• Title/Summary/Keyword: ISO 9001 Quality Management System

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An Implementation of ISO 9001 : 2000(E) Quality Management System in University (대학의 ISO 9001 : 2000(E) 품질경영시스템 구축)

  • Kim Sang-Boo;Jo Sang-Jong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.4
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    • pp.117-124
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    • 2004
  • Since ISO 9001 quality system was established in 1987, many companies have adopted it for assuring the quality of their processes. Not only manufacturing companies but service industries such as hospitals, armies, educational institutes, banks are now implementing ISO 9001 quality management system. In this study, we proposed the definitions of customers, manufacturing processes, products, and quality characteristics of the ISO 9001:2000(E) quality management system in university. An implementation procedure of ISO 9001:2000(E) quality management system in university was also suggested. Furthermore, we dealt with the case study of 'C' College's ISO 9001:2000(E) quality management system and showed some of its effects.

A Construction Model of Quality Management System in Public Administration Sector by ISO 9001:2000 / KS A 9001:2001 (ISO 9001:2000 / KS A 9001:2001에 의한 공공행정 부문의 품질경영시스템 구축 모델)

  • 우정열;황승국;강성수
    • Journal of Korean Society for Quality Management
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    • v.29 no.4
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    • pp.65-81
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    • 2001
  • ISO 9001:1994 / KS A 9001:1998 was recently revised as ISO 9001:2000 / KS A 9001:2001, so as to be used in non-manufacturing companies as well. In this paper, a model for quality management system in public administration sector was proposed by customizing ISO 9001:2000 / KS A 9001:2001. The proposed model is compatible with ISO 9001:2000 / KS A 9001:2001, and expected to be used as a guideline for those people who are involved in establishing quality administration system in public sector.

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A Study on the Influence of ISO 9001 Quality Management System(QMS) on Employee's Satisfaction (ISO 9001 품질경영시스템(QMS)이 종업원 만족에 미치는 영향에 관한 연구)

  • Lee, Hoe-Sik;Choi, Yong-Jung;Kim, Yu-Ra
    • Journal of Korean Society for Quality Management
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    • v.35 no.4
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    • pp.16-25
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    • 2007
  • The purpose of this study is to research and analyze the influence of ISO 9001 QMS(Quality Management System) certification on the employer's financial goal and the employee' satisfaction. In this study, we could find that ISO 9001 QMS certification influenced eight factors which contribute to employee's satisfaction, and the purpose and background of ISO 9001 QMS certification was analyzed to have a good influence on the employee's satisfaction. In the future, the implementation strategy of ISO 9001 QMS needs to be studied to make the employees satisfied more with their duties and to pursue the employer's financial goals at the same time.

Product Liability Prevention by ISO9001:2000 Quality Management System (제조물책임(PL) 대응방안으로의 ISO9001:2000 품질경영시스템)

  • 최성운;이락구
    • Journal of the Korea Safety Management & Science
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    • v.2 no.2
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    • pp.57-69
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    • 2000
  • Beginning from July. 2000, the product liability of Korea is designed for reduction of customer loss by defective products. Therefore, most of company are supposed to be ready for taking care of safety and quality of products. ISO9001:2000 quality management system reform to emphasize continual improvement of the process with customer satisfaction. First of all, this paper start with introduction motive of the product liability and examine distinctive mark of the ISO9001:2000 quality management system. We consider the correlation between ISO9001:2000 quality management system and product liability and would like to propose product liability prevention by ISO9001:2000 quality management system with classification a defect style of product, the management guide and the law case.

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A Study on the Improvement of Quality Management System under Product Liability Law (제조물책임(PL)법 시행에 따른 품질경영시스템 개선방안)

  • 배성아;김복만
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.26 no.1
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    • pp.54-60
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    • 2003
  • In this research, we investigate the countermeasure of Product Liability through existing research or books for reference about PL and ISO 9001 : 2000 quality management system. And we analyze relation between PL system and ISO 9001 : 2000 Quality Management System after compare ISO 9001 : 2000 and ISO 9000 : 1994. base on this analysis, we integrate the Quality Management System of company and an important factor of PL system in accordance with the product liability law. So we present a general improvable scheme of ISO 9001 quality management system that reduces overlap of quality business and utilize efficiently.

A Study on the ISO 9001 Application of Railway Supervision work (철도 감리 업무의 ISO 9001 적용에 대한 고찰)

  • Jang Seog-Jae;Hwang In-Bum;Sung Jung-Hwa;Kim Hae-Seok
    • Journal of the Korean Society for Railway
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    • v.9 no.3 s.34
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    • pp.325-329
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    • 2006
  • Quite a few of persons often fall into an error that ISO has happened an additional work at construction sites. Supervision works, however, are carried out in compliance with 'Guidelines for the Supervision Works' which is including most ISO Requirements. Additional requirements needed for the supervision works are not many. This study has studied on the ISO application of supervision works in relation to, 1) ISO 9001 & KS A 9001 Quality Management System Basic Model, 2) The Process of Railway Construction Work Supervision Quality Management Plan, 3) Supervision Work Performance Guide Book(2005) & KS A 9001(2001) Standard, at the railway construction sites.

A study on establishing a ISO 9001:2000 Quality Management System using information technology (정보기술을 이용한 ISO 9001:2000 품질경영시스템 구축)

  • Kim, Sang-Kuk;Shin, Sung-Ho;Lee, Young-Sei;Chung, Taek-Young
    • Journal of Korean Society for Quality Management
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    • v.33 no.2
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    • pp.13-21
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    • 2005
  • Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 has been influenced by BPR and it also emphasizes process based, BPM can get together with ISO 9001:2000. Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and now implements quality management systems based on BPMS. We call it KQMS(KISTI Quality Management System). KQMS based on BPMS is a new example in field of ISO quality management and is expected to support process management well.

A Successful Operation Method and Practical Analysis of Requirements in Quality Management System : Focused on Manufacturing Companies in Kyungnam Province (품질경영시스템의 요구사항 활용 실태분석과 성공적 운영방안 -경남지역 제조업체를 중심으로 -)

  • Park Dong-Joon;Kang In-Seon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.28 no.2
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    • pp.60-68
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    • 2005
  • ISO 9000 quality standards families were established in 1987 and have been started to implement Korean industry since early 1990s. ISO 9000 standards families of 1987 were revised in 1994 and 2000, respectively, by request of world wide certification bodies and industry quality experts. This article reviews the necessity of ISO 9001 :2000 revision, quality management principles behind it, and benefits that ISO 9001: 2000 could bring. We summarize responses of foreign industry that ISO 9001: 2000 has been implemented. Survey questionnaire for 23 requirements of ISO 9001: 2000 from manufacturing companies of Busan and Kyungnam provinces are collected. Research hypotheses that there is any difference in quality management system practical application due to company size and implementation motivation are tested using SPSS. Finally, recommendations are provided for operating successful quality management system.

A Fundamental Concept of Risk-Based Thinking and Risk Management for ISO 9001:2015 Certification (ISO 9001:2015 인증을 위한 리스크 기반 사고의 개념과 리스크 관리)

  • Kim, Ho Gyun;Kang, Byung Hwan;Park, Dong Joon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.3
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    • pp.38-48
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    • 2017
  • ISO 9001 Quality Management Systems-Requirements has been revised in 2015. It has been updated four times since its publication in 1987. It is the most widely used International Standard in the world. There are over one million companies and organizations in over 170 countries certified to ISO 9001 from an ISO survey. Organizations are supposed to be certified to this new version by late 2018. The key changes in ISO 9001:2015 are to establish a High Level Structure (HLS) and focus on Risk-Based Thinking (RBT). Risk-Based Thinking means the process approach to decide how risk is addressed in establishing the processes to improve process outputs and prevent undesirable results. It pursues process planning and controls based on risks so that organizations can improve the effectiveness of the quality management system. It maintains and manages a Quality Management System that inherently addresses risks and meets objectives. In this article we firstly attempt to explain how to understand the fundamental concept of Risk-Based Thinking which is a systematic approach to consider risks rather than treating prevention as a separate component of a Quality Management System. We comment on the detailed requirements that contain risks in ISO 9001:2015 clauses. We also summarize recent advances on the risk assessment and management in line with ISO 31000:2009 Risk Management-Principles and Guidelines. We finally propose the practical risk management procedures for implementing ISO 9001:2015 with an emphasis on RBT. This article would contribute to help quality managers and practitioners convert to ISO 9001:2015.

A Study on the Social Welfare ISO 9001/2000 Certificate (사회복지분야의 ISO 9001/2000 인증에 관한 연구)

  • Kim Bok-Man
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.4
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    • pp.90-93
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    • 2004
  • This paper is case study for ISO 9001/2000 quality management system certification of social welfare. We constructed quality management system for efficient operation for service quality improvement of welfare hall which is society welfare facilities. This paper evaluated operation actual conditions of "G" welfare hall which introduce and operates quality management system according to index of evaluate for society welfare hall and present improvement plan about effect and problem.