• The Journal of Information Systems
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• v.15 no.3
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• pp.87-106
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• 2006

The customer-focused enterprise is interested in integrating every record of an interaction with a customer. This study is to investigate the structural relationship of data integration customer analysis capability, marketing & sales capability, customer service capability, and CRM performance. 205 survey data were collected from the company which implemented the CRM package. SEM analysis shows that data integration has influence on the CRM performance through the improvement of customer analysis capability, marketing 8t sales capability, and customer service capability. The revised model for further goodness-fitting model shows that data integration has influence on the improvement of customer analysis capability, marketing & sales capability, and customer service capability. but customer analysis capability has indirect influence on CRM performance through the improvement of marketing & sales capability, customer service capability.

• IEMEK Journal of Embedded Systems and Applications
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• v.5 no.1
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• pp.7-17
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• 2010

ITS(Intelligent Transport System) as things are used for Broadcast service using TDMB/TPEG/NAVI rather than personal seamless service. It is attaching weight to Traffic information gathering, Charging, Settlement service. This research is applied to improve DCCP(Datagram Congestion Control Protocol) which has function as protecting data and preserving message boundary. The improving method is like that we solve data trust in UDP because Connection and Transmission overhead in UDP is less than in TCP. We fix the data loss which is generated from unordered delivery section of IP base wireless service by using DCCP protocol. We guarantee of connection with OBE(On-Board Equipment) and reliance about transmission of data by complement to mapping table and multi-hoping. Finally, We evaluate the performance about transmission of IP based data. We constructed a test-bed near research center for this test.

• Proceedings of the KSRS Conference
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• 2005.10a
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• pp.567-570
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• 2005

Recently, as mobile paradigms such as telematics or LBS (Location Based Service) have been being more diverse and mobile devices such as PDA (Personal Digital Assistance) or several telematics terminals have been being used more widely, mobile services, for example, mobile geographic information service have been being put more importance by people. In this paper, we propose to adopt S/W and data streaming mechanism as a method to improve performance of mobile geographic information service which is a representative of mobile services based on client-server architecture. The show the effectiveness of proposed methods, we design and implement S/W streaming prototype system and sample mobile geographic information service to be executed on the S/W streaming system.

• The Journal of Information Systems
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• v.18 no.3
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• pp.71-88
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• 2009

Recently, RFID(Radio Frequency IDentification) has emerged as the main technology in the logistic services. When the existing recognition technology based on bar codes brings about lots of problem due its own limits. RFID becomes the center of attention to solve them. However, RFID is not without any obstacles : companies have their own operating systems. while RFID is developed regardless of each campany's special features. RFID middleware system based on web service is expected to remove these obstacles. This paper shows how to operate the middleware based on web service and to lay in the DB the tag informations taken from reader system Middle assures that companies adopting RFID system for their logistic service are given athptabwebty to any systems whatsoever, avaweable by way of defining logistic information, tag information and reader information. For this purse, we implement as the basic web service a middleware system that turns all data into XML(eXtensatle Markupmsngunfo) of SOAP(Simple Object Access Protocol), the standard data.

• Journal of Information Management
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• v.28 no.2
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• pp.54-70
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• 1997

The author describes document delivery services and document usage patterns of domestic users based on usage statistical data about photocopying service of KINITI that the most important document delivery organization in Korea. And investigated ordering procedures of users, number of document processed and rejected in photocopying service, and delivery methods for users and so on. In FY 1996, number of document in photocopying service increased 2.4 percent in proportion to previous year.

• Journal of Digital Convergence
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• v.5 no.2
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• pp.1-13
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• 2007

Recently, RFID has emerged as the main technology in the logistic services. When the existing recognition technology based on bar codes brings about lots of problem due to its own limits. RFID becomes the center of attention to solve them. However, RFID is not without any obstacles: companies have their own operating systems, while RFID is developed regardless of each company's special features. RFID middleware system based on web service is expected to remove these obstacles. This paper shows how to operate the middleware based on web service and to lay in the DB the tag informations taken from reader system. Middle assures that companies adopting RFID system for their logistic service are given adaptability to any systems whatsoever, available by way of defining logistic information, tag information and reader information. For this purpose, we implement as the basic web service a middleware system that turns all data into XML(eXtensible Markup Language) of SOAP (Simple Object Access Protocol), the standard data.

• Korean Journal of Computational Design and Engineering
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• v.9 no.3
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• pp.260-265
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• 2004

This paper proposed a Web-based training service for product data management by supporting an integrated product data management system, various technical documents. and efficient communication systems. It also supports a general product development process and a consistent product data model that enable participants to experience management of consistent product information during the product development life cycle. The Web based environment of the service also provides participants with a collaborative workplace with other participants and a Web portal for all the components of the service.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.12 no.1
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• pp.87-100
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• 2001

This study purpose to investigate the information needs of researcher necessary for portal service development in the science and technical library analyze the present status of information service and present the fundamental data. We collected the question survey targeted to member of science and technical library and the statistics data about information service and analyzed it for study method. The result of this study indicates that researchers in science field use mostly their library Web homepage for obtaining necessary information and use meta search service frequently And they consented the necessity of Academic information co-ownership activity and intended to join this activity.

• Convergence Security Journal
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• v.22 no.4
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• pp.119-127
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• 2022

A movie information program has a positive effect on the viewer's intention to watch the movie by providing an indirect experience of the movie based on trust. In order to increase the effectiveness of a movie information program, a data service that provides the additional information on the movies introduced in a movie information program has been studied. However, since the study limited the data service to one movie information program, it was difficult to apply it to the actual environment of general cable broadcasting companies or satellite broadcasting companies that transmit multiple movie information programs. Therefore, this study expanded the existing research limited to one movie information program to provide additional information of several movie information programs. This study is meaningful in that it suggests a data service that can be operated in the realistic environment of a broadcaster that actually transmits several movie information programs.

• Journal of the Korean Association of Geographic Information Studies
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• v.9 no.3
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• pp.107-122
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• 2006

The main objective of this study is to develop a web-based Geographic Information System (GIS) application, IGIS(Integrated Groundwater Information Service System), for efficient management of groundwater data. This integrated system includes various groundwater measurements, monitoring data, well data, hydrogeochemical data, hydrogeological maps and diversely analyzed results including time series analysis data for water levels and quality. It will be used efficiently for local government officers to manage groundwater within their districts and also for drillers and investigators to develop wells and assess groundwater conditions. This web-based GIS system was implemented firstly for Cheonan and Daegu city. As a result, the system makes the efficient management, distribution and utilization of groundwater data possible by web-based GIS technology.