• Journal of Intelligence and Information Systems
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• v.14 no.4
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• pp.147-160
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• 2008

BPMS(business process management system) facilitates defining new processes or updating existing processes. However, processing of exceptional or nonroutine task requires the intervention of domain experts or introduction of the situation specific resolution process. This paper assumes sufficient amount of business process exception handling cases are stored in the process repository. Since the retrieval of the best exception handling process requires a good understanding about the exceptional situation, context awareness is an important issue. To facilitate the understanding of exceptional situation and to enable the efficient selection of the best exception handling process, we adopted the 'situation variable' and 'decision variable' construct. A case example for exception handling in the e-commerce delivery process is provided to illustrate how the proposed construct works. Application of the C5.0 algorithm guarantees the construction of an optimum search tree. It also implies that an efficient search path has been identified for the context aware selection of the best exception handling process.

• Journal of information and communication convergence engineering
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• v.6 no.3
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• pp.323-326
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• 2008

Data Envelopment Analysis (DEA) is a theoretically sound framework for performance analysis that offers many advantages over traditional methods such as performance ratios and regression analysis. Largely the result of multidisciplinary research during the last three decades in economics, engineering and management, DEA is best described as an effective new way of visualizing and analyzing performance data. Besides, overseas information technology companies have aggressively tried to enter the domestic market. In the age of globalization and high competition, it is imperative that the system integration (SI) companies need to introduce the performance evaluation models of SI projects, including Capability Maturity Model and Software Process Improvement and Capability Determination, to gain a competitive advantage. Therefore, it makes our research regarding evaluation of SI projects very opportune. The purpose of the study is not only to evaluate efficiency of each project by DEA but also to gain insight into various factors such as project complexity, team members' man-months structure, and process index(project management index) that link to the projects performance.

• Korean Journal of Computational Design and Engineering
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• v.4 no.3
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• pp.210-223
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• 1999

An efficient management of product information is critical to the enhancement of corporate competitiveness. Product information is often distributed in term of organization, geography, and time. With the rapid increase in the use of Internet or its associated Web and intranets, it has been accelerating to integrate the distributed information. In this research, a Distributed, Open, Intelligent Product data Management system, namely DOI-PDM, is developed. This system deals with product information following the STEP standard, and its operation is controlled by a Web-based workflow management system. CORBA is employed to ensure interoperability among distributed objects. It is intended to achieve openness by using various standards, such s STEP, KQML, SGML, and WfMC specifications. One major difficulty in managing it needs also be properly modified according to the dynamics. It however is very hard to have a prior anticipation to the dynamics. It however is very hard to have a prior anticipation to the modification requirements in practice. We introduce a process adaptation model and a use of intelligent agent technology. An agent is delegated to modify process definitions during run-time. A method of agent implementation and a proper communication scheme among te agents are proposed. Also developed in this research is a STEP-based content search system which can co-work with the agents by providing relevant product information that the agents require.

• Journal of Information Science Theory and Practice
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• v.9 no.4
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• pp.35-49
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• 2021

In a situation where there are multiple diverse datasets, it is essential to have an efficient method to provide users with the datasets they require. To address this suggestion, necessary datasets should be selected on the basis of the relationships between the datasets. In particular, in order to discover the necessary datasets for disaster resolution, we need to consider the disaster resolution stage. In this paper, in order to provide the necessary datasets for each stage of disaster resolution, we constructed a disaster type and disaster management process ontology and designed a method to determine the necessary datasets for each disaster type and disaster management process step. In addition, we introduce a method to determine relationships between datasets necessary for disaster response. We propose a method for discovering datasets based on minimal relationships such as "isA," "sameAs," and "subclassOf." To discover suitable datasets, we designed a knowledge exploration model and collected 651 disaster-related datasets for improving our method. These datasets were categorized by disaster type from the perspective of disaster management. Categorizing actual datasets into disaster types and disaster management types allows a single dataset to be classified as multiple types in both categories. We built a knowledge exploration model on the basis of disaster examples to ensure the configuration of our model.

• Journal of Korean Society of Archives and Records Management
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• v.15 no.1
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• pp.7-28
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• 2015

This study aims to identify the work process of records managers under the Freedom of Information Act (FOI). In particular, it attempted to reveal the problems and difficulties that record managers encounter during FOI work. To do this, this study conducted in-depth interviews with 11 records managers who were in charge of records management and FOI work, and the accumulated data were subjectively analyzed. The study discussed the relationship between records management and FOI and emphasized the need for procedural improvements of the act to alleviate psychological pressure on records managers and help them focus more on the records management process itself.

• Journal of the Korea Safety Management & Science
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• v.9 no.2
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• pp.113-122
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• 2007

Recently, the strategy of the age of limitless competition for existence of manufacturing company appears for the enhancement of productivity through the automatic system, the reduction for the cost for standardization and the decision making process for the information system. Especially the critical success factors in manufacturing company can be summarized for the establishment of production visibility through the production management, material & work-in-process management, the establish of the flexible manufacturing system for the changed order priority and the establish of the quality system for improvement of product and process quality. The existing production management systems supply only simple information about production results on real time, can delay quick decision making. And it can prevent acquiring the information about various customer needs and the communication problems with other systems. In this paper, it will show MES system, a solution for the problems of existing production management systems. And through a case study of D company, it will reveal improvement effect on shipment error using MES system and economic analysis for MES itself.

• The Journal of Information Systems
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• v.15 no.1
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• pp.73-96
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• 2006

Recently, ERP system is used as a important tool of management innovation for enterprise's survival and development. It is very important to recognize how much influence to organizational performance through ERP system implementation. The purpose of this study is to find out the impact of environmental, organizational, information systems characteristics on successful implementation of ERP systems in Korean SMEs(Small and Medium Enterprises). From previous researches on ERP adoption and implementation, 7 independent variables (competitiveness, government support, top management support, process innovation, project management, IS maturity, and ERP customizing), and 1 dependent variables (successful implementation of ERP systems) are identified. 3 questionnaires were removed from the study because of missing or inappropriate responses, and final samples are 91 SMEs. The results of hypothesis testing show that determinants of successful implementation of ERP systems are top management support and IS maturity. Five variables such as competitiveness, government support, process innovation, project management, and ERP customizing do not significantly influence to successful implementation of ERP systems. The contribution of this study is that it provides an empirical evidence of the causal relationship between ERP adoption factor and ERP success. This study showed that top management support and IS maturity are essential to accomplish successful ERP implementation for SMEs.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.1
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• pp.1017-1030
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• 2021

Constructed upon Knowledge Management (KM) processes, the current study aims to investigate the interrelationship between Knowledge Sharing (KS) attitude among the faculty members and KM processes in higher education institutes (HEIs) in Pakistan along with the intervening role of subjective norms between KM processes and KS attitude. This research incorporated the theory of Planned Behavior (TPB) and the theory of Reasoned Action (TRA) to conceptualize the KS behavior by using a sample frame of 302 academic and administrative staff from research-based HEIs in Quetta, Pakistan. A questionnaire-based survey was conducted on permanent faculty members from different universities of Quetta, Pakistan. The finding of the study shows a positive attitude among the researchers. The study empirically examined the interface between KM processes and KS attitude and higher education performance while providing valuable insights into the prevailing literature by investigating the mediating role of subject norms. The impact of subjective norms on KS attitude and KM process indicates the importance and basic determinant in organizational premises and improvement of skills of faculty management in HEIs. The partial mediation also reveals the importance of subjective norms in the development of faculty members' KM and KS attitude process.

• Journal of Korean Society for Quality Management
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• v.34 no.3
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• pp.66-72
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• 2006

The process capability indices are widely used to measure the capability of the process to manufacture items within the specified tolerance. Most evaluations on process capability indices focus on point estimates, which may result in unreliable assessments of process performance. The index $C_p$ has been widely used in various industries to assess process performance. In this paper, we propose new testing procedure on assessing $C_p$ index for practitioners to use in determining whether a given process is capable. The provided approach is easy to use and the decision making is more reliable. Whether a process is clearly normal or nonnormal, our bootstrap testing procedure could be applied effectively without the complexity of calculation. A numerical result based on the proposed approach is illustrated.

• Journal of the Korean Society for information Management
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• v.19 no.3
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• pp.69-90
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• 2002

Modern stage must offer to the level which the customer requests the quality of the information service to offer from the information center. We are the one view which needs new system management around the process serving this. This study accomplished theoretical review of ISO 9000 as International Quality Management System. investigated the trend for change of ISO 9000 certification systems. We analyzed the recognition level of members about the introduction of ISO 9000 quality management systems in the information center. The level up of recognition about ISO 9000 quality management system certification systems was the low in the information center. Hereafter, We grasped the subject of ISO 9000 certification systems which the introduction needs. We reviewed ISO 9000 family which the Library and Information center possible apply and presented the requirement in the library and information center with the process to need for a Quality Management System certification.