• Title/Summary/Keyword: IT Maturity

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A Study on Selection and Improvement of SLA Evaluation Metrics Using IT Maturity Model (IT 성숙도 모델을 이용한 SLA 평가 지표 선정과 개선에 관한 연구)

  • Rhew, Sung-Yul;Shin, Sung-Jin;Kim, Yoo-Ri
    • Journal of Information Technology Services
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    • v.8 no.4
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    • pp.141-150
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    • 2009
  • There are no objective standards for selection and improvement of SLA evaluation metrics for IT service. In this study, we analyze the current IT maturity models for selection and improvement of the metrics and then we derive them according to the maturity levels and propose the redesigned maturity model. To verify whether the model is applicable, we execute a case study based on the D company. We apply the proposed evaluation metrics of the maturity models to the D company and evaluate the metrics. We select a proper level of the D company and an improvement line after measuring evaluation metrics in the maturity level 2. We propose improvement guidelines of evaluation metrics which score is less than the improvement line's and derive SLA evaluation metrics. By using the SLA evaluation metrics for a year, we prove that the way of selection and improvement is useful.

A Study of SLA's Maturity Level on Performance (SLA의 수행 단계별 성숙도가 SLA 성과에 미치는 영향에 관한 연구)

  • Nam, Ki-Chan;Kim, Ju-Hee
    • Journal of Information Technology Applications and Management
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    • v.14 no.1
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    • pp.1-20
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    • 2007
  • IT outsourcing becomes one of the important shills for managing diverse and complex information systems, SIA is considered as an one of the success factors for the successful outsourcing management. Since it helps to establish common goal and provides better visibility of trends and performance, the SLA process must go beyond mere measurement to include a methodology for the ongoing management of service levels, and for the continuous improvement of service activities, functions and processes. Despite SLA is one of the most important skills for the successful outsourcing, few studies have been conducted for academic as well as practical purpose. For this reason, The objective of this study is to develop an SLA's maturity model and empirically demonstrate how SLA's maturity level affects its Performance through SLA's maturity model. The major contributions of this study are in two areas. This study contributes to academicians as well as practitioners. First, from the academic perspectives this study tries investigating the maturity level of the SLA based on empirical data. Second, practitioners can self-test their firms' maturity level using the proposed model. The results of this study show that the SLA's maturity level affected positively SLA's performance. It is founded that the SLA's maturity level had a significant impact on SLA's performance.

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A Study on the Relationships between Organizational and Technological Maturity of Korean Enterprise Networks (국내 기업 통신망의 환경 및 기술 성숙도 상관관계 연구)

  • Hong, Ki-Hyang;Juhn, Sung-Hyun;Choi, Heung-Sik
    • Asia pacific journal of information systems
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    • v.10 no.2
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    • pp.97-123
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    • 2000
  • This paper proposes a model for assessing enterprise network maturity. We define maturity in terms of the institutional and member support for the network(organizational maturity) and its technical sophistication(technological maturity), and examine their relationships. We build several hypotheses about the relationships between the maturity types and between the maturity of the network and various organizational factors including industry, size, and performance of the enterprise. We test the hypotheses using data collected from a questionnaire survey with Korean firms. The results show that there is a positive correlation between organizational and technological maturity. It is also found that investment in the network infrastructure has a positive influence on the organizational efficiency. However, it is found that industry type does not affect network utilization, but size does, suggesting that large firms utilize network infrastructure more than small ones do. We also identify various relationships among performance, satisfaction level and the maturity of the enterprise networks. Finally, we provide an overview on the current technological state of the Korean enterprise networks.

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The Moderating Effects of Software Policy between Organizational Capability Maturity and Organizational Performance (조직성숙도와 조직성과 간의 소프트웨어 정책의 효과분석)

  • Oh, Wongeun;Kim, Injai
    • Journal of Information Technology Services
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    • v.16 no.4
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    • pp.65-75
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    • 2017
  • The purpose of this study is to investigate how software policy shows the moderating effects between organizational capability maturity and organizational performance. The software policy includes the proportions of development personnel and development budget that can affect organizational performance. It is important to empirically identify whether the ratios of budget and personnel, which are some of the main policy indexes of the organization can promote the causal relationship between organizational maturity and organizational performance. These personnel and budget may be assumed to affect the causal relationship between organizational capability maturity and organizational performance. The results of this study shows that the moderating effects of software policy are partially proved. The two policy indexes, personnel ratio and budget ratio, showed a moderating effect between process implementation and organizational performance, but did not show any moderating effect between quantitative management and organizational performance. This is because the companies participating in the survey are still in the early stages of quantitative process management and quantitative management does not show the differentiated results among the participating organizations. The significance of this study is as follows. In the academic aspect, the causal relationship between organizational maturity and organizational performance was examined empirically, and it was analyzed whether the two adopted policy indicators have a moderating effect between organizational maturity and organizational performance. On the practical side, the analysis suggested that the ratios of budget and personnel emphasized by the government or organization played a role of facilitating the organizational maturity and organizational performance.

A Study on the Development of Assessment Model for Data Maturity of Library (도서관 데이터 성숙도 평가모형 개발 연구)

  • Sang Woo Han
    • Journal of the Korean Society for Library and Information Science
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    • v.57 no.1
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    • pp.213-231
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    • 2023
  • The purpose of this study is to develop and present a model that can evaluate the data maturity of library. To achieve this goal, library data maturity model can be applied to library was designed by analyzing previous studies related to data maturity. As a result of this study, proposed data maturity model consisting of 19 evaluation factors in 5 areas was designed, and the maturity level was set to 5 levels. In the future, it will be possible to measure the data maturity of libraries participating in the library big data project using the data maturity evaluation model, and it can be expected that in the long term, it will be possible to present a direction for data-based library operation and data utilization development.

Does the Understanding of Core Competencies Matter to IT Outsourcing Performance? (기업의 핵심역량이 IT 아웃소싱 성과에 직접적인 관련이 있을 것인가?)

  • Kim, Young-Jin;Nam, Ki-Chan;Koo, Chul-Mo
    • Journal of the Korean Operations Research and Management Science Society
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    • v.32 no.3
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    • pp.97-114
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    • 2007
  • IT outsourcing providers has been expanded from a single functional system to the entire IT service to gain sustainable competitiveness. This new trend of IT outsourcing need outsourcing management capability based on a firm's core capacity. Hiring external IT service providers to manage part or all of its information-related services helps a firm focus on its core business and provides better services to its clients, thus obtaining sustainable competitive advantage. This research investigates the major factors that determine the level of a particular firm's success at IT outsourcing. Based on process innovation and core-competency theories, we identify three significant components of a firm's IT outsourcing management method (ITOMM): level of core-competency-based management, maturity of outsourced tasks, and maturity of outsourcing management. Comprehensive data collection was conducted through an outsourcing association. The survey data were analyzed using a structural analysis method. Maturity of outsourced tasks and maturity of outsourcing management were found to affect project performance directly, while level of core-competency-based management only indirectly impacted project performance through its positive impact on the other two ITOMM components.

A study on the Growth, Skeletal Maturity of Children with Obesity (비만 소아의 성장과 골성숙도에 관한 임상적 연구)

  • Kim, Cho-Young;Chang, Gyu-Tae
    • Journal of Korean Medicine for Obesity Research
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    • v.12 no.1
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    • pp.9-19
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    • 2012
  • Objectives This study was designed to find out the relationships between obesity and growth, skeletal maturity among children by analyzing body composition and bone age. Methods Subjects were composed of 577 children from six years to seventeen years of age, without any other diseases related to growth, were measured their body composition and bone age. Results As obesity index was increased, the RH-MPH(%) and skeletal maturity significantly was also increased. The RH-MPH(%) of the obesity group was significantly increased than that of normal weight group; the skeletal maturity was more increased in th obesity group. It means the recent height of obese children was more taller than that of inherited from the parents, while skeletal maturity of obese children was more rapidly progressing. The RH-MPH(%) was increased in children who revealed stage of second sexual character; skeletal maturity was decreased in children who developed secondary sexual character. Conclusions Obesity children might be taller than what it supposed to be. However, obesity could cause the increase of skeletal maturity. It means the growth plate of obese children has been closed early.

An Improvement Study of EA Maturity Models based on a Case Application Analysis (EA 성숙도 모델의 적용 사례분석 및 개선방안)

  • Lee, Seok-Kyun;Lee, Young-Min;Rhew, Sung-Yul
    • Journal of Information Technology Services
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    • v.8 no.1
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    • pp.59-71
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    • 2009
  • Korean government has operated EA by the act on efficient introduction of information system and operation. etc. But the utilization and the evaluation system for EA don't prepare well. In this study. we analyzed characteristics and advantages of EA maturity models that is developed by some domestic and foreign government departments in logical view. and then we derive evaluation scopes and factors of the models. Also. we applied the models to EA maturity for the B organization and measured maturity levels. We identify similarity and difference between the models. We propose evaluation scopes, levels and factors between the models and solutions for evaluation ambiguity by evaluators and maturity improvement through the identified results.

The Effects of Career Education Program On Elementary Schooler's Career Maturity and Self-Concept (진로 교육 프로그램이 초등학생의 진로 성숙과 자아개념에 미치는 영향)

  • Seo, Hyeon-Jung
    • The Korean Journal of Elementary Counseling
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    • v.4 no.1
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    • pp.99-122
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    • 2005
  • The purpose of this study was to find out the effects of a career education program during a discretional activity class in elementary school. It established the following questions to achieve the objectives. First, does a career education program In a discretional activity class have an effect on elementary schooler's career maturity? Second, does a career education program in a discretional activity class make an influence on elementary schooler's self-concept? To settle these subjects, it assigned two classes in 5th grade of A elementary school, city of Anyang, Gyeonggi-do, experiment group and control group. It was applied the experiment group a career education program. As for measurement, it was used career maturity level test for elementary and middle schoolers' and 'the self-concept diagnostic test'. It was examined career maturity and self-concept of the groups through the pre-test post-test, applying cross-tabulation analysis to career choices pattern and t-test to career maturity level and self-concept. The results were as follows: First, students of experiment group showed meaningful differences in career choice pattern, career choice attitude, and career choosing skills compared to control group, and that presented a career education program made a positive impact on elementary schooler's career maturity. Second, it showed that there was a significant difference in self-concept, showing students of experiment group took better place. it is believed that a career education program had a potent influence on the self-concept of elementary students.

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Assessment of Gestational Age based on Newborn Maturity Rating ; Ballard Examination (신생아의 성숙도 평정에 의한 재태기간 사정)

  • Ahn Young Mee;Koo Hyun Young
    • Child Health Nursing Research
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    • v.4 no.1
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    • pp.86-96
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    • 1998
  • Newborn period is a transitional stage for independent adaptation from intrauterine to extrauterine life by maintaining respiration, temperature and nutrition. In general, the adaptability of the newborn is proportional to the gestational age(GA), so knowing the accurate GA is critical to develop nursing process in the newborn nursery. A newborn ma turity rating, a Ballard examination, has been used to measure GA by assessing the maturity of new-born. It consists a total of 12 items, which is the 6 items for the neuromuscular maturity and the 6 items for the physical maturity A total of 75 new-born were assessed for the maturity and GA using the Ballard examination. The results are follows : 1) The score of each item of Ballard examination is propotional to GA using the Ballard examination as well as LMP. 2) There was a greater positive relationship between neuromuscular, physical and total maturity, and the GA measured by Ballard examination, than the GA measured by LMP. 3) Any stressful environment to the newborn could influence to the maturity of newborn. In summary, the study showed the Ballard examination Is more reliable and clincially feasible method to measure the accurate G4 compared to the GA by LMP. Therefore, it suggests the application of Ballard examination to measure the new born maturity and GA is beneficial in developing nursing process. The expansion of the study with the variety of the subject characteristics nil on hance the clinical applicability of the examination.

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