• 제목/요약/키워드: Improvement Evaluation System

검색결과 1,882건 처리시간 0.03초

질 관리 실무자가 인지하는 업무중요도와 수행업무에 관한 연구 (A Study on the Importance of Works Perceived by Quality Improvement Coordinators and Their Current Work Performances)

  • 김영주
    • 한국의료질향상학회지
    • /
    • 제5권2호
    • /
    • pp.224-237
    • /
    • 1998
  • Background : This is an investigative study to analyse the importance of works perceived by Quality Improvement(QI) Coordinators and to evaluate their current work performances using the questionnaires developed by the investigator. Methods : The data were collected from 37 subjects over two weeks period from Oct. 1 to Oct. 17, 1998 and analysed by the descriptive statistics of SPSS program. The items of questionnaire are consisted of 13 work domains including 73 activities based on Quality Management(QM) Coordinator's job description of National Association for Healthcare Quality:data collection & analysis, communication, monitoring, evaluation, accreditation, tool development, policy development, program development, self development, education & trainning, system design, planning, and consultation & support. Results : 1) Of the performances in 13 work domains, the frequencies of the work performed were accreditation(89%), planning(88%), communication(83%), data collection & analysis(82%), monitoring(76%), policy development(72%), consultation & support (71%), education & trainning(70%), self development(68%), evaluation(63%), tool development(61%), program development(44%) and system design(43%) in order. 2) For the importances (1=not important, 5=very important), the policy development(4.46) scored highest then monitoring(4.42), planning(4.41), education & trainning(4.38), communication(4.35), evaluation(4.34) tool development (4.30), data collection & analysis(4.29), program development(4.22), consultation & support(4.22), accreditation(4.15), self development(4.05) and system design(3.98) in order. 3) There was a difference between the work performance and the perceived importance. The results showed the low performances in policy development, monitoring, education & trainning and evaluation which ranked high by the perceived importance and the high performances in accreditation, data collection & analysis, self development, communication and consultation & support which ranked middle to low by the perceived importance. 4) The reasons for low performances of QI Coordinators were the lack of clear assignment for the responsibility and allowed authority for work to QI Coordinators(30.8%), insufficient member of QI Coordinators(13.9%), lack of hospital director's interest(11.5%), low motivation of QI Coordinators (10.6%) and insufficient knowledge & experience of QI Coordinators (8.8%). Conclusion : Most works were perceived important by QI Coordinators, but there was a difference in the work performance. The works performed over 70% were related with accreditation, data collection & analysis, communication, planning and monitoring, on the other hand under 50% in performances were related with system design, program development, tool development and evaluation.

  • PDF

노후공동주택의 거주성능 평가에 관한 사례 연구 (A Case Study on the Evaluation of Residential Performance for Deteriorated Multi-family Housing)

  • 현택수;이병태
    • 한국주거학회논문집
    • /
    • 제17권2호
    • /
    • pp.77-85
    • /
    • 2006
  • This study aims to propose the comprehensive evaluation of performance multi-family housing. Most of the existing studies for the reproduction have evaluated by the safety of structure. Therefore those pass over the functional factors which is important for the evaluation of residential qualities. This study represents that the reproduction renovation should not be secured the safety of structure but established the quality of lift. And questionnaire asking expert's opinion also supplemented. As a result, the item for examination and the weight for evaluation are suggested in functional deterioration. The results of this study are summarized as follows: 1. Existent redevelopment criteria are not appropriate to decide the environmental comfort, the vital function of housing and the residential management finance. 2. The future criteria have to evaluate the existing environmental comfort, be reconstructed to put first general deterioration. 3. Evaluation elements was extracted throughout the document research, evaluation elements analysis system was separated in residential area, suburb of dwellings, community, and housing complexity environmental assesment, 4. Each category of influence ratio was extracted to assess total deterioration throughout the expert question survey. 5. Each category analysed (1) $0{\sim}30%$: function is good (unnecessary to improve) (2) $31{\sim}40%$: average (necessary of partial improvement) (3) $41{\sim}59%$: bad (necessary of total improvement) (4) $60{\sim}100%$: the worst (unable to improve throughout the repair)

지식경제 기술혁신사업의 평가 전문성 발전 방향: 정보통신산업진흥원 사례 (Developments of Evaluation Expertise of Technology Innovation Program for Knowledge Economy by the Ministry of Knowledge Economy: The Case of the National IT Promotion Agency)

  • 이찬구
    • 기술혁신연구
    • /
    • 제21권1호
    • /
    • pp.331-364
    • /
    • 2013
  • 이 연구는 첨단화 융합화 복합화 경향이 특히 강한 정보통신 분야에서의 평가 신뢰성을 높이기 위해서는 평가의 전문성이 획기적으로 제고되어야 한다는 문제의식에서 출발하고 있다. 이를 위해 지식경제 기술혁신사업 중에서 정보통신 분야의 기반구축과 산업 진흥을 담당하는 정보통신산업진흥원의 평가 전문성을 평가자 선정, 평가자 전문성 발휘여건, 평가자의 이력관리라는 전 과정 평가관리의 분석틀을 활용하여 분석하였다. 분석 결과는 정보통신산업진흥원의 평가제도는 다른 기관에 비하여 평가자 선정과 평가자의 이력관리는 양호하나, 평가자의 전문성 발휘 여건은 상대적으로 개선과 보완이 필요한 것으로 나타났다. 이에 따라 각 분석요소에서의 평가 전문성 향상을 위한 정책대안을 단기와 장기로 분류하여 총 12가지로 논의하였다.

  • PDF

도로시설물 자산관리를 위한 서비스수준체계 개발 (Development of Level of Service System for Road Infrastructure Asset Management)

  • 한대석;유인균;이수형
    • 한국도로학회논문집
    • /
    • 제16권4호
    • /
    • pp.75-86
    • /
    • 2014
  • PURPOSES: The aim of this paper is developing user-oriented flexible Level Of Service (LOS) system for integrated asset management of various road facilities. It is essential to overcome limitations of general management systems which only focus on a type of assets (e.g. pavement, bridge etc.), and to serve a customizable LOS platform for smooth implementation and future improvement of the LOS considering various managerial environments of road agencies. METHODS: This study suggested a total framework of the LOS system as a process for self-development, operation and improvement of LOS system to conduct the PDCA (Plan-Do-Check-Act) in management process. In the process, we adopted user-customizable elements regarding asset definition, service index and evaluation method to match with the managerial environment of road agencies. In addition, we conducted an empirical study on the entire process of the suggested LOS system with a real road agency (Korea Express Highway) to prove applicability of the LOS system. RESULTS: From the empirical study, we confirmed that the suggested LOS system framework were suitable for development of customized LOS system. In addition, evaluation of asset conditions by LOS ratings, and quantification of vision achievement of the Korea Express Highway were successfully made. It would be the first trial in integrated management approach with LOS systems for numerous road facilities. CONCLUSIONS : It was recognized that easy application and sustainable improvement of the LOS was the most critical point in asset management. The suggested LOS system would be a powerful weapon as a managerial tool in preparing tight budget, aging infrastructures, and increased demands for more accountability both in Korea and internationally. Implementation of the LOS system needs to be expanded to the other infrastructure members to serve satisfactory level of service to taxpayers.

정부출연(연) 기관평가시스템 발전방안 논고: 경제.인문사회연구회를 중심으로 (An Empirical Study on Improving the Institutional Evaluation System for Government-funded Research Institutes (GRIs): Focusing on the National Research Council for Economics, Humanities and Social Sciences)

  • 황병용;김대철;이장재
    • 기술혁신학회지
    • /
    • 제12권1호
    • /
    • pp.137-164
    • /
    • 2009
  • 본 연구는 출연(연) 성과향상을 위한 기관평가시스템의 발전방안 논의의 일환으로 출연(연) 기관평가시스템이 연구기관 구성원들의 평가결과에 대한 수용성 정도에 미치는 영향과 이로 인한 연구기관 성과에 미치는 영향을 살펴보았다. 분석결과 경제 인문사회연구회의 출연(연) 기관평가시스템은 연구기관 성과에 유의적인 정(+)의 영향을 미쳤으며, 평가결과 수용성은 연구기관 성과에 관련성이 있는 것으로 확인되었다. 또한, 성과가 높은 기관들은 전반적으로 기관평가시스템에 대한 긍정적 인식과 함께 평가결과 수용태도도 높다는 점을 확인 할 수 있었다. 그러나 출연(연) 기관평가시스템의 전반적 취약점들에 의해 평가결과에 대한 수용도가 높지 않고, 정부 및 연구회 차원에서도 평가결과의 적극적인 활용에 제약이 있음도 알 수 있었다. 끝으로 이러한 연구결과에 따른 개선점을 제시하고, 향후 연구방향과 한계점에 대하여 논의하였다.

  • PDF

Adopting Production System in Cognitive Psychology to Improve the Extraction Process of Persuasive Design Characteristics for Healthcare-related Applications

  • Zhang, Chao;Wan, Lili
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제27권3호
    • /
    • pp.25-42
    • /
    • 2018
  • Purpose The purpose of this study focused on adopting production systems in cognitive psychology to improve the extraction process of persuasive design characteristics for healthcare-related mobile applications. Design/Methodology/Approach A research approach with four stages was developed. We developed and updated the evaluation guideline for persuasive design characteristics (PDC). We tried to summarize and analyze each of 28 PDC and prepared related production rules. Verification process for both guideline approach and production system approach were performed. Top one hundred apps from both medical category and health and Fitness category were selected and evaluated by two approaches. By comparing the results of the two approaches, we tried to explain the improvement and reliability of introducing the production system in the PDC extraction process. Findings Based on the updated guideline for healthcare-related mobile applications, a production system in cognitive psychology was developed. By comparing the PDC extraction results by two approaches, production system showed a better improvement for evaluation precision and efficiency for decision-making process. The findings of this study can be used for researchers and app developers to apply production system to analyze, evaluate, and develop better healthcare-related apps with persuasion.

정보 시스템 이용기록 분석을 통한 정보 서비스 개선방안 연구 (A Study on the Improvement of Information Service Using Information System Log Analysis)

  • 조재형
    • 정보관리연구
    • /
    • 제36권4호
    • /
    • pp.137-153
    • /
    • 2005
  • 정보 시스템을 이용한 정보 서비스의 향상을 위해서는 이용자의 이용기록을 저장하고, 이를 분석하고 검토함으로써 개선된 서비스를 제공할 수 있는 프로세스의 도입이 요구되고 있다. 또한, 정보센터의 기관특성과 서비스 전략에 따라 필요로 하는 이용기록 및 분석방법에도 차이점이 나타날 수 있다. 본 연구에서는 이용자가 정보 센터에서 제공하는 정보 서비스를 활용하면서 발생하는 이용기록에 대하여 유형별 특징을 살펴보았다. 또한 이를 실제로 운영하는 정보 센터의 분석사례를 통하여 정보 서비스를 개선할 수 있는 구체적인 방안을 모색하였다.

유기농업자재중 비의도적 오염원 조사분석 및 친환경농업인 등 인식조사에 근거한 유기농업자재 관리제도의 효율적 개선방안 (Recommendable Methods for Effective Improvement of Management System on Organic Materials based on the Analysis of Unintentional Contamination Investigation and Recognition Survey collected from Organic Farmer and so on)

  • 안인;이인애;심미진
    • 한국유기농업학회지
    • /
    • 제23권4호
    • /
    • pp.659-682
    • /
    • 2015
  • This study was conducted to suggest ideal management system for organic materials. As the performing method of the study, surveyed results on understanding of related persons (organic farmer 846, organic materials manufacture 70 and Organic materials Auditors 7) with eco-friendly farming were used. And the opinion on unintentional pollution source contained in organic materials was surveyed additionally. The issues pointed out by organic farmers on product of organic materials were high price (60% to total), poor efficacy (16%), disorder on distribution system (13%) and containing chemicals as a pesticide (10%). And notification system for organic materials was accepted in general (positive and so so 76%) while most interviewees preferred (89%) unification of certification system dominantly. As unintentional contamination source, pollution on imported row material was indicated as major reason, and other causes were confirmed as insertion during manufacturing process, agricultural by-products using as product additive et al. Based on these surveyed results, authors suggest bellows as considerable methods for effective improvement of management system on organic material. First, establish new integrated certification system which contains standard of quality certification and notification system on organic material. Second, for evaluation of efficacy, apply relative evaluation system of significance such as Duncan's multiple test instead of existing absolute evaluation system. Third, constitute and operate selection of standard comparison subcommittee in organic Agro-materials committee in RDA.

Performance Model을 이용한 무기체계 운용화면 GUI 사용성 평가 및 개선에 대한 연구 (A Study of Usability Evaluation and Improvement of Weapon System Display GUI Using Performance Model)

  • 전동주;이승률;최영원;이혜원;김두정
    • 산업경영시스템학회지
    • /
    • 제39권3호
    • /
    • pp.64-70
    • /
    • 2016
  • The recent development of modern weapon system by SOS (System of System) has required users to have more exact decision making. It is possible to achieve the control of complex weapon system more efficiently and effectively by increasing usability. Accordingly, many studies on graphical display have been conducted for several years in the field of HCI (Human Computer Interaction) and GUI (Graphic User Interface), starting from its design stage. Therefore, this paper focuses on evaluating the system GUI usability and analyzing several important points based on performance model, which is a tool for the evaluation and the improvement of service quality. Performance Model, the main focus of this study, reflects user expectations (which is defined as user importance in this paper). The study consists of four steps. First, 34 checklists are drawn from the existing studies related to GUI usability evaluation by using a heuristic method, and then the checklists are matched with 11 weapon system design factors. Next, the study evaluates the importance of GUI element and the usability of weapon system "A" with the checklists twice respectively. Third, the performance of user importance ($P_i$) and the performance of usability ($P_u$) are calculated by modifying a numerical formula for normalization in this step. Finally, the study compares the approach it takes and the existing usability evaluation method, demonstrating that there is a significant difference between the two methods as a result. In addition, 4 improvement factors are suggested for weapon system "A" as "Shortcut" and "Description of Abbreviation," and so on. Although it is necessary to conduct more studies for higher reliability and validity of the results, this study is meaningful considering it takes a new point of view.

공공공사 시공평가 항목의 객관성 확보를 위한 주요 개선 항목 도출에 관한 연구 (A Study on Construction Evaluation Criteria for Securing the Objectivity in Public Construction)

  • 서세덕;김옥규;박형근
    • 대한토목학회논문집
    • /
    • 제39권6호
    • /
    • pp.913-921
    • /
    • 2019
  • 정부는 최고 가치와 글로벌 스탠다드를 추구한다는 목표 아래 2016년 종합심사낙찰제도를 도입하였다. 하지만 종합심사낙잘체도에 반영되는 시공평가의 평가기준은 객관성 부족, 주관적 평가 항목 다수 포함, 평가 항목별 가중치 비합리성 등의 문제가 지속적으로 제기 되고 있으며 중앙부처, 지자체, 관련 업계, 전문가 집단 모두 그 인식을 같이하고 있으나 해결 방안을 도출하지 못하고 있는 실정이다. 따라서 본 연구는 시공평가의 객관성 확보를 위해 개선이 필요한 주요 평가항목을 도출하고 그 특성을 분석하였다. 분석 방법은 시공평가 평가기준이 모두 4점 척도(우수, 보통, 미흡, 불량)로 구성된 특성을 활용하여 표준편차, Fleiss Kappa 분석 방법을 활용하였으며, 그 결과 총 25개로 구성된 시공평가의 평가항목 중 10개의 평가항목이 개선이 필요한 평가항목으로 도출되었다. 도출된 평가 항목의 주요 특성을 분석한 결과 세부 평가지침에 '매우적정', '적정'과 같은 정성적 평가 기준이 공통으로 포함된 것을 확인할 수 있었다. 따라서, 향후 시공평가의 평가기준은 정성적 평가기준은 지양하고 객관성 확보가 가능한 정량적 평가기준 중심으로 개선되어야 할 것으로 판단된다.