• Title/Summary/Keyword: Importance-Performence

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Importance-Performance Analysis of Case Management Factors on Psychiatric Rehabilitation Centers in Seoul (정신재활시설 사례관리 활동에 대한 중요도-수행도 분석: 서울지역 정신재활시설을 중심으로)

  • Seo, Jonggeun;Lee, Seungyeon;Park, Hyejin;Sohn, Jeehoon;Min, Soyoung
    • 재활복지
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    • v.22 no.1
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    • pp.51-86
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    • 2018
  • The study was conducted to examine the characteristics of case management in psychiatric rehabilitation facilities. The purpose of this study is to analyze the importance and performance of case management activities, and 114 cases managers in the psychiatric rehabilitation facilities in Seoul participated in the study. The study analysed the importance and performance of each case management through IPA and Paired T-test. As a result of the study, Assessment stage showed the highest performance and importance, and the performance was conducted as much as the importance. Except assessment, performance in all stages were significant lower than the importance. IPA analysis showed that most case management activities belonged to the quadrant I(high importance-high performance) and the quadrant III (low importance-low performance), but the T-test analysis showed lower performance than importance. Participation of Service users and Cooperation of community resource were lower than those of importance. Participation of Service users showed high importance and performance, but performance was relatively lower than importance. On the other hand, cooperation of community resource was low in overall importance and performance, moreover, performance was very low. It is considered that various efforts should be made to activate them.