• Journal of Industrial Convergence
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• v.13 no.3
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• pp.27-39
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• 2015

This Study aims to analyze the management performances of the rubber products from the perspectives of ISO9001 Quality Management System, which is a new management technique for management innovation, in order to secure the competitiveness of the small and medium manufacturers of rubber products for automobile as automobile application components. The results of the analysis can be summarized as follows: First, as the results of the analysis of effect of the (1) responsibility of the management, (2) resources management, (3) realization of the products, and (4) measurement, analysis and improvement, which are the 4 core requirements of the ISO9001 Quality Management System, on the management performances of the small and medium sized manufacturers of the rubber components for automobile, it was found that only the responsibility of the management and resources management affect the management performance. The above research findings imply that the company must absolutely rely on the upper ranked groups rather than the lower ranked groups, and on the responsibilities of the management rather than the upper ranked groups in order to elevate the management performance of the small and medium sized manufacturers of the rubber components for automobile.

• Proceedings of the Safety Management and Science Conference
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• 2010.11a
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• pp.155-173
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• 2010

본 연구에서는 제품안전경영시스템, ISO 9001 품질경영시스템, ISO 14001 환경경영시스템, OHSAS 18001 보건안전경영시스템의 통합모형을 제안하고 이의 운영방안을 제시하는 것이다. 이를 위해, 각각의 개별 경영시스템에 대한 요구사항을 검토하고 관련 선행연구들을 고찰하여, 이를 바탕으로 통합경영시스템에 대한 방안을 제시하였다. 또한 본 논문에서는 제조물 책임법에 맞추어 기업이 필요로 하는 통합시스템의 구축과 기업체의 대응책에 대해 연구하였다.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.44 no.2
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• pp.124-131
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• 2021

In the recent business environment, risks related to product safety problems are increasing. These are arising from various factors such as increasing product and production complexity, supply chain diversification, enhanced PL (product liability) law and strengthening regulations of the government. Accordingly, ISO (international organization for standardization) published standards of PSMS (product safety management system) for suppliers such as ISO 10377 and ISO 10393. Meanwhile, the ISO 9001 QMS (quality management system) was revised in 2015, and it has established itself as an effective tool that can consistently meet the various requirements of stakeholders and promote customer satisfaction. This study aims to suggest an integration framework of QMS and PSMS based on the recent ISO international standards. To this end, firstly, the relationship between QMS and PSMS is studied based on the quality and product safety definitions, PDCA (plan-do-check-act) cycle and risk-based thinking. Secondly, the requirements of ISO 10377 and ISO 9001 are compared and classified as the common and ISO 10377 specific requirements. Finally, integration steps of two systems are suggested and guidelines that can systemize the integrated requirements are presented in the aspect of processes and documentation. This study is expected to be used as a guideline that helps companies those have already acquired QMS certification to build an international-level product safety management system early.

• Proceedings of the Safety Management and Science Conference
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• 2008.11a
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• pp.475-489
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• 2008

1987년 최초의 ISO 9000 (품질경영시스템) 패밀리 규격이 발행된 이래, 기업의 경영 시스템(Management System)의 핵심이 되는 MS 규격으로서 QMS(ISO 9001), EMS(ISO 14001), ISMS (ISO/IEC 27001) 등이 발행 또는 개정되어 왔다. 또 QMS 섹터 규격인 항공 우주 (AS/EN 9100), 의료기기 (ISO 13485), 정보통신 (TL 9000), ITSMS(ISO 20000), FSMS (ISO 22000), SCSMS (ISO 28000) 등이나 새로운 MS 규격이 되는 GHG(ISO 14064), IPOCM(ISO/PAS 22399), SR(ISO/CD 26000) 등 ISO 또는 비ISO 의 MS 규격이 차례차례로 발행 또는 개발 중에 있어 경영시스템 인증은 더욱 더 광범위해지면서 다방면화, 섹터화의 경향을 나타내고 있다. 제품 및 서비스 무역의 글로벌화, 조달 및 투자의 비 지역화, 공공 서비스에 대한 규제 철폐, 소비자 및 환경보호에 대한 공적인 요구, 테러리즘 전염병 자연적인 재앙에 대한 국제적인 연대 책임에 대한 필요성, 새로운 기술과 혁신의 전개 등이 경영 시스템 인증에 대한 요구를 증대시키고 있으며, 그 전제로서 세계적 규모로 제도의 신뢰성을 확보하는 구조의 확립 및 활동 결과의 신뢰가 보증되는 체제가 구축되어 있어야 한다. 이러한 신뢰를 바탕으로 한 제3자 인증제도는 세계경제의 원활한 발전에 중요한 과제가 되고 있다.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2000.04a
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• pp.361-364
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• 2000

1996년 10월 미국 국방성은 복잡한 형태의 군사적 무기체계에 적용해 왔던 군사규격(MIL-Q-9858A)을 폐기하고, 전투기 납품 계약에 ISO 9001 을 포함한 민수 사업용 품질시스템 규격을 채용했다. 한편 보잉사 등 미 연방항공국(FAA) 관할 항공기 관련업체와 유럽 유수의 항공 업체는 ISO 9001 내용에 항공기 고유의 관리사항을 추가한 항공 품질시스템 표준규격(AS 9100)을 제정하여 국제 표준화를 추진하고 있다. 본 논문은 \circled1 항공기 생산에 적용된 품질시스템 발전과정, \circled2 규격간 특징비교, \circled3 품질시스템의 세계적인 발전추세, \circled4 한국의 항공기 설계 및 생산 품질시스템 구축방안에 대해 의견을 제시하였다.

• Journal of Korean Society for Quality Management
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• v.33 no.3
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• pp.41-46
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• 2005

The production, processing, sale and service of food materials are not subject to attainment via a single country. In accordance with internationalization of the world, issues related to food safety have emerged as critical international concerns and they are closely associated with the health and interest of domestic consumers, producers, manufacturers, and distributors. As a third party certification standards, ISO 22000 is in progress International Organization for Standardization(ISO) and the Draft International Standard(DIS) has already been presented on December 2004. The purpose of this study is to analyze the international standards, guidelines and legislation in regard of Food Safety Management System(FSMS) including ISO 9001, Hazard Analysis Critical Control Point(HACCP) and Product Liability(PL) so as to present Korean-model Food Safety Management System requirements and system establishment model.

• IE interfaces
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• v.17 no.3
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• pp.349-358
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• 2004

The organizations that adopted ISO 9000:1994 have upgraded to ISO 9001:2000 family through transition period by December, 2003. This paper focuses on the implementation of ISO 9001:2000 QMS in Busan and Kyungnam provinces where most machinery and metal manufacturing companies are located. Based on the questionnaire survey, we calculate ordinal association measures of requirements questions, perform factor analysis, and test three hypotheses to ascertain if there is any difference in implementing ISO 9001:2000 QMS. Results show that a professional manager-CEO maintains QMS general requirements(4.1), work environment(6.4), measurement analysis and improvement general(8.1), and monitoring and measurement(8.2) better than an owner-CEO. In addition, it has been found that customer focus(5.2) and improvement(8.5) are well maintained in companies by internal developmental reasons, and infrastructure(6.3) and purchasing(7.4) are well maintained by companies with long term implementation.

• Proceedings of the Korean Society for Information Management Conference
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• 2004.08a
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• pp.95-104
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• 2004

품질이 낮은 정보는 이용자의 호응을 얻지 못할 뿐 아니라 여러 측정하기 힘든 직·간접적인 손실들을 초래할 수도 있다. 따라서 질 높은 지식정보자원의 구축이야말로 국가경쟁력을 넘어 국민의 삶의 질을 향상시키는 기본 요소이다. 지식기반시대에 지식정보의 창출-가공-전달-활용보전을 위한 제반요소의 구축뿐 아니라 질적인 향상을 위한 노력은 지식정보시대를 앞서나갈 수 있는 일로 매우 중요한 일이라 할 수 있겠다. 이러한 이유로 인해 근래에 정보 유동·서비스 분야의 품질향상을 위한 품질경영시스템의 도입에 대한 연구가 진행되어지고 있다. 본 연구에서는 지식정보의 유통과 서비스에 있어서 질적인 향상을 위한 노력의 일환으로 지식정보 유통·서비스 야의 품질체계를 확립하는 ISO 9001:2000 인증제도의 도입과 운영에 대한 방향 및 사례를 제시함으로써 지식정보 유통·서비스 품질향상에 도움이 되고자 한다.

• Journal of Korea Port Economic Association
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• v.25 no.3
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• pp.339-360
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• 2009

In recent years, the quality and safety requirements in the shipping industries have been more stringent than the previous requirements. It is essential to effective quality management system which can cope with a change in shipping business environment and improve shipping service performance to get competitiveness in the international shipping market. This study on the focus of the Korean shipping company which provides shipping transportation service examined following issues. First, how each of the key factors of ISO 9001 quality management affects service performance, internal customer satisfaction and customer orientation. Second, how the internal customer satisfaction affects service performance and customer orientation. Third, customer orientation affects service performance.

• Proceedings of the Society of Korea Industrial and System Engineering Conference
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• 2002.05a
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• pp.433-438
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• 2002

A construction model of quality management system in manufacturing industry focuses on process approach and continual improvement amongst the quality management 8 principles which are elements of quality management system of ISO 9000:2000 family standards, and proposes the model that can construct quality management system throughout the process approach as more simple and effective way in developing and applying a quality management system for characteristics of the manufacturing industry.