• Journal of the Korea Institute of Information and Communication Engineering
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• v.26 no.4
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• pp.582-590
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• 2022

As security threats caused by cyber attacks continue, security control is mainly operated in the form of a service business with expertise for rapid detection and response. Accordingly, a number of studies have been conducted on the operation of security control services. However, due to the research on the resulting management, indicators, and measurements, the work process has not been studied in detail, causing confusion in the field, making it difficult to respond to security accidents. This paper presents ISMS-P-based service management methods and proposes an easy outsourcing service management method for client by checklisting each item derived from the mapping of 64 items of ISMS-P protection requirements through business relevance analysis. In addition, it is expected to help implement periodic security compliance and acquire and renew ISMS-P in the mid- to long-term, and to contribute to enhancing security awareness of related personnel.

• Korean Management Science Review
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• v.14 no.2
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• pp.1-17
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• 1997

Many companies in these days have pursued an outsourcing policy to survive in a highly competitive world market. To effectively deal with the outsourcing policy, it is required that the companies have a useful method to rationally evaluate a supplier's performance from a viewpoint of a company's strategy and in a comparative-integrated manner. In this paper, we examined the relative importance of supplier selection criteria for a company's strategy by conducting a survey and proposed "Technique for Order Preference by Similarity to Ideal Solution(TOPSIS)" as one of the plausible techniques to evaluate a supplier's total performance. A hypothetical case study is presented to demonstrate the applicability of the method.

• Journal of Distribution Science
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• v.13 no.2
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• pp.25-33
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• 2015

Purpose - This study aims to disclose the problems of both the government and the logistics industry regarding fourth-party logistics, and to provide various solutions at the level of enterprises as well as the government for the introduction of fourth-party logistics in China. Research design, data, and methodology - This study aims to reveal how a shipping company recognizes the creation of partnerships with fourth-party logistics providers, and it reveals several related implications. Results - Fourth-party logistics organizations can be used to achieve maximum business performance as professional logistics companies by incorporating the benefits of outsourcing and insourcing. Outsourcing logistics services through focusing on core competencies and improving customer service can have financial effects and advantages such as the simplification of labor issues. Conclusions - This study did not investigate Korean enterprises through an empirical analysis and provided fourth-party logistics concepts and promotional plans according to domestic and foreign literature. Further studies shall investigate not only the Korean fourth-party logistics model but also the training of logistics professionals to generate profits for both shippers as well as logistics enterprises.

• Asia pacific journal of information systems
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• v.14 no.1
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• pp.43-58
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• 2004

Recently, a market size for IT outsourcing has grown. As internet technology has been developed for accessing information resources, information systems have become internet-based, which is called an ASP(Application Service Provider); evaluating the performance for ASP becomes important. Therefore, this paper attempts to investigate the salient characteristics of ASP. An ASP success model is proposed based on information systems success models found in the literature. Our model is tested through a survey from 291 small companies. LISREL is used to demonstrate the suitability of our model, and the success factors for ASP are also investigated. Our result is likely to help provide useful guidelines for the successful ASP implementations.

• Proceedings of the Korea Society of Information Technology Applications Conference
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• 2007.11a
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• pp.112-112
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• 2007

• 한국IT서비스학회:학술대회논문집
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• 2009.11a
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• pp.364-370
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• 2009

본 연구는 최근 IT트렌드의 가장 핵심이라고 할 수 있는 클라우드컴퓨팅, 그 중심의 하나인 가상화기술을 활용한 아웃소싱 사업 모델 사례를 소개하고, 이를 통하여 어떻게 서비스가 변화되었는지와 그것을 적용함으로써 얻을 수 있는 효과, 어떤 분야에 적용이 가능한지에 대한 방안을 모색하고, 가상화기술이 전략적인 IT아웃소싱서비스를 위해 중요한 요소로써의 방향을 제시하고자 한다.

• Proceedings of the Korea Information Processing Society Conference
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• 2007.11a
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• pp.379-382
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• 2007

본 연구에서는 IT 아웃소싱의 기초 개념과 기업에서 IT 아웃소싱을 가능하게 하는 이론적인 배경, 비용 및 효과 분석에 대해서 문헌중심으로 살펴보면서 변화하는 글로벌 시대에 IT 아웃소싱을 하기 위해서 고려해야 할 내용을 전략적인 관점에서 제시하고자 한다.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.29 no.1
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• pp.101-108
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• 2006

The issue of using information system to ensure competitive power in the market is rising. The outsourcing methods that entrust activities of information system of companies to other expert agencies are increasing as the enterprises make a lot of efforts to put their resources to their heart of business in the process of adopting information system. Recently, ASP(Application Service Provider) as a new information technology outsourcing method appears due to the development of network technology and spreading of peculating software. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop a certification program to ensure safety and reliability of ASP. This paper provides the safe and reliable certification program for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and then evaluation methodology for the ASP certification program is proposed. This paper presents service provider(service environment) certification as the part of the ASP certification program.

• Asia-Pacific Journal of Business
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• v.9 no.4
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• pp.99-117
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• 2018

This study has investigated Linear Programming (LP) applications to special decision making problems in managerial accounting with the help of spreadsheet Solver tools. It uses scenario approaches to case examples having three products and three resources in make-and-supply business operations, which is applicable to cases having more variables and constraints. Integer Programmings (IP) are applied in order to model situations when products are better valued in integer values or logical constraints are required. Three cases in one-time-only special order decisions include Goal Programming approach, Knapsack problems with 0/1 selections, and fixed-charge 0/1 integer modelling techniques for set-up operation costs. For the decisions in outsourcing problems, opportunity-costs of resources expressed by shadow-prices are considered to determine their precise contributions. It has also shown that the improvement in work-shop operation for an unprofitable product must overcome its 'reduced cost' by the sum of direct manufacturing cost savings and its shadow-price contributions. This paper has demonstrated how various real situations of special decision problem in managerial accounting can be approached without mistakes by using LP's and IP's, and how students both in accounting and management science can acquire LP skills in their education.

• Journal of Information Technology Applications and Management
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• v.17 no.4
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• pp.157-180
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• 2010

The IT services industry is considered as the leading industry of the ubiquitous age that raises a nation's overall productivity and efficiency. Therefore, it is receiving increasing attention as the industry that can bring about economic takeoff and successful overseas market entrance for the next generation. In order to achieve successful development, the industry should be competitive and armed with strategies that well demonstrate the characteristics of IT services. Therefore, it is important to explore the competitive factors of the industry for its qualitative development from the perspectives of IT services industry policies and as well as IT services companies. This study categorized IT services into three types-system integration, IT consulting, and IT outsourcing- and then examined the competitive factors of each service type and their relationships with financial and non-financial performances. In conclusion, the current competitiveness of domestic IT services industry is attributed to institutions environment rather than its competitive advantages in technology, quality, know-how, and highly qualified human resources. In order to facilitate the sound growth of the IT industry and seek reasonable market competition, the environment that puts its priority on the improvement of institutions environment and the ability to carry out a project needs to be established. In all, this study can be utilized as an important knowledge for the establishment of polices to foster IT services industry and of strategies that raise competitiveness to maximize the performances of companies.