• Title/Summary/Keyword: Informants

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An Investigation into Improving Service Quality Distribution and Perceived Value in the Passenger Loyalty of Low-Cost Airlines in Thailand

  • Sirawit PINKUM;Karun KIDRAKARN
    • Journal of Distribution Science
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    • v.21 no.4
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    • pp.21-33
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    • 2023
  • Purpose: To study, analyze, and investigate how to improve the service quality distribution and perceived value of passenger loyalty in low-cost airlines in Thailand. Research Design, data, and methodology: The data was collected from low-cost airline passengers who had used low-cost airlines within Thailand more than twice in the last 12 months. In total, 632 questionnaires were received, representing 97.32%, and in-depth interviews were done using the semi-structured technique. The key informants were either executives or representatives from 4 low-cost airlines operating in Thailand. We utilized structural modeling techniques to examine the data relevant to the investigation. Results: The results show that low-cost airline passengers in Thailand have strong opinions about the perceived value of the passenger loyalty of low-cost airlines within this sector of the Thai air travel industry. The variables were sorted in order of importance and included passenger loyalty, satisfaction, trust, perceived value, and service quality distribution. The relationship between the service quality distribution variables and the significance in relation to passenger loyalty according to low-cost airlines in Thailand showed that service quality distribution had a positive effect on perceived value and that passenger satisfaction has a direct positive effect on passenger loyalty. Conclusions: The 8 QPSTL strategy is successful in terms of service quality distribution and passenger satisfaction, therefore it is an important aspect of low-cost airlines in Thailand.

Language Attitude Among the Border Community at Telok Melano, Malaysia and Temajuk, Indonesia: A Preliminary Study

  • Dilah Tuah;Chong Shin;Muhammad Jazlan Ahmad Khiri
    • SUVANNABHUMI
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    • v.15 no.1
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    • pp.229-254
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    • 2023
  • This study observes the language attitude and maintenance of the border community in Telok Melano, Lundu (Sarawak, Malaysia) and Desa Temajuk, Sambas (West Kalimantan, Indonesia). The main objective of this study is to study the language attitudes of two cross-border community who shares the socio-cultural, language, and economic realms. The research data is collected qualitatively through conversation recordings, face-to-face interviews, and participant observations. In this preliminary study, twelve informants (six from Telok Melano and six from Desa Temajuk) were chosen based on the quota sampling method. The questions for the interview were set according to three characteristics of language choice proposed by Garvin and Mathiot (1968), namely language loyalty, language pride, and the awareness of norms. The result of this study indicates that language loyalty, language pride, and awareness of the norms towards the speakers' mother tongue and national language are relatively high. In terms of identity maintenance issues, this study found that the community in Telok Melano (Sarawak), originally identify themselves as "Sambas Malays," shifted to "Sarawak Malays" after the formation of Malaysia in 1963. This preliminary study serves as a basis for further research particularly on the complexity of issues concerned with the border communities in the Southwest of Sarawak.

Is meaning-oriented consumption possible in the consumer society? : The case study of women's narratives on their cosmetic experiences (소비 중심 사회에서 의미 추구 소비는 가능한가? : 여성 소비자의 화장품 소비 경험에 관한 내러티브 사례분석을 중심으로)

  • Bong Hyun Kim
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.6
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    • pp.1039-1048
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    • 2023
  • This article aims to find meaning-oriented consumption in the consumer society based on the female consumers' narratives of makeup consumption experiences. The case study of consumer narratives identified various meaning-oriented consumption behaviors among the female informants. The study also exemplifies the outcomes of meaning-oriented consumption and suggests a hypothetical framework that shows the process to get those outcomes from functional consumption to meaning-oriented consumption.

A Study on Pursuing Benefit and Satisfaction at Casual and Official Wear of Fashion Outlet Users (패션아울렛 소비자의 캐주얼 및 정장 의류제품 추구혜택과 만족도 연구)

  • Park Hye Won;Park Ju Hyung
    • Journal of the Korean Society of Clothing and Textiles
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    • v.29 no.3_4 s.141
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    • pp.523-534
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    • 2005
  • This study was to examine the factor structure of pursuing benefit and satisfaction at casual and official wear, to analyze the differences of pursuing benefit, satisfaction, and clothing purchase behavior among the consumer groups segmented by store pursuing benefits, and to provide useful information for establishment of marketing strategies. The subjects were 500 female consumers experienced in purchasing clothes at fashion outlet stores. A total of 500 questionnaires were analyzed with $X^2$-test, ANOVA, factor analysis and Duncan's multiple range test. The results were as follows: 1. Pursuing benefit and satisfaction at casual wear and official wear were composed of 5 factors. 2. Pursuing benefit and satisfaction at casual and offcial wear, and clothing purchasing behavior variables such as informants, frequency of purchase, shopping time, and average monthly expenditure on clothes were significantly different among the 3 segmented groups. Product pursuing group was shown to seek higher level of esthetic feeling, suitability for self image and body, fsshion and symbolic meaning of brand than other groups in casual and official wear and to be most satisfied at symbolic meaning of brand, social recognition, and practicality in casual wear of outlet and at suitability and social recognition in official wear of outlet. Store convenience pursuing group was shown to seek higher level of suitability for self image and body, quality, and practicality than other groups in casual and official wear and to be most satisfied at quality and practicality in casual wear of outlet and at practicality and suitability in of cial wear of outlet. Price pursuing group was shown to seek and to be most satisfied at practicality in casual and official wear of outlet.

A Comparison of the Certification System for Nurses in HIV/AIDS Care among the U.S., the UK, and Japan (외국의 에이즈 전문간호사제도 비교 연구;미국, 영국, 일본을 중심으로)

  • June, Kyunng-Ja;Joo, Hye-Joo;Kim, Sung-Jae;Cho, Kyoung-Mi;Park, Eun-Hee;Kwon, Young-Mi
    • Journal of Korean Academy of Nursing Administration
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    • v.13 no.4
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    • pp.537-545
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    • 2007
  • Purpose: The purpose of this study was to compare the role and the certification system for nurses working in HIV/AIDS care among the U.S., the UK, and Japan. Method: The searching for the internet website and literature was used and visiting the institutes and interviewing the key informants were done from August, 2006 to February, 2007. Results: In the U.S., there are two types of nurse specialist in HIV/AIDS care. One is the HIV/AIDS Certified Registered Nurse which is without any academic degree requirement, and the other is the Advanced HIV/AIDS Certified Registered Nurse which requires master level degree and 5 years career. There are three level of nurses' role in HIV/AIDS care in the UK. Also, the National HIV Nurses Association of the UK developed generic competencies and specialist competencies according to this three level of nurse's role. In the case of Japan, the certification system is not formalized yet, but the AIDS coordinator nurses are working as a specialist in the Japan International Medical Center. Conclusion: Based on this result, it is suggested that the comprehensive role of nurses in HIV/AIDS should be developed under the governmental support.

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Return to Work in Multi-ethnic Breast Cancer Survivors - A Qualitative Inquiry

  • Tan, Foo Lan;Loh, Siew Yim;Su, TinTin;Veloo, V.W.;Ng, Lee Luan
    • Asian Pacific Journal of Cancer Prevention
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    • v.13 no.11
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    • pp.5791-5797
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    • 2012
  • Introduction: Return-to-work (RTW) can be a problematic occupational issue with detrimental impact on the quality of life of previously-employed breast cancer survivors. This study explored barriers and facilitators encountered during the RTW process in the area of cancer survivorship. Materials and Methods: Six focus groups were conducted using a semi-structured interview guide on 40 informants (employed multiethnic survivors). Survivors were stratified into three groups for successfully RTW, and another three groups of survivors who were unable to return to work. Each of the three groups was ethnically homogeneous. Thematic analysis using a constant comparative approach was aided by in vivo software. Results: Participants shared numerous barriers and facilitators which directly or interactively affect RTW. Key barriers were physical-psychological after-effects of treatment, fear of potential environment hazards, high physical job demand, intrusive negative thoughts and overprotective family. Key facilitators were social support, employer support, and regard for financial independence. Across ethnic groups, the main facilitators were financial-independence (for Chinese), and socialisation opportunity (for Malay). A key barrier was after-effects of treatment, expressed across all ethnic groups. Conclusions: Numerous barriers were identified in the non-RTW survivors. Health professionals and especially occupational therapists should be consulted to assist the increasing survivors by providing occupational rehabilitation to enhance RTW amongst employed survivors. Future research to identify prognostic factors can guide clinical efforts to restore cancer survivors to their desired level/type of occupational functioning for productivity and wellbeing.

A STUDY OF THE KOREAN SINGLE VOWEL SOUND DISTORTION IN RELATION TO THE PALATAL PLATE THICKNESS -LINEAR PREDICTION CORRELATION AND LOG AREA RATIO ANALYSES BY COMPUTER- (구개상의 두께가 한국어 단모음 발음에 미치는 영향에 관한 연구 -컴퓨터를 이용한 선형 예측 분석과 LOG AREA RATIO 분석-)

  • Lee, Joung-Man;Choi, Dae-Gyun;Park, Nam-Soo;Choi, Boo-Byung
    • The Journal of Korean Academy of Prosthodontics
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    • v.26 no.1
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    • pp.31-49
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    • 1988
  • This study was performed to investigate the sound distortion following the alternation of the palatal plate thickness, for this study, 3 subjects who were born in Seoul and spoke Seoul dialect were recruited from K university male student population. First, their sounds of /아(a)/, 어(e)/, 오(o)/, 우(u)/, 으($\.{+}$), 이(i)/,에(e)/ without inserting plate were recorded , and then the sounds with palatal plates of different thickness were recorded, respectively. The palatal plates was constructed to cover the alveolar & palatal surfaces of the maxilla with an approximate thickness of 1.0mm, 2.5mm, and thickness of 2.5mm over the alveolar ridge & 1.0mm elsewhere and, named B, C, D-type, in succession. Series of analysis were administered through Computer (16 bit IBM PC/AT) at analyze the sound distortions. These experiments were analyzed by the LPC, Log Area Ratio. The findings led to the following conclusions: 1. Sound distortions were relatively minute in each condition and informations, however, /이(i)/ was the most distorted vowel in all conditions. 2. By and large, sound distortion was large in C, D-types. However, there was no correlation of the distortion rate on the 3 informants, and all tested vowels. 3. It was similar to LPC, Log Area Ratio distortion rates. 4. It was found that the sound distortion wit]1 plate inserted was verified to the numeric value with LPC and Log Area Ratio method.

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Access to Health related Information of Married Immigrant Women in Korea (결혼이주여성의 건강관련 정보에 대한 접근)

  • Lee, Yeon-Ok;Chang, Durk-Hyun
    • Journal of Korean Library and Information Science Society
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    • v.46 no.3
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    • pp.171-199
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    • 2015
  • This study analyzed the access to health-related information by migrant marriage women in Korea. Specifically, this study examined major issues, problems, and solutions related to immigrant women's experiences of seeking health related information while they struggle to settle down. It also analyzed the barriers to accomplish their purposes. For this, the study collected interview data from 12 informants and analyzed the transcript by utilizing qualitative data analysis software, Nvivo10. It has been revealed that migrant marriage women have experienced difficulties to obtain quality health information although they tend to have more health related problems than their time in homelands because of marriage, pregnancy, and patriarchal family culture in a new environment. It is expected that the results of the study will have the government and public agencies alerted the importance of public health information to migrant marriage women, and provide them with implications to build proper strategies.

Analysis on the Amenity Resources of Open Space for Urban People (도시민을 위한 Recreation 공간의 Amenity 자원 분석)

  • 김용수;임원현
    • Journal of the Korean Institute of Landscape Architecture
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    • v.20 no.2
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    • pp.27-42
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    • 1992
  • IN urban areas, public outdoor recreation opportunities are limited, traditional funding sources are being eraded, and crowding as well as ecological damage appear inevitable, these developments may require new analysis on the prospective policy of park, with the evaluation of the trend of amenity resources and recreation values, 16 parks were taken as informants in Deagu city area, the data for this research were collected 2,942 samples by the on-site-interview. The abstracted results of amenity elements were revealed as institutions and resource types, the attraction of resources was about twice as much as that of institutions. The resources is to be classified into two items ; national resources and human resources. The former is about five times as mcuh atractive as the latter. The attraction of natural resources consists in the atmospheric factors(35%), the biological factors(28%), the topographical factors(19%), and the scenery factors(18%). While, the attraction of human resources consists in the cultural factors(54%), the social factors(46%). The attraction of the base institutions is very low. The attraction of the static institution is three times as much as that of that of the dynamic institution. The above tendency is a general trend in Daegu city. But when we are taking into consideration in datail, we find that there is great difference among the green tract of land of the park. When the amenity resources of one's destination was used for the value of recreation, the pattern of attraction variables as a physical characteristics could explain 58%. Based on those result, this study is a small but important guidence for decision makings concerning to the allocation of scarce amenity resources.

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Market Opportunities and Constraints Confronting Resource-Poor Pig Farmers in South Africa's Eastern Cape Province

  • Madzimure, James;Bovula, Ntombizodwa;Ngorora, Grace P.K.;Tada, Obert;Kagande, Shelton M.;Bakare, Archibold G.;Chimonyo, Michael
    • The Journal of Industrial Distribution & Business
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    • v.5 no.2
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    • pp.29-35
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    • 2014
  • Purpose - The study aimed to evaluate the market opportunities and constraints confronting resource-poor pig farmers in South Africa. Research design, data, and methodology - Information was collected from 292 households in three municipalities through interviews with key informants. The data collected included socio-economic characteristics, major market channels, prices for different pig classes, average weight of the pigs on sale, number of pigs sold annually, and preferred meat quality attributes. Results - In Ngqushwa, 96% of respondents sold pigs as compared to Elundini (81%) and Ntabankulu (65%). Less resource-poor households and those with market-oriented production had large herdsizes (P < 0.05) when compared to more resource-poor farmers. The probability of selling pigs was high for the backyard production system and educated farmers. For all farmers, opportunities included high pork demand, good prices, employment creation, and a niche market for organically produced indigenous pork. Constraints include disease, feed shortages for large herds, distances to formal markets, lack of training, and drugs. Conclusions - Constraints outnumbered opportunities for the resource-poor pig farmers.