient and effective organizations. However, there are little known researches on measuring knowledge management level. The objective of this paper is to develop a process capability model for knowledge management of an organization. We developed 5 stage process capability model for knowledge management. The 1st stage is the initial stage where no significant knowledge management activity is performed. The 2nd stage is the performed stage where planning and tracking activities are performed on organization level. The 3rd stage is the established, and the 4th stage is the predictable stage where processes and results of knowledge management can be predictable. Final stage is the optimizing stage where knowledge management process is continuously improved at an organizational level. We surveyed 37 korean companies to test the validity of the proposed stage model. Statistical tests show that the developed stage model of knowledge management is valid and sound in general conditions. The result of this study on process capability model can be a solid stepping stone for future works in this area.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2004.11a
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• pp.521-525
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• 2004

The objective of this study is to implement a WBS (Work Breakdown Structure) so as to support efficient information management through the construction process of Steel Box Girder Bridge. To meet this requirement. This study performs the analysis of the business process. Through the work, information flows and information management levels are identified. Information management in each manufacturing process was various in its level. For the efficient information management, skating and utilization in schedule, cost, resource, and quality management, it is recommended to utilize a WBS composed of major work section and element structure of the steel box girder.

• Asia pacific journal of information systems
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• v.9 no.2
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• pp.59-75
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• 1999

Identifying benefit from IT spending is of great concern to most firms in today's competing world. Cost-benefit analysis of IT spending can be conducted when firms have systematic management process of IT spending and the supporting data. This paper examined Korean firm's management process of IT spending, and proposes the best practice. Management process of IT spending and the definition of IT expense and investment were proposed based on the best practice. A proposition that "IT expenses and investments need to be distinguished to manage IT spending effectively' was proposed. Hypotheses were generated and tested with empirical data. Statistical analyses show that ratios of IT investment to IT expense were significantly different during the study period. The results of the study imply that firms can acquire useful information by distinguishing IT expense and investment in the management process of IT spending.

• Journal of Korea Spatial Information System Society
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• v.11 no.2
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• pp.34-38
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• 2009

Based on the design of the LIS of GuangZhou and BeiJing, this paper discusses the resolution of the LIS with the kernel of process management. It applies the idea of workflow in the management supporting stratum, applies the process-oriented mechanism in the definition, coordination, supervision and control of the management process. The scheme has the character of information-media-oriented, work process dynamic changing supported, application system extended and restructure supported and is independent of the running environment of specific work.. Due to the previous character, the LIS is flexible, useable, elastic and able to support the dynamic application.

• Asia pacific journal of information systems
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• v.23 no.2
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• pp.21-39
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• 2013

As the utilization of information technology and the turbulence of technological change increase in organizations, the adoption of IT outsourcing also grows to manage IT resource more effectively and efficiently. In this new way of IT management technique, service level management(SLM) process becomes critical to derive success from the outsourcing in the view of end users in organization. Even though much of the research on service level management or agreement have been done during last decades, the performance of the service level management process have not been evaluated in terms of final objectives of the management efforts or success from the view of end-users. This study explores the relationship between SLM maturity and IT outsourcing success from the users' point of view by a analytical case study in four client organizations under an IT outsourcing vendor, which is a member company of a major Korean conglomerate. For setting up a model for the analysis, previous researches on service level management process maturity and information systems success are reviewed. In particular, information systems success from users' point of view are reviewed based the DeLone and McLean's study, which is argued and accepted as a comprehensively tested model of information systems success currently. The model proposed in this study argues that SLM process maturity influences information systems success, which is evaluated in terms of information quality, systems quality, service quality, and net effect proposed by DeLone and McLean. SLM process maturity can be measured in planning process, implementation process and operation and evaluation process. Instruments for measuring the factors in the proposed constructs of information systems success and SL management process maturity were collected from previous researches and evaluated for securing reliability and validity, utilizing appropriate statistical methods and pilot tests before exploring the case study. Four cases from four different companies under one vendor company were utilized for the analysis. All of the cases had been contracted in SLA(Service Level Agreement) and had implemented ITIL(IT Infrastructure Library), Six Sigma and BSC(Balanced Scored Card) methods since last several years, which means that all the client organizations pursued concerted efforts to acquire quality services from IT outsourcing from the organization and users' point of view. For comparing the differences among the four organizations in IT out-sourcing sucess, T-test and non-parametric analysis have been applied on the data set collected from the organization using survey instruments. The process maturities of planning and implementation phases of SLM are found not to influence on any dimensions of information systems success from users' point of view. It was found that the SLM maturity in the phase of operations and evaluation could influence systems quality only from users' view. This result seems to be quite against the arguments in IT outsourcing practices in the fields, which emphasize usually the importance of planning and implementation processes upfront in IT outsourcing projects. According to after-the-fact observation by an expert in an organization participating in the study, their needs and motivations for outsourcing contracts had been quite familiar already to the vendors as long-term partners under a same conglomerate, so that the maturity in the phases of planning and implementation seems not to be differentiating factors for the success of IT outsourcing. This study will be the foundation for the future research in the area of IT outsourcing management and success, in particular in the service level management. And also, it could guide managers in practice in IT outsourcing management to focus on service level management process in operation and evaluation stage especially for long-term outsourcing contracts under very unique context like Korean IT outsourcing projects. This study has some limitations in generalization because the sample size is small and the context itself is confined in an unique environment. For future exploration, survey based research could be designed and implemented.

• International conference on construction engineering and project management
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• 2015.10a
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• pp.241-244
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• 2015

Within the building industry, building information modelling has been widely applied among different organizations, disciplines and project phases. In order to achieve coordination and synergy collaborative effort, it demands organized information flow and communication for effective implementation of project management through the construction process. Although many BIM researches provides solutions for project management, few efforts have involved the whole life-cycle process of project. In this article, BIM-based project management relying on a series of applications of BIM technology was introduced by coupling management requirement of a project with BIM. Through adopting BIM to the life-cycle management of the project and incorporating BIM applications to project management practice, we have developed a BIM-based project management approach that specialize in integrated BIM chain and interface-supporting system. At the end, the developing process of BIM-based project management approach is concluded.

• Proceedings of the Safety Management and Science Conference
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• 2007.04a
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• pp.425-435
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• 2007

This paper presents various information technologies of software product evaluation such as process for evaluators, process for developers, and process for acquirers. This study also introduces system life cycle processes and its application guide.

• International Journal of Computer Science & Network Security
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• v.21 no.7
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• pp.257-266
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• 2021

This article examines the features of improving the public management of the market of medical and social services using information technology to improve the efficiency of public activity in modern conditions. The interpretation of the essence of the categories "information technologies" and "information support" is analyzed. The importance of the organization of information support of public authorities in the insurance of the state apparatus of information management for the adoption and solution of state issues of the market of medical and social services has been studied. Issues and system of information support of public management of the market of medical and social services are considered. The stages of the ICT implementation process in the market of medical and social services are described. The tools of state regulation in the market of medical and social services and the introduction of targeted programs for the development of the social sphere and health care are highlighted. Recommendations for improvement are formulated public management of the market of medical services and social way introduction of ICT tools, which provide for the implementation of a set of measures aimed at intellectualizing the entire system public data management spheres. The necessity of development of innovative tools of public management of the market of medical and social services of Ukraine for the purpose of working out of strategies of increase of quality of medical and social services in the XXI century is substantiated. A number of benefits from the implementation of an effective process of application of information support of public management of the market of medical and social services to ensure the efficiency of public authorities of Ukraine. It is proposed to create a "Department of information support of self-government" and electronic health care system (e-Health) to improve the management decision-making process, which will provide an opportunity to accumulate, process, analyze, and as a result, get the expected effect in the form of balanced management decisions by public authorities of Ukraine.

• Journal of Information Technology Applications and Management
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• v.14 no.1
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• pp.161-178
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• 2007

Nowadays, Customer Relationship Management (CRM) has been a competitive edge of many companies. It is critical for companies to get and maintain profitable customers. For the purpose of sustaining this competitive edge, companies should manage the Customer Information (CI) more effectively The major goais of this research are 1) to identify the activities of the Customer Information Management (CIM) and the factors influencing on the CIM, 2) to show the relationship between the proficiency of the CIM and the CI Quality, and 3) to verify the mediating effects of the proficiency of the CIM Process between the influencing factors and the CI Quality. An empirical study was undertaken to test the hypotheses with data from 65 companies. Multiple regression analysis and ANOVA were employed to test the hypotheses. We found that 1) there are 6 activities in the CIM process and 5 factors affecting the CIM, 2) the proficiency of the CIM process is closely related to the CI Quality, and 3) the proficiency of the CIM process plays the mediator between the influencing factors and the CI Quality.