• Title, Summary, Keyword: IT

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Development of a u-Health Business Model for the revitalization of silver-IT Service (실버 IT서비스 활성화를 위한 u-Health 비즈니스 모델 개발)

  • Kim, Tae-Gyu;Hur, Chul-Joon;Lee, Joo-Hwan;Jung, Chang-Gi;Noh, Ok-Kyung;Jo, Yong-Han
    • 한국IT서비스학회:학술대회논문집
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    • pp.495-498
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    • 2009
  • 최근 고령사회로의 진입에 따른 실버산업의 성장과 더불어 많은 비즈니스 모델들이 개발되고 있다. 그러나 가사지원에서부터 금융까지 다양한 범위에 걸쳐있는 실버산업은 이를 바라보는 관점에 따라 다양한 정의와 분류를 가지고 있으며, 실버산업에 IT를 접목한 실버 IT서비스도 이를 바라보는 관점에 따라 다양한 분류를 가지고 있다. 이에 본 연구는 먼저 실버산업의 정확한 개념과 실버IT산업의 현황을 검토하여 산업의 속성에 대해 이해하고 이를 바탕으로 실버 IT서비스의 활성화를 위한 비즈니스 모델을 제안하였다. 제안된 실버산업의 분류 및 비즈니스 모델은 실버산업에 대한 보다 명확한 Insight를 주는 데 도움이 될 것이라 판단된다.

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On the Two Conceptually Thorny Issues in IT Governance Definition (IT 거버넌스 정의에서 제기되는 두 개의 개념적 난제에 대한 고찰)

  • Juhn, Sung-Hyun
    • Information Systems Review
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    • v.13 no.1
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    • pp.97-114
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    • 2011
  • Two conceptually thorny issues in IT governance definition and understanding are examined and discussed. It is argued that the traditional IT governance definition, which defines governance in terms of the content of enterprise IT activity, is prone to logical inconsistency and indeterminacy. A new objectives-bound definition of IT governance is proposed as a remedy to the problem. It is proposed that the essence of the objectives-bound IT governance lies in making enterprise IT activity explicit, formal and subject to external scrutiny in its effort to achieve the effectiveness, transparency and accountability of IT. A conceptual apparatus called IT activity axes is employed to characterize and distinguish the different approaches to IT governance definition and understanding. It is suggested that IT governance can be defined using a simple frame of reference with logical consistency and coherence. The theoretical and practical implications of the IT governance definition are discussed at the end.

IT거버넌스와 IT서비스 관리 프로세스 성숙도가 IT아웃소싱 성과에 미치는 영향에 대한 연구

  • An, Jun-Mo;Kim, Gyeong-Mi
    • 한국경영정보학회:학술대회논문집
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    • pp.129-135
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    • 2007
  • IT에 대한 의존도와 그에 따른 투자 비용이 증가함에 따라 IT거버넌스에 대한 관심이 높아지고 있는 추세이다. 또한 IT아웃소싱 시장의 확대, 계약 규모의 증가로 인해 IT 아웃소싱의 효과적인 운영에 대한 관심도 또한 높아지게 되면서 IT 서비스 제공을 위한 표준 등 프로세스를 기반으로 한 IT 서비스 관리가 주요 이슈로 떠올랐다. 본 연구는 국내 SI업체 V공급사와 그의 4개의 고객사를 대상으로 고객사와 공급사의 IT거버넌스 및 IT 서비스 관리에 대한 인식에 따른 IT아웃소싱 성공을 평가하였다. 자료의 수집은 IT거버넌스와 IT서비스 관리 프로세스 부문에 대해서는 관련 전문가(key informant)들을 대상으로 인터뷰와 설문을 통해 이루어졌고, IT아웃소싱 성공 평가는 고객사의 사용자(end user)를 대상으로 설문하여 약 200개의 데이터를 확보하였다. 그 결과 IT거버넌스와 IT 서비스 관리 성숙도가 IT아웃소싱 성과에 영향을 끼치는 것으로 나타났으며, IT 아웃소싱 성과를 평가하는 차원들끼리도 전체 만족도에 대해 영향을 미치는 것으로 조사되었다. 본 연구는 IT거버넌스와 IT서비스 관리 프로세스 성숙도가 IT아웃소싱 성과에 미치는 영향을 제시함으로써 IT거버넌스의 중요성을 인식시키고 IT서비스 관리 프로세스 시스템 도입을 고려하는 기업에 지침을 제공하고자 한다.

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A Study on the Relationship between Activities of the Information Technology Governance and IS Performance, Corporate Performance (IT 거버넌스 활동과 정보시스템 성과 및 조직성과간의 관계에 관한 연구)

  • Lee, Jae-Beom;Kim, Seong-Yoon;Jang, Yun-Hi
    • Journal of Digital Convergence
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    • v.9 no.5
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    • pp.235-251
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    • 2011
  • Despite the increasing importance of information technology in firms, the extent to which IT governance are established varies widely across the firms. To perform desirably the role of IS needed in most companies, high level of IT governance and the effective management should precede. However, the impacts of such activities and management on the IT governance have not been empirically examined in depth until now. Thus, building on the theory of governance and the institutionalization, the research model and the hypotheses of the study were formed and then empirically tested. The study used a survey of senior IT managers from 108 firms in order to examine hypothesized relationship among the following constructs: strategic alignment, IT governance committee, IT planning, EA, PMO, SLM, IT compliance, incident management, IS effectiveness, visibility, and corporate performance. A structural equation model is developed by using LISREL to assess the relative effects and interrelationship among these constructs. The results show that strategic alignment has positive influence on IT governance committee and IT planning. IT governance committee, IT planning, SLM, incident management from IT governance activities have positive effects on IS effectiveness, whereas IT compliance has a negative effect on IS effectiveness. Visibility is positively influenced by IT planning, EA, SLM. IT compliance, and both IS effectiveness and visibility have positive effects on corporate performance.

Building IT ROI Assessment System for Estimating the Monetary Value of Non-financial Benefits (비재무적인 효과의 화폐가치화를 위한 IT ROI 평가 시스템 구축)

  • Kim, Young-Woon;Chong, Ki-Won
    • The KIPS Transactions:PartD
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    • v.14D no.1
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    • pp.107-120
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    • 2007
  • When it tomes to IT investment, it's a challenge for the management to make the right decision. Unlike investment in other business area, it's hard to measure direct cost vs. effect in IT business. To validate the investment in IT, it is required to establish objective assessment system that both provider and beneficiary of information can accept, and it is also required to suggest an assessment tool of fixed quantity that includes measuring standards and method for the economic effect of new investment. This study, therefore, has developed IT ROI Methodology that can prove investment validity by accepting the strong points of the existing models while complementing their weak points and by analyzing IT Investment and IT Efforts. It also has built an IT ROI System that reflects the methodology which is applied to 21 companies of 5 business categories. This system is designed to provide effective and objective decision-making tool for IT investment by proving what positive impacts IT could have on business activities.

A Case Study on the Education Framework and Process for IT Human Resource Competency Development (IT 인적자원 역량 개발을 위한 교육체계 프레임워크 및 프로세스 도출에 관한 사례연구)

  • Lee, Jae-Beom;Chang, Yun-Hee;Park, Ki-Jung
    • Journal of Digital Convergence
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    • v.8 no.2
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    • pp.131-145
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    • 2010
  • The speed of change on information technology is very fast, so it demands a continuous competency development in IT human resource management. If the competency development for IT personnel can not keep up with the change of Technology, IT personnel cannot accomplish their IT job under new IT environment. For this reason, many companies have tried to manage IT organization separately and IT job system on the technology basis. Although the training of IT is different from that of other field in feature, few studies about IT human resources system have been conduced. Therefore this study focuses on the training system of IT personnel and suggests the framework for institutionalizing the operation policy and the individual process through a case study methodology. This paper chose one company as a case study which implemented the training system of IT personnel recently, and the proposed framework based on the literature review from this study applied to a company. The study shows that IT job system needs to be reasonably established, job descriptions should be appropriate to IT job, and there exist two training paths according to two career path - Specialist and Generalist. For the purpose of high performance in IT division, the training manager should understand IT job system, the people who need training, and keep an eye on the IT trends and new IT skills.

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A Study on the Effects for IT Innovation, IT Dependency and Enterprise Architecture Usage on IT-Business Alignment (IT혁신, IT의존성 및 EA활용이 IT-비즈니스 연계(Alignment)에 미치는 영향 연구)

  • Jeon, Woong-Chan;Jeong, Seung-Ryul;Min, Dae-Hong
    • Management & Information Systems Review
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    • v.32 no.2
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    • pp.359-379
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    • 2013
  • The purpose of this paper is to identify and analyze the effects for IT Innovation, IT Dependency and Usage of Enterprise Architecture on IT-Business Alignment that have been on the mind C-level executives for several decades. In order to substantiate 5 hypothesis related 4 variables, 120 IT experts had been surveyed and Partial Least Square Method had been used to analyze the result. The results presented in this research indicates that technical review and feasibility study for IT Project should be performed considerably to align IT and Business requirement efficiently. It also implies that increased IT Dependency in working process results in the clearer specification of requirements for IT Project.

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Analyzing IT Outsourcing Strategies of Data Centers in Korean Enterprises (민간 기업 데이터 센터의 IT 아웃소싱 전략 분석)

  • Zo, Hang-Jung;Song, Chan-Hoo;Youn, Su-Jin;Kang, Hyun-Goo
    • 한국IT서비스학회:학술대회논문집
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    • pp.145-148
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    • 2008
  • IT 아웃소싱은 IT 서비스 관리에 있어서 가장 중요한 전략 중 하나로 인식되고 있다. 조직의 핵심 역량에 집중하면서 부차적인 IT 업무는 외부로부터 지원을 받는 IT 아웃소싱 전략은 조직의 효율과 성과를 높일 수 있는 효과적인 방안이면서, 보안에 대한 우려와 IT 서비스 공급자에 대한 의존도를 높이는 부작용을 동반하고 있다. 본 연구에서는 국내 민간 기업 데이터 센터의 IT 아웃소싱 전략과 운영을 분석하였다. 국내 주요 IT 서비스 전문 기업 3개사와 금융그룹 1개사의 데이터 센터에 대한 심층 인터뷰를 바탕으로, 데이터 센터들의 IT 아웃소싱 조직 현황, 아웃소싱 결정 요인, 아웃소싱 저해 요소와 해결 방안 등 전반적인 IT 아웃소싱 전략과 운영을 살펴보았다. 국내 주요 기업들의 데이터 센터는 IT 유지 보수, 인프라 기반 운영 등의 업무를 아웃소싱 대상 업무에, 그리고 IT 기획 전략 컨설팅, 시스템 기획 개발 등의 업무는 인소싱(in-house sourcing) 업무로 분류하고 있었다. 또한 IT 아웃소싱 결정 요인으로 내부직원의 역량, 비용, 리스크 등이 있었고, 정량적인 분석보다는 정성적인 판단에 의해 아웃소싱을 결정하고 있었다.

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Influential Factors for the IT Investment Decision Making Quality: An Empirical Study Focus on IT Governance

  • Ham, Ju-Yeon;Lee, Jung-Hoon;Woo, Hyeok-Jun
    • International Journal of Contents
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    • v.6 no.4
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    • pp.69-78
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    • 2010
  • In recent years, many leading corporations are actively adopting IT as competitive resources to improve productivity and processes efficiency with strategic alignments. In effect, IT investment also continues to increase. As a vast growth of IT investment, questions and criticism on recent IT investment results are also rapidly being raised. Especially, improper decision making and management on IT investment may cause negative impact on the company's reputation and finances, therefore companies need reasonable and wise investment decision making on new IT projects. This study applies the conceptual framework of IT governance to IT investment decision making cases to examine how IT investment governance influences the quality of IT investment decision making and how business-IT strategic alignment affects the quality of IT investment decision making. This paper contributes to identify the main factors for reasonable and effective IT investment decision making and expected to provide proper guidelines for IT investment decision making.